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El Paraiso Tulum

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Km. 1.5 Carr. Tulum Ruinas, Tulum 77781, Mexico
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El Paraiso Tulum
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140 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Playa del Carmen, Mexico
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Located in one of the most beautiful spots of the mexican Caribbean, this place should be paradise. Unfortunately the service is really bad. They will charge you for everything. Towels to Internet. The food is not good and they have this attitude, like They don't really care if you come back. Lots of people go there since the entrance and... More 

Was this review helpful? Yes 1
los angeles
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We rented the whole El Paraiso hotel (10 rooms) and the adjacent Beach Hacienda Paraiso for our wedding week. And some of our family members stayed there for an extra week, so I feel like we can review every room there. Since Tulum beach is not connected to the electrical grid, all the hotels have to generate their on power:... More 

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NYC
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 17, 2015

The pros and cons listed below are for us, traveling as a family with an 8 month old and 3 year old. Pros: Location, location, location - located at a beautiful, non rocky sandy beach AC - access to AC in your room around the clock Hot water - there is hot water in your bathroom wifi - in your... More 

Was this review helpful? Yes 1
Dauphin, Canada
Reviewer
4 reviews 4 reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 13, 2015

Nothing fancy but clean and friendly. Not exactly beachfront but the nicest beach we have encountered. Good food at the beach club. Lacking a bit in the customer service area but it is Mexico. Walking distance to ruins but not to town.

Was this review helpful? Yes 2
Calgary Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 1, 2015

Fantastic seafood and value for the money. range of fresh dishes really assisted in making a long day of travel enjoyable. I will go back to this place next trip. But stay longer. Guys in tuxs serving drinks on a white sand beach.

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 14, 2014

We arrived in tulum by car late one afternoon last week and were under some pressure to find a place before it got dark. (Dumb, I know.) When we found out that the place we stayed last time had more than doubled its rates - and it's one of the more "reasonably priced" accommodations on the playa - I was... More 

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Sarnia, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 4, 2014

We have stayed at this hotel several times over the past few years. Enrique, Silvia and their staff never fail to take care of all of our needs. From the staff at reception, the cleaning ladies, beach staff, the smiling breakfast lady, security, etc; they are all top notch. Our rooms were kept very clean and the beds were very... More 

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Rochester, NY
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2014

Unfortunately, we got stuck here on a excursion to Tulum and Coba. We attempted to sit on one of the lounges, and immediately one of the employees ran over and immediately told us to get up or pay 10$ per lounge. I asked to move to one of the chairs in the sun. Guess what... 5$ per lounge in the... More 

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Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

To say that El Paraiso saved our vacation is an understatement. Our original accommodation reservations fell though upon arrival in Tulum and thanks to a stroke of luck and a fantastic taxi driver we found El Paraiso. We were greeted with a warm and friendly smile immedately. The hotel room itself was very nice. Nothing fancy but very clean and... More 

Was this review helpful? Yes 1
Bedford
Contributor
20 reviews 20 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 12, 2014

The best beach club on what is said to be the second most beautiful beach in the world. Great facilities and good prices - sun loungers and table and chairs was about a £5 for the day. Drinks and food were great and very good value - drinks and meals for 4 people cost around £15 each - great location... More 

Was this review helpful? Yes 3
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Additional Information about El Paraiso Tulum

Address: Km. 1.5 Carr. Tulum Ruinas, Tulum 77781, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Number of rooms: 10
Also Known As:
El Paraiso Tulum Hotel Tulum

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