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Park Hyatt Beaver Creek Resort and Spa

#1 of 7 Hotels in Avon
Certificate of Excellence
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136 East Thomas Place, Avon, Beaver Creek, CO 81620
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Park Hyatt Beaver Creek Resort and Spa
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Park Hyatt Beaver Creek Resort and Spa
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546 reviews from our community

Traveler rating
    348
    128
    42
    20
    8
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206
158
11
49
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Hyatt Beaver Creek Resort and Spa
See the most recent reviews
Park City, UT
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 13, 2011

Just stayed here for a business and ski trip. The location is great, right on the slopes and in the village. The rooms are a nice size and reasonably well appointed. However, they need to work with the resort to find a way to groom the ski runs right by the hotel at a time other than 4 AM! The... More 

Was this review helpful? Yes 1
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Dear Traveljunky_8, Thank you very much for taking the time to provide us with your thoughts on the resort. I do apologize for the fact that you did not have a restful experience due to the snow machines. We have received simillar feedback from this past season and we have taken action to communicate with the mountain operations to see... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2011

When I think about what a luxury hotel in the mountains should be, Park Hyatt Beaver Creek is it. Just thinking about walking into the lobby makes me want to put on an old school ski sweater, fuzzy boots and drink hot chocolate. Location is perfect for winter activities, out one side of the hotel you have the slopes of... More 

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Dear duffster17, Thank you very much for choosing to stay with us at the Park Hyatt Beaver Creek this year. I was delighted to review your feedback regarding the resort and our staff. We do pride ourselves on our level of service and it is always nice to have one of our guests provide us with such warm remarks about... More 

Jackson, Wyoming
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 12, 2011

Just returned from a 5 night stay at the Park Hyatt. The service was excellent from the front desk, bar, coffee shop , business center and housekeeping. All of the employees that I encountered made me feel special by always using my name. Housekeeping did an exceptional job and the gentleman in the business center was always pleasant even though... More 

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Dear Reinhardt416, Thank you very much for choosing the Park Hyatt Beaver Creek. It is always a pleasure to read positive comments about the resort and about our staff. Thank you very much for taking the time to respond. We do hope to see you back at the Park Hyatt this summer and of course next Ski Season. Thank you... More 

Nederland, Colorado
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 1, 2011

I have stayed at the Hyatt Beaver Creek 4 times over the last 10 years. We even stayed once during the "transition" to "Park" status. I was very disappointed particularly this last stay with both the new spa and the rooms. The rooms are small and the double beds both sagged so that my husband and I caved to the... More 

Was this review helpful? Yes 1
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Dear Sleepdiva, We would like to say thank you for providing us with your feedback on the resort. I do apologize that we did not meet your expectations of a Park Hyatt. While we feel that this was not an adequate represenatation of the service that we provide, we do value your opinions and please know that all of your... More 

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 16, 2011

Our family just returned from a week stay with Park Hyatt and this is not the Park Hyatt standard we expected. We have stayed in many a Park Hyatt around the world and this is by far the worst. They should actually change it to Hyatt because it damages the Park brand. If it were just a Hyatt we'd expect... More 

Was this review helpful? Yes 3
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Dear SDKGAG, We would like to thank you for staying with us at the Park Hyatt Beaver Creek. We do pride ourselves on our great location and appreciate that you feel the same. We were also very sorry to hear that we failed to meet your expectations of service in our restaurant and with Housekeeping and Guest Services. As a... More 

Philadelphia, PA
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 9, 2011

I had a three night stay at the hotel and I loved it. The location is perfect right at the base of beaver creek and the service throughout the stay was great. The hotel breakfast was fabulous and the ski valets made getting to the slopes a painless process. The rooms were very comfortable and I love the Hyatt Grand... More 

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Greetings from the Park Hyatt Beaver Creek. Thank you very much for taking the time to provide us with your positive feedback regarding your stay with us. While we do not have transportation service at the hotel presently, we do some great options to provide you with for your future trips to Beaver Creek. Thank you again for taking the... More 

NYC
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 25, 2011

My corporate group uses the Park Hyatt property every year for a large client weekend, and we are always completely satisfied with the service they provide to us and our clients. I love the location of the property, at the foot of the mountain with beautiful firepits and outdoor seating to reap in the gorgeous views in front of you.... More 

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Greetings From The Park Hyatt Beaver Creek. We were so pleased to read your comments regarding our Hotel and the service that our team provided. Thank you very much for taking the time to provide us with your feedback. Your comments about our Food and Beverage offerings are very important to us and please know that we will use them... More 

Louisville
Top Contributor
65 reviews 65 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 22, 2011

This was our fifth year here, about this same time of year. Service was even better than last year. I love the location, which makes it convenient to drop off the kids for ski school. and head out ourselves At the end of the afternoon, it was nice to sit on the back, have a hot chocolate,with a chocolate chip... More 

Was this review helpful? Yes 1
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Greetings from the Park Hyatt Beaver Creek. Thank you very much for choosing the Park Hyatt Beaver Creek for a fith year in a row for your ski vacation! I was delighted to read your positive feedback regarding the service in the Hotel. Thank you very much for taking the time to provide us with your kind words. We look... More 

Los Angeles, California
Top Contributor
184 reviews 184 reviews
130 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed February 8, 2011

Stayed 4 nights while attending a symposium (and skiing). Pros: Excellent ski in/ski out location, very convenient ski valet, excellent gym, spacious room with usual amenities expected in this price range (except for coffee maker). Cons: Pricey, insufficient lighting in the room, no coffee maker in the room, insufficient front desk staff, extra charge for WiFi, grossly overpriced restaurants.

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Greetings From The Park Hyatt Beaver Creek. Thank you very much for staying with us during your symposium and for taking the time to provide us with your valuable feedback. The Management team here is currently evaluating the in-room coffee presentation in an effort to provide the best possible solution for our guests. I certainly understand how frustrating an understaffed... More 

USA
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 7, 2011

We called the hotel @ 9am to see if we could arrange for early check in and were told our room was all ready available for us! Just being able to check in upon arrival instead of leaving our things at concierge and skiing was a bonus. Upon approaching the check in desk Amanda already knew who we were and... More 

Was this review helpful? Yes
Marc_Schneider, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review

Thank you very much for the kind words. I am very happy that your trip to Beaver Creek was a special one. We sincerely appreciate your feedback and have shared your comments with Amanda, Cecelia and the entire team. We do hope to see you back at the Park Hyatt Beaver Creek again in the near future. With Warm Regards,... More 

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