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Cabo Azul Resort

Certificate of Excellence
Paseo Malecon SN | Lote 11 Fonatur, San Jose del Cabo 23400, Mexico
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Cabo Azul Resort
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1,086 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We've been coming to Cabo Azul since 2008 when we were first sucked into the timeshare scheme. And we continue to be grateful for being sucked in every time since. The resort is modern and beautiful but still feels like you are in a very upscale Mexico experience. The staff is all extremely friendly and welcoming. Javier's restaurant has it's... More 

Helpful?
Thank Shannon M
Denver, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Once you get past the VIP check in you are in for a treat. The pool area is beautiful and you don’t have to have a room key to get a towel. Lounge chairs are the most comfortable you will find, and plenty of them. Beach was not swimmable, rough seas and hard surf, sounded great at night around the... More 

Helpful?
Thank Eriksbrother
Aliso Viejo, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We've stayed here almost every year for the last 6 years. Diamond resorts helped finish the construction on the resort; but, they are also slowly destroying the place. Diamond has deplorable service. We had an emergency and could not arrive on our first booked night. We called diamond reservations and waited 30 minutes and then 45 minutes for someone to... More 

Helpful?
Thank thorwp88
Thornton, Colorado
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We first visited in October 2015. It was so good we returned in January 2016. It's a beautiful place. Great rooms. Great pools. Great service, incredibly friendly. Excellent restaurants at the resort. We're going back agin this year. Easy to get from the airport. Easy walk to San Jose, a quaint town with many restaurants. Very quiet resort. Love Cabo... More 

Helpful?
Thank jaxhog
Chicago, Illinois
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Our family has traveled extensively over the years and stayed in many 5 star hotels and resorts. Cabo Azul could compete with the best of them. If you're not interested in a timeshare let Concierge know the day you arrive and they're respectful. Otherwise expect a pitch. Architecturally, this hotel is a stunner! Grounds are pristine. Everyday. Pools are inviting.... More 

Helpful?
Thank KrisSchnacke
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is one of the most beautiful resorts I have ever visited, with the gorgeous infinity pool the with the most comfortable lounge chairs and the I call them pods that surround the pool, you never have to leave the resort to enjoy your stay, the rooms are so romantically inspired and large, a one bedroom villa is close... More 

Helpful?
1 Thank augie2016
LOs Angeles
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 8th visit to Cabo Azul and it only gets better! Sadly, the resort was closed last year because of hurricane damage. The repairs and renovations have only made things better. The beach area is much nicer, with wooden path out to many beach beds and nice lounge chairs. There is now food and bar service in that area as... More 

Helpful?
10 Thank judi666
Minneapolis, Minnesota
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first visit to Los Cabos and found the resort to be a lovely place to relax in the sun. We were pleased with our suite and even more so with the housekeeping staff. It's always been our experience in Carribean resorts that you have to claim your spots around the pool early or be disappointed - not... More 

Helpful?
2 Thank LJMn73
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The physical features of the resort are amazing. Many pools and hot tubs with varying degrees of heat. Newly added serenity pools are awesome. Service for food and drinks were a little on the slow side but like I said, the features of the resort are so great that they made up for it. I would have given 4 or... More 

Helpful?
4 Thank Mitch W
Diamond R, Manager at Cabo Azul Resort, responded to this review

Thank you for the many compliments regarding our resorts features and the onsite amenities for your enjoyment. Through the many amazing features found at our resort, we are deeply sorry to hear you feel a team member stole from your unit. Since this incident was bought to our attention, our security management has thoroughly assisted with investigations and we have... More 

Conway, Arkansas
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The poor rating is only in acknowledgment to the hardworking maintenance/cleaning staff and beautiful pool - without that this would have been a terrible rating from me. Customer service was terrible from beginning to end. The front desk attendees were the worst I've ever dealt with and I travel a fair amount. The waiters at the pool and Javier's were... More 

Helpful?
Thank Karyn T
Diamond R, Manager at Cabo Azul Resort, responded to this review

We are pleased that you found satisfaction regarding our maintenance team, housekeeping and our onsite pool. We understand based on your review that we have still fallen far below your standards that we thrive hard to meet. We can guarantee you the said experience is not our standard Diamond customer service and we will assure this does not repeat itself.... More 

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