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Hacienda Encantada Resort & Spa

4.5 of 5 Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
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Certificate of Excellence 2014
Hacienda Encantada Resort & Spa
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Hacienda Encantada Resort & Spa
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910 reviews from our community

Traveler rating
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    80
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250
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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Pinckney, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our 4th trip as owners and the experience continues to be wonderful. The facilities are great and the staff works extremely hard to please. We would especially like to acknowledge Marta, Alberto, Jose, Carlos and Isaac in the pool area - always really friendly and helpful. If you need help when you arrive Manuel is always there with... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We moved to Hacienda Encantada from a different resort. This was a good decision! The facility was great and the staff knows old world hospitality...Alfredo, Yoshua, Oscar, and many more..I wish I would have remembered more names associated with the great service we received. Andrea was perfectly perfect and loved having her on my vollyball team! Please pass on that... More 

Was this review helpful? Yes 1
Playa Vista, CA.
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went here as a Marriott time share owner and traded one of my weeks for this place. Best choice ever! They take care of you from the moment they open your car door to the day you leave. 5 star service all the way. The restaurants on the premises are amazing the views are spectacular and the staff makes... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I can go on and on about this place, but the few things that stick out is the view, the rooms and my main man Alberto. He took great care of us all week and can't wait to see the whole Hacienda family next year. The only bad part was leaving.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a blast staying here at the resort the people behind the Hacienda Encantada unforms performed the best service I've ever had the chance to witness. A bit of a language barrier but understandable for having the first two tropical storms/hurricanes in 18 years everyone's working hard on pleasing guests. The gentleman Fernando behind the bar on the lowest... More 

Was this review helpful? Yes 2
Sacramento, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great beach front view!! Was disappointed that we did not receive daily room service :( While most of the staff was pleasant & helpful the concierge was rude, unfriendly & abrupt :( Food was OK but highly overpriced. Service in store was not helpful & impolite.

Was this review helpful? Yes 3
vancouver, BC
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family attended a wedding at this lovely resort in December 2013. We loved every minute of our stay. The staff were courteous and always greeted us with a smile. The food and drinks were excellent. The pools and facilities were appropriate for small children. Our suite was fantastic and the beds/bedding were comfy. We will return to this resort.

Was this review helpful? Yes 1
Rogers, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third time to this resort since we bought in 2012 and I love it every time! My four children, their spouses and our grandkids (13 of us total) came and had a great week! We were there January 3-10, 2015. There were some issues but they were always worked out to our satisfaction. For example we had... More 

Was this review helpful? Yes 1
Sandy, Oregon
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We spent a week at Hacienda Encantada the week from Dec 27-Jan 3 The only good thing going for this place is the view which is incredible. Also the pool boys do a great job getting you a lounge chair, towels and umbrellas, I tipped them daily. BUT the place has gone way down hill, terrible service at "reception." They... More 

Was this review helpful? Yes 4
Oakland, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this resort last minute and arrived on New Year's Eve. We had never stayed at an all-inclusive resort but of all that was left to pick from on such a busy week, this resort seemed the nicest. The ENTIRE staff went out of their way to be agreeable, pleasant, polite, helpful, cheerful and efficient. I can't say enough... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Time share(18)
  • Las Marias(15)
  • Infinity pool(13)
  • Golf cart(12)
  • Very nice(6)
  • Marina Fiesta(5)
  • Timeshare presentation(5)
  • Ocean views(4)
  • Junior suite(4)
  • Friendly and helpful(3)

Additional Information about Hacienda Encantada Resort & Spa

Address: Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hacienda Encantada Resort & Spa 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hotel Style:
#12 Business Hotel in Cabo San Lucas
#12 Top resorts Hotel in Cabo San Lucas
#15 Luxury Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#20 Family Hotel in Cabo San Lucas

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