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Barcelo Grand Faro Los Cabos

3.5 of 5 Blvd. San Jose s/n, Seccion Hotelera 1 Zona Fonatur, San Jose del Cabo 23400, Mexico
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Barcelo Grand Faro Los Cabos
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Barcelo Grand Faro Los Cabos
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628 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

With all due respect, I understand that the area was hit pretty badly due to the hurricane and truly take that into consideration of my review of the hotel. Additionally, Barcelo was only one of two hotels opened in San Jose. However, Hurricane Odille did not negatively affect customer service. Upon arrival we met with the hotel concierge. If I... More

Was this review helpful? Yes 1
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Cindy D, Thank you for taking the time of share with us your comments following your last stay at our resort. Is good for us know that you enjoyed the pool area and in other hand make sure that we will work in especial training for deliver the highest levels of service that our guest deserve, especially in the... More

Honolulu
Top Contributor
231 reviews 231 reviews
37 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Sorry this is LONG. I want to do a comprehensive review as this hotel was heavily damaged in Hurricane Odile and was opened back up for business on November 3, we stayed November the 12 through the 17th. We booked this in May 2014 for the November dates. I contacted the hotel through their information email about three weeks prior... More

Was this review helpful? Yes 4
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Cardiotron, We do appreciate for taking the time to share with us your comments following your last stay at our resort. We are glad that you enjoyed your room and the fire-pit area, please be assurance that we will improve communication failures that you had with your reservation and every detail that made your stay uncomfortable. How you could... More

Folsom, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I have stayed at this property 8 times over the past 11 years, with different owners Crown Plaza and the Grand Faro los Cabos, however with the new owner Barcelo it was horrible. Upon checking in we were held up 2 hours only to find that the air conditioner did not work, there were no towels and the phone did... More

Was this review helpful? Yes 2
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear willow0333, We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Barceló Grand Faro Los Cabos for those details that made your stay an unpleasant experience. We will work so hard to be assurance that all our services be better in every detail that... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great staff, food and clean! Super comfortable bed! We were checked in by Katherin Estrada, who did a wonderful job, lots of people in the lobby checking in and out! Katherin handled everyone smoothly and efficiently with a smile the whole time!Everyone was very helpful and nice! Our room phone did not work the entire week, I believe it was... More

Was this review helpful? Yes 2
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Ososkim, We are so happy to read your great review following your last stay at our resort, thank you for sharing with us!! Is so nice to know that you felt good attended and even for the detail of your phone, you enjoyed your stay, your comments let us know that we are doing a good job and inspire... More

Victoria, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and two children age 6 & 14 stayed at this hotel Nov 3-12. We had originally booked with another before the hurricane but were then informed it would not be open until a later date. We had the option to go to a different location but decided that we would look for another hotel to support the rebuild... More

Was this review helpful? Yes 1
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear SherryABoudreau, Thank you for choosing us and for share with us that you were so happy to stay in our resort!! We are so glad that you liked your room and enjoyed the Michael Jackson show with your husband and children. This kind of comments make us know how good we are doing and inspire us to be better... More

Portland, Oregon
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay at Barcelo Grand Faro was easy and comfortable from the very beginning to the end. We stayed for five days. We had a wonderful room facing the ocean. It was a bit noisy the first night because they had workers working round the clock getting ready for several large groups coming in. We usually ate at the buffets... More

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear dssegers, Thank you for taking the time to share with us your wonderful comments about your last stay in our resort. Is wonderful to us know that you enjoyed your room and the great view to the ocean and that you liked the Italian and Mexican food that we offer you. We apologize with you for the annoying noises,... More

Gig Harbor, Washington
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A quick background on us; we are a working couple in our thirties with no kids (yet – so they do not bother us one bit), and travel to Mexico a couple times a year at least. This was our fifth time in Cabo. We have stayed at the best-of-the-best resorts, and at the not-so-great resorts. Usually, we can overlook... More

Was this review helpful? Yes 6
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Chris R Thank you for taking the time to share with us your comments following your last stay at our resort. We appreciate your great review about our situation now after this unfortunate disaster, how you could see Los Cabos is getting better!!! We appreciate your great review about our situation now after this unfortunate disaster, how you could... More

Monterey Park, Ca
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came to this all-inclusive resort after a cancelled trip in October due to the Hurricane Odille. This resort is the one of best all-inclusive we have stayed. Even though it lacked some of the amenities that are typical of an all-inclusive, such as beach and ocean sports and a nightly show. It compensated with great services and excellent food... More

Was this review helpful? Yes 3
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Francis P We do appreciate you took the time to share with such a wonderful review following your last stay at our resort. Comments like yours are a truly inspiration for us, this is the only way we could realize how good we are doing and will still working to deliver our guest the highest levels of service that... More

Vernon
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights from November 8 - 13. It was the only hotel open besides Posada Real of few hotels down. All the other hotels were closed in San Jose Del Cabo. Some had hundreds of workers and some only a few repairing damage. The Barcelo was basically in very good shape. They were only repairing some... More

Was this review helpful? Yes 2
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear jasond_71 Thank you for taking the time to share with us your comments following your last stay at our resort. We are so glad that you enjoyed your romantic dinner on the beach, the food and your room, we are trying to do your stay the best possible even for those little details that the hurricane bring to Los... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

-This area damaged because of a very strong hurricane a few moths ago. They shouldn't take visitors money for poor services if resorts and hotels weren't ready. -we arrived at 10am and our room wasn't ready till 5pm and we were wondering around in heat and sweat and frustration -we paid $300 extra for ocean view room and we didn't... More

Was this review helpful? Yes
Meredith L, Director de Relaciones Públicas at Barcelo Grand Faro Los Cabos, responded to this review

Dear Frk G, We do appreciate for taking the time to share with us your comments following your last stay at our resort. Receive a sincere apology from Barceló Grand Faro Los Cabos to all those details that made your stay an unpleasant experience. We are working so hard to come back to the normality as soon as possible and... More

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Additional Information about Barcelo Grand Faro Los Cabos

Address: Blvd. San Jose s/n, Seccion Hotelera 1 Zona Fonatur, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Grand Faro Los Cabos 3.5*
Number of rooms: 350
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Also Known As:
Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
Crown Plaza Los Cabos
Barcelo Grand Faro Los Cabos San Jose Del Cabo

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