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Hotel del Portal San Miguel

Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
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Hotel del Portal San Miguel
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 1 week ago
vagamondo63 Kyoto, Japan
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51 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kyoto, Japan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

if you love being right on the zocalo when all the actio is then there is no other place than the hotel del portal. on saturdays night it could be a little noisy .noise from the outside. the room wasnt really big, but it had all that was needed, really clean and the staff were very efficent and friendly, we... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very glad you enjoyed hotel del portal!!! kind regards! More 

Victoria, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wow - walk out the door and you are at the square! We were doing a bit of shopping so it was just great to be able to head back to the room with no inconvenience. We had three rooms - all were different and each was perfectly comfortable. There are large windows for light although our room looked down... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your feedback! and for visiting our hotel! we are glad you enjoyed your stay with us! please visit us soon again! kind regards! More 

Seattle, Washington
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2015

No frills spot in a great location. The place is in a grand old building, which is great, but the interior design, linens, etc., were basic. Our room had a small window, which it turns out was better than most.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for visiting hotel del portal as you may know the hotel is built in a 300+ year old building protected by UNESCO as a world heritage site so major modification cannot be done. kind regards! More 

Brisbane, Australia
2 reviews
3 of 5 stars Reviewed January 14, 2015

We travelled from Austraia to San Miguel De Allende for a wedding with our 4 month old son. The hotel was in an amazing location in SMDA. RIght in the heart of this place. The hotel faces onto the town square where the main and large church is located. It's not as noisy as you'd expect for its location... mariachi... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed the hotel unfortunately the hotel is protected by the UNESCO as a world heritage site and modifications cannot be done on the property we ask our guests to understand this situation. Kind Regards. More 

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 7, 2015

I rarely find myself needing to write negative reviews here... pretty easy going. But, the rooms at Del Portal (we had two rooms amongst our group) are dark and stuffy. My room had one window that did not open and faced the front desk. There was no way to get fresh air or even see fresh air. The location in... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we kindly ask our guests to understand one very particular situation about san miguel, the city was founded in 1542 therefore properties that are antique (like hotel del portal) are considered world heritage by the UNESCO therefore the structure cannot be modified in any way even though we do our best to make our guests... More 

Immenstadt im Allgau, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

A great location to discover san miguel. When you sneak up onto the rooftop you will realize that this could be converted into a fantastic spot, their rooms are not special and the place looks run down. Staff is great. Super helpful and they will make you feel at home. Good price, great location.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed your stay at hotel del portal in 2015 the hotel will go trough many beneficial changes and updates! Kind regards! More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2014

We found this hotel on booking.com. We figured that since it is located by the city plaza it will be close to everything. Well we were right about that, close to pretty much all the attractions, but if you want internet access this is not place to stay in. Signal is really poor and I was told it was because... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

Gracias por visitarnos! Desgraciadamente los factores como mariachis, cuetes, y celebraciones son ajenas al 100% al hotel y afectan a... More 

Ciudad Juarez, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 2, 2014

We stayed in this hotel on recommendation from someone who enjoyed their stay. However, we did not have a good stay. Our first night we stayed in a room on the top floor at the back of the hotel. It had a poor wifi signal and some serious plumbing problems (the toilet and the shower) in the bathroom. As a... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

gracias por sus comentarios los cuales no ayudan a mejorar día a día desgraciadamente en las construcciones antiguas de san... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards! More 

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed February 28, 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its... More 

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