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San Carlos Plaza Hotel Resort & Convention Center

Paseo Mar Bermejo Norte No4 | Los Algodones, San Carlos 85506, Mexico
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San Carlos Plaza Hotel Resort & Convention Center
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San Carlos Plaza Hotel Resort & Convention Center
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255 reviews from our community

Traveler rating
    122
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    26
    28
    48
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71
61
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 1 week ago

We were staying nearby and wanted to try a restaurant that we could walk to/from as it was our friend's birthday. We didn't feel like Italian, so tried their International restaurant. We had a couple of drinks before we ordered food but were constantly were looking to catch the waiter's attention. When we finally ordered food, it took forever and... More 

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Mississauga, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Took a lot of time to check-in, they were cleaning the rooms and got it almost at 6pm.. waited 30 minutes in the restaurant for a waiter.. had to go and eat outside... looks like they were not prepared for handling that kind of occupancy.

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Chilliwack, Canada
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we spent a night at his property traveling back to Canada. The property is older but well maintained and the bell staff and restaurant staff were very helpful and accommodating. great water front location and would stay again! Only complaint was the rooms were no smoking but folks were smoking on patios and we could not leave the windows open... More 

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Vernon, Canada
1 review
1 of 5 stars Reviewed January 31, 2015

Spent the last three nights of a group tour at the San Carlos Plaza hotel in Oct.2014. If I could give a negative/minus rating I would! Many folks asked for room changes. My room went from very dirty to less dirty with the room change. Wonder how staff could possibly take pride in their work. Very dark. Many lights in... More 

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Clinton, Washington
Top Contributor
89 reviews 89 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 30, 2015

This hotel has a beauty unique to itself. When you walk in it's like walking into a once booming resort, one full of people activities, warmth and grandness. This might have been true when this hotel was new but you still get the feeling! It's similar to walking into an old abandoned building, untouched by destruction only by age. Unfortunately... More 

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Vancouver, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 8, 2015

The first time I stayed at this resort was early 90's and I have to say not so much have changed except the hotel name of course; back then it was the Howard Johnson hotel, I think this hotel needs lots of renovations the decor is about the same as 25 years ago! Sabe furniture: headboards, table, chairs, desk. They... More 

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1 review
5 of 5 stars Reviewed January 8, 2015

San Carlos Plaza Hotel rocks! we had the Best time of our times! The crew were so much fun, they helped us in everything we needed! I defenetly have to return there Very soon! Thanks Very much! Happy new year 2015!

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1 review
5 of 5 stars Reviewed January 7, 2015

I had a great time there, we went after Christmas for new year with my family. It was our best time ever!!!! So fun, everyone in the hotel was taking care of my kids. I'm hoping to go back there for the holy week! The pool and every activity was so much fun, the beach is excelent for small kids!

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Top Contributor
61 reviews 61 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 17, 2014

Pretty much every feature of this place screams "update me or tear this down and rebuild." The list of laughable problems is endless but includes: no hot water, dirty sheets, doors don't work, pool not clean, tiles and bricks broken everywhere, .... well you get the picture. Think run down Motel 6 but in great setting.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 29, 2014

Checked into our room, then they gave it to someone else who tried to keep our stuff. It was a big ordeal to get corrected. Worst experience out of thousands of hotel stays. Horrible customer service. They absolutely don't care about you or your experience. Pizza was good. Very run down place.

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