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All 55 San Miguel de Allende hotels

Hotel del Portal San Miguel

Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
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Hotel del Portal San Miguel
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A recent review
5 of 5 stars Reviewed September 22, 2014
DustinDean New Brighton North, New Zealand
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46 reviews from our community

Traveler rating
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    7
    6
    9
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26
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Brighton North, New Zealand
1 review
5 of 5 stars Reviewed September 22, 2014

What a wonderful experience Hotel del Portal San Miguel was! The rooms were beautiful, great amenities, wonderful beds and very relaxing location. The restaurant food was wonderful! Great wines, gourmet foods all very fresh and tasty. The pool was refreshing and although we didn't use the spa facilities, they did offer them and we would love to go back and... More

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France
1 review
5 of 5 stars Reviewed September 19, 2014

A beautiful, quiet, elegant place! Each room has its own personality, full of beautiful details and amazing! and everything you need to make you feel great and very relaxed. Quiet and with great privacy! Excellent service! Since contact, reception, suggestions, warnings, etc. All the staff are very friendly and helpful! Thank you for everything! The truth is that made us... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

we are very glad you enjoyed your stay at hotel del portal! we look forward to seeing you again at our hotel sometime soon! Kind regards! More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2014

We found this hotel on booking.com. We figured that since it is located by the city plaza it will be close to everything. Well we were right about that, close to pretty much all the attractions, but if you want internet access this is not place to stay in. Signal is really poor and I was told it was because... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

Gracias por visitarnos! Desgraciadamente los factores como mariachis, cuetes, y celebraciones son ajenas al 100% al hotel y afectan a... More

Ciudad Juarez, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 2, 2014

We stayed in this hotel on recommendation from someone who enjoyed their stay. However, we did not have a good stay. Our first night we stayed in a room on the top floor at the back of the hotel. It had a poor wifi signal and some serious plumbing problems (the toilet and the shower) in the bathroom. As a... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review
Google Translation

gracias por sus comentarios los cuales no ayudan a mejorar día a día desgraciadamente en las construcciones antiguas de san... More

Michigan City, Mississippi
1 review
5 of 5 stars Reviewed March 8, 2014

The del Portal was very nice. This was our first visit to San Miguel and location was very important to us. This hotel is centrally located. You are able to walk to shops and restaurants and town square. The hotel was clean and the staff was wonderful. The breakfast was very good and recommendations for lunch and dinner were exactly... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for visiting our hotel we are glad to hear our staff was helpful and that you had a great overall experience in our hotel! Please visit us again soon! Kind Regards! General Manager & staff More

Houston, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards! More

Norfolk, Virginia
1 review
5 of 5 stars Reviewed March 5, 2014

Great experience. Perfect location, lovely rooms and a great price. Reasonable meals and immaculately clean. English spoken and helpful staff. Would recommend to anyone. Rooms are small but comfortable. Would suggest a junior suite with a nice sitting area.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very glad you had a great time at hotel del portal and look forward to your ned stay with us! Kind regards! More

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed February 28, 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its... More

Houston, TX
Top Contributor
218 reviews 218 reviews
207 hotel reviews
413 helpful votes 413 helpful votes
2 of 5 stars Reviewed February 16, 2014

Booked for 2 nights, but checked out after 1st night. Staff called the Manager, who originally refused to refund the charge for the 2nd night. However, after I showed them photos we had of the filthy shower curtain & dirty shower floor & threatened to post them online, they called the Manager back & he changed his mind. Absolutely the... More

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Gerente G, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments all properties on the main square in san miguel date from the 16th century or earlier and since san miguel is a world heritage site protected by the UNESCO modifications to structures are strictly forbidden thats why no facilities are allowed downstairs or no elevators are allowed, We appreciate your comments and will take action... More

San Antonio
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 20, 2013

Considering the costs of rooms in San Miguel, this rates a 4 star due to the reasonable cost, location, and room. Being in the plaza in the historical district, this is a great location. The first room had a/c with a good view of the cathedral but due to a bar right behind playing music we moved to a different... More

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guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! We are glad you had a good stay in hotel del portal! as january the 1st the hotel is going trough a major remodeling and improvement process with this we are really looking forward to offering our guests the best option in the heart of san miguel! Best Regards! More

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Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range (Based on Average Rates): $
Number of rooms: 13
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