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Hyatt Ziva Los Cabos

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Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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Hyatt Ziva Los Cabos
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Hyatt Ziva Los Cabos
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976 reviews from our community

Traveler rating
    633
    221
    76
    27
    19
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299
398
16
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
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    (326)
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  • Dec-Feb only
    (204)
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South Bay, CA
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this property in June 2013 when it's under Barcelo's management. It's a very late review but worth sharing my experience because I'm preparing another trip. I booked and prepaid for a family room (cost extra) for my family, me, my wife, and my 2 year old son mainly because we wanted to be able to rest in... More 

Was this review helpful? Yes 1
Pasadena, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

I had an awesome experience at this property and I highly recommend.My stay there was definitely enhanced by the excellent service I received from the staff,especially from Capitan Carlos and Ifren Oliva.The food was amazing! I will be returning soon,hopefully this year.

Was this review helpful? Yes 2
Savannah, ga
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 7, 2015

We spent a week at this resort with 3 other couples and it was nice (not as nice as some others down the street we have stayed at) but the dinner options were horrible. Not in quality and taste but the ability to actually eat. The 6 of us did not get to eat dinner before 9 (leaving after 10... More 

Was this review helpful? Yes 4
Eureka
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2015

Gorgeous, upscale, and excellent service. Food was amazing as well as the property. Shows are definitely worth going to. Employees are professional and friendly. Full service restaurants are a wonderful experience. Our personal favorite was the Spanish and Japanese. The rooms are so comfortable you don't mind just spending time there...a total relaxing vacation!

Was this review helpful? Yes 5
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

I went here with a friend of mine and we had a blast! The rooms were nice as was the property. We mainly hung out at the pool since you can't swim in the ocean. The restaurants were all pretty good and we didn't have a problem getting into any of them. I wouldn't say the upgrade is necessary we... More 

Was this review helpful? Yes 1
Paris, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2015

I normally don't write reviews but because I am so anxious for this hotel to re-open I thought I would share. My husband and I travel once a year alone generally in February and again in the summer with our older children. (17, 19, 20, 23). I have to say the Hyatt Ziva was one of the most beautiful places... More 

Was this review helpful? Yes 1
2 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 6, 2015

My family and I stayed at this resort with very high expectations....and those expectations were met. The grounds are beautiful, the room was great and the food was beyond fantastic for an all inclusive resort. During our stay, they were filming " The Bachelor Canada, not that I cared much but it's worth a mention. We will certainly come back... More 

Was this review helpful? Yes 1
Kitimat, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 30, 2015

Have been waiting for 9 months for the hotel to send back wish lanterns that arrived late for our wedding - they have been holding them and not reimbursing our money, won't even return emails and phone calls. Photographer they recommend also will not send wedding photos and has also been promising they are in the mail and never show... More 

Was this review helpful? Yes 5
Guelph, ON
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

We took our 11 month old son to the Hyatt in Feb 2014 and couldn't have been happier! The Staff were so attentive and helpful with everything that we needed. The restaurants were delicious, especially the Japanese and French. We had no problem finding lots to eat at the buffet and everything was kept well stocked and fresh. The beach... More 

Was this review helpful? Yes 2
Chattanooga, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

I had one night to stay at this resort and was fully impressed not only with the room but also with the food and service. I had an ocean view room; spectacular views. The pools were crowded but I still had no problem finding my chair. The wait staff is attentive but not so overly attentive that you feel you... More 

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, It was our pleasure to host you. We appreciate the time you took to write your comments. Definitely the feedback of our guests helps us to continue improving and offer the best experiences to all our visitors. We want to provide the same service in all our areas, our Front Desk Manager is aware of your comments and... More 

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