We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Santa Fe

3.5 of 5 Camino Viejo a San Jose | Cabo San Lucas, Cabo San Lucas 23410, Mexico
Hotel website
Hotel packages
Hotel deals
Special Offer
Early Winter Specials
#36 of 66 Hotels in Cabo San Lucas
4,547 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Riu Santa Fe
Professional photos View all
Browse nearby
Hotel Riu Santa Fe
Write a Review

4,547 reviews from our community

Traveler rating
    1,513
    1,750
    702
    339
    243
See reviews for
931
1,994
69
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,254)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4547)
  • Mar-May only
    (1302)
  • Jun-Aug only
    (1094)
  • Sep-Nov only
    (876)
  • Dec-Feb only
    (1275)
All months
Ajax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

Hubby and I stayed at this resort from 04 Sept- 18 Sept for our anniversary.. We had a lovely time for the first 9 days of our stay until Odile struck 14 Sept. This hotel was flooded and in some areas 5ft deep. There was no warning from mgmt of the storm until late afternoon where they issued us an... More

Was this review helpful? Yes 2
Brea, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I would definitely recommended the Riu Santa Fe. The only reason I didn't give it 5 star is because the food. I have stayed at the resort twice and would most likely stay there in the future. We actually were there during the first hurricane...Hurricane Norbert. I wouldn't say the hotel is really hurricane proof as it sounded like our... More

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed at the Riu Santa Fe from Sept.8-Sept.16. The hotel looks quite beautiful (pools,lobby,beach) and it's kept up by the maintenance staff that work hard. The food however is not good! We had watched YouTube videos after reading many reviews on trip advisor about how bad the food was and was convinced that a lot of people are just... More

Was this review helpful? Yes 7
santa cruz
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

What a horrible experience!! We woke up September 15th to the aftermath of hurricane Odile. NO ONE available in the lobby or anywhere to answer questions or help with evacuation plans. The grounds were surrounded by knee deep muddy water. The road into the hotel was flooded with a bus blocking the entrance. We hiked through a farm to get... More

Was this review helpful? Yes 15
Kamloops, British Columbia, Canada
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We had a good six days at this resort. Good food nice service and beautiful weather. Then the hurricane hit! Cool storm! But the hotel did not warn of this storm! We asked Sunday afternoon at the front desk and they said no problems with the weather was forecast. We didn't trust the answer...went to our travel reps desk......they told... More

Was this review helpful? Yes 9
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Staff was very rude, they made us pay for an emergency call when our car broke down.Food was not fresh, and drinks were nasty, it seems like they are using very cheap alcohol. So if you used to good food and drinks I wouldn't pick this resort.

Was this review helpful? Yes 9
Ellensburg, Washington
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Left alone not for hours but days to find our own water and food. The hotel staff gone and when we did see them again spoke little to no English, the staff had been able to talk with us before Hurricane. I have stayed at the RIU Santa Fe before and had always thought of it being a 5 star... More

Was this review helpful? Yes 11
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I visited Riu Santa Fe for 5 nights with a couple of mates at the end of a four week trip to US/Mexico. I would categorise the resort as mid-range. The pool facilities are excellent, but the rooms are fairly basic. When it comes to the all-inclusive, it depends on what you're looking for. The alcohol was good quality and... More

Was this review helpful? Yes 2
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I was a guest staying in a ground floor room during Hurricane Odile and no RIU Santa Fe staff was on-site to issue flood warnings, offer assistance, or give any evacuation orders. By 3AM, water started flooding into our room at a rapid speed and by the time we managed to get the door unjammed and opened, the sewage-filled floodwater... More

Was this review helpful? Yes 20
Reviewer
5 reviews 5 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Our first few days at the hotel were great. On Sunday we were told by staff 'a tropical storm' was arriving and not to panic. We were meant to have been provided with sandwiches & drinks in our rooms while the hurricane passed, this didn't happen. On the Monday, no staff were at the resort, guests were left to fend... More

Was this review helpful? Yes 20
Do you own or manage Hotel Riu Santa Fe?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Riu Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Infinity pool(75)
  • Very good(66)
  • Great time(60)
  • Water taxi(53)
  • Ocean views(35)
  • Sports bar(34)
  • Lover beach(29)
  • Steak house(28)
  • Entertainment staff(22)
  • Spring Break(21)

Additional Information about Hotel Riu Santa Fe

Address: Camino Viejo a San Jose | Cabo San Lucas, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Santa Fe 3.5*
Number of rooms: 902
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Caribbean Online Mgt Corp., Priceline, Despegar.com, BookIt.com and Tingo so you can book your Hotel Riu Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos

4,880 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4738)
Viewed
Hotel & grounds (1093)
Viewed
Pool/beach area (1241)
Viewed
View from room (260)
Viewed
Dining (230)
Viewed
Room/suite (383)
Viewed
Bathroom (33)
Viewed
1:50
Videos (16)
Viewed
Family/play areas (23)
Viewed
Business center/function rooms (2)
Viewed
Other (1457)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (136)
Viewed
Amenities (29)
Viewed
Beach (3)
Viewed
Double Room (11)
Viewed
Jacuzzi Suite (22)
Viewed
Pool (26)
Viewed
Restaurants and Bars (27)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Riu Santa Fe