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Suites & Spa Dona Urraca

69 Centro, San Miguel de Allende 37700, Mexico
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Suites & Spa Dona Urraca
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Suites & Spa Dona Urraca
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56 reviews from our community

Traveler rating
    15
    16
    12
    4
    9
See reviews for
5
33
4
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

March 27-29, 2015, Saturday morning I had to take a cold shower because the hotel staff didnt do anything to fix the problem after many times I told them, the same happen that night. But the worst thing happened Sunday morning when JUST MY ROOM didnt have water at all and the staff didnt do anything they didnt offer me... More 

Was this review helpful? Yes 1
Cali
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2015 via mobile

Perfect located - walking distance from everything or catch a cab on the curb or bus at the corner! Hotel looks more luxurious online than in person and it's much smaller but still a great cozy place in the heart of the city! Cozy is the key word - def not a huge resort spa like other places. Manager Herman... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 7, 2014

We stayed at this hotel for 2 nights in the junior suite and we loved it. The room was very spacious, had really nice amenities and we did not hear any of the noise that people here have been complaining about. It is a small nice hotel, close to the center of town which is great and not too far... More 

Was this review helpful? Yes 1
Chicago, Illinois, United States
Top Contributor
60 reviews 60 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 12, 2014

I was puzzled by my fellow reviewers, wondering if we were speaking of the same hotel. The building's exterior has been preserved (SMAis a UNESCO patrimony site), but the interiors are modern and chic. You are greeted by a Japanese inspired floor fountain, with huge pedestal of gorgeous fresh flowers. The "lobby" is minimal, but the first floor rooms all... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is OK, nothing much,but OK, its clean, nice showers, nice linens, its NOISE, DO NOT TAKE the MASTE SUITE doble bedroom, every 15 min during night time you'll heard a noise from the roof, maybe a hidraulic pump or some pipes. Overall its a 7.5

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 31, 2014

Our experience was terrible in this hotel. The attitude of all the employees couldn`t be worse. The interest of giving us a good experience was very poor, and they really made us feel very unconfortable. The rooms where not up to what we expected, specially regarding the prices the charged. We really not recommend this place at all. It is... More 

Was this review helpful? Yes 5
Mexico City, Mexico
Top Contributor
64 reviews 64 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed December 22, 2013

From the moment you arrive there's a hint something's wrong, you know, that feeling you've made a mistake but it's too late to change your mind. Then you realize you're right: everything is odd and a bit mysterious (not in a good way). Check in was quite long (despite being the only people checking in), the property feels like a... More 

Was this review helpful? Yes 6
Mexicali
Top Contributor
99 reviews 99 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 4, 2013

This hotel is just ok, The first room I got was very noisy, the windows don't lock so all the noise from the street, like buses, cars and motorcycles, seemed like they were passing right next to my bed. The staff was very nice and they moved me to another room. The rooms are spacious end the beds hard but... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013 via mobile

I would have given it all 5's if it wasn't for a noise from AC that woke me up. Very clean an great location. Rooms are very spacious and also has parking in the back. Bed is very comfortable and bathrooms above average. I will definetely come back to this hotel if I return to San Miguel de Allende.

Was this review helpful? Yes 1
mexico,d.f
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2013

we had a great time at the hotel, spend a lot of time in the spa great service, the rooms are clean and well equipped to a point, the TV is so small that you can hardly watch it from the bed and they have no chairs or anything else to sit closer to it, although i did not go... More 

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