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Royal Solaris Los Cabos

3.5 of 5
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Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
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Royal Solaris Los Cabos
Best prices for: 1 room 1 guest
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Ranked #21 of 38 Hotels in San Jose del Cabo
A recent review
4 of 5 stars reviewed 1 week ago
Anna S
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3,783 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royal Solaris Los Cabos
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a top notch resort that offers special packages to "time share members". The food offered to the members is much better than those that are staying as all inclusive hotel guests. I was a guest of a member and we were treated as royalty. The long standing employees remember their members and offer a greeting of Welcome Home.... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thanks for your 4-star review! please let us know when you come back again in paradise! Regards, Hoteles Solaris de México ^G More 

Peoria, Arizona
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is closer to San Jose than Cabo San Lucas which is what we were looking for. It was one of the few hotels that have reopened since the Hurricane in 2014. It is very clean and the staff is very knowledgeable and helpful. The customer service is amazing and made up for what the hotel lacked. The concierges... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your comments. We are sorry to read about the inconvenience you experience at our hotel. Please know that we take comments like yours seriously and that we have addressed them with the respective department, as we strive to provide a seamless experience to all of our guests. Also, thank you for the compliments on our staff. They... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We booked our trip for a week at the Royal Solaris.My wife and I traveled with our 1 year old daughter and went with several other folks. We traveled in May of 2015. The hotel appearance overall is nice. All of the normal features of an all inclusive hotel. Has a game room with a billiard table that is very... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

e would first like to thank you for taking the time to review your stay at Royal Solaris Los Cabos. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. Secondly, we would like to apologize for the numerous issues you experienced during your stay. This review has been brought... More 

Post Falls, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we walked in and met our wonderful personal representative, Emir, to our days by the pool having fun with 2 of the entertainers, Frankie and Charli, to the gracious hostess at breakfast, Maria, and her staff we felt right at home. The food and the service and all of the entertainment was top quality. Everyone always had... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We are so grateful for considering us as your favorite destination. Thank you so much for your positive comments on our service and our restaurants. We hope to see you soon again in paradise! Regards, Hoteles Solaris de México ^G More 

Arvada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First, like other reviews have mentioned, this is a timeshare-like resort where there are members and non-members and members receive many additional perks that the non-members either don't have access to or have to pay a premium to enjoy. We were able to stay as "guests of members" because we bought a week at this resort from a friend who... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you very much for your great review. We are very happy that you enjoyed your accommodations and that our team helped to make your stay effortless and relaxing. Please know that we take comments like yours seriously and that we have addressed them with the respective department, as we strive to provide a seamless experience to all of our... More 

Post Falls, Idaho
1 review
4 of 5 stars Reviewed 1 week ago

Great staff starting with Amir to great us, Frankie and Charli to entertain us, Angel to serve us and Maria to greet us at the Members Breakfast. Marco Polo and Pancho's restaurants provided great meals with excellent service. Great entertainment and a great staff. We will be back next year.

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your considerate review of your stay with us. We are happy to hear how much you enjoyed the food, service, and location of the hotel. We value your opinion, and are always looking for ways we can improve the guest experience. We hope you stay with us again during your next trip to the area. Regards, Hoteles... More 

Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I just returned from a 4 day vacation. I booked through Cheap Caribbean and had no problems with service. The resort "not a timeshare" is a club that tries to get you to buy weeks. The service at Royal Solaris is great, staff was friendly and very polite. The place is clean. The food was average buffet chow. They ran... More 

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thanks for sharing your comments on Tripadvisor, we are sorry if in any moment you felt different from other guest, our priority number one is the satisfaction of all our guests!, your comment has been addressed to our General Manager for immediate actions. Regards, Hoteles Solaris de México ^G More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

We have had a great time in This hotel. The food is good and the staff are very accommodating. Excellent entertainment staff, Charli is like a breath of fresh air! And Ramone from the beach bar. All in all this is a very sweet hotel and I will be returning.

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Hoteles Solaris de México ^G More 

Lakewood, California
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the time we had to depart, it was the most relaxing, fantastic time. you can do nothing or you can do everything - you pick! the staff is beyond words......fantastic ... we have Omar who greets you at the curb, we then have Karina who was our rep. We have Victor who is the... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your kind review, I'm sure it will serve as very helpful for those considering a stay with us. I'm thrilled you found so much to enjoy during your stay from comfortable clean rooms, great drinks to top notch service. Thank you for recognizing our entire team on the outstanding service they provide. Glad you had a great... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

It's been a great week in Royal Solaris Los Cabos. The waiters make their greatest effort to keep everyone happy, not to mention the entertainment crew: Camila, Frankie, Paul, Moto, Zoe, Eddie, Charlie, Tony, Poncho and the others, who strive with their charm and jokes so that we can have the best vacations. Thank you everyone.

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We are so grateful for considering us as your favorite destination. Thank you so much for your positive comments on our service and our restaurants. Our commitment is to meet and exceed your expectations and special requirements to make of your stay your best “VACATION” ever. Receive a warm greeting Hoteles Solaris de México ^G More 

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