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Om Tulum Hotel Cabanas and Beach Club

3.0 of 5
Hotel website
Carretera Tulum-Punta Alen, KM. 9.5, Tulum 77780, Mexico
Special Deal
Free breakfast with your stay
Om Tulum Hotel Cabanas and Beach Club
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Ranked #54 of 79 Hotels in Tulum
A recent review
4 of 5 stars reviewed 2 weeks ago
Paula X
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320 reviews from our community

Traveler rating
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    31
    24
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45
140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location, excelent food, cozy and relaxed enviroment . All Staf members were very helpful and prompt. The ONLY draw back was the matress, hard and unconfortable. Dont miss out Sundays seafood BBQ .

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Los Angeles, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 28, 2015

My husband and I had a small cabana with a queen bed. The mattress was a short (very short) and thin mattress. The bed mattress was very uncomfortable and neither of us could sleep during our entire stay. My husband's back hurt from the mattress. Then, we had an email from the assistant manager giving us the price of a... More 

Was this review helpful? Yes 1
Llanfairfechan, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

Away from wall to wall sun des with white sand and blue sea this hotel is ideal for a short beach stop. The hotel is well situated amongst a choice of restaurants for an evening meal if you don't fancy what they offer. We found the food here to be very good. Our cabana was clean and spacious staff were... More 

Was this review helpful? Yes 1
Golden, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

True family style Mexican home. Great restaurant (not fancy), genuine staff, perfect beach, small and intimate without being showy. A true gem in a rapidly overdeveloping Tulum. We have stayed here 2 years in a row and LOVE it!!

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 29, 2015 via mobile

Went to eat at restaurant there, we waited for for while and older gentleman that seems supervise guide us to table and he couldnt even bring us menu, waited more and waiter came, i had wet hair and there was cold breeze so i asked to close window next to us they ignored it and pasta came and was so... More 

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Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

While staying in Playa del Carmen we decided to take a day trip down to Tulum and see the ruins etc....I did a search on beach places and found most of them crazy overpriced! This one was more reasonable, the pictures looked nice, the reviews were decent and the location was just where we wanted to be. Upon arriving everything... More 

Was this review helpful? Yes 2
Watsonville, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2014

Me and the Mrs spent 5 days in their chaise and couldn't of been much happier. Nayeli and the bar staff made us feel like we were on vacation. I don't think we have been to a nicer wedding venue. A very fine spot that we enjoyed.

Was this review helpful? Yes 2
Katy, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

My family had a great time service was excellent from the reception all the way till restaurant bar the personel good special recognition a the waitres Nayeli and Jose they were very helpful we will be back a soon we can we enjoy all the time at night has at beatifull senarios and privacy no problem.

Was this review helpful? Yes 2
Corte Madera, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

I recently attended a wedding at OM Tulum and I had to write a review to share my great experience. I loved the place! The entire experience was excellent. From time I first contacted the hotel to the nice email I received upon my return home, I really believed they cared about me as a guest. Lissette helped with my... More 

Was this review helpful? Yes 3
Los Angeles, California, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2014

My partner and I just got back from a week long vacation in Tulum where we stayed at Om for the whole time. I read reviews on the place before booking and fully expected it to be a bit rustic and "eco-chic," so we weren't at all put off by the concrete floors and slightly leaky thatch roof that a... More 

Was this review helpful? Yes 7
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