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Bel Air Collection Resort & Spa Los Cabos

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Carretera Transpeninsular Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
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Bel Air Collection Resort & Spa Los Cabos
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Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
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380 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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London, United Kingdom
Top Contributor
54 reviews 54 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are lucky enough to enough to have access to a resort in San Jose but it was badly damaged by the hurricane last year and we had to seek alternate accommodation. We booked into the Bel Air via Interval International - very easy and straight forward. On arrival the staff were extremely friendly attentive and efficient - always a... More 

Was this review helpful? Yes
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Ian R , Thank you for choosing Bel Air Resort & Spa Los Cabos for your vacation and for sharing your review with us. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. Is... More 

Boise
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Bel Air for two glorious weeks in April. The resort where we have owned since 1998 was still closed for repairs from Hurricane Odile damage, so we researched online to find a replacement. A few of the reviews were concerning, but the pictures of the pool and beach looked beautiful and was just what we were... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Susan H , We do appreciate you took the time to share with us a review following your recent stay at our resort. It is completely pleasing to hear you had a great time at Bel Air Resort & Spa Los Cabos. Comments like yours are a truly inspiration for all our staff who always make their best to... More 

Renton, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel wasn't perfect but it was quiet and nice enough! Our room was on the beach and in the newly renovated area which you should request. The food was really good and the all inclusive is totally worth it. What made the trip incredible- the staff which felt like became friends in a weeks time!!! THANK YOU!!! Horacio Elduardo... More 

Was this review helpful? Yes
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear tanyabudke , We do appreciate you took the time to share with such a wonderful review following your last stay at our resort. Comments like yours are a truly inspiration for us, this is the only way we could realize how good we are doing and will still working to deliver our guest the highest levels of service that... More 

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

very quiet... if you have teens or young adults stay away! There are no entertainment staff... nothing happening anywhere nearby.. my young adults found themselves very bored. Beach towels are rolled on the lounge chairs for your use (no towel cards needed) if towels are not rolled the chair is in use by another guest.. loved that system!

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear D L , Thank you so much for commenting about your stay at Bel Air Resort & Spa Los Cabos. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We are working to have activities in the resort. We truly appreciate your preference and look forward to... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Remember when you get to San Jose del Cabo that they are recovering from a major hurricaine. The Bel Air Collection is valiantly working to get everything back the way it was. My husband and I were looking for a beautiful pool, fabulous view, great food and a great room. We got three out of the four with our room... More 

Was this review helpful? Yes 3
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest Thank you for your comment We definitely feel so proud that service accomplished your expectations, our commitment is to continue improve facilities & services for every single guest, also to dedicate efforts in training and education of our employees. We hopefully see you in a near future Cordially More 

Apex, North Carolina
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed May 2015 for 4 days and my sister and I were very happy with our room and service. The management called us to make sure we had everything we needed. The food was excellent, presented beautifully, tasted great and the portions were huge! There were lots of choices for each meal and snacks. Our room was comfortable and clean,... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest Thank you very much for your comment We definitely are so proud making a memorable stay of all our guests, also, continuing to improve our facilities & services day by day it will be an internet access without any inconveniences, we are working to finalize it as soon as possible. We highly recommend to experience in a near... More 

Yuma, Arizona
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Checking in wasn't so bad. They'll greet you with nice drinks and wet hot face towel. I was traveling with both my kids. One was an infant.The service wasn't that bad in the beginning of our stay. The last night we were there, 2 am the water was leaking from the ceiling right into the baby. Call front desk and... More 

Was this review helpful? Yes
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest Thank you very much for your comment Please accept our sincerely apologizes, we sorry that despite all our efforts to provide daily good service unfortunately wasn't enough to keep you comfortable and satisfied. However, since our commitment is to continue improve in facilities & services for our guests, your comment definitely encourages us to dedicate efforts in training... More 

Toronto, Can.
Reviewer
3 reviews 3 reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned April 25, 2015. Was invited by a friend who chose this site for her time share week. Was told it was called Playa del Sol and was surprise to learn that it's actually called La Jolla (pronounced La Hoya). Had I not been informed prior to taking the local bus from the airport, goodness knows where I would... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear sunshineToronto_Can_ Thank you for taking the time of share with us your comments following your last stay at our resort. We are working so hard to come back to the normality as soon as possible and be assurance that we will take care about that the service , we received all the comments for all our guests to give... More 

Phoenix
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Bel Aire for one night before getting on a boat for a week. We chose this hotel because of the photos on the website and the generally positive reviews. I don't have anything negative to say, but not really raving about it either. I didn't have any problems with the internet and got data service all... More 

Was this review helpful? Yes 2
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest Thank you very much for your comment Our beautiful property Bel Air Los Cabos is located in this beautiful golden zone area with a perfect romance environment facing to the Sea of Cortes. We sorry you had a different information regarding continental breakfast, we offer a complementary early breakfast including coffee, tea, fruit & pastries, unfortunately it wasn't... More 

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I don't like writing bad reviews but this one will have to be the exception. I showed up and the greeting had potential. Loved the look of the lobby… then they couldn't find my reservation. No bid deal they found that my reservation had been made with dates shifted to check in a day too early and checking out a... More 

Was this review helpful? Yes 6
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest Thank you very much for your comment Our beautiful property Bel Air Los Cabos is located in this beautiful golden zone area with a perfect romance environment facing to the Sea of Cortes. It is rare that you have not received a response to your concerns since we have a special Liason service with a express commitment to... More 

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