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Hyatt Ziva Los Cabos

4.5 of 5 Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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#10 of 39 Hotels in San Jose del Cabo
938 Reviews 4.5 of 5 stars
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Hyatt Ziva Los Cabos
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Hyatt Ziva Los Cabos
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938 reviews from our community

Traveler rating
    608
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Ziva Los Cabos
See the most recent reviews
Minnesota, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We absolutely loved Hyatt Ziva for our honeymoon! We had an amazing time lounging at the adults-only pool and enjoying dinner at all of the restaurants. I think our favorite lunch-time spot was at the adults-only pool ordering tacos from coco-loco :) I couldn't have asked for a better get away!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your kind comments and the time you took to describe every detail that made your stay memorable. We are delighted to know that you enjoyed from our facilities, restaurants but most of all the service that we provide you. Los Cabos is in continue development and improvement we are working hard to become the favorite... More

Bellevue, Washington
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It’s the Carnival Cruise Ship on Land……..not Celebrity Cruise Line or any other Luxury Line……it is average that’s all. This is a 3.5 Star Hotel, no where near the Hyatt Brand. It is outdated and in need of better Front Desk Customer Service!! Trained the “Hyatt Brand” way. Martha our Gold Pass check-in agent was overwhelmed with a family in... More

Was this review helpful? Yes 7
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your preference and loyalty to Hyatt Hotels. As a Gold Passport member your comments are very important to achieve our goals, your feedback is very important for us since helps us to know what we are doing right and what we need to improve. I truly regret that we were not able to accomplish your... More

Lawrenceville, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Best trip ever can't wait to go back. The resort has so much to offer. It's super clean, the staff is very attentive, food is always fresh and so many choices, there is no way you would go hungry. The resort was worth every penny,I recommend it to all my friends....I can't wait to book my next trip back...

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly appreciate the time you took to share your comments. Our main goal is to create beautiful experiences and memorable moments, we are happy to learn that enjoyed all the facilities that were created to offer you the best comfort and make you feel like home. The next time you visit us will be even better. Best... More

San Jose, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms: Awesome! We booked the trip with expedia and did not up-grade the room. I was surprised at how nice it was. It had dark wood accents, was very large, and the bathroom was amazing... peek through window with whirlpool tub! Hotel: Pretty standard for open air tropical resort. It had a nice relaxed atmosphere! Pool: THE BEST PART. Large... More

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your kind comments, we appreciate the time you took to write them. Our main goal is to create memorable and unique moments to all our guests, we are delighted to know that you had a wonderful time with us. We hope to see you soon. Best Regards Francisco J. Silva General Manager Hyatt Ziva Los... More

Grand Junction, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at many AI resorts and this one ranks in the top 10 for us. The food was either outstanding or so-so, just depends on what they are cooking. The Italian food is not that great (my son wanted spaghetti with marinara and the Italian restaurant nor the Italian buffet had it). The Mexican food was fantastic. Service... More

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for taking a moment to write about your recent visit. The tranquility and comfort of all our guests is our priority, your perceptions with regards our services helps us to keep improving to offer memorable experiences and unique moments to all our guests, we are delighted to learn that you enjoyed your vacations with us. We... More

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property is nice but there is a disconnect between wait staff who are wonderful and front desk staff who acted like we were a inconvenience Upon check in our room had no hot water, the tub leaked water all over the floor and the tiles had so much non fixable condensation we were slipping all over We went to... More

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We appreciate your comments and the time you took to write them. We are sorry to learn that we could not exceed your expectations, your feedback helps us to keep improving our service and quality. We have many advantages like our grounds, pools, restaurants and rooms, all of that created for your comfort and enjoyment. Many thanks for... More

oregon
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel used to be Grand Baja, then was sold, enlarged, pools changed and renamed Barcelo, then renamed again to Hyatt Ziva. The original Grand Baja building is building 2, the L-shaped eastern one. Some units in this building have been refurbished and some have not, so be sure to check everything works, such as AC, lights and plumbing when... More

Was this review helpful? Yes 3
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest: Thank you for sharing with us you experience at Hyatt Ziva los Cabos, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our associates to work and achieve the satisfaction of our guests. We appreciate all yous commentes about aour differentes areas, your feedback helps... More

Manhattan Beach, California
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago

We've been to two other all-inclusive resorts in Cabo and the Hyatt's was the best so far. The rooms were lovely (with unique bathrooms), but what really stood out were the restaurants and bars. There were so many places to just relax and have a drink. And the shrimp tacos, chips and guacamole by the pool were worth the stay... More

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest: We appreciate your comments, since they help us to constantly improve. We are committed to providing our guests with the highest quality services and facilities. Abour our Shrimp Tacos are unique and the hit in Hyatt ZIva Los CAbos . Thank you for your comments about the nightly Shows Your opinion is very important for us. we look... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Just got back from Hyatt Ziva and have to say it changed my view on all-inclusive resorts. With little kids (5 and 1), being in an all-inclusive is great. No need to worry about where and what to eat. Of course it helps that Hyatt Ziva had pretty good food. The buffet has good selection everyday and quality is pretty... More

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest: Thank you for sharing with us you experience at Hyatt Ziva los Cabos, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our associates to work and achieve the satisfaction of our guests. We look forward to see you soon!! We are remain at your... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hyatt Ziva is the way to go! Was there for 5 nights and had a great experience , the food, service, open air lobby to ocean, spa, the room+views, pools all immaculate. Carlos in the buffet restaurant is a great manager and wiling to accommodate whatever you need, food is always fresh and plentiful. The resort is close to at... More

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest: It was a pleasure to have you with us, We do really appreciate the time that you took to write us your feedback and comments about all your detail during your stay. We are pleased to know that your saty was pleasant and filled with good memories. Thank you again for the opportunity to host you Best Regards... More

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Additional Information about Hyatt Ziva Los Cabos

Address: Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 619
Reservation Options:
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo

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