We enjoyed our six day stay at the Riu Palace. We arrived and check in was effortless and easy. Our room wasn't ready until 3pm but we went down to lunch and then over to the pool for a bit, walked around the grounds, etc. Everything is very clean - there are staff people constantly cleaning everywhere. Our room was... more

Riu Is Great! Imaculate! They treat the guests with such respect! Not a complaint that i heard of! Here are my tips.....#1 bring a Tervis tumbler cup or other insulated cup! Everyone was jelous! It stays cold and their cups are small! Take a water taxi to Lovers beach and use your dry cleaning bag from the drawer to take... more

A group of thirty of us went for a wedding at the Palace. Four of our group had money stolen form room and from their safe which was locked with lock supplied. Management did not seem suprised and offered no help to recover our total of $1500.00 dollars with comments like perhaps you drank too much. One theft was from... more

Don't get me wrong this hotel was super nice with great food except for the fact that 3 couples that were with us had their safes broken into by hotel staff. When they went to the front desk to complain the hotel would make excuses as to why the would not pay the money back for eg. "you were to... more

very elegant, a huge variety of restaurants to choose from and the best thing was that it was an all inclusive! has the best beach of cabo more

Wouldn't even attempt to TRY another hotel. Staff was amazing. It was the most PERFECT all-inclusive resort. more

I was overcharged $350.00. I have a printed confirmation, the charges were in Spanish and I didn't know until I got home. Have written letter after letter. Even Certified Mail to owner in Spain. All I ever get is sorry for your inconveinence. How about "here is your money back". I challenge you to try and reach their customer service... more

Before traveling to the Riu Palace in Cabo, I did a lot of research on the area and on the RIU Palace. Anytime you do research, you have to read between the lines and decide for yourselves which information may be pertinent for you. In this review I will attempt to break down what our experience was on this trip.... more

The Reservation: Our trip was for Oct 21-25th but, due to Hurricane Rick (well, it started out as a hurricane), we delayed our trip a day. Due to whatever reason, the hotel ended up charging our card $700 for this change ($50 due to a reservation change fee and the other $650 was presumably the last minute cancellation fee). This... more