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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

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Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
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1,367 Reviews from our TripAdvisor Community

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Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed my vacation at the Sheraton. The rooms are nice and clean. The staff was friendly and accommodating. The food was excellent. The location is good as it's not too far from downtown however, taxi to or from downtown adds up $25/couple (that's one way) You cannot use public transportation as the hotel is too far from the road. The... More 

Helpful?
1 Thank Izzy R
San Jose, Costa Rica
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Resort is beautiful. Is a place to go and relax. The ocean is not a place to enjoy because of the rocks and intensity, but in the other hand is so relaxing to hear the waves, read, and eat well. All their restaurants have ocean view which make you always feel on vacation and enjoying the breaze and ocean... More 

Helpful?
Thank Gitana28
santa barbara california
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our third trip to Haciendia del mar. I have been able to treat my special people to the best way to share such special time together. This resort is" as good as it gets." They have 1200 employes, which means everything is perfect. We love just enjoying the resort without gaining into town. The pools and beach are... More 

Helpful?
Thank bcqueen
Mexico City, Mexico
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are constant visitors in this hotel. The property is beautiful, service is great, rooms are great. Probably one of the best sheratons there is... Elevators could use a renewal and restaurants are far too expensive for what they serve.

Helpful?
1 Thank marianomar
Orlando, Florida
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm a Starwood (SPG) Platinum level traveler, so I'm a bit biased towards their properties. Also, I hope (expect?) to be upgraded - at least to a half-way decent room - even when I'm using points and the hotel room is free. We were very lucky to be upgraded to a fabulous room this time as well. Given that, it's... More 

Helpful?
Thank Mike M
Burlingame, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Each year we look forward to returning to the Sheraton Hacienda del Mar. We have stayed there for the last ten years and each time it is always as good as the last. The hotel is immaculate and always looks like the day it opened. The staff is friendly and attentive and always willing to help. The ambiance is amazing... More 

Helpful?
Thank R W
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted that you enjoyed your most recent stay with us, and that we were able to welcome you back again this year. Our staff strives to provide all our guests with a level of service and... More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love this property and it's restaurants--have been going for over 20 years. But beware the Sheraton has recently introduced a $3/person charge for water if you eat dinner in the Tomatoes Restaurant. They will not serve you the regular tap water that is served throughout the resort, in the other restaurants, etc. They force you to pay this fee whether... More 

Helpful?
2 Thank Mimi9435
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted that we were able to welcome you back for your most recent visit, and we hope you had a pleasant stay. Thank you for your feedback regarding the water fee at Tomatoes: we will pass... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

When we first arrived they made us go to a timeshare meeting. They did not make this sound optional. We told them right away we were not interest in purchaing a timeshare. The guy that showed us around was nice, however when it came to the sales part, we told them again we were not going to buy. The first... More 

Helpful?
2 Thank mmkp24
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are sorry to hear your visit did not live up to our usual standards, and we want to make this right. Please contact our guest relations manager, Angelina Garcia, at Angelina.Garcia@sheraton.com to further discuss your stay. More 

Sacramento, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great property with a wonderful staff. Close to town and great food on site. This was our second trip to this property and we will surely return again! The staff makes you feel welcome and at home. Much of the property was upgraded after the hurricane so it's in great shape.

Helpful?
Thank bill d
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to learn you enjoyed your second visit with us, and that our staff was able to offer you the high quality service and hospitality that we strive to provide for all our guests. We are... More 

mammameenah
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came for my husband's work trip and we have completely enjoyed it. I'm under the impression the negative reviews are from the timeshare portion, we are in the hotel portion. Amenities are wonderful, views are unreal, and the weather is fantastic. The pools are stunning, the rooms are comfortable, the outlets are the same as U.S., and the food... More 

Helpful?
1 Thank mammameenah
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted to learn you and your husband enjoyed your visit, and that you were able to spend time relaxing by our pools. We are also glad you enjoyed dining in our restaurants, and it is our... More 

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