The room was very cozy, some dusty but the bathroom was very clean, the service was amazing, the breakfast just awesome with a great view, I was disappointed I had made reservations at another hotel for the rest of my trip. I have travel a lot and have stay in 5 star hotels and would definetely would stay here again! More

The staff was excellent and helpful; however, always had to tip for everything. We had to buy/pay for our water, when they should have given it to us courtesy as everyone knows you should NOT drink the water in Mexico. The room was supposed to be a suite and was large enough but NOT fully 5-star level that they said... More

My friend and I stayed for 10 days in San Miguel and truly enjoyed our stay at the Hacienda. The staff goes out of their way to make sure every request is answered. The property is truly filled with flowers and is beautiful. The rooms were good sized, and while they could have been a little cleaner, were adequate. The... More

The hotel has a lovely garden but lacked loungers. Only two for the entire hotel. The roof garden did supply a great view of the sunset. The "pool" was a joke. Maid service was so-so. Never replaced the coffee supplies. Did not even clean or replace the coffee cups. Breakfast was good but quality varied as did the coffee. Every... More

La Hacienda is just precious-preciosa! The ease at which your needs can be met or your serenity appreciated is truly special. The dining room makes you think that you are in Paris, but the breakfast is truly Mexican;mango, papaya, banana with lime(frutas) and pan dulce, fantastic chilaquiles or almost whatever you are craving! The special breakfast is heart healthy and... More

I stayed at this property the 1-8 april. The grounds are very nice and relaxing. They have a small pool, it does get a bit dirty at times though. I had room number 3 which was large, but dark. The bathroom isnt set up very well. The closet is behind the door so you have to go into bathroom, close... More

The hotel was rundown, and service was non-existant. The only redeeming quality was the location, right by the main square (jardin). The only thing the maid did was make the bed, nothing much else. They initially refused to supply utensils for the kitchen that we paided for. They eventually supplied utensils after half our 8 day stay. They really only... More

I am writing this letter to let you know how much I have enjoyed my vacation at the Hacienda de las Flores for the past 25 years. I always recommend Hacienda de las Flores to people interested in going to San Miguel. The charming hotel is located in the best part of the city and truly has the authentic Mexican... More

It is a beautiful place, that has everything for you to enjoy a peaceful and restful time. Good food, wondearful service, beautiful rooms and furniture. We enjoyed it very much More