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All 66 Cabo San Lucas hotels

Hacienda Encantada Resort & Spa

4.5 of 5 Resort   |   Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
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Hacienda Encantada Resort & Spa
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81%
Ranked #20 of 66 hotels in Cabo San Lucas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
BRYCE K Bend, Oregon
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816 people have reviewed this hotel

Traveler rating
    429
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222
401
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
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English first
Bend, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at Hacienda Encantada in May and had a wonderful time. The staff was very friendly, the views spectacular, and the rooms quite comfortable. While the resort offers an all inclusive package, we chose not to purchase it. In retrospect, it was a very good decision as the all inclusive package is pretty expensive relative to... More

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Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Returned yesterday from an 8 day stay at this resort. All rooms appear to have a water view.. Our family stayed in 3 suites; each well appointed, clean and in good repair. I, who customarily have trouble sleeping, slept like a rock. Shower was big, stocked with shower gel, shampoo, conditioner in ample sizes. Rooms kept very clean, and very... More

Was this review helpful? Yes 1
Federal Way, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Always have a great time staying at HE. They had problems with the elevator most of the week and that's why I marked them down on service. But everything else was excellent. The people at the front desk and concierge desk were very helpful.

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Aurora, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A really fantastic location in Cabo. Setting is on a cliff....The views are spectacular! The resort is so relaxing and laid back. There are golf carts that take you to and from your room building to the main building. These guys are great! very responsive. The rooms all come with kitchen or kitchenettes. And of course are available as a... More

Was this review helpful? Yes 1
Conroe, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We traveled to HE July of 2014 with our 2 boys (age 8 and 10). We were supposed to get a "family suite" which we believed was a 2 bedroom setup. But we ended up with 2 adjoining individual rooms. It turned out fine. We were on the top floor of the building and loved our setup. Lovely beds, HUGE... More

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Hercules, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this resort is excellent in every way but these 3 employees are one of the reasons we love coming back they go way and beyond to make sure your stay is memorable EXCELLENT service MARTHA , ESMERALDA,and MIRIAM great job girls

Was this review helpful? Yes 1
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

Thanks for these public congratulations. Greetings. More

Southampton, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Up until the end of our last trip I would have reviewed Hacienda Encantada highly. We purchased a time share there during our first vacation because we had such an enjoyable experience. Unfortunately, on our return trip, we were met with dishonest staff. It first started with a missing article of clothing which I reported as I figured it may... More

Was this review helpful? Yes 1
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

We are concerned about this situation. It would be very helpful if you could send us an e mail with all the details, we certainly do not receive this kind of complains, we always offer the most high standards with our staff. We are sorry about this situation and for sure we want to find out what happen. abriseno@mexicograndhotels.com More

Hartford, Connecticut
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful resort. Accommodating staff. Enjoyed everything about it. The pools, restaurants, happy-hours, views. Rafael and Alberto at the beachside pool were great - very hard-working and friendly. They could use a few more umbrellas around the pool so everyone can find some shade. Otherwise everything exceeded our expectations. Food and service were both exceptional! Can't wait to come back!!

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HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

During our training we pay special attention to the importance of a good customer relation so our staff can be aware of this providing the best service at all times. When we read these beautiful comments we see that we are on the right track. Thanks for your words. More

Carlsbad, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been here twice now with our family of 5. We have 3 young children. Our oldest is 9 yrs old. We stayed in the presidential suite on the 1st floor, both times for a week. It is very spacious and well decorated. The patio is very peaceful and wonderful views. We could see whales breech from our room.... More

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HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

We love receiving families with children, as our resort is designed for the whole family you will find a perfect space to relax and enjoy a great vacation. Greetings. More

Arizona
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from two weeks in Cabo San Lucas and one of them was spent at Hacienda Encantada. We always enjoy are time there and this year was no exception. They have made several minor changes all of which were an improvement. One is that you are no longer issued "towel cards" but you pick up as many towels... More

Was this review helpful? Yes 1
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review

We improved the towels because we care about your comments. We are glad you like the change. Come back soon. More

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Hotel Summarization (Beta)

What travelers say

  • Time share(18)
  • Las Marias(15)
  • Infinity pool(13)
  • Golf cart(12)
  • Very nice(6)
  • Timeshare presentation(5)
  • Marina Fiesta(5)
  • Ocean views(4)
  • Junior suite(4)
  • Friendly and helpful(3)

Additional Information about Hacienda Encantada Resort & Spa

Address: Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hacienda Encantada Resort & Spa 4.5*
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Also Known As:
Hacienda Encantada Resort And Spa
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Top resorts Hotel in Cabo San Lucas #15 Luxury Hotel in Cabo San Lucas #18 Romantic Hotel in Cabo San Lucas #19 Family Hotel in Cabo San Lucas #20 Business Hotel in Cabo San Lucas
Hotel Class
Official Description (provided by the hotel)
Unique and breathtakingly beautiful, this spectacular Contemporary Hacienda style Luxury All Inclusive resort located on the Tourist Corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican Hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay. ... more   less 
Number of rooms
150

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hacienda Encantada Resort & Spa and other travelers.
3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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