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One & Only Palmilla Resort

5.0 of 5 Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
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One & Only Palmilla Resort
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One & Only Palmilla Resort
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848 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plano, Texas
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in September. Resort was less than 1/2 full. There were more than enough sun-beds for everyone to use. Our room was King Oceanfront in Casa Margarita building. The view was great and un-obstructed. We were just a few feet from the ocean.Walking around the resort, I felt like all rooms had great views except for a few "beachfront"... More

Was this review helpful? Yes 3
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at One&Only Palmilla. We're concerned to hear that your stay with us did not live up to your expectations. We pride ourselves on exceptional service, spectacular views, and a luxurious retreat like no other. We can understand your frustration with noise of the tile floors and housekeeping... More

south texas
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second visit to this resort. However, it had been eight years. This time I brought my husband and two boys (10 & 13). It was just as good as the last time but better. This visit we got the same beach front Jr suite as last time. It is very spacious with a king bed, large patio... More

Was this review helpful? Yes 3
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We greatly appreciate your loyalty to One&Only Palmilla throughout the years. It's wonderful to hear that you and your family had such a beautiful and relaxing vacation. A dining experience at Agua never fails to impress, and dinner on the One&Only yacht makes for a spectacular evening that we hope your family will never forget. Along with... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent in every way. From the moment you are collected at the airport to your stroll through the gardens the One and Only resort in Cabo lives up to its reputation of excellence. The physical property is exquisite and the service excels in all areas from ice pops distributed on the beach for a "cool down" to the rose petal... More

Was this review helpful? Yes
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for your kind words about your recent stay at One&Only Palmilla. We pride ourselves on providing a full service experience that begins with a warm welcome from our airport host the moment you arrive, and we're pleased to hear that you felt personally catered to throughout your vacation. The One&Only Palmilla is a spectacular location... More

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After researching several resorts for our 10th anniversary getaway, we finally decided to splurge on One and Only Palmilla. I'm so glad we did for so many reasons that could fill this entire page, but I'll focus on a few for this review. #1 - Location O&O has an amazing property with private beaches and unobstructed views of the sea... More

Was this review helpful? Yes 3
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for your thoughtful review of your recent trip to One&Only Palmilla. Even though it is unfortunate that Hurricane Odile hit during your time with us, we are so grateful for all of the help and support we have received from loyal guests like yourself. We are honored you chose One&Only to celebrate your 10th anniversary... More

San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I just got back from our first trip to Palmilla and I have nothing but amazing things to say about this hotel. We came for a romantic getaway trip without our daughter and couldn't say enough great things about the hotel, facility, staff, and amenities. Before our trip I proactively emailed ahead of time requesting a romantic... More

Was this review helpful? Yes 11
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We can't thank you enough for your kind words about your recent stay at One&Only Palmilla. Our first priority was to keep everyone safe and unfortunately, in this instance, it meant evacuating the resort. We greatly appreciate your comments, and will certainly pass them on to Patricio, Pavel, and the rest of our team. We hope that... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2014

We just got home after grueling 24 hours of trying to get out of this beautiful resort because hotel management called us in the last minute to let us know Hurricaine Odeile is category #4 and that we are getting kicked out ,concierge was useless to find us alternative flights… We had to pay $3000 for all new flights…We met... More

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We felt it was important to respond quickly to the updated severity of Hurricane Odile and that evacuating guests ahead of the storm's impact was an imperative for safety. As such, the entire resort was evacuated and it was closed. We tried to assist guests with flight adjustments but unfortunately, as the storm approached, airlines were cancelling... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

Loved this hotel, service was incredible and the view from our room was just beautiful. I was here for my birthday and my stay could not have been better. The service at this hotel is the best I have ever experienced. Highly recommend and can't wait to go back!

Was this review helpful? Yes 4
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for choosing One&Only Palmilla to celebrate your birthday. We are so pleased to hear that your stay with us was perfect, and that our staff provided the exemplary service upon which we have built our reputation. As you mentioned, the views of both the Sea of Cortez and the bay of San Jose del Cabo... More

Ojai,CA
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2014

Where to begin? We are still at the resort for three more days out of 11. We like it very much. I find some of the other critics hard to understand, but We dont go to places like Dubai or Thailand as we prefer to be somewhere where we speak the language(Italy, Germany, France) We have stayed at many of... More

Was this review helpful? Yes
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We are thrilled to hear that you had an enjoyable stay at One&Only Palmilla. As you noted, our staff is committed to providing personalized and intuitive attention every moment of every day. With over 800 employees at your service, you can rest assured that a member of our team will be available to cater to your needs... More

Tiburon, California
Top Contributor
52 reviews 52 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 10, 2014

We come here each year for two weeks just before summer ends and as the surf starts to build . I am not a big fan of large properties as a rule but here you can feel as if you had much space to ones self yet staff is never far away. The food is good but not the best.... More

Was this review helpful? Yes 1
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, Thank you for sharing such kind words about your experiences at One&Only Palmilla. It’s wonderful to know you’ve made a tradition out of yearly visits to our resort, and we look forward to welcoming you back for many years to come. From the time of year to the type of accommodations, it sounds as though you’ve perfected... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

After staying in the one and only Dubai a few years ago I was very excited to return to a hotel brand that provided such amazing service in every way. I have thought of coming to this certain hotel for many years so was looking forward to the experience only to be very disappointed . Many of the staff are... More

Was this review helpful? Yes 3
OOPalmilla, Manager at One & Only Palmilla Resort, responded to this review

Dear Valued Guest, We appreciate you taking the time to leave feedback on your stay at One&Only Palmilla. We are concerned to hear that despite our friendly staff of more than 800, you were disappointed by the quality of service you received. Our guests typically rave about our personalized service, 24-hour butlers, and attentive concierge, so it sounds like something... More

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Hotel Summarization (Beta)

What travelers say

  • Adult pool(5)
  • Very nice(3)
  • Foot massage(3)

Additional Information about One & Only Palmilla Resort

Address: Km 7.5 Carr. Transpeninsular, San Jose del Cabo 23400, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One & Only Palmilla Resort 5*
Number of rooms: 173
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Also Known As:
One And Only Palmilla
One&Only Palmilla Hotel San Jose Del Cabo
Palmilla Cabo
One Only Cabo
La Palmilla
One & Only Palmilla Resort Los Cabos/San Jose Del Cabo

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