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Suites & Spa Dona Urraca

69 Centro, San Miguel de Allende 37700, Mexico
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68 Reviews from our TripAdvisor Community

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Orange County, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a 4 night stay here for a wedding and this hotel gave us nothing but the best. Room service was great. Rooms were clean. Bathroom was immaculate. Spa services were awesome. Staff was always on point. We had 10 other couples with us and their rooms and hotel venue did not come close to the comfort of this... More 

Helpful?
Thank lani m
San Antonio, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed November 11, 2015

This hotel is too expensive for what it is, our room was facing the noisy street which woke us up early in the morning ( not exactly what you want to do on your vacation). Not an excellent service, not the best experience...

Helpful?
Thank Mobosch

Travelers are raving about these San Miguel de Allende hotels

Pune, India
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 8, 2015

Attended a 2 day conference in San Miguel, where we stayed and met at Dona Urraca. It was a very pleasant stay. Even though we arrived at 0300 in the morning, check-in was smooth. Good and attentive service throughout. Breakfast and lunch were included in our meeting plan. Lunch especially was excellent, with the chef creating a 3 course meal... More 

Helpful?
1 Thank Aniruddha K
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2015 via mobile

Saw this hotel at booking, and read good reviews, but it wasn't even close. No water in the restroom. Had to keep asking the staff to check why we didn't have water. Last day we couldn't even take a bath. Hotel itself was barely 3 stars, wouldn't return there.

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2 Thank Jannethe
Mexico City, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 30, 2015

March 27-29, 2015, Saturday morning I had to take a cold shower because the hotel staff didnt do anything to fix the problem after many times I told them, the same happen that night. But the worst thing happened Sunday morning when JUST MY ROOM didnt have water at all and the staff didnt do anything they didnt offer me... More 

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4 Thank NathanWolfLustbader
Cali
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 15, 2015 via mobile

Perfect located - walking distance from everything or catch a cab on the curb or bus at the corner! Hotel looks more luxurious online than in person and it's much smaller but still a great cozy place in the heart of the city! Cozy is the key word - def not a huge resort spa like other places. Manager Herman... More 

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2 Thank lezblowup
San Francisco, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We stayed at this hotel for 2 nights in the junior suite and we loved it. The room was very spacious, had really nice amenities and we did not hear any of the noise that people here have been complaining about. It is a small nice hotel, close to the center of town which is great and not too far... More 

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3 Thank julieta A
Chicago, Illinois, United States
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 12, 2014

I was puzzled by my fellow reviewers, wondering if we were speaking of the same hotel. The building's exterior has been preserved (SMAis a UNESCO patrimony site), but the interiors are modern and chic. You are greeted by a Japanese inspired floor fountain, with huge pedestal of gorgeous fresh flowers. The "lobby" is minimal, but the first floor rooms all... More 

Helpful?
2 Thank Tomas D
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is OK, nothing much,but OK, its clean, nice showers, nice linens, its NOISE, DO NOT TAKE the MASTE SUITE doble bedroom, every 15 min during night time you'll heard a noise from the roof, maybe a hidraulic pump or some pipes. Overall its a 7.5

Helpful?
2 Thank Cabuye1601
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 30, 2014

Our experience was terrible in this hotel. The attitude of all the employees couldn`t be worse. The interest of giving us a good experience was very poor, and they really made us feel very unconfortable. The rooms where not up to what we expected, specially regarding the prices the charged. We really not recommend this place at all. It is... More 

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6 Thank Alejandro_de_leon
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