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Royal Solaris Los Cabos

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Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
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Royal Solaris Los Cabos
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Royal Solaris Los Cabos
Royal Solaris Los Cabos
Royal Solaris Los Cabos
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3,590 reviews from our community

Traveler rating
    1,270
    1,212
    580
    284
    244
See reviews for
1,310
1,052
34
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (876)
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    (1124)
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Keizer, Oregon
2 reviews
3 of 5 stars Reviewed yesterday NEW

Somethings were great, and others not so great. The majority of the wait staff was exceptional, very friendly and helpful, but there was one who was rude and couldn't care about what it is that you wanted. When asked about a type of drink, he said he didn't know all the drinks they serve, even though there was at least... More 

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Seattle, Washington
1 review
4 of 5 stars Reviewed yesterday NEW

Jose checked us in in no time, accommodate all our request, was very helpful. At members services Ana and Elena were always available cortious and ready to help. Marco Polo: Karla is amazing, smiling always, helping us get our table right on time, happy to make our requests happen, Alejandro and Edgar we think are two of the best waiters... More 

Was this review helpful? Yes
Aberdeen, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Request Jair, he is great and provides exceptional service. The pools are great, only one small hot tub, pools and hot tub close at 8 pm. Great beach access but if you like to swim in the ocean do not stay here. Our room had a very strong mildew odor, the same odor is throughout portions of facility, would rate... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

On behalf of Solaris staff, We would like to thank you for taking the time to post a review of your experience with us, this is the best way to know the areas that need an immediate action from us, so rest assured that they will be taken into consideration in order to improve our service. We are very interested... More 

Blind Bay, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great property for families with kids and great kid program.....9:30-5:00 if they want to stay that long. Most details have been attended to after the hurricane including re-landscaping, wonderful flowering everything during our stay. This property would defiantly get an above average rating EXCEPT for the food. Good breakfasts with eggs to order and pancake/waffle station and lots of fruit.... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

On behalf of Royal Solaris Staff, We would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that in this occasion our resort did not meet... More 

Louisville, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have loved my stay at Solaris. The hotel is very clean which has impressed all the family and everybody has Been fríendly, polite and helpful. I have loved the entertainment, it is of a very high standard and the shows aré excellent. All the food is tasty and the waiters are logros as Well as the bar staff. Charli... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We appreciate the time that you took to let us know your opinion of us on TripAdvisor. We are so happy to hear that our staff did a good job and made your stay so pleasant. We just want to say that we will be more than happy to welcome you once again at this your home away from home,... More 

Vancvouer, BC
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an overall excellent stay here during spring break. There were 5 families with kids, so 20 of us in all. Most of us stayed on the floor level closer to the main pool. It was great to be here with the kids because it was not inconvenient to get to the rooms whenever we needed something. There was... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for the wonderful comments about your stay at Royal Solaris Los Cabos. Our staff takes pride in providing extraordinary services to our guests. From the moment you walk through the front door until the time you depart it is our goal to have you feeling better than you did when you arrived! It was truly a pleasure to... More 

Ontario, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just came bac from a family vacation.all in all great experience . Starting from very helpful front desk staff specially Victoria and all the bar staffs were amazing Just to name few of the people -Angel you are amazing thank you for making our trip simply superb.Our favourite servers Romano bernice mario manuel Eligio and the entertainment staff specially dj... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you very much for such a nice review of us. It is always a pleasure to read our guest’s feedback in order for us to improve our service levels and maintain those who make us proud of in order to fulfill our guest’s expectations. We are very happy to know that you enjoyed your vacation at our resort. Regards,... More 

Louisville, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I had an excellent first stay at the Royal Solaris March 20th - 25th. The staff was friendly and attentive and the amenities were good. Pros: We were not bothered by constant time-share pitches; it was mentioned once in a brief and friendly way and never brought up again when we declined. Our concierge, Arturo was very... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

Thank you for your considerate review of your stay with us. We are happy to hear how much you enjoyed the food, service, and location of the hotel. We value your opinion, and are always looking for ways we can improve the guest experience. We hope you stay with us again during your next trip to the area. Regards, Hoteles... More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I traveled to Royal Solaris in mid January 2015 with my two daughters. I was looking for a family resort that was relaxing , fun and had a great kids club. I would highly recommend royal solaris for families and especially for solo parents with small children. This was my first time traveling with my daughters, as a single parent... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

We would like to thank you for your preference, Thank you for taking the time to share your experience on TripAdvisor. Also, we are very happy to know that our friendly staff made your stay more enjoyable. We just want to say that we will be more than happy to welcome you once again at this your home away from... More 

Idaho Falls, Idaho
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel itself is beautifully located right in front of the beach. It has a very large family oriented pool as well as a smaller one just for adults. The food is good but do not expect anything out of the ordinary, there are always a variety of choices served in a buffet style as well as a couple of... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this review

On behalf of Royal Solaris Los Cabos staff We would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. All remarks you have raised to our attention are under review... More 

Hotel Review Summarization

What travelers say

  • Time share(53)
  • Marco Polo(22)
  • Ocean views(21)
  • Very nice(19)
  • Snack bar(18)
  • Pool area(14)
  • Breakfast buffet(7)
  • Timeshare people(6)
  • Kid Club(5)
  • Main pool(5)
Questions? Get answers from hotel staff and past guests. Ask a question

2,164 photos of this hotel

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