We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info

City Express Tampico

Av. Hidalgo 5820 | Plaza la Herradura, Tampico 89360, Mexico
Hotel amenities
City Express Tampico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #11 of 28 Hotels in Tampico
A recent review
3 of 5 stars Reviewed February 15, 2015
1BigSaintsFan San Antonio, Texas
Write a Review

23 reviews from our community

Traveler rating
    4
    6
    7
    4
    2
See reviews for
5
3
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (2)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (6)
All months
San Antonio, Texas
Top Contributor
147 reviews 147 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 15, 2015

I stay at IHG properties a lot, and mainly at Holiday Inn Expresses when I travel domestically, and this property was very comparable. The staff, (though no one seemed to speak very much English at all), were very tentative, polite and helpful. They have a full-time security guard and they are located in a great shopping/dining center with nice choices... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

Denver, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 27, 2013

Stayed for a couple of day for business trip. The hotel is clean but prices are high for what you get. There are several other negatives to the hotel. There is no place at all for parking and its very hard to sleep comfortably having music blaring outside until the late hours of the night. There are several businesses surrounding... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the noise in your room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation... More 

Veracruz, Mexico
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

I stayed 2 nights at this hotel and it was a good experience, the rooms are clean and comfortable but small as you would expect from any other hotel from this chain. TV sets are small and outdated but work fine and AC units are noisy. In one of the rooms I stayed the sink was collecting water because a... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Good afternoon Luis. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tampico did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Cooperstown
Top Contributor
89 reviews 89 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 15, 2012

I was a little anxious having read the other comments here but when I arrived at City Express, Tampico my fears were all eliminated. The desk was efficient, the security guards friendly and between their attempts at English and mine in Spanish everything was fine. The internet is sometimes slow but I find that everywhere. The manager made no less... More 

Was this review helpful? Yes 1
Management response:

Appreciated guest It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. They look for the improvements to your next visit unforgettable. we say goodbye to you, reiterating our commiment to continue improve More 

Greenville South Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2009

This hotel is located near Applebees and across from Walmart however as a travel agent I would not recommend this hotel to my clients. The toilets smelled like sewer, they had no irons available even though it says just ask for irons if you need one, no hair dryers. The front desk could not answer several questions such as where... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
2 of 5 stars Reviewed November 26, 2008

The room was average but comfortable enough. Nice bright colors, but the internet service was terrible. There was no internet for 24 hours on 3 of the 10 days I stayed at City Express. No explanation for why it was not working nor any apologies from the front desk. for this inconvenience.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question