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Park Royal Los Cabos

Retorno Playa Anuti No 27, San Jose del Cabo 23400, Mexico
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Park Royal Los Cabos
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Park Royal Los Cabos
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94 Reviews from our TripAdvisor Community

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Traveler rating
    12
    37
    19
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    15
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3
Business
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (31)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (27)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in a 1BR unit with a friend in early May of 2015 and we both had a wonderful time. There are many reviews of this property, so I will only touch on a few things. This is not a 5-star resort, but is a clean, friendly, solid choice for a vacation. If you're the type that complains and... More 

Was this review helpful? Yes 2
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Mr. Greg First of all, we would like to thank you for your valuable time to let us know your comments concerning our establishment .We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities, Your kind observations are very important for us as they offer us the... More 

Langley City, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We found out shortly before leaving Canada that our original booking at a resort would not be happening, we felt lucky to get anywhere in San Jose. There were 3 couples we each had our own unit with a small kitchenette which we found to be very clean and quiet on the ground floor facing the golf course. The staff... More 

Was this review helpful? Yes
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Mrs Barbara First of all, we would like to thank you for your valuable time to let us know your comments concerning our establishment .We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities we hope to see you son The Magnament More 

Ocean, New Jersey
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were given a eek at this place in lieu of a place that didn't honor our reservations, only two days before departing from NJ. So long as it had a bed and a bathroom and was quiet and smoke-free, I was relieved, But I got much more. The room was charming, the staff couldn't have been note helpful, the... More 

Was this review helpful? Yes 1
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

First of all, we would like to thank you for your valuable time to let us know your comments concerning our establishment .We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities, We are also sharing your Comments with our staff to ensure that we all continue offering... More 

Milwaukee, Wisconsin
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Not many amentities. Small old rooms. 2 English channels on TV and loud old AC. Small resort and pool. 1 outdoor restaurant. No ocean views. Luckily we had a car, would recommend or else long walks. Mega store next door. I prefer Cabo San Lucas to San jose del cabo. More to do. We had to stay here only by... More 

Was this review helpful? Yes
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

First of all, we would like to thank you for your valuable time to let us know your comments concerning our establishment .We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities, Once again thank you very much for your preference, Your kind observations are very important for... More 

Winnipeg, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 22, 2015

We had tried to contact the resort prior to travel to find out damage situation re hurricane. Never got a reply but have been here now since Feb. 07th and will stay until Mar. 07th. Our accommodation is very nice but dated. The resort is very well taken care of for cleaning including the rooms each day. There is no... More 

Was this review helpful? Yes 2
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

First of all, we would like to thank you for your recent letter expressing the comments of the Murphys Party concerning their recent stay with us. We sincerely appreciate the comments that provided us with the opportunity to adjust and improve our services as well as the hotel facilities. Once more, thank you very much for your time and for... More 

Winnipeg, Canada
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 1, 2015

We had a junior suite with some basic cooking facilities. Our patio overlooked the golf course. They accommodated our need for a main floor room. Parking was right outside our door. We found the nearby Mega convenient. We didn't use the pool. Some of the front desk staff speak only minimal English, so it's great to know some Spanish. Staff... More 

Was this review helpful? Yes 1
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

First of all, we would like to thank you for your recent letter expressing the comments of the Murphys Party concerning their recent stay with us. We sincerely appreciate the comments that provided us with the opportunity to adjust and improve our services as well as the hotel facilities. Once more, thank you very much for your time and for... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 15, 2015

I was given a 4day/3nights FREE voucher from the Park Royal in Cozumel. I chose to use it in Los Cabos (had 8 options). I called a month before the trip to validate dates and then purchased plane tickets. I called hotel 2 weeks before I left home, they were expecting me. Get to Los Cabos airport, driver takes me... More 

Was this review helpful? Yes 5
E-CommercePRHandR, Gerente at Park Royal Los Cabos, responded to this review

Dear Jeanna H: We would like to thank you for taking the time to write this post. It is very important for us to know the experience of our costumers. We are passing the information to the management in order to correct. We would like to invite you to come back, we are sure you will have a totally different... More 

Victoria, British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2014

This has become a second home for us, we first discovered this friendly gem in January of 2006 and have been back five times now. Friendly and familiar faces, most helpful staff and a feeling of safety. If you are looking for luxury this is not the place for you. Mexicans book here, there is generally more Spanish than English... More 

Was this review helpful? Yes 2
E-CommercePRHandR, Gerente at Park Royal Los Cabos, responded to this review

We are delighted to hear that you enjoyed your stay with us and that our facilities and services provided were to your fullest satisfaction. Your kind observations are very important for us as they offer us the opportunity to improve our services. For your next visit please let us know in advance as we would like to have you among... More 

Ossining, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 23, 2014

My boyfriend and I stayed at this establishment in May 2014. We had a one bedroom with a full kitchen. Everything was great from the service, the pools to the food at the restaurant. There are a few things to keep in mind though: 1. As the last reviewer stated, it is not beachfront. You are near a beach but... More 

Was this review helpful? Yes 10
E-CommercePRHandR, Gerente at Park Royal Los Cabos, responded to this review

We are delighted to hear that you enjoyed your stay with us and that our facilities and services provided were to your fullest satisfaction. For your next visit please let us know in advance as we would like to have you among our repetitive clients knowing before your arrival what your room location preferences are. We will do our utmost... More 

los angeles
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 14, 2014

It was a very small hotel and not a beach front. There is only a few beaches where you can actually swim cabo San Lucas but this hotel is in San José de Los Cabos where no beach is safe to swim because of the strong currents. If you are going to Cabos definitely make sure you are going to... More 

Was this review helpful? Yes 4
E-CommercePRHandR, Gerente at Park Royal Los Cabos, responded to this review

First of all, we would like to thank you for your valuable time to let us know your comments concerning our establishment .We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities, we hope see you soon The magnament More 

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