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San Carlos Plaza Hotel Resort & Convention Center

2.5 of 5 Paseo Mar Bermejo Norte No4 | Los Algodones, San Carlos 85506, Mexico
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San Carlos Plaza Hotel Resort & Convention Center
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San Carlos Plaza Hotel Resort & Convention Center
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240 reviews from our community

Traveler rating
    119
    27
    24
    26
    44
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67
55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The first time I stayed at this resort was early 90's and I have to say not so much have changed except the hotel name of course; back then it was the Howard Johnson hotel, I think this hotel needs lots of renovations the decor is about the same as 25 years ago! Sabe furniture: headboards, table, chairs, desk. They... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

San Carlos Plaza Hotel rocks! we had the Best time of our times! The crew were so much fun, they helped us in everything we needed! I defenetly have to return there Very soon! Thanks Very much! Happy new year 2015!

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1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great time there, we went after Christmas for new year with my family. It was our best time ever!!!! So fun, everyone in the hotel was taking care of my kids. I'm hoping to go back there for the holy week! The pool and every activity was so much fun, the beach is excelent for small kids!

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Top Contributor
59 reviews 59 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 17, 2014

Pretty much every feature of this place screams "update me or tear this down and rebuild." The list of laughable problems is endless but includes: no hot water, dirty sheets, doors don't work, pool not clean, tiles and bricks broken everywhere, .... well you get the picture. Think run down Motel 6 but in great setting.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 29, 2014

Checked into our room, then they gave it to someone else who tried to keep our stuff. It was a big ordeal to get corrected. Worst experience out of thousands of hotel stays. Horrible customer service. They absolutely don't care about you or your experience. Pizza was good. Very run down place.

Was this review helpful? Yes 1
Top Contributor
80 reviews 80 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 21, 2014

This is the first resort in San Carlos and by all means it looks it too. We went to stay for a wedding and was greeted by not so friendly front desk. We payed a double bedrom but because we were 3 they made us pay an extra bracelet which they never even check despite tue security in the hotel.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2014

Absolutely shocking customer service and treats customers very poorly. The hotel is in desperate need of repair and updating as virtually everything is dirty & broken (especially the pool and pool area) Avoid at all costs!

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Bedford, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2014

The price was way too high for the run down nature of this resort. Obv was nice at one time, but not now.........room, bed, furniture is at least 20 years old, shower heads are awful, pool was dirty and lots of tiles missing, and the gym, laughable....... Unfortunately not too many other places to stay in San Carlos but for... More 

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1 review
5 of 5 stars Reviewed October 19, 2014

I felt in love again! I visited this place with my wife and we were so happy. Service is cool we felt as in home. I haven't being in a comfortable place such as San Carlos, I prefer visit again this place and stay in this hotel than return to Vallarta or Acapulco. 🏩🏡

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MEXICO
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 26, 2014

We stayed there for two nights to go to a wedding. I have some bad experiences there but I will focus on the main two: When we checked in we gave our credit card and for some reason they just charged the room nights, when I was in the pool I asked for a pina colada and the waiter told... More 

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Additional Information about San Carlos Plaza Hotel Resort & Convention Center

Address: Paseo Mar Bermejo Norte No4 | Los Algodones, San Carlos 85506, Mexico
Location: Mexico > Northern Mexico > Sonora > San Carlos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — San Carlos Plaza Hotel Resort & Convention Center 2.5*
Number of rooms: 173
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Also Known As:
San Carlos Plaza Hotel Hotel San Carlos
San Carlos Plaza Hotel Resort And Convention Center
Plaza San Carlos

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