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Hotel Mision San Miguel de Allende

Queretaro 1 | Colonia Centro, San Miguel de Allende 37700, Mexico (Formerly Hotel Refugio del Molino)
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Hotel Mision San Miguel de Allende
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A recent review
3 of 5 stars reviewed 6 days ago
Leon A Alvin, Texas
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106 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alvin, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel but definitely needs some upgrades specially in the rooms. Great open spaces with a nice pool. Restaurant has good options with breakfast included in the price. I really think that is overpriced. Personnel is very friendly.

Was this review helpful? Yes
Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest: Thank you fot taking the time to pass on your comments, these help us to improve our services. We hope to have a new opportunity to serve you and make your experience completely enjoyable. Yours in hospitality, Pilar González General Manager More 

Smalltown, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Rooms are expensive, very cold, and need to be upgraded! We did not get any breakfast with our booking but not sure if they include in all rooms or not. Restaurant food is not great for the price and wouldn't recommend it unless you are starving like we were. Room we were in was huge and shower too. Problem with... More 

Was this review helpful? Yes
Desarrollo Orga... Q, Manager at Hotel Mision San Miguel de Allende, responded to this review

Dear guest, We appreciate the comments you made about your recent stay, these comments help us to identify our weaknesses and we are acting on the facts you mentioned to improve for our guests. I hope we can have the oportunity of hosting you again so you can notice the improvement. Best regards, Pilar González General Manager More 

Oakland, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I recently had the privilege of working with the Hotel Mision San Miguel de Allende's staff on a major event held at the hotel. I found the staff easy to work with and attentive to our requirements and needs. As a result of their hard work and attention to detail, the event was very successful. I especially want to thank... More 

Was this review helpful? Yes 1
Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear guest: We deeply appreciate your comments, for us it was a pleasure to be part of such an important event, certainly your distinguished group represent an example of social responsability that deserves total respect and admiration. We hope we can continue having the honor of being a fraction of your laudable labor and of course continue being your house.... More 

San Miguel de Allende, Mexico
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel hosted a public event for our local Rotary Club in San Miguel de Allende. The event, which drew a crowd of over 500 guests, was a huge success and everyone concerned reported a very positive experience. The staff were very accommodating, fulfilling all our requests seamlessly. The hotel's common areas and grounds were well cared for and made... More 

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Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear Rotary Club friends: It has been an honor to be part of you important event and to know through your comments that it was a succesful event. For us it will be a pleasure to continue participating in such noble causes and please consider this hotel as your home. Best regards, Pilar Gonzalez General Manager More 

Vienna, Austria
Top Contributor
62 reviews 62 reviews
22 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed November 16, 2014

Very clean hotel with a lovely layout around central gardens. Rooms were very cold so the extra blanket was really needed. Food for dinner and breakfast was only average. Staff are pleasant and helpful. Wifi worked. Very good showers.

Was this review helpful? Yes
Desarrollo Orga... Q, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest, Thank you very much for your comments, they allow us to improve day by day. We are working on the points that you mentioned. We hope to see you soon one more time. Best regards, Pilar González General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

It's supposed to be a nice hotel since it is from the "Mision" franchise, the rooms are from a 2-3 star hotel no to mention the bathroom that is like a 1-2 star hotel. The rates start from around 100 USD. I'll never stay again in this hotel.

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direct0rH0tel, Gerente at Hotel Mision San Miguel de Allende, responded to this review

Dear Guest, We deeply regret that your stay was not as pleasant as expected, discussed measures to carry out the refurbishment of several rooms are being taken. We hope that you give us the opportunity to welcome you again and enjoy the hotel experience in a totally different way. Regards Pilar Gonzalez Director Misión San Miguel de Allende More 

Waterford, Ireland
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 16, 2014

Clean hotel, average restaurant. Very noisy. If your room is beside the road, the traffic is constant, but there are also rooms in front of the kitchen and playground areas...so you will always be woken up early by the noise. Staff are accomodating, and the room was comfortable however.

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 29, 2013

the installations are very good, the pool is lovely, there are pool tables and mini golf for the children, the rooms are nice, and the bath is large and very lovely. but, when u pay for the night u get breakfast for 2 adults , the children must pay, every child 90 pesos (like 9 dollars) for american breakfast, and... More 

Was this review helpful? Yes 2
Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 5, 2013

Not clean, very noisy, restrooms smell terrible so if you leave the door open to the room the whole room will smell terrible! Location is farnfrom down town San Miguel so there is nothing I can recomend from this hotel.

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 24, 2012

The worst hotel in San Miguel. The pool was cold as ice. The room was old with a dusty carpet and with a lot of noise. Beds are uncomfortable and the bathroom doesn't even had a hair dryer. Staff didn't care about my complaints and their attitude was terrible. They even let dangerous tools outside my room and my kid... More 

Was this review helpful? Yes 2
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