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Montecristo Estates Pueblo Bonito

Certificate of Excellence
Predio Paraiso Escondido, Cabo San Lucas 23410, Mexico
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Montecristo Estates Pueblo Bonito
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Montecristo Estates Pueblo Bonito
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (128)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (99)
All months
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Relaxing. Beautiful. Amazing views. Personal Concierge, Joel, who treated us like queens. Couldn't imagine staying anywhere else in Cabo. LOTS of restaurant choices on property, we bought the all inclusive package and were very happy we did. Service was amazing!

Was this review helpful? Yes 2
Alexandria, Virginia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have been staying at Pueblo Bonito Sunset Beach for several years now. Imagine our surprise when JULIETTE offered a complimentary upgrade to Montecristo Estates! The house was fabulous, spacious with outstanding views from every room in the two-story house. I could and hear and see the ocean from my bed. The infinity pool is to die for!! Only wish more... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 6 days ago NEW

The maid stole $20 out of my bedroom, our ceiling had holes in it, there was a huge dent in the fridge, the wifi box was hanging out of the wall, there were speakers in the living room but no stereo, the fountain didn't work, the bathtub was backed up and there were parts falling out of the wall, two... More 

Was this review helpful? Yes
Daniel Eduardo M, General Manager at Montecristo Estates Pueblo Bonito, responded to this review

Dear Brent M, We thank you for posting your comments about your recent stay at Montecristo. We apologize for not meeting your expectations and for having you experience this type of service. We are concern with the issues you encountered during your stay and will follow up Immediately with your report. We will be contacting you shortly to receive further... More 

Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been coming to Montecristo for the past 6 years. We love it here. The staff are wonderful. Malena at the spa at Pueblo Bonito Sunset Beach is the best! We definitely recommend this place!! We will continue to come back to this place!! -Jennifer from CA

Was this review helpful? Yes 3
Daniel Eduardo M, General Manager at Montecristo Estates Pueblo Bonito, responded to this review

Dear Jen G, Thank you for taking the time out of your busy schedule to post your review of Montecristo. We also thank you for being loyal clients for many years. Your satisfaction is what keeps us motivated and what we strive for. We are delighted to know that our staff met your expectations. We will acknowledge these individuals for... More 

Spring, Texas
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently rented a villa in Phase 1 of Montecristo. Our experience from day one was outstanding in all respects from check in to check out. The property is well maintained and the attention to detail was excellent. In particular we would like to thank Maria, our maid, for her excellent service and the joy she brought to her job.... More 

Was this review helpful? Yes 4
Daniel Eduardo M, Manager at Montecristo Estates Pueblo Bonito, responded to this review

Dear Richard F, Thank you for taking the time to review our resort. We appreciate the positive feedback about our property and our team. We understand the importance of having a great team at our resort and make a conscience effort in keep our employees in a great working environment. Our employees will be acknowledged for the great service they... More 

Livermore, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had fantastic service at the main Pueblo Bonito check in from Marcella. I already wrote how great she was in a previous review. She was able to upgrade our family, which seemed awesome at the time. I know that she never knew what was to come out of our stay and we did not want to bother her once... More 

Was this review helpful? Yes
PuebloBonitoResorts, Gerente at Montecristo Estates Pueblo Bonito, responded to this review

Dear muffin2417, Thank you for taking the time to post your review. We truly apologize for having you go through that experience. We at Montecristo pride ourselves in providing exceptional service to all our owners and guests. Unfortunately, we did not achieve our goal nor meet your expectations. The maintenance issues experienced in your stay are unacceptable and will be... More 

Sammamish, WA
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Pueblo Bonito Sunset Beach and have always wanted to stay in a Montecristo Estates Villa. We stayed in Phase II and absolutely loved it! We felt so spoiled with our own personal concierge Edgardo Sanchez. The villa is very spacious a made us feel at home. We'll be back soon!

Was this review helpful? Yes 4
Daniel Eduardo M, Manager at Montecristo Estates Pueblo Bonito, responded to this review

Dear Kristin302, Thank you for your recent review of Montecristo. We appreciate you choosing us as your destination to spend your vacations. We are delighted to read that we did not disappoint you and that you personal concierge help make your stay a memorable one. We will definitely acknowledge his for his hard work and dedication. Respectfully, Daniel Medina General... More 

Quartz Hill, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We own at Pueblo Bonito Sunset Beach and during our recent visit we booked a total of seven rooms for family and friends. Upon checkin we were offered and accepted an upgrade to two Phase I Montecristo Villas. What a pleasant surprise. The Views are spectacular; the Vilas are very spacious and furnished nicely although some furniture pieces and rugs... More 

Was this review helpful? Yes 3
PuebloBonitoResorts, Gerente at Montecristo Estates Pueblo Bonito, responded to this review

Dear Tia M, Thank you for taking the time to review our resort. As part of the Pueblo Bonito family and coming from our sister hotel Sunset, it was a pleasure having you as our guest. We are delighted to read that your upgrade to our property was to your satisfaction and that we were able to create a memorable... More 

Palouse, WA, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have been spending 1/2 month at Montecristo, phase 2, for several years now, and each year seems to be better than those previous........wonderful units, very private, great view of the ocean, very relaxing...............service is outstanding; daily maid service, a very attentive concierge, quick service if anything fails to work properly.............we recommend these villas as an outstanding... More 

Was this review helpful? Yes 2
Daniel Eduardo M, Manager at Montecristo Estates Pueblo Bonito, responded to this review

Dear Doug W, Thank you for taking the time to review Montecristo and for being loyal clients. We appreciate your kind words and welcome feedback from our owners and guests. We are happy to read that you continue to visit Montecristo and that each visit is a relaxing and pleasant vacation. We hope to have you back with us soon... More 

Shreveport, LA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely love Montecristo & always leave looking forward to our next visit. The property & the views are just beautiful. It's a great place to do as much or as little as you want. The staff are all so friendly & helpful. I can't say enough about our concierge, Raul G. He came by our villa each day to... More 

Was this review helpful? Yes 5
PuebloBonitoResorts, Gerente at Montecristo Estates Pueblo Bonito, responded to this review

Dear Shreveport-LA, Thank you for posting your experience at Montecristo. Your comments and observations are always welcomed. We appreciate your positive comments about our property and the excellent service provided to you while you were with us. Reviews of our new golf course have been positive and we are happy to read that you were able to enjoy the amazing... More 

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Infinity Pool and Jacuzzi (15)
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Novaispania Villa with Private Pool (59)
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Phase Two Villa (162)
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The Hotel (59)

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