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All 1 Whitburn hotels

BEST WESTERN Hilcroft Hotel

East Main Street, Whitburn EH47 0JU, Scotland
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77%
Ranked #1 of 1 hotels in Whitburn
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
MrsLennon85
  • Overview
  • Reviews (124)
  • Photos (29)
  • Amenities
  • Q&A
  • Room tips (16)
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124 people have reviewed this hotel

Traveler rating
    55
    42
    14
    10
    3
See reviews for
32
22
2
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After some consideration, we chose the Hilcroft as our wedding venue and we're so glad we did! After our initial meeting with the events team, we felt at ease and that we could put our trust in them to deliver an amazing day for us. In the run up to the wedding there was literally nothing that was too much... More

Was this review helpful? Yes
High Wycombe, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We are currently staying for four nights and wish we could stay longer. The food is outstanding. From the reception staff to the restaurant and housekeeping they all have a big smile and can't help enough. Lovely deep bath and a huge comfortable bed. Overall its perfect We will definitely return. Thanks to all the staff.and carry on cos your... More

Was this review helpful? Yes
Scotland
1 review
4 of 5 stars Reviewed 1 week ago

Wow what a hotel, the staff were superb, very friendly to say the least. The bar staff Andrew and Lindsay were very friendly, and very helpful with directions etc... Great good, great prices, and plenty of car parking space which is always a bonus. Very clean and friendly hotel, which I will share with all my colleagues. Thanks

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel and staff are amazing had our wedding here and the service was outstanding from the minute we booked our wedding till the day after it at check out everyone commented on the excellent day they had thank you hilctoft we will defo be back

Was this review helpful? Yes 1
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Hi, thank you for your kind comments. I am pleased you had a great day. Regards Colin Hilditch More

Essex, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel when visiting relatives we booked a double room but was given a single with a double bed up against the wall no space to move. Staff not friendly at all hardly noticed us bar left unmanned and went down to breakfast waited ages to seated no one around then no serving spoons for fruit which was... More

Was this review helpful? Yes 3
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Hi Doreen, thanks for your review. I have to admit, I am astonished at your comment of "Rubbish Hotel" !!! There clearly were faults at breakfast which I have now resolved and perhaps when you went to the bar the server may have been at the cellar or collecting food from the kitchen for other guests??? Its difficult to respond... More

Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2014

I have stayed in many 3* hotels due to work commitments, I found the Hilcroft Hotel average. The food was good, some items were a little over priced but other meals I chose did not seem like they charged enough. Nice decor I feel the female manager in the restaurant with the glasses did not seem to appreciate how busy... More

Was this review helpful? Yes 2
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Thank you for your kind compliments towards my team. Trip advisor is discussed at our weekly meetings and your comments will be discussed. Kind regards Colin Hilditch More

Perth, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

Stayed here for a wedding last week and have to say I could not fault this hotel in any way. Function room was beautifully decorated, food was very good and the staff were friendly and professional (special thanks to the reception guys on the night shift). If you are looking for a wedding venue in this area then this hotel... More

Was this review helpful? Yes
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Many thanks for your kind review and I am glad you had a great day! Regards More

Scotland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 21, 2014

My self and my husband went out for a meal tonight we were really looking forward to it we chose the Hillcroft, the food was not great and we were very disappointed. Would not go back, basic food for the price.

Was this review helpful? Yes 3
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Hi, I am sorry you did not enjoy your meal. Unfortunately your comments really don't say what was wrong? Could you possibly get in touch so we can resolve/learn from your experience? Regards Colin Hilditch More

Telford, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 16, 2014

Approaching the hotel from the road it looked a little dismal but on entering Reception we found that it wasn't at all bad. Check-in was quick and easy. The room was not large but suited our purpose (overnight stay). It was clean and nicely decorated. The bathroom was tiny, with shower, toilet and washbasin but, again, suited the purpose. The... More

Was this review helpful? Yes
hilditch, Owner at BEST WESTERN Hilcroft Hotel, responded to this review

Hi, we are in an older style 1970's building, although I am pleased you found our internal décor contemporary! Unfortunately, we do not have air con in our bedrooms, sorry about this. We will look into purchasing fans for our rooms. Thanks for your review More

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Additional Information about BEST WESTERN Hilcroft Hotel

Address: East Main Street, Whitburn EH47 0JU, Scotland
Phone Number:
Location: United Kingdom > Scotland > West Lothian > Whitburn
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Livingston
Livingston Best Western
BEST WESTERN Hilcroft Hotel Whitburn, Scotland

29 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant
Official Description (provided by the hotel)
Welcome to the Best Western Hilcroft Hotel centrally located between Edinburgh and Glasgow and easy access to the M8 motorway. The Hilcroft Hotel is ideally situated for the first time visitor to the area through the regular visitors needing easy access to the road/rail networks. As well as being centrally located for Edinburgh and Glasgow, we are less than 10 miles to Grangemouth, Falkirk, Newbridge, Bathgate and Livingston, making us the best located hotel in the area! Whether you're visiting for business or to make use of the excellent shopping facilities in Livingston, The Hilcroft Hotel has everything you need to make your visit a welcome and relaxing trip. 32 en-suite bedrooms, FREE Wi-fi throughout the hotel, Satellite TV, 2 Honeymoon suites (one with jacuzzi bath). Relaxing One O Eight Bar and Restaurant: Modern style restaurant with a great selection of dishes, FREE on-site parking, 3 air conditioned conference suites, Excellent conference facilities including LCD projector, Secretarial services, TV, etc. The hotel is no smoking throughout its hotel and bar/restaurant. A dedicated heated area has been allocated outside of the hotel. ... more   less 
Number of rooms
32

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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