we had a great time at the hotel, spend a lot of time in the spa great service, the rooms are clean and well equipped to a point, the TV is so small that you can hardly watch it from the bed and they have no chairs or anything else to sit closer to it, although i did not go... More

We booked this hotel mainly to use the SPA, to have a relaxing couple of days. First, the hotel is too expensive for the service received, the SPA was no so good, the attention quite poor. I frankly was not invited to come back.

This hotel has an excellent location, it is 3 blocks from downtown and has parking lot; the rooms are comfortable but don't expect Mexican traditional furniture, they are more in the modern style. Breakfast is excellent and I suppose that SPA services too because my wife wasn't able to get an appointment on Saturday nor in Sunday, because all the... More

San Miguel de Allende is very small,so , location is good, but not so important.Staff is nice, room is big with safe.Nothing special, but has what you need in a hotel.It was a bit expensive for mexican standards.

we booked based on the pictures inernet site very very good fotografer terrible place dirty smelly we were a gruop of 7 rooms very bad experiance the pool was swampy the room smell of cigarret no hot water in shower the list goes on ,......... etc eduardo@transcontainer.com.mx

Wife, son, and I stayed for a couple of days on a Master Suite, since no other room was available. Paid a fortune for a room that is ok. Small living room with kitchen, two rooms, and a bathroom. HVAC worked ok. Restaurant and pool are among the worst things I have seen. Pool was tiny, freezing, and water green!... More

I will never go back to that hotel, they gave us a room near the reception, at night we heard every guest coming in and out, also the curtains did not cover the whole windows so there was light inside the room! We did not reat at all! and that was the whole purpose of the trip....also food at the... More

The only good thing about the hotel is the location in the center of San Miguel. The room I got was very hot, had no window at all and faced the inner courtyard. The room didn't seem to be very clean. Since it was next to the reception I could hear everything said there as well as street noise. I... More

I went with my friend's daughter who is 11 years old. So, legally she does not count as 1 person. When I booked this place, they told me that it would be 2369 pesos for 2 massages, 2 breakfasts, and stay, which is for 1 person. Therefore, I assumed that the cost was for 2 days, since I saw a... More