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Hyatt Ziva Los Cabos

4.5 of 5 Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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#11 of 39 Hotels in San Jose del Cabo
923 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hyatt Ziva Los Cabos
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Hyatt Ziva Los Cabos
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923 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Moody, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed and had an amazing time at Hyatt Ziva in September, 1st-8th. We had mixed feelings about the resort after reading some negative reviews, but everything changed the moment we got there. Nothing to complain about, really. We had a swim out suite with access to the adult-only pool, in building 3. Very quiet oasis with it's own pool... More

Was this review helpful? Yes 5
Virginia Beach, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I arrived at the Hyatt Ziva on September 13th expecting a wonderfully relaxing retreat in an ocean view suite until checkout on the 18th. I was not satisfied with my suite, but Laurie worked with me to find a suite I liked. Never had management send me on "go sees" to make sure I liked the room before changing to... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

There are so many good things about this place and the people who work here! I'll start with the wedding, we were married there 8/30 and everything went as planned. Ariadna, the wedding planner, was exceptional! She was extremely helpful and organized. I'd recommend anyone looking to have a destination wedding to consider Hyatt Ziva. They made my day very... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I could write all day about how awesome this trip was. From the time we checked in until check out, the service was amazing. Some of the highlights: Food/Drinks: all of the restaurants are top notch. I am a big foodie and these restaurants pleased my palate. Anybody from anywhere should be able to find something they like. However, the... More

Was this review helpful? Yes 2
vienna austria
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my boyfriend stayed at the Hyatt Zivia during Hurricane Odile. Before the hurricane the service was amazing however, during and after the hurricane the service was something like I have never experienced before. Most of the staff lost their homes however, WE were their priority. They saved our lives and ensured we were as comfortable and safe as... More

Was this review helpful? Yes 4
San Diego, California
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just returned from a stay here. I was greeted upon arrival by a terrible hurricane but the staff there was a redeeming factor. We were without water and electricity except for the auxiliary power from the hotel (one of the very few in Cabo with this amenity). The hotel employees were absolutely exceptional in their service during and after... More

Was this review helpful? Yes 11
California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We booked our trip with 2 other family members and had everything noted for ungraded rooms and all of us to be together. First impression of the front desk staff was horrible! Miguel, who surprisingly was the front desk supervisor was absolutely rude and had awful customer service to not only me and my family but also to my sister-in-law... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel Service is very good and we recommend it if you travel with children, kids club is great. You have Restaurants and buffet with great quality and many options, pool area is clean and have a kids pool

Was this review helpful? Yes 1
Minnesota, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We absolutely loved Hyatt Ziva for our honeymoon! We had an amazing time lounging at the adults-only pool and enjoying dinner at all of the restaurants. I think our favorite lunch-time spot was at the adults-only pool ordering tacos from coco-loco :) I couldn't have asked for a better get away!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Bellevue, Washington
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

It’s the Carnival Cruise Ship on Land……..not Celebrity Cruise Line or any other Luxury Line……it is average that’s all. This is a 3.5 Star Hotel, no where near the Hyatt Brand. It is outdated and in need of better Front Desk Customer Service!! Trained the “Hyatt Brand” way. Martha our Gold Pass check-in agent was overwhelmed with a family in... More

Was this review helpful? Yes 7
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Additional Information about Hyatt Ziva Los Cabos

Address: Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 619
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo

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