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Casa Quetzal Hotel

34 | Colonia Centro, San Miguel de Allende 37700, Mexico
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1 room 1 adult
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216 Reviews from our TripAdvisor Community

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Arlington, Virginia
2 reviews
5 of 5 stars Reviewed December 31, 2015

I stayed in this hotel for two nights the week before Christmas. We were only planning on one night but we were so happy with the hotel that we asked for a second night and luckily it was available. Note that the room is not pretentious nor luxurious by any means, but it was comfortable enough. The patio right outside... More 

Helpful?
Thank johnS418HV
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

In our current trip to Mexico, we stayed in seven cities and ten hotels, and Casa Quetzal was by far the best place. It is now one week later, and we can't stop talking about it. Anything we wanted they agreed to; they first gave us a room close to the entrance by the street, charming and big but noisy.... More 

Helpful?
Thank Mahan M
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 30, 2015

We stayed here for 6 nights and found Casa Quetzal to be well located on a street not far from the Jardin. There is a bit of an uphill walk that might be a challenge for older people but it didn't affect us. The rooms were spotless and as we peeked into some of the unoccupied ones they look like... More 

Helpful?
Thank rdrahmann
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are glad you enjoyed casa quetzal! we look forward to your next stay with us! Kind regards! More 

Eugene, Oregon
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 28, 2015

Casa Quetzal was a perfect oasis from the often busy and crowded parroquia square. Tucked off on a side street, Casa Quetzal offers a quiet get away, yet not far from many of the good restaurants and lovely shops of San Miguel. The rooms are very clean, spacious with plenty of hot water and comfortable beds. The rooms are spread... More 

Helpful?
1 Thank jhenry921
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting casaquetzal! we are glad you ha a great time! Kind regards! More 

Santa Fe, New Mexico
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed August 16, 2015

For us, there was a disconnect between the reviews here and our experience. First, the car: the hotel is on a very narrow, one way street with no place to even leave the car with the flashers on while one registers. All of the streets in the area are one way, so you can't just drive around the block until... More 

Helpful?
3 Thank ariadna007
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest, We are sorry for your comments but we would like to clear some points; Being walking distance in the heart of the historic center of san miguel can have some issues for some travelers that are totally out of the control of Casa Quetzal. San Miguel de Allende is world heritage protected city by UNESCO. that means many... More 

Santa Monica, California
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 7, 2015

This is a lovely hotel in a beautiful space. The staff is attentive, but not all speak English which is a problem sometimes. Very helpful when things needed done in the room like new lamps when the one there didn't work. We had a very quiet room in the back in a garden like setting. Try not to get room... More 

Helpful?
2 Thank Andrea90401
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review
Google Translation

Gracias por su visita y por sus comentarios los cuales tomamos muy seriamente. en el hotel contamos con un estricto... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2015 via mobile

Great hotel. Stayed a whole week with family and in laws. The place really makes you feel like your in San Miguel...colorful, beautiful gardens and very relaxing atmosphere. Employees were helpful and offered guidance at all times. Rooms are a bit small but that's how boutique hotels are in SMA.

Helpful?
1 Thank Ocruz729
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we are very glad you and your family enjoyed san miguel de allende and casa quetzal! we look forward to your next visit! we look forward to your next visit. Regards. More 

Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 17, 2015

I booked a hotel room through “hotel.com” for the recent trip to San Miguel de Allende Mexico in March 2015, and will be the last and advice anyone should think twice before using service from “hotel.com” and avoid staying at Hotel Casa Quetzal for the following reason; We checked in at Hotel Casa Quetzal in late afternoon, we went out... More 

Helpful?
5 Thank Dopeyfung
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Dear Guest: We are well aware of your situation unfortunately your problems did not come directly from the hotel and we like like to explain why: 1. Water service is provided by the municipality of san miguel de allende and lately there have been many water cuts due to the improvements they are doing to the city, so in other... More 

Huntsville, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

We found this wee hotel on trip advisor and were so happy! The price was hard to beat, and our room was really a suite that I could stay in long term! We had a bedroom with a king bed and fireplace, a huge bathroom with a shower and hot hot water, and a lounge with a table and chairs,... More 

Helpful?
1 Thank Lisa O
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for visiting our hotel! we are very glad you had a great time with us! we look forward to your next visit! kind regards! More 

TN
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 27, 2015 via mobile

We stayed here as a family of 4. The rooms were large and clean. The staff was very helpful and professional. Wifi doesn't work well in the rooms because of the building construction. Conveniently located. I would stay here again.

Helpful?
2 Thank bigvol
Gerente G, Gerente at Casa Quetzal Hotel, responded to this review

Thank you for your comments! we appreciate them! we are working on improving our wifi service! kind regads! More 

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