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Pueblo Bonito Sunset Beach

Certificate of Excellence
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Predio Paraiso Escondido, Cabo San Lucas 23410, Mexico
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45-50% Off All-Inclusive
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Pueblo Bonito Sunset Beach
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Pueblo Bonito Sunset Beach
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3,561 reviews from our community

Traveler rating
    1,974
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    214
    154
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1,091
1,349
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,119)
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There are newer reviews for Pueblo Bonito Sunset Beach
See the most recent reviews
Alameda, California, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 20, 2012

WOW... This is the best Resort ever. The view was dreamy. We had a Large one bedroom with a Large patio and a Jacuzzi. The maid service, the dudes that drove the carts and the staff at the restaurants on point. I have been to quite a few resorts but I would go back to the Sunset 2 or 3... More 

Was this review helpful? Yes 5
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear Guest: Thank you for using you time to write about you experience al Pueblo Bonito Suset Beach. It is very helpfull for us to know that out job meets your expectations and invites you to return. I will share your nice review with our employees to encourage them to keep giving the best of their service. Thank you, More 

Los Angeles
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 20, 2012

We have been timeshare owners for over 30 years and this is by far the best place we have EVER stayed at. The sheer beauty of the grounds and the views from virtually anywhere within the property are beyond words! As you stroll through the grounds you can see the attention to detail not only in the maintenance, but in... More 

Was this review helpful? Yes 6
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear Guest; This is just a short note of gratitude for you having taken the time to submit your beautifully-written review of Pueblo Bonito Sunset Beach to TripAdvisor. We sincerely appreciate your positive comments, and your sharing them with the TripAdvisor community. Thank you, More 

San Diego
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 18, 2012

The hotel was great and most of the time the service was good. The room we stayed in was great and even had a hot tub on the deck. The maid service was spectacular. Every day our room was cleaned and we had some sort of animal made out of our towels. The hot water didn't work great early in... More 

Was this review helpful? Yes 2
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear guests: We are grateful that you have chosen t Pueblo Bonito Sunset Beach for vacation. Thanks also for your comments on Trip Advisor, which will be transmitted to our employees. Your comments are very important for us and were considered to make the changes that will improve our quality in service. We would love to be your best option... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2012

We had the greatest time at this resort. Once we got there, Adrian received us at the Front Desk and gave us a Free Upgrade to an Executive Suite because no Junior Suites were available at the time.. I was the happiest woman on Earth ;-) The room was awesome, with spacious closets, comfy beds and a great view of... More 

Was this review helpful? Yes 5
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear Guests: It is a pleasure for us to know that we did a good job to make your holiday in our hotel have been incredible. Your time and opinions are valuable for us and fed our enthusiasm for providing quality services. Adrian and Eric will be recognized for their service and helping to make your holidays were amazing. Thanks... More 

San Diego, California
Top Contributor
50 reviews 50 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 18, 2012

I go here about once every 2-3 years and find myself looking forward to the same wonderful service that I have only ever received at a place like Pueblo Bonito Sunset. Yeah, the timeshare sellers are annoying, but once you make yourself clear that you won't buy one they will leave you alone. The rooms are all very spacious and... More 

Was this review helpful? Yes 2
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear Guest: Thank you for taking the time to write about your last vacations at Pueblo Bonito Sunset Beach. We would like to inform you that we are making changes to our operation to increase the variety of our food and beverage and we also decided to hire another pest control company which its goal is keep the ants and... More 

Upland, California
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 17, 2012

We had a great experience @ Pueblo Bonito Sunset Beach. The weather was great, 85 day, 75 night. (Oct. 8-15) The resturants were great food and a good selection. The pools were beautiful and plentyful. The thing that stands out to me about P B Sunset was the people who work there, Everyone was happy, maybe because of where they... More 

Was this review helpful? Yes 3
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear Guests; We are very grateful for your review on Trip Advisor written about Pueblo Bonito Sunset. It is very important for us to know that our employees provide the best service and our facilities are attractive to you. Thanks to your feedback we continue working to make our guests' experiences memorables. Employees like Luis giving the best service to... More 

Smithtown, New York, United States
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2012

The hotel itself is beautiful and available without buying time shares or vacation rental or whatever they want to call it today. No licence to operate as a hotel so they call it something else. Mexican people are great hosts but the Americans who feed off the tourists are absolutely horrible driven by endless greed. They will lie steal and... More 

Was this review helpful? Yes 6
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear guests: Thank you very much for your feedback about your stay in our development. They are very useful to us because they help us to improve and maintain the high quality of services we offer to our guests. The recognition of our employees is a constant to ensure that our guests are always satisfied. Thanks, More 

Norwalk, California, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

Excellent resort, very clean with great service, nice gardens and pools to relax, friendly staff always ready to help with smile, great service , nice private beaches to go for a walk or just seat and enjoy the awesome views.

Was this review helpful? Yes 2
239DanielM, . at Pueblo Bonito Sunset Beach, responded to this review

Dear guests: Thanks for taking the time to share your feedback about our hotel. Your comments tell us that we are doing well and undertake to maintain the high level of service that characterizes us. We hope to have you back again to experience the beautiful town experience. Thanks, More 

Woodbury, Minnesota
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 12, 2012

Amazing place to stay! We stayed in a 2 bedroom/2 bathroom Presidential Suite with another couple and we absolutely had the best vacation we have had in a long time. Everything from the staff, food, drinks, was top notch! I would call this a total 5 star resort! We stayed in building 21 on the 3rd floor and the patio,... More 

Was this review helpful? Yes 4
Daniel M, Manager at Pueblo Bonito Sunset Beach, responded to this review

Dear Guest: Thank you for taking the time to write about your experience at Pueblo Bonito Sunset Beach. Due to all of our guest suggestions and comments we are pleased to inform you that we took important decisions to increase and improve our food and beverage offert. Our special recognition program to all our staff members providing outstanding services to... More 

Phoenix, Arizona
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 11, 2012

My husband and I just purchased a fractional time share at the Montecristo which is attached to the Pueblo Bonito Sunset Beach resort. We spend the last 2 weeks of September and purchased the meal plan. After 10 days we left early due to a mutlitude of reasons but mostly due to my stomach illness that turned out to be... More 

Was this review helpful? Yes 9
Daniel M, Gerente at Pueblo Bonito Sunset Beach, responded to this review

Dear Gest: We deeply regret this bad experience associated with food consumed and hope all is well with you. I commented that fortunately we have no records of sick guests associated with food in our development. The recent rains that are uncommon in our ecosystem, has facilitated the presence of flies and other pests not only in our development but... More 

Hotel Review Summarization

What travelers say

  • Golf cart(67)
  • Sky pool(48)
  • Time share(30)
  • Sister resort(21)
  • Room service(17)
  • Free shuttle(13)
  • Very good(13)
  • Hot tub(8)
  • Happy Hour(7)
  • Top notch(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (461)
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Bathroom (21)
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Beach (5)
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Children's Pool (2)
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Junior Suite 2614 (33)
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Junior Suite 2615 (29)
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Pool (32)
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Super Executive Double Queen Suite with Jacuzzi (34)
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Super Executive King Suite with Jacuzzi (27)
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The Hotel (27)

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