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Esperanza - An Auberge Resort

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Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico
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Esperanza - An Auberge Resort
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Esperanza - An Auberge Resort
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612 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Halifax, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Esperanza was part of a very special trip for us but turned out to be the most wonderful part of the holiday, what an experience! Everything about the resort is truly amazing. We were upgraded to one of the Residences due to the Casitas not being ready following the damage from the hurricane. Roberto our personal Concierge was was so... More 

Was this review helpful? Yes 1
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear CAH390, Thank you for such kind comments from your special holiday to Esperanza! I am thrilled that Robert and our Team went above and beyond to ensure a wonderful time for both of you. We look forward to having you back at Esperanza to try out our upgraded rooms and amenities! Warmest Regards, Marc Rodriguez General Manager More 

Rancho Santa Fe, California
Top Contributor
169 reviews 169 reviews
52 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 1 week ago

As most of the 5 star resorts in Mexico the service was impecable !!! Every detail was in place and our three bedroom condo was very large and very well decorated. Several pools, a gym and a small beach club. I would have given this place 5 stars BUT the beach was 7 min walk and my condo didn't have... More 

Was this review helpful? Yes 4
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear AlbertoMay, Thank you for taking a moment to share your comments on Trip Advisor. I’m very pleased that you enjoyed your 3-bedroom villa within the Auberge private residences. As you are aware, our resort is still under renovation as we prepare for our grand opening on June 1st. We do have beachfront suites and ocean front villas very close... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have travelled the world and this property is one of the best. The staff is amazing from the moment that you arrive. The rooms are amazing and the food is unbelievable at all of the restaurants. Would repeat many times over.

Was this review helpful? Yes 2
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Nick P, Thank you for your review! We are very happy that you had an amazing visit and would love to return again and again. As of June 1st, we will be opening the resort with upgraded rooms and amenities so please do let me know when you would like to come try them out soon! Warmest Regards, Marc... More 

Bloomfield Hills, Michigan
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel grounds and service were very nice, the suites are spacious while being greeted with different teguilas and salts to taste upon room arrival. Coming from the east coast and a woman that loves the beach and sun, I was bored. You really do not want to go into the Pacific ocean around these parts, so your stuck only pool... More 

Was this review helpful? Yes 5
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Marcie G, Thank you for your candid feedback from your visit to the Los Cabos area. Cabo is in general a tranquil place as well as Esperanza having a more relaxed atmosphere. Although, Cabo San Lucas does have more nightlife and offers some extreme activities such as off road tours, zip lines across canyons, rappelling, whale sharks adventure to... More 

Boca Raton, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of my favorite places to stay. You never need to leave the grounds. There are many pools to choose from. The adult pool is so beautiful. The spa staff will come around and ask you if you want a foot rub or a neck rub and occasionally will show up with a small treat. The service at... More 

Was this review helpful? Yes 3
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear CondyDodson, Thank you for your lovely review! It is wonderful to hear that Esperanza is one of your favorite places to stay and that our team here pampered you and ensured a wonderful visit. We look forward to having you and your friends back with us soon! Warmest Regards, Marc Rodriguez General Manager More 

Jamison, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from Esperanza Punta Ballena Villas. We went with family who are members of Exclusive resorts- so not sure how much of a difference that makes in the experience. The Hotel is still being renovated- but much of it is open and very beautiful. The Villa was amazing- with two housekeepers every day who made us breakfast and... More 

Was this review helpful? Yes
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Sophsmommy, Thank you for your comments on Trip Advisor. I’m delighted that you and your family had a wonderful time at the Punta Ballena villas. I agree that the atmosphere and location are what make our property so special and am glad that you felt this during your visit. We would love to have you back at Esperanza, perhaps... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I made reservations for a condo at the hotel many many months ago for spring break. We travel a lot, though we aren't terribly adventurous yet with three kids under 8. I had read all the great reviews and decided to try Cabo for the first time. Three weeks before we were set to leave I got an email that... More 

Was this review helpful? Yes 4
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Karen B, Thank you so much for your message on Trip Advisor regarding your concerns. I understand your frustration and apologize for any confusion or lack of communication caused on our behalf following Hurricane Odile and the past few months. I do realize this was a very important trip for your family. The insurance negotiation and construction process has... More 

North Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 16, 2015

We just returned from a spring break trip with our family to the Auberge Private Residences at Esperanza. These are the private 3 and 4 bedroom villas next door to the Esperanza resort. The resort itself was still closed for remodeling due to hurricane Odile so we were unable to take advantage of any of the Esperanza resort amenities. This... More 

Was this review helpful? Yes 1
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear TravelGal_NT, Thank you so much for your wonderful review on Trip Advisor! We were delighted to hear that you had a great stay with your family over Spring Break and felt at home within our Auberge Private Residential area. We appreciate your detailed feedback regarding our restaurant, grounds and villa in general. This is great information for other guests... More 

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

Esperanza is incredible!!! The resort, while under renovation, is still one of the most beautiful places I have ever visited. From the grounds, pools, beaches, views, and accommodations to the unbelievable service, I felt like a princess all week. We watched numerous whale shenanigans from the deck of our gorgeous private residence. We enjoyed spa visits, golf, trips to town... More 

Was this review helpful? Yes 2
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Marianne E, We are thrilled that you felt like royalty throughout your stay at Esperanza, an Auberge Resort! Thank you for taking time to share such wonderful comments from your recent February visit to our Auberge Private Residences. We are looking forward to a fabulous reopening of our Hotel with upgraded suites and restaurants as well as Spa &... More 

Sammamish, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed February 27, 2015

We were scheduled to stay April 5-9 2015. Just received a call from Esperanza...they are canceling the reservation we made 6 months ago. I was told they weren't ready to open and that they are fighting with their insurance company. I am very disappointed...I thought they should have warned us sooner. We had no idea and no ability to change... More 

Was this review helpful? Yes 4
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Nicole B, Thank you for sharing your comments and concerns via Trip Advisor. I understand your frustration and am truly sorry for any confusion caused on our behalf regarding your upcoming stay at Esperanza. The insurance negotiation and construction process has unfortunately taken much longer than was expected. Rest assured that our Esperanza on-site team and Auberge home office... More 

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