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Royal Solaris Los Cabos

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Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
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Royal Solaris Los Cabos
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Royal Solaris Los Cabos
Royal Solaris Los Cabos
Royal Solaris Los Cabos
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3,584 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancvouer, BC
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed today NEW

We had an overall excellent stay here during spring break. There were 5 families with kids, so 20 of us in all. Most of us stayed on the floor level closer to the main pool. It was great to be here with the kids because it was not inconvenient to get to the rooms whenever we needed something. There was... More 

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Ontario, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just came bac from a family vacation.all in all great experience . Starting from very helpful front desk staff specially Victoria and all the bar staffs were amazing Just to name few of the people -Angel you are amazing thank you for making our trip simply superb.Our favourite servers Romano bernice mario manuel Eligio and the entertainment staff specially dj... More 

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Louisville, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My girlfriend and I had an excellent first stay at the Royal Solaris March 20th - 25th. The staff was friendly and attentive and the amenities were good. Pros: We were not bothered by constant time-share pitches; it was mentioned once in a brief and friendly way and never brought up again when we declined. Our concierge, Arturo was very... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
4 of 5 stars Reviewed yesterday NEW

I traveled to Royal Solaris in mid January 2015 with my two daughters. I was looking for a family resort that was relaxing , fun and had a great kids club. I would highly recommend royal solaris for families and especially for solo parents with small children. This was my first time traveling with my daughters, as a single parent... More 

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Idaho Falls, Idaho
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel itself is beautifully located right in front of the beach. It has a very large family oriented pool as well as a smaller one just for adults. The food is good but do not expect anything out of the ordinary, there are always a variety of choices served in a buffet style as well as a couple of... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

On behalf of Royal Solaris Los Cabos staff We would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. All remarks you have raised to our attention are under review... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent trip. Nice and clean well maintained property. Pros: Excellent service with a friendly atmosphere Location, Location, Location Breakfast Buffet Dinner at Marco Polo Kids area Friendly down to earth crowd Great value Wife loved the 90 minute hot stone massage Cons: Beds are pretty darn hard Lunch was my least favorite meal but ample Gym was small and busy... More 

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SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We appreciate the time that you took to let us know your opinion of us on TripAdvisor. . It is always a pleasure to read our guest’s feedback in order for us to improve our service levels and maintain those who make us proud of in order to fulfill our guest’s expectations. Regards, Hoteles Solaris de México ^G More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 days ago NEW

Royal Solaris is wonderful. Well maintained. Joyful staff. EXCEPT, my assigned concierge kelt trying to sell me into a time share meeting after telling Georgio NO! A dozen times, he kept insisting, even the next day, and the next day! When he realized we weren't budging he refused to help us as concierge, his job! The breakfast buffet was decent.... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thanks for sharing your comments with us, definitely this not reflect our standar service, we will take the proper actions to this not happen again. Regards, Hoteles Solaris de México ^G More 

Kirkland, Washington
1 review
2 of 5 stars Reviewed 2 days ago NEW

This is definitely not a place I would recommend. I would have rated it as terrible but actually many of staff members in the service area are friendly and hard workers. The folks at the front desk are poorly trained and difficult to trust. The lobby is full of I assume staff looking at you like your a dollar bill... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

First of all, I would like to thank you so much for share your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that in this occasion our resort did not meet your expectations, rest assured that your comments will... More 

Valparaiso, Indiana
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been members of the Solaris Resorts for a few years now and we continue to come back for one reason, the entertainment staff. I travel to many different resorts throughout the year and the entertainment staff at the Royal Solaris Los Cabos is the friendliest, most accommodating staff I have ever had the pleasure of vacationing with. Danny,... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We would like to thank you for share your comments at TripAdvisor. We are very happy to know that you enjoyed your vacation at our resort. We wish to see you soon at this your home away from home, Royal Solaris Los Cabos where you will be always welcome. Regards, Hoteles Solaris de México ^G More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our family went to the Royal Solaris in Los Cabos (San Jose) and it was an amazing experience! The hotel was very well maintained and the staff were awesome! We were greeted with drinks while we waited to check in. Ruben and PePe were the best waiters. I highly recommend Paola as your concierge. Domingo is very helpful and friendly... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for the positive review. We are glad that you enjoyed your overall stay at our hotel. Guest comfort is our #1 priority. Indeed, we strive to provide top notch service to all of our guests and we are glad to have surpassed those expectations. Thank you for the compliments on our staff . We look forward to welcoming... More 

Hotel Review Summarization

What travelers say

  • Time share(55)
  • Marco Polo(23)
  • Very nice(22)
  • Ocean views(22)
  • Snack bar(19)
  • Pool area(14)
  • Breakfast buffet(7)
  • Timeshare people(7)
  • Kid Club(6)
  • Lounge chair(6)
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