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All 39 San Jose del Cabo hotels

Hyatt Ziva Los Cabos

4.5 of 5 Hotel   |   Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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87%
Ranked #11 of 39 hotels in San Jose del Cabo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Quan2 San Jose, California
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848 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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English first
Mangalore, India
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Me and a couple friends stayed there for a night and had the worst experience. It was an all inclusive stay. We called in for room service at 10 pm and the food showed up at 12 45. Amazig isn't it. The food was cold, the fries were stale and cold. Looks like they didn't have people to bring it... More

Was this review helpful? Yes
San Jose, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family of 14 total had a good time together at Hyatt Ziva. We spent most of the time at the main pool and explored all restaurants in the resort. Drinks and food were above average with excellent services from waiters and restaurant managers. You should go to Cabo San Lucas for more beautiful beaches and other motorized and non-motorized... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We just got back from a week long stay. This was our first time at an all-inclusive hotel. Thanks to work, I've stayed at a lot of 5 star hotels all over the world and I didn't set super high expectations. Overall, it was relaxing and we had a nice time. PROS: the pools and outdoor grounds are beautiful. I... More

Was this review helpful? Yes 1
Bay Village, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are all about customer service, and from all aspects of our trip we had just that. We had some bloopers with the reservation, but the front desk dealt with the entire issue and upgraded our rooms for the inconvenience. The restaurants bent over backwards to accommodate our large family dinners (13). We were also able to have the chef... More

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Pittsburgh, Championship City
Contributor
13 reviews 13 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW credit card Amex Card Member Review

I take my 50% of the responsibility- I was not familiar with the strictest interpretation of 'all inclusive". My scenario: I did not choose this hotel as a destination. I was in San Jose for the night unexpectedly, and walked in off the street lured by the Hyatt name. BTW, all the hotels on the beach strip seem to be... More

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for the time you took to share your comments. We are very sorry that you could not enjoy from the company of your visitors in our property, please allow me to apologize for the inconvenience that occurred with another guest. We must obey our policies to maintain a healthy and comfortable atmosphere for all our guests.... More

Rockville, Maryland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are not fans of all-inclusive resorts, but the Hyatt Ziva ranks well. Premium level room had a nice view of the ocean and good amenities. Food is average to slightly above-average for all inclusive places. The drinks are good; some excellent. The best part of the resort are the extensive pools with lounges in the water, especially the adult... More

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We are pleased to know you enjoyed your stay with us, many thanks for your kind comments. We definitely make the all inclusive experience a unique one, all our facilities were created to make you feel comfortable and like home. We appreciate your comments about the service provided by our staff, to serve is our passion and we... More

Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hyatt Ziva Los Cabos was a beautiful and wonderful place to stay! The hotel itself, restaurants, inclusions and activities were amazing! I emailed the hotel before arriving to set up an airport pick up and transfer to the hotel. The transportation was wonderful and prompt. I highly recommend pre-booking your transportation and tours. We worked with Isela and she was... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I would go back to this hotel in a heart beat! The staff was so friendly, all involved in helping and making it feel like a great time. Tony always was there to make sure everyone was having fun and getting you involved in all the activities. He was very energetic, a great person to talk to and always had... More

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, On behalf of all the Hyatt Ziva Los Cabos Associates I want to thank you for your kind comments. We are committed to offer a memorable experience and exceed all our guests expectations with the friendliness of our staff, the quality of our restaurants and the beauty of our facilities, it is pleasant to learn that we achieved... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Last year my wife and I and another couple had an AWESOME vacation, when it was then a Barcello property. We came back this summer, July 5th to the 11th, with the same couple, and brought two other couples, for a party of 8 of us. this year the property was owned by Hyatt. We all had a wonderful time... More

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly appreciate your comments and your preference, we are delighted to learn that you enjoy our service for second time. Since the brand change we are having improvements and innovations in our areas and service, and we continue working with the same passion and dedication to create memorable time and perfect moments to all our guest, Hugo... More

Red Deer, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved the ambience, the attention to detail, beautiful rooms, food and drinks were fabulous. except for one dining room experience which was mediocre!! Fabulous friendly staff and amazingly clean when we were there! Can't wait to try the Hyatt Ziva on PartyLite in Montego Bay next year!

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, First of all we want to thank you for your comments and your preference. We are proud that you had a wonderful time with us, enjoyed our facilities, tasted our restaurants and loved the service that we provided you. The next time you visit us will be even better. Best Regards Francisco J. Silva General Manager Hyatt Ziva... More

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Additional Information about Hyatt Ziva Los Cabos

Address: Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in San Jose del Cabo #5 Family Hotel in San Jose del Cabo #6 Romantic Hotel in San Jose del Cabo #7 Luxury Hotel in San Jose del Cabo #8 Spa Hotel in San Jose del Cabo #8 On the Beach Hotel in San Jose del Cabo
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Official Description (provided by the hotel)
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport.Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, Children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront.This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 
Number of rooms
619

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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