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All 56 San Miguel de Allende hotels

Hotel del Portal San Miguel

Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
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Hotel del Portal San Miguel
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A recent review
3 of 5 stars reviewed 4 weeks ago
Chris T Seattle, Washington
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49 reviews from our community

Traveler rating
    14
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    9
    7
    10
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27
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Seattle, Washington
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

No frills spot in a great location. The place is in a grand old building, which is great, but the interior design, linens, etc., were basic. Our room had a small window, which it turns out was better than most.

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Brisbane, Australia
2 reviews
3 of 5 stars Reviewed January 14, 2015

We travelled from Austraia to San Miguel De Allende for a wedding with our 4 month old son. The hotel was in an amazing location in SMDA. RIght in the heart of this place. The hotel faces onto the town square where the main and large church is located. It's not as noisy as you'd expect for its location... mariachi... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed the hotel unfortunately the hotel is protected by the UNESCO as a world heritage site and modifications cannot be done on the property we ask our guests to understand this situation. Kind Regards. More 

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 7, 2015

I rarely find myself needing to write negative reviews here... pretty easy going. But, the rooms at Del Portal (we had two rooms amongst our group) are dark and stuffy. My room had one window that did not open and faced the front desk. There was no way to get fresh air or even see fresh air. The location in... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we kindly ask our guests to understand one very particular situation about san miguel, the city was founded in 1542 therefore properties that are antique (like hotel del portal) are considered world heritage by the UNESCO therefore the structure cannot be modified in any way even though we do our best to make our guests... More 

Immenstadt im Allgau, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2014

A great location to discover san miguel. When you sneak up onto the rooftop you will realize that this could be converted into a fantastic spot, their rooms are not special and the place looks run down. Staff is great. Super helpful and they will make you feel at home. Good price, great location.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments we are glad you enjoyed your stay at hotel del portal in 2015 the hotel will go trough many beneficial changes and updates! Kind regards! More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2014

We found this hotel on booking.com. We figured that since it is located by the city plaza it will be close to everything. Well we were right about that, close to pretty much all the attractions, but if you want internet access this is not place to stay in. Signal is really poor and I was told it was because... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

Gracias por visitarnos! Desgraciadamente los factores como mariachis, cuetes, y celebraciones son ajenas al 100% al hotel y afectan a... More 

Ciudad Juarez, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 2, 2014

We stayed in this hotel on recommendation from someone who enjoyed their stay. However, we did not have a good stay. Our first night we stayed in a room on the top floor at the back of the hotel. It had a poor wifi signal and some serious plumbing problems (the toilet and the shower) in the bathroom. As a... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

gracias por sus comentarios los cuales no ayudan a mejorar día a día desgraciadamente en las construcciones antiguas de san... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only... More 

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards! More 

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed February 28, 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its... More 

Houston, TX
Top Contributor
228 reviews 228 reviews
217 hotel reviews
428 helpful votes 428 helpful votes
2 of 5 stars Reviewed February 16, 2014

Booked for 2 nights, but checked out after 1st night. Staff called the Manager, who originally refused to refund the charge for the 2nd night. However, after I showed them photos we had of the filthy shower curtain & dirty shower floor & threatened to post them online, they called the Manager back & he changed his mind. Absolutely the... More 

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Gerente G, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments all properties on the main square in san miguel date from the 16th century or earlier and since san miguel is a world heritage site protected by the UNESCO modifications to structures are strictly forbidden thats why no facilities are allowed downstairs or no elevators are allowed, We appreciate your comments and will take action... More 

San Antonio
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 20, 2013

Considering the costs of rooms in San Miguel, this rates a 4 star due to the reasonable cost, location, and room. Being in the plaza in the historical district, this is a great location. The first room had a/c with a good view of the cathedral but due to a bar right behind playing music we moved to a different... More 

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guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! We are glad you had a good stay in hotel del portal! as january the 1st the hotel is going trough a major remodeling and improvement process with this we are really looking forward to offering our guests the best option in the heart of san miguel! Best Regards! More 

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Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range (Based on Average Rates): $
Number of rooms: 13
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