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Hacienda Encantada Resort & Spa

4.5 of 5 Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Hacienda Encantada Resort & Spa
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Hacienda Encantada Resort & Spa
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931 reviews from our community

Traveler rating
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253
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Issaquah, Washington
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

My wife and I were down in January 2015. All of the staff were very attentive, especially the waiter at the quiet pool. We never had to find him, he found us. Did I mention the quiet pool? Only low music playing. Nobody screaming trying to get everyone to play volleyball or whatever. The view was fabulous and we could... More 

Was this review helpful? Yes 3
New Prague, Minnesota
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The resort grounds, pools, rooms and all common areas are kept up just beautifully. The staff were very friendly and happy to be of service. A huge shout out to ALBERTO at El Patio! He raises the bar for customer service. Thanks, Alberto, for making us feel like VIP everyday. Here is why I didn't give Hacienda a 5 star... More 

Was this review helpful? Yes 2
Dillwyn, Va
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upon my yearly return to Hacienda Encantada, I encountered two staff members that went above and beyond what is expected. My first encounter was with the most wonderful and courteous Concierge that I have encountered in years of business travel. I was in need of flowers, and it was Sunday. I contacted the Concierge, Klary Martinie, who very simple could... More 

Was this review helpful? Yes 2
Great Neck, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the perfect winter getaway for us. The views are absolutely incredible and the staff is extremely accommodating. We would like to extend extra kudos to the pool staff, specifically Alberto Antonio & Marta at the El Patio bar. Alberto Antonio is always friendly, smiling and very helpful. He goes above and beyond his "regular" duties to assist. Once... More 

Was this review helpful? Yes 1
Prescott Valley, Arizona
Top Contributor
71 reviews 71 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week five years ago for my 65th Birthday, and couldn't wait to return. The resort has improved during those five years. We enjoyed our room on the top floor, #5273. A large one bedroom with two full baths, his and hers. We drove down the Baja from our home in Arizona (now that's off the bucket list).... More 

Was this review helpful? Yes 5
1 review
2 of 5 stars Reviewed 1 week ago via mobile

10 days here, tacky rooms, charge for everything, lousy shower, iffy Internet, slow housekeeping, pushy sales people. On the plus, beautiful pools, and the workers are all terrific, helpful, big smiles, gracious. And, to top everything off, someone at the upper sitting area walked off with my Swiss army watch, and I don't think it was a worker!

Was this review helpful? Yes 5
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

We regret the experience. Thank you for your feedback. More 

yarmouthport
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a bit of paradise (especially this winter), book a stay at Hacienda Encantada. Yes, the views are to die for. This is whale migration season and you could take a boat trip or you could just watch from the pool or balcony. The rooms are very spacious and are traditional Mexican hacienda decor. The staff are attentive... More 

Was this review helpful? Yes 3
Romeo, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The resort was very relaxing, great food, great service, and very nice accommodations. Our main bartender most days was Fernando and Trainee Georgialina. Fernando is very experienced & knowledgeable about his position. He has a great personality & genuinely enjoys what he does. He was a lot of fun to meet & did a fantastic job!!! And Georgialina (hopefully I... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Various charges upon checkout for "daily ground maintenance". Apparently, the outrageous room rate does not cover groundskeeping costs! Not to mention a $70 shuttle back to the airport. Will not recommend and will never stay in either of their resorts.

Was this review helpful? Yes 1
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

We are so sorry about your bad experience, we hope you can come back and gave us a second chance to show you your comments really help us improve, and for sure we are going to work on what you mention More 

Solana Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was excellent! Made us feel at home all the time. Only issue was food at the el patio pool bar. The rest was really good. Please don't stay at this hotel so it is available when we return! HA We have a home in Cabo at Cabo Bello. When too many guests show up we blast to a local... More 

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Hotel Summarization (Beta)

What travelers say

  • Time share(18)
  • Las Marias(15)
  • Infinity pool(13)
  • Golf cart(12)
  • Very nice(6)
  • Marina Fiesta(5)
  • Timeshare presentation(5)
  • Junior suite(4)
  • Ocean views(4)
  • Friendly and helpful(3)

Additional Information about Hacienda Encantada Resort & Spa

Address: Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hacienda Encantada Resort & Spa 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hotel Style:
#11 Business Hotel in Cabo San Lucas
#12 Top resorts Hotel in Cabo San Lucas
#16 Luxury Hotel in Cabo San Lucas
#18 Family Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas

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