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One & Only Palmilla Resort

Certificate of Excellence
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Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
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1 room 1 guest
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One & Only Palmilla Resort
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958 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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    (958)
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    (211)
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    (201)
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Chicago, Illinois
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love to travel and this was one of the best hotels that I've ever stayed at- hands down. It was about a 20 minute ride to the hotel from the airport. We stayed in a suite with a plunge pool. The hotel had been open for only a few weeks after the hurricane re-construction. Our assigned butler was Angel.... More 

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a truly great resort in nearly every way. The grounds are stunningly beautiful, the staff warm and gracious, the food excellent. The flaw? The ubiquitous use of golf carts: for guest transport, housekeeping, landscape maintenance. At almost anytime of day one cannot walk 25 feet without encountering one. And given that the paths are relatively narrow, one needs... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for sharing your candid feedback. We welcome these types of suggestions, as they are instrumental in ensuring we are providing our guests with unparalleled experiences. We sincerely hope that in the areas where relaxation matters most, such as by the pools, in your suite, or in the Spa, you were not disturbed and could fully... More 

North Wales
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This exclusive resort is like nothing else we've ever experienced. Not only are the grounds beautiful but so are the people that work there. The staff really go out of there way to make sure that you enjoy your stay at The One & Only. I've never been so pampered...the foot massages, the snacks, the late afternoon cleaning of your... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate you taking the time to review your visit at One&Only Palmilla. We are thrilled to know that you plan on returning for more of the dedicated, personalized service that we strive to offer to our guests. From the small details, like local Mexican snacks delivered to your suite, to our carefully reconstructed grounds post-Hurricane Odile,... More 

Pittsburgh PA
Level Contributor
267 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We planned this trip months ago and the anticipation built so high that we thought...could the One & Only Palmilla really be that awesome? YES!!! We travel 6 weeks a year for vacation and have stayed at some pretty fabulous destinations/ hotels but none come close to the service, authenticity and total relaxation that the OO provides. Airport- right outside... More 

Was this review helpful? Yes 3
OOPalmilla, General Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We are so grateful for your thoughtful review and your recommendation. It is humbling that someone as well traveled as yourself has so many kind things to say about her experience, and this will be a treat to share with our team. As you noted, we accommodate many different types of guests, some of whom with certain... More 

san diego
Level Contributor
137 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Extraordinary service from the moment you arrive until you depart. Little touches such as a slight nod and hand-to-heart gesture every employee greets you with; always remembering your name; incense in the bathroom; little cactus mementoes left on the nightstand; lighting of votives in the room and balcony; lovely chocolate truffles left at evening turndown; daily fresh fruit bowls -... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for detailing your stay at One&Only Palmilla, especially by mentioning all of the details! Truly, this is what can make a resort experience stand out, and we are grateful you’ve taken the time to share the tokens that you so vividly remember. The next time you are dreaming of a serene escape, please let us... More 

Mexico City, Mexico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just nominated for the best resort of the world One&Only Palmilla set the standard very high for competitors on the luxury market, my wife and I went a year ago and then watch in the news how Cabo was devastated including the OO. Now exactly a year later we went back and the experience was outstanding. The resort has been... More 

Was this review helpful? Yes 2
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for sharing such a kind review, it is always nice to welcome our loyal guests back to experience the new enhancements made after Hurricane Odile. We value feedback from returning guests, and appreciate your reassurance that we are still providing our guests with unsurpassed service and luxury. It is a particular point of pride that... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Quite honestly the most wonderful hotel, the staff are fabulous they can't do enough for you. The food is excellent, the rooms are gorgeous. They come round the pool to clean your sunglasses for you, just the perfect amount of luxury without being snooty, very down to earth!

Was this review helpful? Yes
OOPalmilla, General Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate the time you have taken to review your stay at One&Only Palmilla. It sounds as though we could provide you with an unforgettable experience in every regard, and we are delighted to hear from another satisfied friend of ours. We hope you left with a feeling of thorough relaxation and wellness. If there is anything... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

In seeing a good portion of the planet and staying in many 5-Star hotels that truly didn't earn their stripes (or stars should I say...) the One & Only Palmilla simply does EVERYTHING right. The property is breathtaking, the staff is not only attentive, but very well trained. The food selection in the various facilities were good with the steak... More 

Was this review helpful? Yes 2
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We greatly appreciate your kind words regarding your experience at One&Only Palmilla throughout the years. It's wonderful to hear that you and your family had such a beautiful and relaxing vacation. A dining experience at Seared never fails to impress. Along with the stunning views, restorative spa services, and luxurious accommodations, our friendly and intuitive service is... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

OK, to be honest, my daughter and I only ate dinner there, but MAN! I can't wait to come back and bring my husband and actually stay at this resort!! It was my daughter's 25th birthday trip so we ventured out each night to find special places to celebrate across the penisula. We arrived at the Palmilla gate to ask... More 

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, On behalf of the team here at One&Only Palmilla, thank you for joining us for the birthday dinner. We are so pleased to know that you enjoyed your meal, and we hope the ocean breezes created the perfect ambiance at dinner. Now that you have had a glimpse of our resort grounds and our fine service, we... More 

Redondo Beach, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow. Where do I start? With Carolina, the reservations agent that took care of everything for me since my first contact with Palmilla, with a level of professionalism that you will be hard press to find anywhere else? With Alejandra, who arranged all of the details for the most amazing Dinner Under The Stars for my family and I? What... More 

Was this review helpful? Yes 3
OOPalmilla, General Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Wow- thank you for such a kind and incredible review. To hear that you, Rachel, Sofia and Sebastian had such an unforgettable stay is why we do what we do at One&Only Palmilla. It is not every day that you can breakfast together on your terrace or fall asleep to the ocean breezes. Even when watching a... More 

Hotel Review Summarization

What travelers say

  • Adult pool(5)
  • Very nice(3)
  • Foot massage(3)
Questions? Get answers from hotel staff and past guests. Ask a question

903 photos of this hotel

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Dining (51)
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Hotel & grounds (112)
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Pool/beach area (151)
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Room/suite (132)
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View from room (46)
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Bathroom (24)
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Other (171)

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Amenities (45)
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Beach (5)
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Beach Front Terrace (36)
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One Bedroom (34)
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One Bedroom Luxury Suite (42)
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Pool (4)
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Restaurants and Bars (15)
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The Hotel (16)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Other (14)
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