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All 54 San Miguel de Allende hotels

Hotel del Portal San Miguel

Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
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Hotel del Portal San Miguel
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A recent review
5 of 5 stars Reviewed March 8, 2014
Elita F Michigan City, Mississippi
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37 people have reviewed this hotel

Traveler rating
    10
    7
    7
    5
    8
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7
19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Ciudad Juarez, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel on recommendation from someone who enjoyed their stay. However, we did not have a good stay. Our first night we stayed in a room on the top floor at the back of the hotel. It had a poor wifi signal and some serious plumbing problems (the toilet and the shower) in the bathroom. As a... More

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Michigan City, Mississippi
1 review
5 of 5 stars Reviewed March 8, 2014

The del Portal was very nice. This was our first visit to San Miguel and location was very important to us. This hotel is centrally located. You are able to walk to shops and restaurants and town square. The hotel was clean and the staff was wonderful. The breakfast was very good and recommendations for lunch and dinner were exactly... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for visiting our hotel we are glad to hear our staff was helpful and that you had a great overall experience in our hotel! Please visit us again soon! Kind Regards! General Manager & staff More

Houston, Texas
1 review
5 of 5 stars Reviewed March 6, 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only... More

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards! More

Norfolk, Virginia
1 review
5 of 5 stars Reviewed March 5, 2014

Great experience. Perfect location, lovely rooms and a great price. Reasonable meals and immaculately clean. English spoken and helpful staff. Would recommend to anyone. Rooms are small but comfortable. Would suggest a junior suite with a nice sitting area.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very glad you had a great time at hotel del portal and look forward to your ned stay with us! Kind regards! More

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed February 28, 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

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Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its... More

Houston, TX
Top Contributor
209 reviews 209 reviews
199 hotel reviews
398 helpful votes 398 helpful votes
2 of 5 stars Reviewed February 16, 2014

Booked for 2 nights, but checked out after 1st night. Staff called the Manager, who originally refused to refund the charge for the 2nd night. However, after I showed them photos we had of the filthy shower curtain & dirty shower floor & threatened to post them online, they called the Manager back & he changed his mind. Absolutely the... More

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Gerente G, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments all properties on the main square in san miguel date from the 16th century or earlier and since san miguel is a world heritage site protected by the UNESCO modifications to structures are strictly forbidden thats why no facilities are allowed downstairs or no elevators are allowed, We appreciate your comments and will take action... More

San Antonio
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 20, 2013

Considering the costs of rooms in San Miguel, this rates a 4 star due to the reasonable cost, location, and room. Being in the plaza in the historical district, this is a great location. The first room had a/c with a good view of the cathedral but due to a bar right behind playing music we moved to a different... More

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guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! We are glad you had a good stay in hotel del portal! as january the 1st the hotel is going trough a major remodeling and improvement process with this we are really looking forward to offering our guests the best option in the heart of san miguel! Best Regards! More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed May 19, 2013

We had a great time at hotel del portal the location is simply the best in san miguel you cant be closer to all the action! all restaurants, atraccions sightseeing, and the famous church are just steps away, the hotel is really nicely decorated rooms are very nice clean and well equipped staff is great i really recommend this hotel!

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guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very happy to know you had a great experience in our hotel! we look forward to seeing you again! Kind regards! More

Monterrey, Mexico
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 3, 2013

The hotel is a boutique hotel with small rooms and good service. The location is unbeatable it has to be the best location right in the central plaza. The downsides: the hotel is small so no restaurant or room service . No in-hotel parking so it takes time to get in or out (they know you will not use your... More

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Celaya, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 21, 2012

Last time I was in San Miguel de Allende I stayed at Hotel del Portal and it was a great experience. The service was perfect, the have really comfortable rooms and beds. But the location is one of the best things about the hotel, it is in the heart of San Miguel. The front rooms are a bit noisy when... More

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Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #43 of 54 hotels in San Miguel de Allende
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The hotel is designed for the traveler who wants to be close to all of the energy and excitement of downtown San Miguel de Allende. An excellent option to stay literally steps away from the heart of this city. Hotel del Portal, a former mansion transformed into a first-class hotel, is situated in the very heart of the historic center of San Miguel de Allende. With a magical atmosphere blending colonial, Asian, and Mexican influences, this small refined property is directly under the arches that face the main city square. It is next to the Parish of San Miguel Archangel, one of the most popular attractions in San Miguel de Allende and the main architectural symbol of the town. ... more   less 
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