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El Encanto Inn

3.5 of 5 Morelos 133, San Jose del Cabo 23400, Mexico
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El Encanto Inn
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El Encanto Inn
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233 reviews from our community

Traveler rating
    107
    84
    19
    11
    12
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36
100
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gilroy, California
1 review
4 of 5 stars NEW

Great location in the heart of San Jose del Cabo. Very nice staff. Beautiful grounds. What I like most about El Encanto is that it seems more real than the 'over the top' resorts that are so abundant in Cabo. It is quite charming! We enjoyed our upstairs pool-view room.

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time and considerate review. We have been trying to maintain a quality experience for our guests and are adding a restaurant and deli to the property. The chef "Chef Juan" is a local celebrity chef and has incredible food skills. We are excited to add his quality service to the Hotel Safe travels from all of... More 

Powell Butte, Oregon
1 review
1 of 5 stars Reviewed 5 days ago NEW

My wife and I booked a 3 week stay at El Encanto 7 months in advance and had the room paid for in full upon arrival , after 5 nights we found it necessary to move to another location over on the sea of Cortez,. We made our intentions known 3 days before we departed and were shown the companies... More 

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time to review, we did receive your first contact 2 days ago and started in motion your request for review of refund policy. Travelocity, Expedia, booking.com all have very specific procedures for us to follow regarding refunds. If you are confirmed the credit will be processed through your ticketing agent. We apologize for any inconvenience but... More 

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in the 'garden building' what other folks called the Annex. The plants and garden space was well-maintained. We were on the second floor at a corner and had a large suite; king-sized bed, family-sized shower, walk-in closet, kitchen with stove, refrigerator, coffee-maker and necessary pots/pans and dishes. We even found CBC (Canadian Broadcasting) on the TV. The living... More 

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for the time to review and supply the considerate details. We have a new restaurant opening in March on the property which will be operated by an excellent chef from the area. They will provide pool and room service and add to the comforts of those visiting the El En canto Inn. Safe travels from all of us... More 

Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was the end of our stay at our Sunset Beach resort this holiday season and we were unable to get a last two nights extension so decided to see what it was like in San Jose del Cabo. Friends had recommended El Encanto and we couldn't have been more pleased. Grounds were 'post hurricane' so will take a little... More 

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

We often have travelers staying with us for the same reason It is good you had a opportunity to experience some of "Old town" San Jose. We have added a new restaurant and deli to the property, which will open in March. We are excited to provide our guests with this quality service. Thank You for the time to review... More 

Strathmore, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at El Encanto but have been fighting to get a refund for more than two months after the hotel double charged our credit card. We booked through Booking.com, paid the quoted amount in full at that time (even though we were supposed to be charged only one night) and then were charged again at a higher... More 

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank you for pointing out the confusing sequence of events We are doing a back round review and will respond through the appropriate channels. Safe travels to You More 

Redwood City, California
1 review
5 of 5 stars Reviewed 4 weeks ago

To the staff of Encanto Inn - Thank you! We just had our wedding group stay at the Encanto Inn. The staff was extremely accommodating and helpful throughout the weekend. We had the chance to check out all the rooms (Standard, Garden, Pool + Honey Moon Suite) given we had friends in each. Each were unique, comfortable and clean. We... More 

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank you for taking time to review. We enjoyed having the wedding party, they had a great time and were also great friends! Best of Wishes to You! Safe travels from all of us at the El Encanto More 

WIsconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very nice boutique hotel in San Jose. It is within safe walking distance to shops, restaurants, etc. The hotel staff were always very friendly and helpful. The rooms were exceptionally spotless. The only downside in my opinion is there is no safe in the hotel rooms. We had to carry our passports around everywhere which I am... More 

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time to review Yes the new restaurant and Bar will be opening end of Feburary We appreciate all your kind compliments and we share with the staff during our weekly meetings. Safe Travels from all of us at the El Encanto More 

Thousand Oaks, CA
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015

I am not sure where to start. Overall the main El Encanto Inn Hotel is beautiful and the staff was pleasant; their gardens and grounds are lovely. The main hotel is where I was hoping to stay for both safety reasons and because I am a bird watcher wanting to take advantage of the gardens. Their downtown location was perfect... More 

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank you for your time to review We are working hard to improve the communications with Travelocity and Expedia. We have done business with both of them for years and have found recently some confusion with our guests and there reservations. We appreciate the constructive comments and will incorporate with our efforts. Safe Travels from all of us at the... More 

San Diego, California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 6, 2015

Just returned from a two night stay at the El Encanto Inn. Considering they had 5 feet of water in the property from the hurricane just three month earlier, they were in great shape for our visit. It's a cute little boutique hotel and and I think it's a diamond in the rough. It's a great location, easy walking distance... More 

Was this review helpful? Yes 1
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for your time to review, It has been a great effort since the storm but we are excited to have a new restaurant on the property, to open, late Feb. Glad you had a chance to enjoy Historic Downtown and Art District Safe Travels from all of us at the El Encanto More 

Gdansk, Poland
1 review
2 of 5 stars Reviewed January 3, 2015

Considering I booked three weeks in advance You'd think they'd supply a bottle of water in the room. Instead I was instructed to walk 3 blocks at night alone ( female) to the Oxo store. Even the cheapest hotels give you drinking water. $ 144 ridiculous! Don't bother.

Was this review helpful? Yes
Cliff U, Guest Relations Manager at El Encanto Inn, responded to this review

Thank You for you time to review. We will address this issue with our staff. We do supply water to the rooms and apologize for it not being available. We pride ourselves in providing the best service to our guests. And will correct this service immediately. Your constructive comments are much appreciated. Safe Travels from all of us at the... More 

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Additional Information about El Encanto Inn

Address: Morelos 133, San Jose del Cabo 23400, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Encanto Inn 3.5*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel El Encanto
El Encanto Hotel San Jose Del Cabo
El Encanto Inn Los Cabos/San Jose Del Cabo
Hotel Style:
#16 Romantic Hotel in San Jose del Cabo
#17 Spa Hotel in San Jose del Cabo

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