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BEST WESTERN PLUS Bentley Hotel & Spa

Certificate of Excellence
Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
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BEST WESTERN PLUS Bentley Hotel & Spa
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444 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (444)
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    (122)
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Maidenhead, United Kingdom
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took a party of 60 people to this hotel for one week and they provided us with excellent service throughout. The food & variety were very good as indeed was the room service. Attention to details was very much in evidence and nothing seemed to be too much trouble. The adjacent spa facilities were very reasonably priced and provided... More 

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Ampthill
2 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely welcome, lilly was really helpful ☺ room was excellent and our daughter slept well in the crib that was provided. The only downside we found was that the food in the bar wasn't great. It was nice, just not what we expected when we ordered the curry. Overall a lovely place with really helpful, kind staff and a short... More 

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Lincoln, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Had Lunch after being reccomended to me by a friend, went along with my wife the bar staff were very pleasant and efficient. Moving on to the restaurant the meal was exceptional and the service was also very professional. I would like to thank Giovanni and Kerry for their very pleasant manor and attention to detail. A lovely hotel in... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you very much for your kind words . I am sure Giovanni and Kerry will be very happy to hear that you mentioned them in your review. I am pleased you enjoyed your lunch compliments are always appreciated by all of us Best wishes Carole Wootton More 

Verneuil-sur-Avre, France
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel Good welcome The room was clean and comfortable except for the pillows ,very uncomfortable. The food was average,nothing special. The staff looked after us very well. Shame the bar closed too early

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your pleasant review . May i take the time to point out a couple of things you mentioned . ! .the bar does not close at all for residents the night porters would have served you for as long as you wished to stay after the bar staff left for the evening. 2. Every room has a... More 

Essex
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Neededa hotel near Lincoln to break a journey to Grimsby and back and wanted to see Lincoln. Chose this via Tripadvisor as seemed a good deal and were not disappointed. Room was clean quiet and comfortable and we asked for a room near the pool which we got. The pool, sauna, steamroom and gym area were excellent. The breakfast was... More 

Was this review helpful? Yes 1
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

No Tim ! Thank you for choosing the Bentley after reading trip advisor. You are very kind to compliment us all and I am so pleased you found time for the leisure club too. Yes all our food is locally sourced and of course you ate our famous Lincolnshire sausages which can't be beaten. I will make sure chef knows... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great value for money, offering a spa as well, never got to use the facilities but were made aware of them when checking in at no extra costs. Staff very friendly & helpful. Room was very clean and had a good nights stay. Recommend.

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your review .I am so pleased you enjoyed your stay with us ,next time make sure you have the time to use the leisure club to relax a little. Kind regards Carole Wootton More 

Ipswich
Level Contributor
109 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our 4th year we have stayed in the Bentley Hotel in Lincoln and this is the best that it gets in terms of comfort and style. Greeted by very friendly staff it is excellent from the minute you get in the door, the sort of service I like and expect. Our room 356 (otherwise known as the Poppy... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

What can i say to you other than a great big thankyou .Please let a manager know when you return again and mention that I had asked you to . Returning customers such as yourselves are a pleasure to accomodate.I wish we could achieve such high praise from every one. I will also pass on your kind words to the... More 

Sevenoaks, United Kingdom
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed for two nights at the Bentley Hotel and Spa which was about 15 minutes’ drive from Lincoln city centre and a great place to relax in the evenings. Our room (123) was large, with a bath, tea and coffee making facilities, good comfortable double bed, rather limited storage space, hairdryer, and free Wi-Fi. The hotel... More 

Was this review helpful? Yes 1
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your very kind review of us all here at the Bentley. I have taken all your ideas to heart and will definately think about your suggestions. the one re wifi we will not change as we have many local business conferences and it would be too open for the general public to use and will slow down... More 

chichester
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 25, 2015

For a budget hotel it was clean and provided a very good nights sleep. The room was clean if not rather bland and gloomy. However that is about as good as it gets. Everything about the hotel is budget, from carpets to doors, from coffee to bacon. From the moment a waiter poured water into a G&T, I knew it... More 

Was this review helpful? Yes 2
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your review . Firstly we are not a budget hotel .The carpets and doors are definitely not budget (I should know as I pay the bills) Gloomy room ? Different customers different tastes . The coffee is freshly ground and the bacon is first class back bacon. I have conferred with the maître d who agreed there... More 

Tunbridge Wells KENT, United Kingdom
1 review
5 of 5 stars Reviewed May 25, 2015

although we only stayed overnight. The staff and ameneties were great. would definately stay again. A friendly welcome greeted us and a genuine farewell made you feel special and we only had a very short stay! would definately stay at Best Western again if all are as nice as the hotel in Lincoln.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

What a lovely compliment .We obviously ticked all the boxes for you which only leaves me to say please come again and thank you so much Kindest regards Carole Wootton More 

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