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El Paraiso Tulum

3.0 of 5
Hotel website
Km. 1.5 Carr. Tulum Ruinas, Tulum 77781, Mexico
El Paraiso Tulum

151 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 6, 2015 via mobile

We spent our days lazing on the beach which like the name of the hotel is paradise. The staff are really attentive and really care about their guests. The beach has a little beach bar which Is lower down which resembles a low key blue parrot bar really stunning and does the best mojitos. I would recommend this resort of... More 

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los angeles
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

We were looking for quiet. A beautiful beach, A quaint town. We found two of the three Tulum is not quaint, it straddles the highway, but think 1970's in Baja. El Paraiso sits on a beautiful stretch of beach. The staff is friendly and helpful. The rooms are comfortable, clean and air conditioned. There is satellite TV with HBO. There... More 

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Chicago, Illinois
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 4, 2015

First off, the location of El Paraiso Tulum is wonderful. We walked exactly 12 minutes (at a slow pace) to the side ( or is it back) entrance to the Tulum ruins. Also, if you walk down the beach a few minutes you can see some of the ruins right off of the beach/water ( you can't walk all the... More 

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Washington DC, District of Columbia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 22, 2015

My boyfriend and I just got back from a week in Tulum - we have been there before together as well as separately and between us have stayed in several properties along the beach. We booked at El Paraiso after learning that our previously booked hotel was sitting next to a noisy construction project (thank you Tripadvisor reviewers!). I had... More 

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Matlock, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 19, 2015

The cash driver is the beach club, the rooms [10 only] are an add on. Rooms small but clean and comfortable with nice veranda but overlooking car park. Daunting list of rules and extra cost which is off-putting. Superb beach and sea. Do not bother with their bikes, they must be 15+ years old, never maintained. Better bikes available elsewhere.... More 

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Milwaukee, Wisconsin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 3, 2015

My boyfriend and I chose El Paraiso for our Tulum vacation for a few reasons, mostly because it was one of the more reasonably priced hotels in the area for what it offers. Also hotel has electricity 24 hours a day, and each room has it's own private bathroom with regular plumbing. Our room had it's own porch that we... More 

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Playa del Carmen, Mexico
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed February 6, 2015

Located in one of the most beautiful spots of the mexican Caribbean, this place should be paradise. Unfortunately the service is really bad. They will charge you for everything. Towels to Internet. The food is not good and they have this attitude, like They don't really care if you come back. Lots of people go there since the entrance and... More 

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los angeles
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

We rented the whole El Paraiso hotel (10 rooms) and the adjacent Beach Hacienda Paraiso for our wedding week. And some of our family members stayed there for an extra week, so I feel like we can review every room there. Since Tulum beach is not connected to the electrical grid, all the hotels have to generate their on power:... More 

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NYC
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 17, 2015

The pros and cons listed below are for us, traveling as a family with an 8 month old and 3 year old. Pros: Location, location, location - located at a beautiful, non rocky sandy beach AC - access to AC in your room around the clock Hot water - there is hot water in your bathroom wifi - in your... More 

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Dauphin, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed January 13, 2015

Nothing fancy but clean and friendly. Not exactly beachfront but the nicest beach we have encountered. Good food at the beach club. Lacking a bit in the customer service area but it is Mexico. Walking distance to ruins but not to town.

Was this review helpful? Yes 3
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