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San Carlos Plaza Hotel Resort & Convention Center

2.5 of 5 Paseo Mar Bermejo Norte No4 | Los Algodones, San Carlos 85506, Mexico
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San Carlos Plaza Hotel Resort & Convention Center
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San Carlos Plaza Hotel Resort & Convention Center
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223 reviews from our community

Traveler rating
    106
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    23
    26
    43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
59 reviews 59 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Pretty much every feature of this place screams "update me or tear this down and rebuild." The list of laughable problems is endless but includes: no hot water, dirty sheets, doors don't work, pool not clean, tiles and bricks broken everywhere, .... well you get the picture. Think run down Motel 6 but in great setting.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked into our room, then they gave it to someone else who tried to keep our stuff. It was a big ordeal to get corrected. Worst experience out of thousands of hotel stays. Horrible customer service. They absolutely don't care about you or your experience. Pizza was good. Very run down place.

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is the first resort in San Carlos and by all means it looks it too. We went to stay for a wedding and was greeted by not so friendly front desk. We payed a double bedrom but because we were 3 they made us pay an extra bracelet which they never even check despite tue security in the hotel.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2014

Absolutely shocking customer service and treats customers very poorly. The hotel is in desperate need of repair and updating as virtually everything is dirty & broken (especially the pool and pool area) Avoid at all costs!

Was this review helpful? Yes 1
Bedford, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2014

The price was way too high for the run down nature of this resort. Obv was nice at one time, but not now.........room, bed, furniture is at least 20 years old, shower heads are awful, pool was dirty and lots of tiles missing, and the gym, laughable....... Unfortunately not too many other places to stay in San Carlos but for... More 

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1 review
5 of 5 stars Reviewed October 19, 2014

I felt in love again! I visited this place with my wife and we were so happy. Service is cool we felt as in home. I haven't being in a comfortable place such as San Carlos, I prefer visit again this place and stay in this hotel than return to Vallarta or Acapulco. 🏩🏡

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MEXICO
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 26, 2014

We stayed there for two nights to go to a wedding. I have some bad experiences there but I will focus on the main two: When we checked in we gave our credit card and for some reason they just charged the room nights, when I was in the pool I asked for a pina colada and the waiter told... More 

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Tijuana, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

Old hotel, terrible service (it seams like they excel to be bad), ice machines did not work, dirty pools, needs remodelling. Great location, but overall would not recommend or stay at this hotel. Great food at Joey´s Bistro.

Was this review helpful? Yes 1
Winston Salem, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

This place is absolutely horrible. The lobby was nice and inviting, but it is just a ploy to tempt you into its dark and musty halls. The restaurants are completely empty just like the management’s presence. It is however a beautiful views where the mountains meet the sea. Then you glance down at the old chairs, desks, tables, coolers etc....... More 

Was this review helpful? Yes 4
Skull Valley, Arizona
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 6, 2013 via mobile

Check in by not attentive desk, went to explore area, came back to nap and get ready for a great evening in San Carlos, BUT, the wind was blowing at 20 knots, right by the window that did not close properly, the AC did not work, hey this is Mexico. But there was no hot water for showers and as... More 

Was this review helpful? Yes 2
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Additional Information about San Carlos Plaza Hotel Resort & Convention Center

Address: Paseo Mar Bermejo Norte No4 | Los Algodones, San Carlos 85506, Mexico
Location: Mexico > Northern Mexico > Sonora > San Carlos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — San Carlos Plaza Hotel Resort & Convention Center 2.5*
Number of rooms: 173
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Also Known As:
San Carlos Plaza Hotel Hotel San Carlos
San Carlos Plaza Hotel Resort And Convention Center
Plaza San Carlos

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