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Hacienda El Santuario Centro

Certificate of Excellence
3.5 of 5
Hotel website
Terraplen No. 42, Centro, San Miguel de Allende 37700, Mexico
Hacienda El Santuario Centro
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Melinda S Santa Monica, California
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we made reservations prices were given to us in a tricky way, so when checking out we were charged with 30% more than we had calculated. We were treated with an overwhelming rudeness to pay the overcost, the people in the front desk said they had no telephone numbers from the management and finally told us that they would... More 

Was this review helpful? Yes 1
Santa Monica, California
1 review
5 of 5 stars Reviewed 1 week ago

This is the absolute most lovely place to stay in SMDA! Location is great - centrally located, but on a quite street. Rooms are exquisite - peaceful & serene. The gardens beautiful Service is 5 star! Thank you to Andres, Abraham, Guadalupe, Javier (and the others!) for attending to every detail. We vowed to be back VERY soon. Extraordinary Place!

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Butte, Montana
2 reviews
4 of 5 stars Reviewed 2 weeks ago

It is a very nice and quiet hotel. Best for the traveler that likes the restaurants and shops around but prefers to come back to a simple quiet setting. Esta bien lindo y tranki. Mejor por el visitante que le gustan restorantes y shopping cerca pero le gusta estar en un hotel simple y tranquilo.

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Dallas, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a wonderful experience at Hacienda el Santuario. Our room (Zapote) was comfortable and lovely. It was kept scrupulously clean. The tile bathroom was especially pretty, and we appreciated that when renovating the building they maintained remnants of the colonial architecture. Other reviews mention problems with hot water, but we had no problem once we knew... More 

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Santa Fe, New Mexico
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed May 11, 2015

We are int he midst of a remodel project in San Miguel and have been coming to town about ever 2 months for the past year and a half, mostly staying at a friend's ranch out of town but also in town a few different times. Unfortunately, I cannot recommend this hotel. While the decor is fine and the location... More 

Was this review helpful? Yes 3
New York City, New York
1 review
4 of 5 stars Reviewed May 7, 2015

I was recently in town for a wedding and we stayed at Hacienda El Santuario Centro. The wait staff was very friendly and attentive. Breakfasts in the courtyard were particularly pleasant and the food was very tasty. The hotel is quite close to the main city square (about an 8 minute walk) and so not far from things to do.... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

While staying at this hotel they tried to bend over backward in fixing things that were problematic but overall I would have to recommend it with reservations. We paid for the grand master suite but of the three of these the hotels offers we got in the one without a terrace. It has a very cool atmosphere but I would... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

I booked two bedrooms in this hotel for one night in San Miguel de Allende. Beautiful clean rooms, great attentive service, L'occitane bath products a +. Breakfast consisting of fruit, bread, and coffee is included.The hacienda is very close walking distance, to the town main church, restaurants, and plaza. Definitely I will be coming back for future stays in San... More 

Was this review helpful? Yes 1
Washington, DC
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed April 1, 2015

This is a beautiful hotel! There are many patios and it is full of lush foliage and lovely vistas. I booked a grand suite "Nardo" as we are traveling with our adult daughter. The main room is about 15 by 20 feet and has a king bed and a "bench" that makes into a double bed. It is a bit... More 

Was this review helpful? Yes 1
Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed March 9, 2015

This is the perfect hotel to stay in SMDA. Excellent location, extremely accomodating staff who take extra steps for your comfort and convenience, the rooms are spacious, clean, and well maintained. Lovely complimentary continental breakfast served in your room or on the beautiful open garden. A full breakfast menu is available for a nominal charge. If wifi and staying connected... More 

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