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BEST WESTERN PLUS Bentley Hotel & Spa

Certificate of Excellence
Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
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BEST WESTERN PLUS Bentley Hotel & Spa
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455 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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    (455)
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    (122)
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Lincoln, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice room with comfortable bed and pillows, had menu to change if not to your liking. After reading previous review about biscuits was disappointed to find only one between two still. Good choice and enjoyable breakfast Enjoyed leisure facilities. Would have expected a hotel like this to have a proper coffee machine, just an observation.

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Great Barton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Best hotel stayed in the UK. Standard is more like a 5 star, faultless customer service from reception, housekeeping, restaurant - staff treated us with a smile, warmth and genuinely helpful. Stayed as guests at wonderful wedding celebration held there. Rooms and all furnishings excellent, will definitely be back asap. If you want a totally relaxing, welcoming stay, this hotel... More 

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Huddersfield
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just arrived home from a one night stay at this hotel and wanted to add my review as quickly as possible. We loved this hotel from the check in staff to the check out staff everything about it was excellent. Or room was large, clean with a lovely king sized bed. Every single staff member that we met was friendly... More 

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Leicester, United Kingdom
5 of 5 stars Reviewed 1 week ago

Just returned from three night stay with husband and two friends. Could not fault anything. We were given an upgraded room by very pleasant and welcoming reception staff ( The Carole Suite) which was roomy and comfortable. The bar was a lovely area for pre dinner drinks and post dinner coffees. All our evening meals were excellent with a good... More 

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Harrogate, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, comfortable rooms and good food made our weekend break at this hotel a very pleasant experience. Only minor gripe was that there didn't seem to be any other outside space to sit and have a drink other than the tables overlooking the car park.

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your great review . I am so pleased you enjoyed your stay with us . I too wish we had a way to serve you in the garden at the side of the hotel . I will put my thinking cap on to try and find a way. Sincerely Carole Wootton More 

Stratford-upon-Avon, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We experienced difficulty in booking a hotel for the dates that we wanted so we felt lucky when we managed to book the Bentley almost last minute, although we did not have time to do our usual 'due diligence'. However, on arrival, we were dismayed at the location which was bounded by two very busy dual-carriageways and no garden at... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your review of us .I am happy you enjoyed the attention of our staff, but I regret that you did not take more time to see where we are situated . It is hardly any fault of ours that the location was not as you required. The settee in your room is of the best cows leather... More 

Darlington, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't rate this hotel enough, its has welcoming staff, speedy check-in, nice rooms with the added benefit of air conditioning (a life saver!) The receptionist gave us some wonderful flapjack to have with our cup of tea. Good restaurant with a lovely selection and reasonable prices. Excellent Spa and pool but on this occasion we did not have time... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

What can I say other than a great big thank you for your lovely review on us. If only we could completely satisfy all our customers as we do for you . You make the jobs we all do worthwhile Many thanks again Best wishes Carole Wootton More 

Teesside
Level Contributor
115 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here overnight on business, with a couple of days in a meeting room. Reception staff were warm, welcoming and helpful The room was adequete, however, a bit drap for me. The air conditioning unit worked extremely well!!! I went dow to the bar at 1050hrs, to see the shutters being pulled down with people in the bar, was most... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Oh dear not an excellent review .I will take all your comments on board .Chef will be dismayed and so will all the staff as they do their utmost to keep all customers happy. a little unkind I feel re the bar shutters . The actual bar person goes off at 11pm BUT all residents can drink for however long... More 

Newport, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Celebrated my Mums 80th birthday party at The Bentley staying overnight. The rooms were excellent, the food was brilliant and the staff couldn't have been more helpful. The party was well organised, the food excellent and made Mums day even more special, thank you to Matthew, Giovanni and all the team.

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you for your lovely review and taking the time to mention individual people . I will certainly pass on your kind words to everyone. I am so pleased your mother enjoyed her birthday and hope she will have many more in the years to come Sincerely Carole Wootton More 

Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Bentley approx two years ago when cycling from Edinburgh to Daventry - it just happened to be in the right place at the end of a tough cycling day. The pool was a great relaxation and the meal was brilliant. The staff were very friendly and helpful even housing our bicycles in the janitor's room... More 

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Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review

Thank you so much for visiting us again and for the great review . That was some cycling you did the first time I'm pleased the pool relaxed you. Looks as though we have actually done everything right for your stays with us and I will pass your comments on to all those involved Many thanks again Best wishes Carole... More 

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