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Hyatt Ziva Los Cabos

4.5 of 5 Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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Certificate of Excellence 2014
Hyatt Ziva Los Cabos
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Hyatt Ziva Los Cabos
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967 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
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Guelph, ON
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We took our 11 month old son to the Hyatt in Feb 2014 and couldn't have been happier! The Staff were so attentive and helpful with everything that we needed. The restaurants were delicious, especially the Japanese and French. We had no problem finding lots to eat at the buffet and everything was kept well stocked and fresh. The beach... More 

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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had one night to stay at this resort and was fully impressed not only with the room but also with the food and service. I had an ocean view room; spectacular views. The pools were crowded but I still had no problem finding my chair. The wait staff is attentive but not so overly attentive that you feel you... More 

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, It was our pleasure to host you. We appreciate the time you took to write your comments. Definitely the feedback of our guests helps us to continue improving and offer the best experiences to all our visitors. We want to provide the same service in all our areas, our Front Desk Manager is aware of your comments and... More 

Loma Linda, California
Contributor
13 reviews 13 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Beachfront property is expansive in scale, the view from the vip check in lounge was gorgeous. Clean, nicely decorated hotel, rebranded by Hyatt. The property offered swim up rooms, so we thought we would try them out. Although it seemed nice to step out onto your own private submerged patio/pool we quickly learned of its drawbacks. The rooms are humid... More 

Was this review helpful? Yes 19
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Hyatt Ziva for a week. It was our 2nd all-inclusive vacation, the first in Mexico. All I can say is that we are glad we chose the Hyatt Ziva and Cabo as our first destination in Mexico! The Hotel: The hotel is very clean and well maintained, not sure how old it is... More 

Was this review helpful? Yes 3
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Many thanks for your gentile words, we are proud to hear this kind of comments. We are happy that you enjoyed our facilities and our food, our Food and Beverage Team is always innovating the plates and menus. Our six specialty restaurants offer a big variety of the best cuisine of the world, in our elegant spaces you can experience... More 

Mountain View, California
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 24, 2014

This review is specific to an issue that we spent much of our honeymoon time talking with Fernanda, who was apparently one of the hotel managers. They double charged us for one night of our stay back in September (once through they Hyatt and once through Expedia) when we were assured that the finance department would refund our credit card... More 

Was this review helpful? Yes 15
Costa Mesa, California
1 review
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 22, 2014

I stayed with some friends at the Hyatt Ziva in September for a bachelorette party. 3 people shared the room for 2 nights and 2 on the third night. This was all clearly booked properly in our reservation confirmation received via email. Our overall stay was good but when we checked out the staff said their printer was broken so... More 

Was this review helpful? Yes 15
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, First of all we want to thank you for the time you took to write your comments. We will make our proper arrangements in order to improve our service, the feedback from our guest helps us to improve our service and achieve our main goal, which is complete customer satisfaction. The department is aware of the details that... More 

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

The most memorable thing about the last trip we went on to the Hyatt Ziva in Los Cabos was the food. We tried most of the restaurants and found all of them to be excellent! We can't wait to go back again!

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for the time that you took to write your comments, we appreciate your kind words. It is great to know that you experienced all our restaurants and enjoyed them. Los Cabos is in continue development and improvement we are working hard to become the favorite destination in Mexico. We are looking forward to see you soon.... More 

Toronto, Canada
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 16, 2014

I've never reviewed on trip advisor and I am a fairly well seasoned traveller that has come to expect that not all hotels are different and that they operate differently from city to city and country to country. Having said this, I have unfortunately had a very poor experience with the Hyatt Ziva in Cabos and have found it difficult... More 

Was this review helpful? Yes 13
Sumner, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 14, 2014

We traveled to this resort Septemeber 11-16, 2014, to celebrate our anniversary. This resort is beautiful! The staff is very accommodating! The buffet bar is ok, but we did get to try the French, Lotus was good, Steakhouse which was good. Did the tour of Cabo, which was fun, some of it was short lived because of hurricane Odile coming.... More 

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly value your comments and the time you took to write them. Your perceptions with regards our services help us to keep improving to provide the best services to all our guests. We have the fortune to have excellent human beings as associates that took care of all our guests during such unfortunate experience. Your kind comments... More 

Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 2, 2014

Stayed at this location over the summer holidays. My family typically take a summer vacation at an all inclusive resort and we typically stay with AM Resorts. After a few years of the same repetitive experience we decided to be adventurous and try something different. We were skeptical about booking with another company. I ca honestly tell you that we... More 

Was this review helpful? Yes 2
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Thank you for sharing with us you experience at Hyatt Ziva los Cabos, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our associates to work and achieve the satisfaction of our guests. I hope your next visit will be even better, best regards. Francisco J. Silva... More 

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Additional Information about Hyatt Ziva Los Cabos

Address: Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 619
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Amex, Despegar.com, getaroom.com, Caribbean Online Mgt Corp., Odigeo, TripOnline SA and Tingo so you can book your Hyatt Ziva Los Cabos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo
Hotel Style:
#1 Business Hotel in San Jose del Cabo
#5 Romantic Hotel in San Jose del Cabo
#5 Family Hotel in San Jose del Cabo
#6 Luxury Hotel in San Jose del Cabo
#7 Spa Hotel in San Jose del Cabo
#7 On the Beach Hotel in San Jose del Cabo

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