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One & Only Palmilla Resort

Certificate of Excellence
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Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
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One & Only Palmilla Resort
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928 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rancho Santa Fe, California
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were a family of four who just returned from a week at this property. We had a junior suite & a double queen room. Both rooms were lovely, ocean front, the suite had a small plunge pool - the size of a small jacuzzi. This was our first trip to Cabo & we enjoyed the Mexican wood furniture &... More 

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Los Angeles, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an amazing stay from arrival to departure. The service is incredible. Our room in Casa Margarita was beautiful and we loved the view of the ocean and sound of the waves at night. The spa is a bit small, but it still has just what you need for relaxation and includes both an indoor and outdoor area…use the... More 

Was this review helpful? Yes 1
La Jolla, California
Level Contributor
260 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I first stayed here in 1978 before it had city power and before the advent of air conditioning. It was quaint, in a marvelous location, and reasonably small. It has changed with the times. It is now very large, very beautiful, and very expensive. I think the least expensive room now runs around $600 per night. Watch you pocket book

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OOPalmilla, Managing Director at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for taking a moment to review your experiences at One&Only Palmilla. Our resort has indeed transformed over the past 30 years, most recently refurbishing all our guest rooms and suites, adding a new steakhouse, SEARED, enhancing our adult lounge areas, and expanding the One&Only Spa and Fitness Centre. That being said, our transformations are based... More 

Champaign, Illinois
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The constant theme I saw in almost every review I read prior to our stay was the great service at this resort. After spending 4 nights there ,I couldn't agree more.From the moment we were picked up at the airport ,until we departed, we were treated with outstanding,almost over the top, service. Every employee was courteous and helpful. They really... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate the opportunity to learn more about your experience at One&Only Palmilla. Nothing pleases us more than knowing your every expectation was met. We pride ourselves on offering around-the-clock service, from the moment you arrive until after you leave. In the future, we would love to personally recommend the best suite for you. Every suite features... More 

Houston, Texas
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Food is excellent, kids club is wonderful. The hotel grounds are fabulous and very well maintained. Fitness center offers a great place to work out. Wifi in the resort is the best. The not so good - generally the hotel is very expensive (and this is comparing to other 5 star resorts around the world). Typical glass of wine around... More 

Was this review helpful? Yes 1
OOPalmilla, General Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts on your stay at One&Only Palmilla. It is wonderful to know that you enjoyed many aspects of your stay, from the KidsOnly Club to our beautiful grounds. Many of our guests share that with so many delicious restaurant options, they are grateful we have recently expanded our health club to include... More 

Alamo, California
1 review
5 of 5 stars Reviewed 2 weeks ago

One and Only Palmilla is beyond wonderful. I am truly blessed to be amongst the most amazing staff, under the guidance of the one and only Antonio Bougarin. This gentleman has the decorum and integrity that is beyond anything that you can imagine. He treats his guests with dignity and grace. To be here is to experience the very best... More 

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OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, I am humbled by your kind words, Rene, thank you. It is an honor to be a part of the team at One&Only Palmilla, and to help craft exceptional experiences for our guests. It is my goal that all of our guests be as satisfied with their stay as you, and it is my pleasure to make... More 

delray beach, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Pay high prices but receive high number of staff per guest and provide high level of service. Overall great experience for family of 4 (2 teenagers). Their attempts to make wonderful experience is evident by staff. Only 1 negative comment. Always had to ask for more wash cloths and towels throughout the stay at least 2x per day as they... More 

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OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate the opportunity to learn more about your family’s visit to One&Only Palmilla. We know our guests want to find the utmost in value at our world-class resort, and we are glad to know you found it here, in our intimate staff-to-guest ratio. We are surprised to hear that your request for additional washcloths was not... More 

Houston, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nobody does luxury like Mexico, and the One &Only does it best. Easy, relaxed, unpretentious comfort. Though I was here for a business meeting, I relished every second in my huge ocean view room, working from my balcony over crashing waves. The staff is super friendly, accommodating, the paradisal gardens are immaculate, pools pristine and uncrowded, restaurants and bars treat... More 

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OOPalmilla, General Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for reviewing your stay for business at One&Only Palmilla. We hope that guests such as yourself can steal away for a few moments of luxurious relaxation, and it is wonderful to know you could enjoy the ocean breezes from your balcony. If you felt as though you were a welcome friend, it is because you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Impeccable from the welcome on arrival, to the warmth of the staff, luxury of the accommodation and the culinary delights of the wide choice of dining, all topped off by the beauty of the Sea of Cortez. Weather in July was HOT, with a week of blue sky and the occasional breeze to cool things down. 'Kids Only' was amazing... More 

Was this review helpful? Yes
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We are thrilled to hear that from the moment you arrived, the full-service nature of our resort was so evident. Over the course of the week, we are glad you could try so much of what we have to offer, from some personal time in our renovated fitness center and ESPA-rated world-class spa, to delighting in your... More 

Downey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been going to the Palmilla for aver 20 years and every time we can't wait to go back!! The staff is wonderful. The food world class excellent. The spa is wonderful especially with the sauna and ice cold pool right outside. And it so secluded walking in the buff in the rain! There really are no words to... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at One&Only Palmilla. Feedback like yours always inspires us to keep reaching higher in pursuit of a superior experience for our guests. When we hear from a guest who has visited us on numerous occasions, we only want to find new ways to surprise and delight... More 

Hotel Review Summarization

What travelers say

  • Adult pool(5)
  • Very nice(3)
  • Foot massage(3)
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907 photos of this hotel

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Pool/beach area (150)
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Dining (51)
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Hotel & grounds (112)
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Room/suite (132)
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Bathroom (24)
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Amenities (45)
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Beach (5)
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Beach Front Terrace (36)
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One Bedroom (34)
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One Bedroom Luxury Suite (42)
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Pool (4)
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Restaurants and Bars (15)
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The Hotel (16)

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Room/suite (9)
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Hotel & grounds (13)
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Dining (5)
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Other (12)
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