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Hacienda Encantada Resort & Spa

Certificate of Excellence
Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
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Hacienda Encantada Resort & Spa
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Hacienda Encantada Resort & Spa
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1,009 reviews from our community

Traveler rating
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278
483
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hacienda Encantada Resort & Spa
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Denver, Colorado
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 25, 2012

Beautiful location. You will be approached for a timeshare sales pitch. Be prepared! Overall, nice resort off the beaten path, however, you will pay $20 one way for a taxi ride into town. This is my biggest issue staying at this resort. They don't have complimentary shuttles to town so you will pay easily $150-$200 in cab fares from this... More 

Was this review helpful? Yes 1
UK
Top Contributor
98 reviews 98 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 23, 2012

We went to this resort as guests of members there and were overwhelmed by how wonderful it is. THe staff cannot do enough for you, the food is a very high standard, the buildings are spotless and beautiful in an amazing hill-top setting overlooking the ocean. We would go back there every year if we could! Thoroughly recommend it to... More 

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Manitou Springs
Senior Contributor
35 reviews 35 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 22, 2012

We just arrived home from staying at this "resort", and I am covered in red bites from bed bugs. My legs, arms and face have hundreds of bites. My face has a large rash with bites across the entire left side and forehead. It started out with just a few bites, and since I have never been bitten by these... More 

Was this review helpful? Yes 5
San Diego
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2012

I bought a 1 week package 3 years ago. I had reservations to travel in March 20, 2012, flights, time off work, everything. Without my written or verbal permission they cancelled my reservation because they admittedly overbooked. I made my reservation January 19, 2012, they were very anxious to pin point a date since they were hardly booked. Alex Barrigan... More 

Was this review helpful? Yes 2
danville
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 18, 2012

This hotel has some issues and growing pains. The check in and out was painfully slow. The ATM in their lobby took my card and security took over three hours to retrieve it from the machine, when I returned home there was fraudulant charges on my account. I was told that it was all inclusive and paid over $425 per... More 

Was this review helpful? Yes 4
Newport Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 13, 2012

This property is a "Timeshare" property that caters to that customer. Forget about getting a nice room, because they are reserved for the Timeshare owners. Which is understandable, but we were not aware of until we arrived. The room we had was nice, but no view of the ocean and no privacy being next to the pool. When you check-in,... More 

Was this review helpful? Yes 3
Mexico City
1 review
5 of 5 stars Reviewed April 13, 2012

I truly enjoy my stay at Hacienda Encantada, the services, the employees and their facilities go well beyond the excellency. It is a resemblance of a very elegant Hacienda well surrounded by the comfort of the sun and the beach, truly amazing sights and a very relaxing ambient. I highly recommend for those who search a nice family holiday in... More 

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vancouver
2 reviews
4 of 5 stars Reviewed April 13, 2012

We spent 10 days at the Hacienda Encantada with our two young children and had a great time. The resort is beautiful and well maintained. Fernan was wonderful keeping the kids and us entertained at the pool. The hospitality was superb and all the staff were friendly and helpful. The food was good; there could be a few more kid... More 

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washington, dc
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2012

We stayed at Hacienda Encantada for eight days over spring break. Our one bedroom suite was plenty of room for us and our two older teenage boys. Staff was wonderful, always helpful and smiling. Special kudos to Fernan, who engaged nearly everyone poolside and organized daily volley ball games and conducted cooking classes. We looked forward to seeing him every... More 

Was this review helpful? Yes 2
Desert Hot Springs, California
Top Contributor
55 reviews 55 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 9, 2012

Just want to give a special thanks to Francisco and Hector, two of the men who are the first people you meet at Hacienda Encantada, and who set the tone for all else that follows. Charming, urbane, warm and welcoming ... they make the arrival special and let you know that you're in for a wonderful vacation at this gorgeous... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Time share(16)
  • Las Marias(12)
  • Infinity pool(11)
  • Golf cart(10)
  • Very nice(6)
  • Marina Fiesta(5)
  • Timeshare presentation(5)
  • Junior suite(4)
  • Friendly and helpful(3)
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