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Bel Air Collection Resort & Spa Los Cabos

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Carretera Transpeninsular Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
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Bel Air Collection Resort & Spa Los Cabos
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Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
Bel Air Collection Resort & Spa Los Cabos
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353 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gresham, Oregon
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since my last review the staff has absolutely fine the extra mile. From Enrique at the front desk to Rene the General Manager this has become an amazing vacation. I posted earlier that the staff is great but I was wrong. They are EXCELLENT! Any issue we had was resolved with many maintenance workers coming to our space. Even an... More 

Was this review helpful? Yes
Myrtle Beach, South Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We joined our brother and sister-in-law to celebrate their 45th Wedding Anniversary in Los Cabos, Mexico, staying at their time share resort, Bel Air. They had this place up and running to near perfection after the Hurricane devastated the property last September. With the exception of the rooms not being available for the first 3 nights and then having to... More 

Was this review helpful? Yes 2
Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you expect to be babysat then this place in not for you. If want to have a good time and enjoy what is available then read this review. I have been to this area about 5 or 6 times and love it. I recently spent 2 weeks at the Bel Air Cabo Resort with my best friend, his wife... More 

Was this review helpful? Yes 4
Biggar, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

We bought this timeshare when it was the Playa de Sol about 8 years ago, we had never used it, We usually stay in Cabo. We decided to stay our one week in a studio just to see what it was like. The maids were the friendliest of the staff and did a very good job. We were told there... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Before starting this review I have to just reaffirm the power of TripAdvisor! I use this site all the time for both recommendations and reviews of hotels and restaurants here at home and abroad. It's such an amazing community and it has never steered me wrong! That said, when my mom booked our Spring Break vacation at this hotel, I... More 

Was this review helpful? Yes 3
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear morgan_marshall , First I would like to thank you for visiting Bel Air Collection Resort & Spa Cancun. Thanks for sharing your opinion with us as well as the encouraging words about our team and our work. It is a pleasure to know that your stay was satisfactory. I would like to thank you for your recommendations and look... More 

Coarsegold, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We did an exchange through Interval International for a one bedroom one bath unit for March 7 to March 14th. When we arrived we were given a studio which we refused and insisted upon receiving the unit we exchanged for. We were told they were all full up( a lie ). When we started to complain loudly at the front... More 

Was this review helpful? Yes 4
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear tarzansmate, We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Bel Air Resort and Spa Los Cabos for those details that made your stay an unpleasant experience. We will work so hard to be assurance that all our services be better in every... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spend four days in a perfect atmosphere ever, staff was friendly, beautiful beach also good food, we don't have any issues getting chairs at pool or beach umbrellas as many others said, but I think if this happened is due to hotel still has many things to achieve as many others in Cabo and it is very understandable. As... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear Russell L, We truly value your comments and the time you took to write them. Your perceptions with regards our services help us to keep improving to provide the best services to all our guests. We have the fortune to have excellent human beings as associates that took care of all our guests during such unfortunate experience. Your kind... More 

Ivins, Utah
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very apprehensive about staying at the Bel Air Resort because of the sometimes not so pleasant reviews read online in January and prior to our planned trip. This was a getaway off of Interval International. The resort itself was a little hard to find because of the "La Jolla" signage off of the main hiway. We were looking... More 

Was this review helpful? Yes 3
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear 88nel, We truly value your comments and the time you took to write them. Your perceptions with regards our services help us to keep improving to provide the best services to all our guests. We have the fortune to have excellent human beings as associates that took care of all our guests during such unfortunate experience. Your kind comments... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had first visit in Mexico at Bel Air Collection in Cabo and had a good experience been there 7 nights, location, rooms clean, amaizing views, comfortable beds, food in Dolce was very good, friendly staff, we love mexican detail in the room, thanks for thinking of us, we definitely going back and stay at new building beach front, hopehully... More 

Was this review helpful? Yes 1
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear mark l, Thank you for choosing Bel Air Resort & Spa Los Cabos for your vacation and for sharing your review with us. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We truly... More 

Detroit, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The good: The staff was nice - also apologetic, but didn't fix any issues The hotel is on a beautiful beach outside of San Jose. It's hard to complain when you're in such a beautiful place. The Horrible: Our room was on the 5th floor in what's apparently the "old" building. Our view was of a 7 story building being... More 

Was this review helpful? Yes 4
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear lava415, We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Bel Air Resort and Spa Los Cabos for those details that made your stay an unpleasant experience. We will work so hard to be assurance that all our services be better in every... More 

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