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Aldama 53, San Miguel de Allende, Mexico
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Hotel Matilda
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82%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
AvFlyer172 Nashville, Tennessee
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175 people have reviewed this hotel

Traveler rating
    126
    19
    19
    10
    1
See reviews for
23
85
12
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I had drinks in the bar followed by a fabulous meal in the restaurant. The drinks were wonderful and the service spot on, the atmosphere in the bar was quite chic and the art scattered throughout the property kept us enthralled. The restaurant had amazing selection and the quality of the beef left nothing to be desired.... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

It is a lovely modern hotel, located very close to downtown San Miguel. The restaurant has an excellent Mexican menu. The SPA is marvelous. Walking distance to Main plaza in downtown. They have car parking for guests.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

1) booked on Booking.com on a so called lower rate than directly at the hotel. 2) rate was 350usd and when the charge of the first night was done it went up to 450usd 3) hotel charges VAT, and 10% service charge. Still, they ask for tips after meals 4) noisy hotel, I was next to the pool and has... More

Was this review helpful? Yes 1
Bruce J, General Manager at Hotel Matilda, responded to this review

We regret that your recent stay didn’t meet your expectations. Regarding the charges, it’s true that we charge VAT – like all hotels in Mexico. When a guest has a concern with any aspect of his stay, there is much we can do to resolve the problem – when we are made aware of it. If there is a problem... More

Houston, Texas
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This boutique hotel is close to everything, yet far enough away for guests to enjoy tranquility! A wonderful staff, beautiful rooms, elegant spa, and a pool with infinity edge which overflows down the wall of the restaurant! A truly remarkable design. Even if you aren't staying there, you can enjoy all the amenities with a day pass! Not to be... More

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FLL
2 reviews
5 of 5 stars Reviewed July 6, 2014

Beautiful boutique hotel, lovely large room, great location, pricey. Very attentive staff, friendly, excellent service. Food was great, loved the fresh juice combinations - healthy & tasty, I had @ breakfast. Careful not to leave anything on the floor, when it rains, window/door leaked inside in our room.

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New York
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

My wife and I checked in for an extended week-end at this state-of-the-art boutique hotel recently. We definitely loved the great atmosphere, impecable service, quiet areas to relax and enjoy your time, and in particular the large, comfortable room, with all the amenities. The Spa was a particular bonus! We both took great massages (at reasonable prices). Breakfast is served... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 25, 2014

The wonderfull guest relations staff at the Rosewood Hotel in S Miguel de Allende recommended we tried the Moxi restaurant at Hotel Matilda, which, she claimed, was one of the best in Mexico. Our expectations were, thus, very high and we made this dinner the most sigbificant of our trip. The restaurant was very pretty and very comfortable. The lighting... More

Was this review helpful? Yes 2
Bruce J, Manager at Hotel Matilda, responded to this review

We want to thank you for visiting Moxi at Hotel Matilda on your recent visit. While we’re pleased that you enjoyed the stylish ambience and design, we’re sorry that your evening was less than perfect. In fact, Moxi has received rave reviews for cuisine and service since it opened, so your experience was quite unusual. However, we value the input... More

Shanghai
Top Contributor
74 reviews 74 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed May 5, 2014

The Matilda is very proud of its designer-chic appearance, but for us the room experience was not great. We were given room C8, right on the patio so that whenever we opened our door there were people literally on our doorstep, sitting in chairs, drinking, chatting, playing with children and dogs - so that we never felt any privacy. The... More

Was this review helpful? Yes 2
Bruce J, Manager at Hotel Matilda, responded to this review

At Matilda, we pride ourselves on providing not only a well-designed hotel, but also one that is comfortable and functionable. In fact, Travel + Leisure just named Hotel Matilda the best-designed boutique hotel in Mexico – an award we worked hard to deserve. That said, we also know our contemporary hotel is not for everyone. We sincerely regret that your... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 20, 2014

First, let me share our impressions of Hotel Matilda. We arrived on February 9th, after a long delayed flight experience... As our Van (from Leon Airport to San Miguel), pulled up to the hotel, we felt as though we were in a dream.. A wide open welcoming entrance into another world....Beautiful subdued lighting, artwork, welcoming drinks...A world away from the... More

Was this review helpful? Yes 5
Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014

We just spend an amazing vacation in San Miguel de Allende and the Hotel Matilda was absouletly perfect! It was so pristine clean that the moment you walked in, you relaxed! We were a group of 58 on a rewards trip from our company. We filled this beautiful hotel that appeared brand new although it could not have been. The... More

Was this review helpful? Yes 1
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Additional Information about Hotel Matilda

Address: Aldama 53, San Miguel de Allende, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range (Based on Average Rates): $$$$
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#4 Spa Hotel in San Miguel de Allende #7 Romantic Hotel in San Miguel de Allende
Official Description (provided by the hotel)
Hotel Matilda is a chic and elegant boutique hotel offering a lifestyle-focused guest experience in a cool and contemporary setting. Guests enjoy an award-winning holistic spa with hammam - the only spa in Mexico named to the 2011 Conde Nast Traveler Hot List; Moxi Restaurant by Mexico City culinary superstar Enrique Olvera; gourmet theater featuring dining events with acclaimed artists and famous chefs; a popular lounge known for its creative mixology and vibrant scene; sophisticated and spacious designer rooms and suites; and a sleek, art gallery-like ambiance filled with dramatic and delightful contemporary art. Hotel Matilda opened in September 2010 in the center of historic San Miguel de Allende, the crown jewel of colonial Mexico and an UNESCO World Heritage Site celebrated for its intact 500-year-old Spanish architecture. ... more   less 
Number of rooms
32

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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