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One & Only Palmilla Resort

5.0 of 5 Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
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#6 of 39 Hotels in San Jose del Cabo
846 Reviews 4.5 of 5 stars
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One & Only Palmilla Resort
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One & Only Palmilla Resort
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846 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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south texas
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my second visit to this resort. However, it had been eight years. This time I brought my husband and two boys (10 & 13). It was just as good as the last time but better. This visit we got the same beach front Jr suite as last time. It is very spacious with a king bed, large patio... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent in every way. From the moment you are collected at the airport to your stroll through the gardens the One and Only resort in Cabo lives up to its reputation of excellence. The physical property is exquisite and the service excels in all areas from ice pops distributed on the beach for a "cool down" to the rose petal... More

Was this review helpful? Yes
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After researching several resorts for our 10th anniversary getaway, we finally decided to splurge on One and Only Palmilla. I'm so glad we did for so many reasons that could fill this entire page, but I'll focus on a few for this review. #1 - Location O&O has an amazing property with private beaches and unobstructed views of the sea... More

Was this review helpful? Yes 1
San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just got back from our first trip to Palmilla and I have nothing but amazing things to say about this hotel. We came for a romantic getaway trip without our daughter and couldn't say enough great things about the hotel, facility, staff, and amenities. Before our trip I proactively emailed ahead of time requesting a romantic... More

Was this review helpful? Yes 10
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We can't thank you enough for your kind words about your recent stay at One&Only Palmilla. Our first priority was to keep everyone safe and unfortunately, in this instance, it meant evacuating the resort. We greatly appreciate your comments, and will certainly pass them on to Patricio, Pavel, and the rest of our team. We hope that... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just got home after grueling 24 hours of trying to get out of this beautiful resort because hotel management called us in the last minute to let us know Hurricaine Odeile is category #4 and that we are getting kicked out ,concierge was useless to find us alternative flights… We had to pay $3000 for all new flights…We met... More

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We felt it was important to respond quickly to the updated severity of Hurricane Odile and that evacuating guests ahead of the storm's impact was an imperative for safety. As such, the entire resort was evacuated and it was closed. We tried to assist guests with flight adjustments but unfortunately, as the storm approached, airlines were cancelling... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved this hotel, service was incredible and the view from our room was just beautiful. I was here for my birthday and my stay could not have been better. The service at this hotel is the best I have ever experienced. Highly recommend and can't wait to go back!

Was this review helpful? Yes 4
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for choosing One&Only Palmilla to celebrate your birthday. We are so pleased to hear that your stay with us was perfect, and that our staff provided the exemplary service upon which we have built our reputation. As you mentioned, the views of both the Sea of Cortez and the bay of San Jose del Cabo... More

Ojai,CA
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where to begin? We are still at the resort for three more days out of 11. We like it very much. I find some of the other critics hard to understand, but We dont go to places like Dubai or Thailand as we prefer to be somewhere where we speak the language(Italy, Germany, France) We have stayed at many of... More

Was this review helpful? Yes
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We are thrilled to hear that you had an enjoyable stay at One&Only Palmilla. As you noted, our staff is committed to providing personalized and intuitive attention every moment of every day. With over 800 employees at your service, you can rest assured that a member of our team will be available to cater to your needs... More

Tiburon, California
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We come here each year for two weeks just before summer ends and as the surf starts to build . I am not a big fan of large properties as a rule but here you can feel as if you had much space to ones self yet staff is never far away. The food is good but not the best.... More

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for sharing such kind words about your experiences at One&Only Palmilla. It’s wonderful to know you’ve made a tradition out of yearly visits to our resort, and we look forward to welcoming you back for many years to come. From the time of year to the type of accommodations, it sounds as though you’ve perfected... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After staying in the one and only Dubai a few years ago I was very excited to return to a hotel brand that provided such amazing service in every way. I have thought of coming to this certain hotel for many years so was looking forward to the experience only to be very disappointed . Many of the staff are... More

Was this review helpful? Yes 3
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate you taking the time to leave feedback on your stay at One&Only Palmilla. We are concerned to hear that despite our friendly staff of more than 800, you were disappointed by the quality of service you received. Our guests typically rave about our personalized service, 24-hour butlers, and attentive concierge, so it sounds like something... More

New Jersey
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort is truly beautiful, with so many special touches that make you feel as if you are in paradise. My husband and I have been here a number of times over the years. I keep waiting for something to change, as is usually the case over time when you find something good. This resort is just as wonderful now... More

Was this review helpful? Yes 2
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for your tremendous loyalty to One&Only Palmilla throughout the years. It's wonderful that you and your husband have made so many beautiful memories at our resort and that you continue to keep up the romantic tradition. While summer can be a bit hot, we agree that it's a lovely time to enjoy a more secluded... More

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Hotel Summarization (Beta)

What travelers say

  • Adult pool(5)
  • Very nice(3)
  • Foot massage(3)

Additional Information about One & Only Palmilla Resort

Address: Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One & Only Palmilla Resort 5*
Number of rooms: 173
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Also Known As:
One And Only Palmilla
One&Only Palmilla Hotel San Jose Del Cabo
Palmilla Cabo
One Only Cabo
La Palmilla
One & Only Palmilla Resort Los Cabos/San Jose Del Cabo

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