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El Encanto Inn

3.5 of 5 Morelos 133, San Jose del Cabo 23400, Mexico
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El Encanto Inn
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El Encanto Inn
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225 reviews from our community

Traveler rating
    106
    79
    19
    10
    11
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35
94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thousand Oaks, CA
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am not sure where to start. Overall the main El Encanto Inn Hotel is beautiful and the staff was pleasant; their gardens and grounds are lovely. The main hotel is where I was hoping to stay for both safety reasons and because I am a bird watcher wanting to take advantage of the gardens. Their downtown location was perfect... More 

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San Diego, California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a two night stay at the El Encanto Inn. Considering they had 5 feet of water in the property from the hurricane just three month earlier, they were in great shape for our visit. It's a cute little boutique hotel and and I think it's a diamond in the rough. It's a great location, easy walking distance... More 

Was this review helpful? Yes 1
Gdansk, Poland
1 review
2 of 5 stars Reviewed 3 weeks ago

Considering I booked three weeks in advance You'd think they'd supply a bottle of water in the room. Instead I was instructed to walk 3 blocks at night alone ( female) to the Oxo store. Even the cheapest hotels give you drinking water. $ 144 ridiculous! Don't bother.

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Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for you time to review. We will address this issue with our staff. We do supply water to the rooms and apologize for it not being available. We pride ourselves in providing the best service to our guests. And will correct this service immediately. Your constructive comments are much appreciated. Safe Travels from all of us at the... More 

San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Been there many times. Arrived Dec 30th and departed Jan 1st. Rooms are clean, grounds are maintained in good condition. The staff is friendly but not very competent or responsive. Great amount of confusion regarding the group's reservations and no not water in our room for are total stay. The staff made no attempt to resolve the issue. We will... More 

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for the time to Review. There is never an excuse for a dissatisfied guest, unhappy with any part of the service. We do supply water in the rooms and apologize that the service was not available. We will discuss this in our staff meetings and it will be corrected. Safe Travels from all of us at the El... More 

San Carlos, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a one-night spot at the last minute - and we are a family of four. Luckily, the Encanto Inn had a room and it was just a lovely place ! A beautiful courtyard, all tiled and (I don't have vocabulary to describe decor) Spanish-style. With a beautiful pool. Just felt very lucky to stay there.

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

We are very glad to have you stay for you transition day. We get many guests that either stay with us on their way to a destination or on the return. It gives our guests a chance to visit the downtown area and walk the historic downtown and Art District while relaxing at the centrally located El Encanto Inn. Thank... More 

Phoenix, Arizona
Top Contributor
256 reviews 256 reviews
32 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed December 13, 2014

Great small hotel but only if you book one of the pool or garden view rooms. If you book a standard room, you're escorted down the street to a separate building. The "view" from the pool or garden view rooms are essentially the same, it's just that the pool view rooms are actually right in front of the pool. The... More 

Was this review helpful? Yes 2
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for the very complete and detailed review. The new restaurant area will be open in late February and you are spot on, this was overdue. We agree with you, it is good to get off the property and walk the downtown area with its fine galleries and restaurants. We recommend restaurants on our own personal experience and try... More 

Palo Alto, California
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 4, 2014

After reading many positive reviews, including one from a good friend of ours, we were disappointed with the El Encanto. Our room was in an annex building, across the street from the main hotel. It was exceedingly small with two double beds -- not at all what we expected for $144 on a Wednesday night in early December. But there... More 

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Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time to review. We always take time to discuss any issues a guest may raise and in this case we also have taken note of your points. Thank you for your comments and safe travels from all of us at the El Encanto. More 

MEXICO
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

My wife and myself spend a week at this hotel last november, you can say it is a boutique hotel, large rooms, specialy decorated in an old mexican style, very clean, with very good service and all the amenities that you need, such a cofee machine and refrigerator, beautifull pool, and a spacious parking lot,large bathrooms with all trimings included

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Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for taking the time to review. We have been hard at work since the storm to provide 100% the level of service we expect to deliver to our guests. The new restaurant on the property should open in Feb. Thanks again and Safe travels from all of us at the El Encanto More 

La Jolla, California
Top Contributor
102 reviews 102 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 6, 2014

The exterior of this hotel belies the interior. It is built like many old Spanish haciendas were.........plain exterior, stunning interior courtyard. They have nice grounds, a wonderful swimming pool, and even a small Catholic church used for weddings. The rooms are of decent size and well maintained. It is located only about 4 blocks from the central town square, and... More 

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time to review. Our location to the Art and Restaurant district gives our guest a great way to experience historic San Jose by simple walking to all the best restaurants and Galleries. Safe travels from all of us at the El Encanto More 

Galiano Island, Canada
Top Contributor
137 reviews 137 reviews
33 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed October 4, 2014 via mobile

We have stayed here a few years ago, then they put us across the street, wasn't as nice as the main hotel, but it was quiet. This time we begged to be in the old hotel, with the pool....so we lucked out and got a beautiful room on the ground level near the front exit, because we had our very... More 

Was this review helpful? Yes 4
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Pets, Pets Pets! we love travelers with pets they are very considerate and always manage in a way to accommodate others. You are so kind in your review. we will make a special discussion at our staff meeting! Safe Travels and the best from all of us at the El Encanto. More 

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Additional Information about El Encanto Inn

Address: Morelos 133, San Jose del Cabo 23400, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Encanto Inn 3.5*
Number of rooms: 27
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Also Known As:
Hotel El Encanto
El Encanto Hotel San Jose Del Cabo
El Encanto Inn Los Cabos/San Jose Del Cabo
Hotel Style:
#15 Romantic Hotel in San Jose del Cabo
#16 Spa Hotel in San Jose del Cabo

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