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Hotel Mision San Miguel de Allende

Queretaro 1 | Colonia Centro, San Miguel de Allende 37700, Mexico (Formerly Hotel Refugio del Molino)
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Hotel Mision San Miguel de Allende
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A recent review
4 of 5 stars reviewed 4 days ago
whitney756 San Miguel de Allende, Mexico
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Miguel de Allende, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have lived in SMA for several years however, I heard very little of this hotel which to me is an "unknown gem". Suggest you visit it and see for yourself. We just held a Canada Day Celebration at the hotel in the beautiful surroundings of the hotel and when it rained we were moved inside. When we organized the... More 

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Walla Walla, Washington
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel price is not in keeping with what one receives. Room service is double what it would be/was in Mexico City. At 2 AM one morning while we were there a man tried to get in to our room. We had the extra latch on the door so he couldn't get in, but he was given a key at the... More 

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Desarrollo Orga... Q, General Manager at Hotel Mision San Miguel de Allende, responded to this review
Google Translation

Estimado huésped, Gracias por sus comentarios, lamentamos profundamente la experiencia que tuvo durante su estancia; le puedo asegurar que hemos... More 

Melbourne, Australia
Level Contributor
151 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 2, 2015

Great location 20 minutes walk down to the historic centre. Easy taxi transfers or public bus if not energetic! Rooms were good and large, facilities excellent and the staff very helpful even though we had the usual lack of english speaking. Restaurant was good, breakfasts excellent. Wifi in room excellent. A small concern is that there is no signage in... More 

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Desarrollo Orga... Q, General Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest, Thank you very much for your comment, we will take action in each one of them in order to improve our service. We hope to have the pleasure of welcoming you again. Best regards, Pilar Gonzalez General Manager More 

Charleston, South Carolina, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

This charming hotel hosts the English speaking Rotary Club weekly meetings as a community service. Many Rotarians then thank the hotel by having lunch in the hotel's restaurant. The setting is very pleasant and the staff very accommodating.

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Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review
Google Translation

Estimado Huésped: Mil gracias por sus comentarios, es para nosotros un honor contar con su presencia en esta su casa,... More 

San Miguel de Allende, Mexico
1 review
5 of 5 stars Reviewed April 14, 2015

Every week we get together for a Rotary meeting of members and guess. Some weeks, we have an special speaker who brings additional visitors and residents to hear him / her and the hotel has being very helpful to arrange a larger place for it. The hotel staff also has responded very good on larger events like the Pancake breakfast.... More 

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Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear Rotary friend: We are very thankful for the opportunity of being the house of such and important group. It is always a pleasure to host you and be part of your experience. I hope to continue counting with your preference. Best regards, Pilar González General Manager More 

Alvin, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 21, 2015

Nice hotel but definitely needs some upgrades specially in the rooms. Great open spaces with a nice pool. Restaurant has good options with breakfast included in the price. I really think that is overpriced. Personnel is very friendly.

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Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest: Thank you fot taking the time to pass on your comments, these help us to improve our services. We hope to have a new opportunity to serve you and make your experience completely enjoyable. Yours in hospitality, Pilar González General Manager More 

Smalltown, Canada
2 reviews
3 of 5 stars Reviewed February 21, 2015

Rooms are expensive, very cold, and need to be upgraded! We did not get any breakfast with our booking but not sure if they include in all rooms or not. Restaurant food is not great for the price and wouldn't recommend it unless you are starving like we were. Room we were in was huge and shower too. Problem with... More 

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Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear guest, We appreciate the comments you made about your recent stay, these comments help us to identify our weaknesses and we are acting on the facts you mentioned to improve for our guests. I hope we can have the oportunity of hosting you again so you can notice the improvement. Best regards, Pilar González General Manager More 

Oakland, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I recently had the privilege of working with the Hotel Mision San Miguel de Allende's staff on a major event held at the hotel. I found the staff easy to work with and attentive to our requirements and needs. As a result of their hard work and attention to detail, the event was very successful. I especially want to thank... More 

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Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear guest: We deeply appreciate your comments, for us it was a pleasure to be part of such an important event, certainly your distinguished group represent an example of social responsability that deserves total respect and admiration. We hope we can continue having the honor of being a fraction of your laudable labor and of course continue being your house.... More 

San Miguel de Allende, Mexico
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel hosted a public event for our local Rotary Club in San Miguel de Allende. The event, which drew a crowd of over 500 guests, was a huge success and everyone concerned reported a very positive experience. The staff were very accommodating, fulfilling all our requests seamlessly. The hotel's common areas and grounds were well cared for and made... More 

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Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear Rotary Club friends: It has been an honor to be part of you important event and to know through your comments that it was a succesful event. For us it will be a pleasure to continue participating in such noble causes and please consider this hotel as your home. Best regards, Pilar Gonzalez General Manager More 

Vienna, Austria
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed November 16, 2014

Very clean hotel with a lovely layout around central gardens. Rooms were very cold so the extra blanket was really needed. Food for dinner and breakfast was only average. Staff are pleasant and helpful. Wifi worked. Very good showers.

Was this review helpful? Yes
Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest, Thank you very much for your comments, they allow us to improve day by day. We are working on the points that you mentioned. We hope to see you soon one more time. Best regards, Pilar González General Manager More 

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