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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos

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Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
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Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos
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1,205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tempe, Arizona
Level Contributor
244 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
3 of 5 stars Reviewed today NEW

Set back from the main road right next to the Hacienda del Mar and slightly further aside the Fiesta Americana. Located in a kind of No Man's land, a 15-20 minute ride into the Marina/Downtown and the waves are so rough you can NOT swim here, not only swim really no one wading in the water....too rough. Which to me... More 

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Penang
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

As a SPG Platinum member, I used my Suite Night Awards that confirmed I had suite upgrades upon arrival only to find out at check-in that there were no suites available at check-in. Not a great way to start a vacation after looking forward to a nice, large suite for the family. After making a fuss, I was told that... More 

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Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your recent experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We apologize for any confusion or inconvenience you experienced during your stay with us. We strive to offer all our guests a level of service that exceeds all their expectations. If you would like to further discuss... More 

Denver, Colorado
5 of 5 stars Reviewed 2 days ago NEW

I was surprised reading some other reviews that were negative of the staff. In addition to being a beautiful and relaxing vacation we thought the staff was wonderful! All of the employees said hello everywhere we went and they went out of their way to make sure we were having a good time. We were celebrating an anniversary and came... More 

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Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted that you enjoyed your stay with us, and we are pleased to hear that our staff made sure to recognize your anniversary celebrations. We strive to offer all our guests a level of service and... More 

Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel! Upon arrival they greet you with a little bit of a sales pitch for activities in Cabo San Lucas but they are not pushy. Check in was very easy. We were booked through Costco, which as far as I am concerned is the best way to go. We were in building 32, up the hill, which was a... More 

Was this review helpful? Yes 1
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos! We are delighted that you enjoyed your stay and were able to enjoy our pools and restaurants. We strive to offer all our guests a level of service and hospitality that exceeds all their expectations, and we are... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We stayed at this property for 5 days. From the initial checkin to departure the service at the hotel was extrerely variable. The lady at the concierge was friendly with a smile on her face at all times. Talia the cashier at Las Sirenas on the other hand was very rude on multiple occasions. We asked her when we first... More 

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Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for choosing the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We apologize for any inconvenience you may have experienced while staying at the resort. We strive to offer all guests a level of service and hospitality that exceeds all their expectations. We are sorry if we fell short in any way during your visit. Thank... More 

Diamond Bar, California, United States
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

When we first arrived, we were very surprised at how lovely the grounds were and how close to the ocean it was. We stopped at the front desk but were told we were at the wrong front desk! How odd but....? We got back in our car and headed to the other side of the "hedge" where we were told... More 

Was this review helpful? Yes 1
Atlanta, Georgia
5 of 5 stars Reviewed 4 days ago NEW

We are lifetime platinum members at Starwood's Preferred Guest. We've stayed at hundreds of Sheraton's around the world. This Sheraton Resort & Spa is in the top 5 of all hotels within the brand. Although the hotel isn't new, it is well maintained. The rooms are nicely decorated and the bed is equivalent to the heavenly bed found at the... More 

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Santa Cruz, CA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place has it all. Several beautiful pools, including an infinity pool overlooking the ocean, great restaurants, friendly staff, beautiful grounds. We were there for a family wedding, and everyone had fun, from old to young. Take a short cab ride into town and catch a water taxi to Lands End and then shop in the markets.

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Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your recent experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted that your enjoyed your stay, and that you were able to enjoy many of the resort's restaurants and pools during your visit. Thank you for choosing the Sheraton Hacienda del Mar, we hope to... More 

Stockton, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Hacienda is wonderful, lush retreat for two to vacation - whether by the surf-side on the beach or pool-side - the setting is awesome from sunrise to sunset. Award-winning spots for dinner or room-in cooking.

Was this review helpful? Yes
Sheraton H, Public Relations Manager at Sheraton Hacienda del Mar Golf & Spa Resort Los Cabos, responded to this review

Thank you for taking the time to share your recent experience at the Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos. We are delighted that you enjoyed your stay at the resort. Thank you for choosing the Sheraton Hacienda del Mar, we hope to see you again soon. More 

San Diego, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at this resort several times with my partner's family - who own a time-share arrangement. The resort offers spacious three bedroom suites with kitchen and living room - perfect for this type of family get-away. There are numerous restaurants on-site, as well as several pools - including one designated for young kids. The hotel is located on... More 

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