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Bel Air Collection Resort & Spa Los Cabos

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Carretera Transpeninsular | Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
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1 room 1 guest
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Bel Air Collection Resort & Spa Los Cabos
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419 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Beach, California
1 review
5 of 5 stars Reviewed yesterday NEW

I took a trip here in mid July and it was wonderful. The room was clean and had a nice kitchen and bathroom. All the workers were nice especially the activity director christian and pool bar tender polo. They helped direct us to good bars around and made the pool enjoyable with games. I did go during the off season... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I traveled here a week ago and loved this resort. It wasn't too crowded and the pools were great to relax at. The hotel is close to the main square in San Jose which made it easy to get into town. The staff here is great and keeps activities going. Christian works at the resort and hosts many of the... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We booked this trip 5 months in advance with the all inclusive deal for a bachelorette party and we had an amazing time!! The grounds were very clean and were being kept daily, the room was comfortable and also very clean. The pool with swim up bar was awesome! The staff is what really made this place memorable. Everyone was... More 

Was this review helpful? Yes 1
Eastlake, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived Saturday. Our room had an ocean view and was very clean. The front desk staff were friendly, honest, and very helpful. Miguale set up our taxis and made phone calls. The resort was the perfect size and the other vacationers were friendly and fun. I would go back in a second, we had no complaints for the entire... More 

Was this review helpful? Yes 2
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest: Thank you very much for your coment, we definitely are so proud making a memorable stay of all our guest, continuing to improve our facilities and services day by day. Thinking and innovating as a boutique vacations we currently are building a new tower with 70 spacious suites focus in our guest needs that we expect you to... More 

Santa Rosa, California
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our experience at this resort has been horrible. The worst part of the stay here has been the uncomfortable rooms with no working air conditioning. I traded my Marriot timeshare week for the Bel Air Collection and found it to not be even remotely comparable in terms of the room sizes, property maintenance, staff competance or resort amenities. It appears... More 

Was this review helpful? Yes 9
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: First of all please accept our sincere apologies for all inconveniences you mention. We are truly sad that after doing our best was not enough and possible to meet your expectations, as a manager, I would Iove to assist you during your stay. Regarding pool or parking signs, we don’t have because all our guests are allowed to... More 

Travelers are raving about these San Jose del Cabo hotels

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2015

Prior to our stay here (which was a deal we booked through Groupon) I was very leary of Cabo based on a previous stay at the Riu Palace and because I had read the reviews on here from recent guests. I am happy to report that I have made peace with Cabo and had a great stay at the Bel... More 

Was this review helpful? Yes 4
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you so much for commenting about your stay at Bel Air Resort & Spa Los Cabos. We really thank you for your kind comment about the staff and the service they provide to you.. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We truly... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2015

Where to start - from the horrible food (exception Chicken Super Nachos - but how can you screw that up right?) to the condition of the room (my friend had to spend the night outside on a pool lounge chair because she had an asthma attack) to the bugs in the bed! Yep bugs- worst place ever - the folks... More 

Was this review helpful? Yes 2
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment San Jose del Cabo with a colonial style also an atmosphere of tranquility is a perfect place for those who love to walk through peaceful streets including art walk with a glass of wine every thursday. Our property Bel Air Los Cabos is located in this beautiful golden zone area with... More 

East Hanover, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

Had a great time relaxing by the pool and spent a lot of time at the swim up pool Very nice people and great service. Christian is the entertainment coordinator and he works very hard to make sure you are having fun. the price is right for a beautiful hotel on a beautiful beach. thanks so much Carlos took care... More 

Was this review helpful? Yes
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest : thank you for your comment, your opinion is very important to us we hope see you in your next vacations, thanks for you preference. . Sincerely – BelAirCabosLiaison at Bel Air Collection Resort & Spa Los Cabos More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed July 8, 2015

Mosquitos will eat you, air conditioning doesn't cool the place, can't swim at the beach, unless of course you want drown, very humid. - staff are very nice and it is not their fault the place is falling down. - I hope this helps gives you an idea

Was this review helpful? Yes 2
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment San Jose del Cabo with a colonial style also an atmosphere of tranquility is a perfect place for those who love to walk through peaceful streets including art walk with a glass of wine every thursday. Our property Bel Air Los Cabos is located in this beautiful golden zone area with... More 

Los Angeles, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 8, 2015

We arrived on a Saturday and although the room was ok the air conditioning did not cool the room sufficiently, the refrigerator made too much noise and lots of mosquitos. After being full of mosquito bites they finally moved us after 2 days to a different room with a patio but we couldn't stay there because although it was cool... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment Our beautiful property Bel Air Los Cabos is located in this beautiful golden zone area with a perfect romance environment facing to the Sea of Cortes. It is rare that you have not received a response to your concerns since we have a special Liason service with a express commitment to... More 

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