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City Express Tampico

Av. Hidalgo 5820 | Plaza la Herradura, Tampico 89360, Mexico
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City Express Tampico
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31 Reviews from our TripAdvisor Community

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Traveler rating
    4
    11
    9
    5
    2
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8
4
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (3)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (5)
All months
San Antonio, Texas
Level Contributor
190 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed February 15, 2015

I stay at IHG properties a lot, and mainly at Holiday Inn Expresses when I travel domestically, and this property was very comparable. The staff, (though no one seemed to speak very much English at all), were very tentative, polite and helpful. They have a full-time security guard and they are located in a great shopping/dining center with nice choices... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

Denver, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 27, 2013

Stayed for a couple of day for business trip. The hotel is clean but prices are high for what you get. There are several other negatives to the hotel. There is no place at all for parking and its very hard to sleep comfortably having music blaring outside until the late hours of the night. There are several businesses surrounding... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the noise in your room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation... More 

Travelers are raving about these Tampico hotels

Veracruz, Mexico
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

I stayed 2 nights at this hotel and it was a good experience, the rooms are clean and comfortable but small as you would expect from any other hotel from this chain. TV sets are small and outdated but work fine and AC units are noisy. In one of the rooms I stayed the sink was collecting water because a... More 

Was this review helpful? Yes 1
Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Good afternoon Luis. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tampico did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Cooperstown
Level Contributor
97 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 15, 2012

I was a little anxious having read the other comments here but when I arrived at City Express, Tampico my fears were all eliminated. The desk was efficient, the security guards friendly and between their attempts at English and mine in Spanish everything was fine. The internet is sometimes slow but I find that everywhere. The manager made no less... More 

Was this review helpful? Yes 1
Management response:

Appreciated guest It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. They look for the improvements to your next visit unforgettable. we say goodbye to you, reiterating our commiment to continue improve More 

Greenville South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 28, 2009

This hotel is located near Applebees and across from Walmart however as a travel agent I would not recommend this hotel to my clients. The toilets smelled like sewer, they had no irons available even though it says just ask for irons if you need one, no hair dryers. The front desk could not answer several questions such as where... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
2 of 5 stars Reviewed November 26, 2008

The room was average but comfortable enough. Nice bright colors, but the internet service was terrible. There was no internet for 24 hours on 3 of the 10 days I stayed at City Express. No explanation for why it was not working nor any apologies from the front desk. for this inconvenience.

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