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One & Only Palmilla Resort

Certificate of Excellence
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Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
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One & Only Palmilla Resort
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One & Only Palmilla Resort
One & Only Palmilla Resort
One & Only Palmilla Resort
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886 reviews from our community

Traveler rating
    710
    88
    47
    27
    14
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163
476
11
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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There are newer reviews for One & Only Palmilla Resort
See the most recent reviews
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 24, 2010

I booked Palmilla for our honeymoon, having stayed at Touessrok and visited Saint Geran and Royal Mirage, Dubai. Easily the best location in Cabo and the sense of arrival is incredible. I was also drawn by the website and the O&O branding. We were given an excellent room on Amex upgrade. However the first sign was that the hotel forgot... More 

Was this review helpful? Yes 2
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased to hear you enjoyed the location as well as your meal at Market. One&Only Palmilla strives to be an oasis of sublime luxury and sheer elegance. We are thrilled you experienced the exhilaration and... More 

Rancho Cucamonga, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2010

Loved everything about this hotel. We had two boys, ages 10 and 12, who are not easily pleased. They loved it. We mostly ate at the pool and had room service in the evening and the food was good, yes it was very expensive but we read reviews and were not suprised. I can't wait to go back. LOVE IT

Was this review helpful? Yes 1
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased to hear you and your children enjoyed every aspect of our hotel. It’s great to hear that your boys took to the hotel as well. Our KidsOnly Club is perfect when the whole family... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2010

This is one of the nicest places I've ever stayed. Extremely beautiful grounds and location, and the staff was among the best I've ever encountered anywhere. My only complaint is that the cost of food and services at the resort was astoundingly expensive. For example, breakfast for two (with no alchohol) was $90(US)! Similarly outrageous numbers applied to poolside drinks,... More 

Was this review helpful? Yes 2
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased to hear you enjoyed our staff as well as our fabulous location. It’s always gratifying for the staff to hear that all of their hard work is appreciated and all we can say is... More 

Stockton, California
Contributor
14 reviews 14 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 1, 2010

My wife and I just returned from you five day stay at this resort. We have stayed at many top flight resorts around the world including ritz properties, four seasons and top Caribbean properties. We both have discussed this place since our return and we agree that this place tops every place we have been too in overall terms of... More 

Was this review helpful? Yes 3
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased you enjoyed our attentive staff, your suite and our workout facility. We were thankful to be a part of your wife’s “birthday week” and hope to see both again in the near future. One&Only... More 

Orlando, FL
Contributor
15 reviews 15 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 28, 2010

This review is much delayed; I actually visited the One & Only Palmilla in July 2009 with my parents and teenage brother to celebrate my 21st birthday. More than one year later, I can’t get my magical week at the resort out of my mind, especially when I consider a disastrous long-weekend trip we took to the Bahamas earlier this... More 

Was this review helpful? Yes 1
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased that you enjoyed our property, the delicious cuisine as well as the adventurous excursions. It was truly a delight to have you with us on such a momentous occasion and hope to see you... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed November 21, 2010

We stayed here for 7 nights. It was a great time of year to be there- the temperature was perfect and weather was great the whole time. We were picked up in a hummer @ the airport, and when we arrived at the hotel we were given a tour of the resort in the golf cart. The grounds are amazing... More 

Was this review helpful? Yes
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased to hear you enjoyed our room, the breath-taking views as well as the restaurants. It’s particularly gratifying to hear you enjoyed our butler service and utilized it to make your stay more enjoyable. One&OnlyPalmilla... More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2010

First the good stuff: The hotel is beautifully located. You really can't beat the views - particularly from the pool areas and the Agua restaurant. The wait staff, pool attendants, housekeeping team and spa employees are very accommodating and well trained. Amenities are great - I particularly liked the small cooler they give you for your sunscreen. Now the bad... More 

Was this review helpful? Yes 3
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased you enjoyed the hotel views and our cuisine served at Agua as well as our complimentary amenities. One&OnlyPalmilla strives to be an oasis of sublime luxury and sheer elegance. We are thrilled you experienced... More 

Chicago, IL
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2010

We truly enjoyed our stay at O&O - the grounds and room were beautiful - service was wonderful - especially loved all of the little extras that were left in our room and given to us at the pool - room butler was wonderful and would do anything to make us happy - the only complaint is that cocktails and... More 

Was this review helpful? Yes
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased you enjoyed the service, your suite, and the complimentary extras left in your room. One&OnlyPalmilla strives to be an oasis of sublime luxury and sheer elegance. We are thrilled you experienced the exhilaration and... More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 21, 2010

We are true One and Only fans and have been to the one in Dubai and Maldives. I have to admit the experience we had in the Maldives was breath taking and so we were expecting the same calibre of hotel here too. The atmosphere here was brilliant and so was the food. Suviche was our favourite and the waiters... More 

Was this review helpful? Yes 1
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased you enjoyed the cuisine served at Suviche and the welcoming nature of our staff. One&OnlyPalmilla strives to be an oasis of sublime luxury and sheer elegance. We are thrilled you experienced the exhilaration and... More 

Laguna Niguel, California
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 12, 2010

The Hotel is worth every penny. The luxury and service are the best we have ever experienced. We had a butler who was at our beck and call. At teh pool they bring you fresh fruit, clean your sunglasses, bring you books and music, and even put a wedge under your knees so your back doesn;t hurt while lying at... More 

Was this review helpful? Yes
SMAPR, Hotel Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of One&Only Palmilla, I would like to personally thank you for your gracious comments. We value all feedback and are pleased you enjoyed your personal butler and that he was able to provide everything you needed. It’s also great to hear that you enjoyed the personal attention at the pool with the staff anticipating and... More 

Hotel Review Summarization

What travelers say

  • Adult pool(5)
  • Very nice(3)
  • Foot massage(3)
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Pool (4)
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The Hotel (16)

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