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Park Royal Los Cabos

Retorno Playa Anuiti No.27, | Col. Campo de Golf, San Jose del Cabo 23400, Mexico
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1 room 1 adult
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Park Royal Los Cabos
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128 Reviews from our TripAdvisor Community

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Vancouver, B.C., Canada
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived late and Geyber Perez Munoz and Jesus Peraza were at the front desk. Great welcome! Glass of wine and acceptance without problem of my service dog. They were friendly and helpful and we are grateful to them. The room was very clean, quiet, comfortable and well appointed. The cost was reasonable. Nice swimming pool. Very friendly staff. The... More 

Helpful?
Thank CarlosandGigi
Saskatoon, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

This is a very basic hotel. It is clean but is in need of an update. Only amenities are a small pool and restaurant. It is a long way from the beach and downtown San Jose. Most of the extras shown in the book don't exist ie no beach shuttle or access, no laundry, no jacuzzi.

Review collected in partnership with this hotel

Helpful?
Thank Lorigg29
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer. Hopefully we will have the good... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

Our trip was wonderful. The rooms were spacious. We reserved two rooms and they were close together The staff were very helpful. The weather was perfect. There was food on site but we prefer to eat off site to get a taste of the local culture. There is bus service to San Jose nearby. January is a great time to... More 

Review collected in partnership with this hotel

Helpful?
Thank 0mjp
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. It is with great pleasure that I read the review you kindly shared. It please me to know how special your stay was as your satisfaction is ours as well. "There is... More 

Santa Maria, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel need to improve the cleaning sofas and chairs have stains everywhere. The bathrooms need to improve the cleaning as well. the pool area as dirty floors. the front desk need to do their job, my room was to be ready by 3 p.m. and delivered at 7 p.m.

Review collected in partnership with this hotel

Helpful?
Thank romancoliseum
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Please let me inform you that we are working on this issue for these inconveniences not to take place again. The Magnament More 

Cardston, Alberta, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Smaller property, located on a golf course. The one bedroom unit was spacious with a good bed, nice and clean, but older. The bathroom was ok but shower had little pressure and barely warm. We were in 3 floor and would have been tough if you did not walk well. The staff were very gracious, helpful, and really made the... More 

Helpful?
Thank Richard T
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It is really uplifting to read comments... More 

Princeton, New Jersey
Level Contributor
10 reviews
3 of 5 stars Reviewed December 30, 2015 via mobile

Cozy place with inexpensive restaurant and bar. It has easy access to a nearby public beach and a super market, feels more like a condo than as a hotel. Expect to pay extra for the safe and dishwashing service. No Wi-Fi except for the lobby.

Helpful?
Thank Natalya M
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. Reading such positive reviews motivates us to work hard in order to improve every day. Your comments are very important to us as they help us identify our areas of opportunity and... More 

Red Deer, Alberta
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 17, 2015

Nice quite place golf course around it, some noise from grass machines from 6 AM they burn something in the evening near by. short walk to MEGA no access to beach.(easy to take a bus to San Lucas) thanks

Review collected in partnership with this hotel

Helpful?
Thank Vladimir I
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Mr. Vladimir: Above all, I want to thank the confidence placed on Park Royal Los Cabos as host of your vacation and the time taken to share your charming experience. Reading such positive reviews motivates us to work hard in order to improve every day. I am truly sorry to read the inconveniences you went through during your stay.... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed December 7, 2015 via mobile

A friend invited me to stay a couple of weeks ago. We were both shocked by the lack of cleanliness and quality. It is old and run down. The kitchen stove top shorted out twice and we wasted so much food. The front desk sent someone to repair it and he said they would comp us for it. That never... More 

Helpful?
Thank Nancy S
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It is with great concern that I read the review you kindly shared.... More 

Travelers are raving about these San Jose del Cabo hotels

Okanagan Valley, Canada
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

We arrived to the Park Royal and Fernando checked us in and made our arrival smooth and efficient. Thank you for not making us change rooms!! He remembered our names and room number when we spoke with him and also helped us find sunglasses left at the pool. The hotel is in a quiet area on the golf course and... More 

Helpful?
Thank Lael P
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. Please know that your every comment is very constructive as it encourages us to become better each day. There is still a lot more to come to Park Royal Los Cabos, so please be sure... More 

Calgary, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 4, 2015

Park Royal is located in a safe,quiet neighborhood, close to Mega store. If you like to walk, you can walk to Downtown and Walmart. There is middle Eastern food and Chinese food, Subway and Starbucks at the Mega store mall. There is a great local bakery close to Walmart on the way to old town. I really enjoyed the private... More 

Review collected in partnership with this hotel

Helpful?
Thank notjudgemental1
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. Thank you for pointing out every little aspect that you enjoyed during your stay at our resort. It is my pleasure to find out that our efforts are yielding results. Please know that your every... More 

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