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Hotel Riu Palace Cabo San Lucas

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Av. Camino Viejo a San Jose | Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410, Mexico
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Hotel Riu Palace Cabo San Lucas
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4,819 Reviews from our TripAdvisor Community

Traveler rating
    2,080
    1,566
    551
    357
    265
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782
2,164
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Cabo San Lucas
See the most recent reviews
Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 29, 2006

My wife was so upset when we entered our room, because it literally smelled like human feces. We have never experienced this at any hotel. Our complaints fell on deaf ears. Additionally, the food all tastes the same and you have to make reservations to go to certain restaurants which is very difficult to do because when you go to... More 

Was this review helpful? Yes 3
Toronto
1 review
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 28, 2006

First I'd like to say that anyone complaining or giving the hotel a poor rating because of bugs, or because they have never visited another country is absolutely ridiculous. If you don't want to experience something different than US culture, climate or "wildlife", don't leave the country. This is my 7th time to Mexico and it is my favourite resort... More 

Was this review helpful? Yes 16
Ottawa
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 27, 2006

I am an all inclusive virgin and was very hesitant to go down south on one of these packages at all. I do not usually travel this way and the reviews were mixed; I was very anxious. My travelling companion had been serving in Afghanistan for six months and wanted to go so I was prepared to go anywhere he... More 

Was this review helpful? Yes 12
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed September 27, 2006

Hello everyone considering staying at the Riu Palace Cabo San Lucas, I must start out by writing that I knew better than to believe most of the negative reviews. It did not seem possible they were writing about the same hotel. However, there are also negative reviews on some more infamous hotels around the world that one would think not... More 

Was this review helpful? Yes 26
Overland Park, KS
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2006

My boyfriend and I traveled to the Riu Palace last year. We loved absolutely everything about it. The food, the service, the atmosphere were all perfect. I don't know what the people that have given bad reviews were expecting but I don't see how anyone could be let down at this hotel. I have traveled a LOT and this will... More 

Was this review helpful? Yes 7
Cleveland, Ohio
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 21, 2006

Let me start by saying I was determined not to listen to the bad reviews and have a good time, so I feel this is a very unbiased, fair review. We just spent 8 days on our honeymoon at the RIU Palace Cabo San Lucas. (Sept. 11-18) I am not sure I would recommend this hotel. It was beautiful and... More 

Was this review helpful? Yes 5
Chicago, IL
2 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 12, 2006

I was a little apprehensive about booking at Riu after reading some of the reviews on here, but decided to try it anyway, because I stayed at Dreams in April and loved it and was worried about negative reviews there also. Arrived Friday, September 8th, a week after the hurricane had hit the Cabo area. Only damage I could detect... More 

Was this review helpful? Yes 18
Downey, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed September 12, 2006

Please don’t believe the negative reviews about this hotel. The RIU Palace is absolutely gorgeous and the service & food is pretty much top notch. My husband and I stayed at this resort from 12/2- 12/6 of 2005…Which was way too short of a vacation but just relaxing enough! This is our second time to a RIU resort. We stayed... More 

Was this review helpful? Yes 43
St. Louis, Missouri
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 11, 2006

We stayed at RIU Palace Aug. 29 - Sept. 5 and got married there on Sept. 3. We were supposed to have 25 guests, but due to Hurricane John only 8 were able to make it. I can't say enough wonderful things about the staff at this hotel. I am not sure why other people that stayed at this resort... More 

Was this review helpful? Yes 12
Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2006

Absolutely a beautiful hotel! My husband and I stayed at the Riu Palace to celebrate our 15 yr. wedding anniversary and had an amazing time! The service was impeccable and the staff were all so very accomodating. The food was just average at the buffets, but the dinner at night at the restaurants were GREAT. Be sure to make your... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very good(34)
  • Ocean views(33)
  • Water taxi(30)
  • Specialty restaurant(25)
  • Great time(24)
  • Steak house(19)
  • Room service(18)
  • Lover beach(16)
  • Cab ride(13)
  • Activities pool(12)
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