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Westin Riverfront Resort & Spa

#3 of 7 Hotels in Avon
Certificate of Excellence
GreenLeadersBronze level
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126 Riverfront Lane, Avon, Beaver Creek, CO 81620
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Breakfast for 2 Included
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1 room 1 guest
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Westin Riverfront Resort & Spa
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805 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Riverfront Resort & Spa
See the most recent reviews
Dallas
Level Contributor
63 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed January 29, 2013

If you can't afford to stay at the Ritz or the Hyatt, the Westin is an excellent choice. I would like to start by complimenting the GM and his or her staff. I have been coming to the area for the last 25 years and have never experienced such well trained service. Again and again, the staff went out of... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you for your compliments and warm words. Our staff take pride in delivering a memorable experience for our guests. We're sorry for the issue experienced with your in-room movie and for not responding to your call in a timely manner. However, we're glad our staff went out of their to help you during the rest of your stay. More 

Malvern, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 29, 2013

Overall, we enjoyed our stay at the Westin. If we were without the kids and used the fitness center, spa and lounge more it would have been a different experience. With the kids it was very difficult to get to ski school but we knew that before we booked. We opted to take the direct ski bus that left from... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

We’re glad you enjoyed your stay with us at the Westin Riverfront! Our Kids Club provides another option for getting the kids to ski school. Our staff will take care of getting the kids to ski school in the morning and back to the hotel in the afternoon. That way, next time you can take full advantage of some of... More 

Houston, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed January 29, 2013

The hotel is fabulous. Very convenient to everything. Great on site access to the gondola that takes you right to the lift!!! The beds are extremely comfortable and the hotel is beautiful. I would recommend to anyone. Hot tubs are awesome. Workout facility is great. Had a very disappointing experience at the spa. My husband and i booked a massage... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you for your kind words. We apologize for your disappointing experience at the Spa and for any lack of apology or accommodation. Please call our Spa Manager at the Resort who would be pleased to receive your feedback and discuss the matter further. We want to make it right for you. Further, we will work with our associates to... More 

Chicago, Illinois
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 27, 2013

stayed for two nights midweek, worked out well , ski valet was very efficient , ski hire adjacent to hotel, the gondola to the lifts was very nice , the hot chocolate , cookies and live music couples with three hot tubs were very nice , it also has a very fine gym , cafe was a bit pricey so... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you so much for your nice review. Another option for breakfast is the market which has breakfast items including egg sandwiches, breakfast burritos, oatmeal and yogurt parfaits. We apologize that there was no an alarm clock. Each room, as standard issue, has a ihome which includes an alarm function as well as ipod docking station. Yours must have been... More 

Princeton, NJ
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

My family and I stayed at the Westin this past week for five days-- we could not have asked for a better stay. Our two bedroom suite was perfect-- beautiful mountain view, gorgeous new kitchen, spacious living room with a fireplace, large bathrooms, and a washer/dryer-- we had ample space for our gear and plenty of room to relax after... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

We’re delighted to hear our resort accommodated all of your family’s needs and that you had a fantastic ski vacation. We’re quite proud of our location, the quality of the accommodations, and our service as well. We’re excited to hear you’re coming back the next time you’re in Beaver Creek! More 

Tampa, Florida, United States
1 review
5 of 5 stars Reviewed January 22, 2013

I feel terrible that this review comes so late after my stay but better late than never I guess! In a nutshell, The Westin Riverfront Resort & Spa was hands down the best hotel I've ever stayed at in my life and from start to finish. The accommodations were outstanding. The level of service was outstanding. The scenery was outstanding.... More 

Was this review helpful? Yes
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you for staying with us at the Westin Riverfront Resort and Spa and for your nice review. We’re blushing. We’re glad you think so highly of us and that your experience was the “best of the best”. Thank you also for sharing your comments on Brenda. We’re very proud to have her on our team – like other associates,... More 

Maui, Hawaii
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed January 20, 2013

The bed... Exactly whatever the opposite of heavenly is the definition of how the pullout bed felt. How can such a lovely Starwood property that's obviously spent millions on rooms, lobby and spa go CHEAP on the pullout beds. Absolutely awful... Most uncomfortable sleeping arrangement I've ever had... And I've slept in a sailboat. Inexcusable. It is as if they... More 

Was this review helpful? Yes 2
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you for sharing your experience with our pullout sleeper sofa beds. Please accept our apologies. I have stayed on one, and you’re correct - the pullout sleeper sofas do not provide the same level of comfort and experience as our signature Westin Heavenly Beds. To ensure your entire family experiences a high level of sleeping comfort during your next... More 

Alamo, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 16, 2013

If only there could be a Westin Resort like this at every ski resort! We have stayed here before and always feel that the service is perfect; it just doesn't get any better. Gondola in, gondola out is optimum for skiers as it is is only ten steps from the boot room. They have your skis waiting at the gondola... More 

Was this review helpful? Yes 3
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank you for your nice comments and for staying with us at the Westin Riverfront Resort and Spa. Our ski valet service and the gondola next door are pretty special. We know you have other choices, so we’re delighted you choose to keeping coming back to stay at our hotel. See you again soon! More 

Santo Domingo, Distrito Nacional, Dominican Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

We spent 8 days at this hotel for ski vacations. The unit was comfortable and clean, and the service superb (concierge, car and ski valet, front desk and overall). The gondola to get to the mountain is very convenient.

Was this review helpful? Yes 1
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

We’re delighted to hear you enjoyed your ski vacation with us! Thank you for sharing your experience and we hope to see you again soon! More 

San Diego, California
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed January 9, 2013

I stayed here for a week over New Years. It is a nice hotel with lovely rooms, a fun lobby for after-skiing relaxation & a great pool/jacuzzi & fun, convenient gondola. But there a few too many negatives, in my opinion, to merit the high price vs. some of the other options in the area. First, there is a big... More 

Was this review helpful? Yes 2
Lucas B, Manager at Westin Riverfront Resort & Spa, responded to this review

Thank your for staying with us over the New Year’s Holiday. We’re pleased that you enjoyed our rooms, lobby, pool/Jacuzzis and the Riverfront Express gondola which connects the resort to the Beaver Creek lifts. We apologize that your experience of our service was not great. We appreciate your feedback and will address these concerns to ensure you will not have... More 

Hotel Review Summarization

What travelers say

  • Hot tub(9)
  • Eagle River(7)
  • Very nice(5)
  • Pool area(5)
  • Mountain view(4)
  • Bedroom suite(3)
  • Room service(3)
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