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Clumber Park Hotel and Spa


Blyth Road, Clumber Park S80 3PA, England
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Best fare found from Baltimore to Birmingham: $688

Reviews you can trust

52% Do not recommend
3.5 of 5 stars 53 reviews
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By trip type
All (53)
[ Date ] [ Rating ]
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5 of 5 stars
alymoorf   3 contributions
Hitchin, United Kingdom
Nov 2, 2009 | Trip type: Business

Thanks to all at Clumber Park for making our daughter's wedding a truly enjoyable weekend to remember. From our arrival on Thursday to the departure of 60ish friends, family and small children on Sunday, everything went like clockwork with great food and service apart from one short period early evening between the wedding breakfast and the party when bar staff... more

Management response from
James Hemming, General Manager

Many thanks for your review. I was delighted to hear of the wonderful experience you had at the hotel. I will pass on your comments to teh entire team. Kindest regards, James Hemming General Manager

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4 of 5 stars
jezmond   5 contributions
Brighton, UK
Oct 14, 2009 | Trip type: Couples

We got a cheap rate of £79 for superior double from laterooms.com. Looking at reviews on Trip Advisor some people have paid more leading to poor reviews. The staff were very friendly and polite, service was good and we were not left waiting for any of our meals. It was a realshame the Courtyard restaurant was closed on Sunday evening.... more

Management response from
James Hemming, General Manager

Thank you for the review. I was very pleased to hear the positive comments following this stay. I read with interest the comments on laterooms; as I ask people, in order to gain a balanced view, to read the reviews that are placed on their site. These are reviews only placed by people who have definetly stayed at the hotel....

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3 of 5 stars
garymason   1 contribution
mansfield
Oct 3, 2009 | Trip type: Friends getaway

just one bit of advice if you like a drink take your own it will prevent your wallet from getting a hernia that is what i call being ripped off. more

Management response from
James Hemming, General Manager

Thank you for your review. The measures that we serve our alcohol in are 35ml, which means our guests receive 40% more in a measure than traditional 25ml measures. Having said this a Gordon's and tonic would currently be £5. A pro rata cost on 25mls would be £4 - a price you would find average in the area. You...

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2 of 5 stars
Jamesfj   2 contributions
Oxford UK
Oct 1, 2009 | Trip type: Couples

We stayed here for a wedding reception - so allegedly got a 'discounted' rate of 'only' £120 for double room and breakfast (though I think breakfast was provided as part of the reception package). On arrival reception was chaotic - lovely girl but didn't seem to know what she was doing. Our room was OK but nothing special - and... more

Management response from
James Hemming, General Manager

Thank you for your review. I very much appreciate you taking the time to write a review on this site and giving you candid feedback. I am sorry to read that you felt the room was overpriced. Depending on which room type you were in the Wedding Rate of £120 is a reduction of £30 per night. You may well...

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3 of 5 stars
frandaz   64 contributions
Manchester, United Kingdom
Sep 6, 2009 | Trip type: Friends getaway

We booked a spa break through Travelzoo, bed, breakfast and evening meal and a spa treatment for £79 each Loved the idea of a relaxing spa and outdoor jacuzzi. It was fabulous to catch up with my friends in the hot tub with a glass of wine UNTIL we were joined by a 5 year old child with her grandmother!... more

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2 of 5 stars
happyholsalways   2 contributions
sheffield
Sep 6, 2009 | Trip type: Couples

We booked the hotel as part of a night of great music in the park. When we enquired before booking about closeness to the event they claimed to know nothing but on arrival were happy to announce that it was about 2 miles away! (ie too far to walk which had been the main reason for booking a hotel). The... more

Management response from
James Hemming, General Manager

Thank you for your review. I appreciate the time you took to give you feedback. I am pleased to report that following you comments we have reveiwed the way in which we staff, train and operate breakfast service. I feel that should you return to the hotel you will see an improvement. Since your stay we have also seperated our...

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3 of 5 stars
foxy343   26 contributions
Lincoln, UK
Aug 25, 2009 | Trip type: Couples

I stayed at this hotel for a wedding recently. The wedding reception itself was good, with good food but service was a bit sporadic with some tables served a long time before others, though I understand it takes a while to serve a lot of people, and on our table at least portion sizes varied. Check in was easy although... more

Management response from
James Hemming, General Manager

Thank you for your review. I am glad that, overall, you enjoyed your stay and were candid in your feedback. As a result of your feedback, and that of others, we have withdrawn the 5% service charge added to guest accomodation charges on departure. We hope that this will make our billing procedure more transparent. Once again, Thank you. Best...

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5 of 5 stars
salsa_cork   1 contribution
Leeds
Aug 20, 2009 | Trip type: Friends getaway

Having celebrating my 40th birthday at Clumber Park I had to write and sing their praises. From start to finish they were amazing. Tracy was my point of contact at the beginning and she ensured a great price and was extremely friendly. My 21 friends all spoke to her! Caroline met us on arrival and greeted us with champagne -... more

Management response from
James Hemming, General manager

Thank you for your review. I am very pleased you had a great weekend. I was particularly delighted to read how well you were looked after by our staff. I will be forwarding your comments on to the team - I am sure they will appreciate knowing you had a great stay. Let me know if I can be of...

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4 of 5 stars
rachelyorks   6 contributions
doncaster
Aug 19, 2009 | Trip type: Friends getaway

Stayed 1 night with my best friend for Spa night the pool and whirlpool outside are lovely the whole area very clean. that evening had a meal in the Brasserie we were handed a menu that was it, seeing as we were on a "deal" i thought i would check to see what we could have on the menu, turns... more

Management response from
James Hemming, General Manager

Thank you for your comments. Your views are important to us and we use them as a critical tool in evaluating our performance. I appreciate you taking the time to write your review. I will pass on your comments to the team, in particular those regarding our 'Hand-cut chips' to the Head Chef. I appreciate that they may not be...

great
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4 of 5 stars
brim68   1 contribution
notts
Aug 18, 2009

Myself and my husband stayed at the hotel and may i say that it was the best time ever all the staff where every helpful and friendly, we dined in the courtyard restaurant and it was quite but nice maybe do with some colour. but on a whole i would come back. the Spa was very nice, more

Management response from
James Hemming, General Manager

Thank you for your review. I am glad you had an enjoyable stay with us. I shall discuss with my management team your praise and also your comments. I will also challenge them to suggest ways we can inject some colour in the Restaurant! Kind regards, James

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Clumber Park Hotel and Spa Also Known As

  • Clumber Park Hotel
Address: Blyth Road, Clumber Park S80 3PA, England
Clumber Park Hotels Clumber Park Hotel and Spa
3.5/5.0
53