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Hyatt Ziva Los Cabos

4.5 of 5 Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
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Hyatt Ziva Los Cabos
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Hyatt Ziva Los Cabos
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965 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Hyatt Ziva for a week. It was our 2nd all-inclusive vacation, the first in Mexico. All I can say is that we are glad we chose the Hyatt Ziva and Cabo as our first destination in Mexico! The Hotel: The hotel is very clean and well maintained, not sure how old it is... More 

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Mountain View, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This review is specific to an issue that we spent much of our honeymoon time talking with Fernanda, who was apparently one of the hotel managers. They double charged us for one night of our stay back in September (once through they Hyatt and once through Expedia) when we were assured that the finance department would refund our credit card... More 

Was this review helpful? Yes 1
Costa Mesa, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed with some friends at the Hyatt Ziva in September for a bachelorette party. 3 people shared the room for 2 nights and 2 on the third night. This was all clearly booked properly in our reservation confirmation received via email. Our overall stay was good but when we checked out the staff said their printer was broken so... More 

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The most memorable thing about the last trip we went on to the Hyatt Ziva in Los Cabos was the food. We tried most of the restaurants and found all of them to be excellent! We can't wait to go back again!

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for the time that you took to write your comments, we appreciate your kind words. It is great to know that you experienced all our restaurants and enjoyed them. Los Cabos is in continue development and improvement we are working hard to become the favorite destination in Mexico. We are looking forward to see you soon.... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I've never reviewed on trip advisor and I am a fairly well seasoned traveller that has come to expect that not all hotels are different and that they operate differently from city to city and country to country. Having said this, I have unfortunately had a very poor experience with the Hyatt Ziva in Cabos and have found it difficult... More 

Was this review helpful? Yes 2
Sumner, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled to this resort Septemeber 11-16, 2014, to celebrate our anniversary. This resort is beautiful! The staff is very accommodating! The buffet bar is ok, but we did get to try the French, Lotus was good, Steakhouse which was good. Did the tour of Cabo, which was fun, some of it was short lived because of hurricane Odile coming.... More 

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly value your comments and the time you took to write them. Your perceptions with regards our services help us to keep improving to provide the best services to all our guests. We have the fortune to have excellent human beings as associates that took care of all our guests during such unfortunate experience. Your kind comments... More 

Wildwood, Missouri
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this location over the summer holidays. My family typically take a summer vacation at an all inclusive resort and we typically stay with AM Resorts. After a few years of the same repetitive experience we decided to be adventurous and try something different. We were skeptical about booking with another company. I ca honestly tell you that we... More 

Was this review helpful? Yes 1
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Thank you for sharing with us you experience at Hyatt Ziva los Cabos, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our associates to work and achieve the satisfaction of our guests. I hope your next visit will be even better, best regards. Francisco J. Silva... More 

Chapel Hill, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We held our beach wedding at Hyatt Ziva in June, and also stayed at the property several months before when it was operated by Barcelo. This review will be only for the Hyatt-managed experience, though I will draw some comparisons. Pros: Our wedding planner absolutely nailed it on the wedding day. She had everything arranged and the wedding went off... More 

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HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

We do appreciate your comments and recommendations. Thank you for sharing with us the time at the Hyatt Ziva, it was a pleasure to offer you the best service and crate a positive experience in your life. Our staff really appreciate your reviews. We look forward to hosting you again in the future. Best Regards Francisco J. Silva Managing Director... More 

Lodi, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

Unfortunately our wonderful wedding guest experience ended in the horrible hurricane damage. Here's hoping that this fabulous hotel gets rebuilt and the lovely local people get back to their jobs! We dined in the Restaurant Internacional each morning and were treated to uncomparably wonderful service by a waiter named Eduardo Antonio Gonzalez. Would love to go back to the Hyatt... More 

Was this review helpful? Yes
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

We appreciate your comments, since they help us to constantly improve. We are committed to providing our guests with the highest quality services and facilities. We are very sorry for the inconveniences that you experienced during your recent stay, the unfortunate circunstances caused for the Hurricane Odile and the destruction left in its wake definitely is something that anyone want... More 

Frisco TX
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 12, 2014

The Hyatt Ziva is exactly what you see in pictures very elegant, staff is out to please and make your stay memorable. Since our stay was a last minute special on Expedia we flew on Spirit, since I work for another carrier and I was a paying passenger on this trip I would like to say I was even surprised... More 

Was this review helpful? Yes 2
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We truly value your comments and your preference. We are pleased to know that you enjoyed the food in our spectacular restaurants but most of all the friendliness of our staff. We love to provide the most comfortable facilities to all our guest and make them feel like home. We are looking forward to see you again. Best... More 

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Additional Information about Hyatt Ziva Los Cabos

Address: Paseo del Malecon l-5 D, Fonatur Zona Hotelera, San Jose del Cabo, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 619
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Despegar.com, getaroom.com, Caribbean Online Mgt Corp., Odigeo and Tingo so you can book your Hyatt Ziva Los Cabos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo
Hotel Style:
#1 Business Hotel in San Jose del Cabo
#5 Romantic Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#7 Luxury Hotel in San Jose del Cabo
#8 On the Beach Hotel in San Jose del Cabo
#8 Spa Hotel in San Jose del Cabo

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