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Pueblo Bonito Pacifica Resort & Spa

Certificate of Excellence
Hotel website
Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico
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45-50% Off All-Inclusive
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Pueblo Bonito Pacifica Resort & Spa
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Pueblo Bonito Pacifica Resort & Spa
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2,397 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (710)
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Littleton, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

First and foremost - the service at Pueblo Bonito Pacifica was first class every step of the way. From the pool side servers to the beach bed porters to the servers in the restaurants - everyone on the staff was focused on taking care of the guests. We were so well taken care of that we started to think that... More 

Was this review helpful? Yes 3
Napa, California
1 review
4 of 5 stars Reviewed yesterday NEW

The resort and restaurants service including pool service were excellent! In Siempre restaurant, Gonzalo and Victor, Sandra and Alex in the pool service, they made all good, they were on top of it!!!! The sales pitch was horrible, and the hard sale at the end, due to us not being interested was totally horrible!!!! The guy doing the hard sale... More 

Was this review helpful? Yes 2
5 of 5 stars Reviewed 2 days ago NEW

We had such a wonderful time at Pueblo Bonito celebrating our 1 year anniversary. We traveled with another couple and we really enjoyed our stay and the all-inclusive package. The resort is beautiful and well kept. The rooms are clean and our maid Esperanza was very attentive and made sure we had turn down service every night along with keeping... More 

Was this review helpful? Yes 5
PuebloBonitoResorts, General Manager at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Vanessa d, On behalf of the staff at Pueblo Bonito Pacifica I would like to congratulate you and your spouse on your first wedding anniversary, and we thank you for choosing our resort to celebrate such important date. We are so happy to know you had a wonderful relaxing time together. We hope you will continue to make a... More 

Alpharetta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'd planned a beautiful 5-day, 6-night vacation to Pacifica after having a beautiful experience at Pueblo Bonito Sunset Beach resort three years ago. I loved Sunset Beach, but I wanted to try Pacifica because of the spa and because it is adults-only. When we arrived, I was stunned at how beautiful this resort is; you know you're arriving someplace special... More 

Was this review helpful? Yes 8
PuebloBonitoResorts, General Manager at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Valued Guest, First and foremost, we are glad to know you safely made it home.Your kind words about your recent stay at Pueblo Bonito Pacifica are greatly appreciated. We love hearing that our valued staff is providing genuine attention to our guests throughout their stay, and we're happy to hear they cared for you when you most needed it... More 

Cabo San Lucas, Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment you arrive to the resort you can feel the relaxed atmosphere. Everything is about making you feel luxurious. The whole staff is very attentive. The massage I had was great and the spa facilities are just amazing. It was a magnificent date I had with my husband.

Was this review helpful? Yes 3
PuebloBonitoResorts, General Manager at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Valued Guest, Thank you for posting your review. It is wonderful to hear how from the moment you arrived at Pueblo Bonito Pacifica, our resort exceeded your expectations. It would also be my pleasure to pass along your comments about the outstanding service you received at our Spa. Thank you again for your comments, and we cannot wait to... More 

San Francisco
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A group of 10 friends (combo couples and singles) recently went to Pueblo Bonito Pacifica. I loved this place and would definitely go again, and would for sure recommend it to singles or couples who want to relax, eat great food and enjoy a beautiful space. Importantly, we did the all-inclusive which added to the overall experience. They call the... More 

Was this review helpful? Yes 8
PuebloBonitoResorts, General Manager at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Sara Jill, Thank you for posting your review. We are more that glad to hear that you enjoyed your stay at Pueblo Bonito Pacifica and that you were impressed by the views and the food as well as the overall environment and facilities of our Hotel. We are displeased however, to learn of your unsatisfactory experience with customer service.... More 

Reno, Nevada
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to Pacifica Resorts. We broke our own rule of never going to the same place twice, but felt no where else in Cabo could offer the special touch that Pacifica offered. Our 4th floor room was outstanding. There is a safe in the room and the housekeeping staff is awesome. Daniel was our Pool waiter... More 

Was this review helpful? Yes 3
PuebloBonitoResorts, General Manager at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Valued Guest, I am so pleased to learn that your second trip back to Pueblo Bonito Pacifica was as enjoyable as the first one. We know there´s a plethora of choices when it comes to vacationing in Los Cabos, that´s why your comments are even more meaningful. I cannot thank you enough for your kind comments and high praise.... More 

Mexico, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best sushi ever!!! I recommend the Siempre roll, our waitress recommended it. The resort is beautiful at night specially the small pool area. Because the resort is Located on a private area the nights are very quiet and peaceful, during the day we enjoyed the pools, the weather was amazing.

Was this review helpful? Yes 5
PuebloBonitoResorts, Director General at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your continued patronage and recommendation. We are happy to hear the service and accommodations exceeded your expectations. We look forward to your next visit! Best regards, Mizraim Corpus General Manager Pueblo Bonito Pacifica. More 

Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was the perfect place for our Ten Year Anniversary, extremely well kept hotel, definitely felt like a five star hotel, the staff was very helpful and respectful, the views are beautiful, the rooms are clean (important), the best part of our stay was our time in the spa "Armonia". We will come back soon; it’s already in our... More 

Was this review helpful? Yes 6
PuebloBonitoResorts, Director General at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Guillermo, What a pleasure to hear from a valued guest! Thank you so much for allowing us to host you. On behalf of the staff at Pueblo Bonito Pacifica I would like to congratulate you and your spouse on your 10th year anniversary and we thank you for choosing our resort to celebrate such important date. We wish you... More 

Redondo Beach, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Let's start with the bad: No one is at the hotel yet they claim it's almost full and it feels like I'm in the set of the Night of the Living Dead. Not many restaurants to choose from. Rooms are extremely small and even though they were ready to upgrade me, at the last minute they tried to up charge... More 

Was this review helpful? Yes
PuebloBonitoResorts, Director General at Pueblo Bonito Pacifica Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your recent experience with us. We indeed apologize if we have come short of meeting your expectations. We pride ourselves on providing a relaxing experience to all our guests and we strive on making our guests feel as if they are in a tranquil oasis of calm and we are very successful... More 

Hotel Review Summarization

What travelers say

  • Room service(29)
  • Free shuttle(14)
  • Time share(14)
  • Beach bed(13)
  • Very nice(11)
  • Main restaurant(10)
  • Very good(8)
  • Timeshare presentation(5)
  • Pool area(5)
  • Friendly and helpful(4)
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