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Hilton Paris Orly Airport

#3 of 5 Hotels in Orly
GreenLeadersBronze level
Hotel website
Orly Sud No 267, 94544 Orly, France
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Hilton Paris Orly Airport
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570 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • All months
    (570)
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    (158)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hilton Orly is a hotel situated on Orly airport that offers a package sleep and park when traveling from Orly airport. Dated building but nice reception and restaurant (for an airport hotel) with Hilton service (everything is possible, sir). Hallways and meeting area look ok but the room was a small disaster. Very old and dated room and an old... More 

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for your comments on Trip Advisor with regards to your recent trip with your family. We regret to read you were somewhat led down with the general condition of your room and we would like to apologize for any inconvenience you experienced. While we are aware we are not the 'newest kid on the block' we... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed the night of July 11th specifically because it was close to the airport and we were arriving late. We called for the shuttle around 11:30PM or so and the sign said it comes every 15 minutes until midnight. I was told the shuttle would be there shortly and after about 20 minutes we called back and then called... More 

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for your comments on TripAdvisor. We are truly sorry to learn that you were somewhat disappointed with your arrival experience and that your overall experience was brought down due to a relatively long waiting time for the hotel shuttle. While we would like to apologize for any inconvenience, we always endeavour to offer the highest level... More 

Travelers are raving about these Orly hotels

Warsaw, Poland
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is a small disaster. It’s good for 1 night – then you’ll probably don’t feel its disadvantages, which are: 1. Some of restaurant staff nearly doesn’t speak English. In the Hilton you should also expect that they know at least basic types of coffees. I was ordering double espresso macchiato. Even though I was explaining each time I... More 

Was this review helpful? Yes 1
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, WOW - thank you for your detailed review on your recent stay in our hotel. At the outset, please accept my sincere apologies for any inconvenience you might have experienced while travelling through France. I do regret to read that the language barrier caused you not to receive your double espresso macchiato - the way you like it.... More 

Abu Dhabi, United Arab Emirates
1 review
3 of 5 stars Reviewed 1 week ago

I love this hotel and always feel at home. But i was very disappointed this evening when the barman and the waiter (Mehdi) refused to take our ice cream order for the kids. They we're insisting that they don't serve ice cream in the bar area and even they showed the menu that there's no ice cream in the menu.... More 

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guests, Your effort and time in sharing your comments surrounding your experience with Hilton Paris Orly Airport is most appreciated and something we take very seriously. Please accept my sincere apologies for any inconvenience you may have experienced during your visit to our hotel. We are constantly monitoring our performance against high service and quality standards. In our mission... More 

Cork, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a good hotel for business purposes. Although I had problems with the internet, normally the staff is very friendly and helpful and if you are around Orly area for business, it is a good place to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience and constructive comments about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the Internet connectivity in the room you stayed at. We have reached out to you direclty by mail as our IT manager kindly requests any... More 

Bedford Heights, Ohio
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of four spent a night and two days in Paris and stayed at this hotel. The staff was very friendly, the hotel was clean and nice and the breakfast was very good, the croissants were wonderful! What else can I say? The shuttle runs to the Orley airport every 15mins.

Was this review helpful? Yes 2
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guests, Thank you for taking the time to write this lovely review on TripAdvisor. We would like to thank you for your compliments towards our team members. This is highly appreciated and we will share this with the team. We are extremely pleased to read that you enjoyed the cleanliness of your room and our services, the breakfast and... More 

Istanbul, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is very old the facilities are old, smells bad and does not represent Hilton> I don't recommend you to stay on this hotel unless you really have too.Parking very expensive, location far from the center

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for your comments on TripAdvisor with regards to your recent visit. We regret to read you were somewhat led down with the general condition of our hotel and we would like to apologize for any inconvenience you experienced upon arrival. While we are aware we are not the 'newest kid on the block' we always endeavour... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there one night. Service absolut top class. A perfect gym for Cardio but not as much for building. The restaurant had a very good menu with good vines. Perfect place for a night before you leave the beautiful city!

Was this review helpful? Yes 3
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guests, Thank you for taking a moment to share your experience online with other travellers. I would like to personally take this opportunity to say thank you for the great feedback we received. It is so pleasant to read that you are extremely satisfied with your recent visit; such satisfaction really makes my day! As you can no doubt... More 

Brighton, United Kingdom
Level Contributor
131 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 3 weeks ago

average hotel near orly and overpriced. Convenient for orly but Resto very mediocre and wifi only free in reception. They have a lot to do to make this hotel desirable. Only good for one night before leaving orly

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for your review on TripAdvisor regarding your stay with us in May. As you might have noticed we do offer free internet to our guests in the lobby, the bar and the restaurant - as indicated on the Front Desk and elevator signs. Alternatively we also offer complimentary workstations with internet access in the business center... More 

Helsinki, Finland
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I don't remember staying in a Hilton before, so cannot compare. This hotel has a free shuttle bus from the airport every 15min during most of the day. At other times there is a button at the shuttle bus stop for calling the hotel and ordering the shuttle. English instructions visible. The hotel itself is neat. It looks a bit... More 

Was this review helpful? Yes
ORYHIGM, General Manager at Hilton Paris Orly Airport, responded to this review

Dear Guest, Thank you for sharing your recent holiday experience with other travelers on TripAdvisor. We appreciate your compliments regarding your stay in our hotel. We are very happy to hear you and your family enjoyed the service from our team and their warm welcome. We are pleased to read that you enjoyed your stay at the Hilton Paris Orly... More 

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