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Bel Air Collection Resort & Spa Los Cabos

3.5 of 5 Carretera Transpeninsular Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
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Bel Air Collection Resort & Spa Los Cabos
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Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
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314 reviews from our community

Traveler rating
    101
    103
    59
    31
    20
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93
150
9
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olympia, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked a room because we were referred by one of their owners. Got excellent service when booking the room, and paid for the trip in full. Then hurricane hit and we were unable to take the trip. They promised to refund our money, MANY times. No problem. Have it in writing. But after many phone calls, numerous emails of promises,... More 

Was this review helpful? Yes 4
Los Angeles, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just got back yesterday after spending 5 days at the resort. I can say this staff is 1st class led by Rene Corona who is a the front desk manager and who made sure every one of our needs was addressed. They are great people who genuinely care about their guests. Our room was in the new building with... More 

Was this review helpful? Yes 5
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a week from 10-17th jan. We booked through interval international and it never is a guarantee of a good room,so I kept in contact with the rep leading up to our stay to ensure we could get a nice enough room. We were originally given a room in the AB building with a view of the... More 

Was this review helpful? Yes 8
Olympia, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We are timeshare owners at this resort. We have spent two weeks here every year since the resort opened in 2007. We checked in on December 23, one day after the resort opened following the hurricane. The staff was working tirelessly to get the grounds, rooms, and restaurants functioning again, while still attending to our needs. We cannot say enough... More 

Was this review helpful? Yes 6
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you so much for commenting about your stay at Bel Air Resort & Spa Los Cabos. We really thank you for your kind comment about the staff and the service they provide to you . Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We truly appreciate... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in on December 27 for two weeks. Like other travellers, we found some glitches in our newly-repaired room (e.g. missing shower curtain). What we also found, though, was an effort above and beyond the call of duty to make things right for us. The Front Desk Manager apologized in advance for anything that was not up to standard,... More 

Was this review helpful? Yes 5
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you for choosing Bel Air Resort & Spa Los Cabos for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed our room. Your comments are always welcomed. We always like... More 

CT
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We arrived in early January with resort staff and contractors still very much engaged in efforts to restore this property to pre-hurricane conditions. Beach access is excellent and offers a spectacular view of the ocean and coastline. Staff were friendly and helpful and the all inclusive food/beverage plan offers a decent menu and very good value. That being said, we... More 

Was this review helpful? Yes 4
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Hotel Bel Air Resort & Spa Los Cabos to all those details that made your stay an unpleasant experience. We are working so hard to come back to the normality as soon as possible .... More 

Rancho Cordova, California
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My accommodations were for a one bedroom. They took us to a one bedroom alright, one good size room with a king size bed, small very small sofa bed, no walls between dining/kitchen area and sleeping area. The manager told me this was a one bedroom by Mexico standards. After being delayed for almost an hour, they took us to... More 

Was this review helpful? Yes 6
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at Bel Air during the Xmas break and I have to say that this hotel does not disclose the truth. The rooms were not all ready and they used the excuse of the hurricane but they seem to have time to build another building. Thankful they quit working right before Christmas. This building will block some of the... More 

Was this review helpful? Yes 5
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Hotel Bel Air Resort & Spa Los Cabos for those details that made your stay an unpleasant experience. We will work so hard to be assurance that all our services be better in every detail... More 

Forked River, New Jersey
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort had just reopened post the hurricane five days prior to our arrival. We arrived on December 27, 2014 and the goal of the staff was to get all of their reservations into units irrespective of whether they were fully functional. We were given a beautiful ocean front 2 bedroom lock off, however the floors were full of construction... More 

Was this review helpful? Yes 3
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you for choosing Bel Air Resort & Spa Los Cabos for your vacation and for sharing your review with us. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a job to making your stay enjoyable. We truly look forward to serving... More 

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at this resort on December 20th. There was still many repairs (due to hurricane) being done to this resort however is functional. All the staff were working very hard to accommodated guests. The staff were friendly, in particular the manager Rene was very customer service oriented and did his best to ensure we had a good stay. The... More 

Was this review helpful? Yes 6
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Angella W: Thank you for choosing Bel Air Resort & Spa Los Cabos for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed our Restaurant and the food. Your comments... More 

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Additional Information about Bel Air Collection Resort & Spa Los Cabos

Address: Carretera Transpeninsular Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Los Cabos 3.5*
Number of rooms: 97
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Also Known As:
Bel Air Collection Resort And Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos Hotel San Jose Del Cabo
Playa Del Sol Los Cabos
Bel Air Collection Resort & Spa Los Cabos San Jose Del Cabo
Hotel Style:
#13 Top resorts Hotel in San Jose del Cabo
#19 Spa Hotel in San Jose del Cabo
#21 On the Beach Hotel in San Jose del Cabo

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