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Casaluna Hotel Boutique

Certificate of Excellence
Quebrada #117 - Pila Seca #11 | Historic City Center, San Miguel de Allende 37700, Mexico
Hotel amenities
Casaluna Hotel Boutique
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Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 11, 2015
ronisrael Santa Cruz, California
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295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (295)
  • Mar-May only
    (70)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (68)
All months
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed at Casaluna for 7 nights. Our accommodations were nice and clean. The staff was cordial and helpful. Hotel grounds well kept and very attractive. Wifi and flat screen TV in rooms. Room safe, security cameras and a gated entrance. All sounded very good until we counted our money in our safe and we were short 1,000 pesos......2 keys... More 

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Dear guest thank you for choosing our hotel. We are sorry for your inconvenience. In your particular case we made all inquiries to verify your loss and we have found no part or responsibility in any of the hotel staff. every room has a safe box and for security reasons we keep a key inside another safe box in the... More 

Santa Cruz, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

We took all 3 rooms which worked very well. The staff was very good and gave U.S. Great breakfast. Location is very good. Rooms not large but adequate and well furnished. Sister facility is close by with a restaurant and bar.

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

thank you for visiting casa luna we are glad you had a great time! we hope to see you very soon! kind regards! More 

Howards Grove, Wisconsin, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

This is a wonderful hotel in an excellent location. We stayed six nights. The staff are incredibly friendly and helpful. The included breakfast each morning was great with made to order eggs, coffee, juice and fresh fruit. The hotel staff several times helped us arrange taxi service or tours. The building is a colonial style with beautiful courtyards and balconies.... More 

Was this review helpful? Yes
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review
Google Translation

Muchas gracias por sus amables comentarios! y por visitar nuestro hotel! nos llena de gusto saber que su estancia fue... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

Even though I only stayed there for one night, I was amazed by how beautiful my room and the hotel itself were. It was clean, fresh, great design. Everything one would expect from a boutique hotel. Its location is great. Close to several good restaurants and within a good walking distance from the main plaza. Can't wait to go back... More 

Was this review helpful? Yes
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review
Google Translation

Muchas gracias por sus comentarios los cuales nos llenan de gusto! esperamos nos visite nuevamente muy pronto! saludos cordiales! More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

We stayed in the junior suite for 3 days and would like to say that it is nicely decorated. Apart from the nice room, good location and a good housekeeping staff, there's not much more about this hotel. We are not too fussy about it, but having wifi in rooms will be great for us. The breakfast is pretty normal,... More 

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Thank you for staying with us! kind regards! More 

Seattle, Washington
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is a lovely and well priced little boutique hotel. We stayed for 8 days and felt like it was home. It is very well placed within a short walk to just about everything. The staff were friendly and helpful. The rooms are a little shabby but authentic feeling and comfortable. The lobby and entry is just exquisite. After a... More 

Was this review helpful? Yes
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Thank you for staying with us! we appreciate your comments and will take action! kind regards! More 

Olympia, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2015

This could be a decent property with a more attention to details. The rooms were nice but dark. Had to request a light to read by and a heater because it was cold. These items were promptly provided. There was a decent shower but no shower curtain. There were nice terraces, good views, and good beds, good location. But, it... More 

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review
Google Translation

Gracias por sus comentarios los tomamos muy en cuenta para poder mejorar día con día la experiencia de nuestros huéspedes!... More 

Seattle, WA
Level Contributor
61 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 5, 2015

Casaluna is nestled in a series of patios and gardens. Out ground floor room was comfortable and quiet. We found the staff helpful and friendly, and the hotel an easy walk to the center. The only drawback was that our reservation did not include breakfast, and there were limited choices available early. Wifi available in the patio.

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

thank you for staying with us we are glad you had a great experience at casaluna! best regards! More 

Galveston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed at the Casa Luna from Jan 8-23. A good long stay. The place was a delight and inviting to check into. My wife is fluent in Spanish so that helped in many ways. Very friendly and accommodating staff, although it appeared they could use more help. Our room was comfortable although rather small with a king sized bed.... More 

Was this review helpful? Yes 1
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

Thank you for choosing casaluna we are glad you had a good time in our hotel and look forward to your next visit! kind regards! More 

Houston, TX
Level Contributor
239 reviews
230 hotel reviews
common_n_hotel_reviews_1bd8 447 helpful votes
3 of 5 stars Reviewed January 13, 2015

This hotel is owned by a group that owns several area properties, & this is the 3rd we have stayed at. However we would only return to 1 of the 3, & it would not be CasaLuna. Very pleasant & helpful staff & good in-room housekeeping, but this place is begging for good professional management oversight, which is something that... More 

Was this review helpful? Yes 3
Gerente G, Gerente at Casaluna Hotel Boutique, responded to this review

thank you for your comments we take them very seriously and appreciate your feedback on our hotel we will take measures to correct this issues Kind regards More 

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