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Bel Air Collection Resort & Spa Los Cabos

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Carretera Transpeninsular | Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
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Bel Air Collection Resort & Spa Los Cabos
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Bel Air Collection Resort & Spa Los Cabos
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Bel Air Collection Resort & Spa Los Cabos
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

Our experience at this resort has been horrible. The worst part of the stay here has been the uncomfortable rooms with no working air conditioning. I traded my Marriot timeshare week for the Bel Air Collection and found it to not be even remotely comparable in terms of the room sizes, property maintenance, staff competance or resort amenities. It appears... More 

Was this review helpful? Yes 1
California
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Prior to our stay here (which was a deal we booked through Groupon) I was very leary of Cabo based on a previous stay at the Riu Palace and because I had read the reviews on here from recent guests. I am happy to report that I have made peace with Cabo and had a great stay at the Bel... More 

Was this review helpful? Yes
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you so much for commenting about your stay at Bel Air Resort & Spa Los Cabos. We really thank you for your kind comment about the staff and the service they provide to you.. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We truly... More 

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where to start - from the horrible food (exception Chicken Super Nachos - but how can you screw that up right?) to the condition of the room (my friend had to spend the night outside on a pool lounge chair because she had an asthma attack) to the bugs in the bed! Yep bugs- worst place ever - the folks... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment San Jose del Cabo with a colonial style also an atmosphere of tranquility is a perfect place for those who love to walk through peaceful streets including art walk with a glass of wine every thursday. Our property Bel Air Los Cabos is located in this beautiful golden zone area with... More 

East Hanover, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a great time relaxing by the pool and spent a lot of time at the swim up pool Very nice people and great service. Christian is the entertainment coordinator and he works very hard to make sure you are having fun. the price is right for a beautiful hotel on a beautiful beach. thanks so much Carlos took care... More 

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BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest : thank you for your comment, your opinion is very important to us we hope see you in your next vacations, thanks for you preference. . Sincerely – BelAirCabosLiaison at Bel Air Collection Resort & Spa Los Cabos More 

Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Mosquitos will eat you, air conditioning doesn't cool the place, can't swim at the beach, unless of course you want drown, very humid. - staff are very nice and it is not their fault the place is falling down. - I hope this helps gives you an idea

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment San Jose del Cabo with a colonial style also an atmosphere of tranquility is a perfect place for those who love to walk through peaceful streets including art walk with a glass of wine every thursday. Our property Bel Air Los Cabos is located in this beautiful golden zone area with... More 

Los Angeles, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived on a Saturday and although the room was ok the air conditioning did not cool the room sufficiently, the refrigerator made too much noise and lots of mosquitos. After being full of mosquito bites they finally moved us after 2 days to a different room with a patio but we couldn't stay there because although it was cool... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest: Thank you very much for your comment Our beautiful property Bel Air Los Cabos is located in this beautiful golden zone area with a perfect romance environment facing to the Sea of Cortes. It is rare that you have not received a response to your concerns since we have a special Liason service with a express commitment to... More 

Gilbert, Arizona
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was an awesome most relaxing place. The room was nice, always had a nice little dessert every night we came back. the service was fantastic, the restaurants were great, shout out to Alfredo at sushi bar, Emilio at the dinner restaurant and Oscar our pool server, always there when our drinks ran out..and who could forget Christian the... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest : thank you for your comment . your opinion is very important to us .We hope to return soon thanks for your preference.Sincerely – BelAirCabosLiaison at Bel Air Collection Resort & Spa Los Cabos More 

Los Cabos, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Room is air conditioned and comfortable, views are spectacular if you have a water front view...the housekeeper bring us a sweet everyday. Rooms spacious. Best to have your car rental as not much to walk to, except the resort restaurants and pool and beach. Beach is off limits for swimming. Tides are unpredictable. Best go on the other side of... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest Thank you very much for your comment We definitely are so proud making a memorable stay of all our guests, continuing to improve our facilities & services day by day, we will be more than happy to host you again in your next trip. Sincerely More 

Wheeling, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

I loved my stay here last week. Rene was very helpful at getting me a great room with a beautiful view where I could watch the jumping stingrays in the evenings. All of the staff was very courteous and helpful at all times. Many even called me by name. Carlos gave me some great tips about traveling up the East... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest Thank you so much for commenting about your stay at Bel Air Resort & Spa Los Cabos. It is so wonderful to read that you had a great experience at our resort enjoying the excellent service from our friendly staff, . this kind of comments inspire us to keep doing our jobs better for the most important goal... More 

Fresno, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2015

50/50 with the service staff. Didn't mind the last deluxe studio at resort by the construction site, might visit again when I'm Rich(sarcasm) by the reviews I expected the worst got mediocre. The area is very nice!

Was this review helpful? Yes 1
BelAirCabosGerencia, Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Guest Thank you for your comment. Our greatest commitment is to improve every day and achieve memorable stays for all our guests As innovators we are thinking to provide our guests an unforgettable vacations with a 70 new spacious suites including 10 swim up suites focusing in our guests needs. We hope to have you back in the near... More 

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