The management and most staff were very rude, I thought to write this for future travelers. I stayed here 2 years ago, very romantic, quaint and reasonable price, and the restaurant and hotel staff were very nice. This recent trip in Feb, there was one waiter that was nice the rest were very rude. Another guest was trying to find... More

We stayed at Om in September last year. We were celebrating our 25th wedding anniversary and wanted to stay somewhere romantic, quiet and beautiful - we couldn't have chosen anywhere better. The accommodation is basic but that's what makes this place so special. It's simplicity is in keeping with it's surroundings. The staff are friendly and we had relaxed and... More

Excellent cabanas to chill in paradise, the food is very good, combining mexican breakfast, beer and sea food at the beach and pizza and wine at nigth. Also loved the music selection, so sad to leave that place. I'll b back soon!!

Although I was quite sick while visiting for the day, we had excellent service. We had a bed on the beach and all in my party of 9 were very happy here. The gauc was good and the drinks (even the ones not on the menu) were very good.

We at were there for just one night , we got there early afternoon the room was ready, left of stuff in the room and went right to the beach OMG one of the most beautiful beach we been to :), we got hungry so we order some food Francisco was our waiter excellent attitude !! And the food was... More

Whenever we have money and time to spare, my family and I just love to stay at Om (we've been there about five times now). The place is great, with a beautiful beach and scenery that one would see in a postcard, this hotel is surely a place to stay at. The food is really good too, I just love... More

We stayed for 8 nights and had a wonderful time. Location on the beach is amazing. Cabinas are very basic but we loved sitting on terrace at night and waking up by singing birds early on the morning. The huts have all you need but no luxuries. Location is pretty remote, 10 km from the Tulum downtown, so you need... More

The rooms were what we expected. We had 2 cabanas for 4 people. The person that was at the reception when we arrived was very nice. After that, it went all downhill. The restaurant and service was terrible. The food was served cold and not cooked as suggested and ordered. Grilled fish came to the table boiled and cold.....Fried Squid,... More

Our only disappointment was that we only had one night. We will be back and stay for longer next trip. The atmosphere was so relaxing that we did not want to leave. Great walks on the beach and wonderful beach chairs to have fresh fruit for breakfast and the bar had great relaxing music.