I initially had trouble booking the stay because the manager of reservations didn't know how the deal I wanted worked, and initially tried to charge me twice as much. The second person I dealt with on the telephone was very difficult to understand because he didn't speak clearly, and seemed to have no telephone communication skills, like using simple manners... more

I went to Cabo San Lucas with 10 other people in March 2008. I was not the person who selected or booked the hotel, someone else took take of that. Once i got the information I had come on here to check the reviews about this hotel. After reading what was posted I was pretty nervous to say the least.... more

Due to a labor strike, our five diamond resort in San Jose canceled our reservation 14 hours before departure. Yikes! We found Los Patios Hotel within two hours and were ready for adventure. We were anxious but were delightfully surprised with the hotel from the moment we entered the lobby. Staff was friendly and courteous, food delicious (outstanding authentic Mexican... more

I had no water, complained, and the manager called the maintainance dude who called me a lier. No refund, no nothing, terrible service, you NEVER call a guest a lier. more

The pool is nice and the patio is a good place to eat. But this hotel is on the main highway and you will hear the traffic all the time. You will need to take a cab to go anywhere. The beach is about 2 miles away. There is NOWHERE else to eat but the hotel. The menu needs to... more

The hotel is cute, staff is very friendly, pool is rather nice but the Jacuzzi was not working. Now the bed, this is the hardest bed I have ever slept on. I have been a flight attendant for over 11 years and I have been to hundreds of hotels and this mattress was definately something to write about. I felt... more

We were here for a family vacation in Jan/Feb,2007.It was the worst experience of our lives.We have three children and this is not the place to go.I read all of the reviews,and thought oh it can't be that bad.....boy was I wrong.First they lost our reservations,second we were to have two rooms side by side(with 5 of us)they were not... more

This Hotel was a pleasure to book. The hotel staff were some of the most courteous. The food was interestingly good.. Their Hamburger was terrific! The grilled cheese was very interesting, and their sauces were Outstanding. The presentation was decidedly thought out. The beds are... yes. they are HARD. What are they thinking! Visitors keep telling them the same thing!... more

We should have known this was one of those too good to be true deals. First, they lost our reservations. Thank goodness I printed out several copies of the confirmation. We were told that the manager would get back to us within the hour. Did they? NOPE! We did not find out until the morning we checked out that they... more