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El Paraiso Tulum

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Km. 1.5 Carr. Tulum Ruinas, Tulum 77781, Mexico
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El Paraiso Tulum
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144 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

My boyfriend and I just got back from a week in Tulum - we have been there before together as well as separately and between us have stayed in several properties along the beach. We booked at El Paraiso after learning that our previously booked hotel was sitting next to a noisy construction project (thank you Tripadvisor reviewers!). I had... More 

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Matlock, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The cash driver is the beach club, the rooms [10 only] are an add on. Rooms small but clean and comfortable with nice veranda but overlooking car park. Daunting list of rules and extra cost which is off-putting. Superb beach and sea. Do not bother with their bikes, they must be 15+ years old, never maintained. Better bikes available elsewhere.... More 

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Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I chose El Paraiso for our Tulum vacation for a few reasons, mostly because it was one of the more reasonably priced hotels in the area for what it offers. Also hotel has electricity 24 hours a day, and each room has it's own private bathroom with regular plumbing. Our room had it's own porch that we... More 

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Playa del Carmen, Mexico
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed February 6, 2015

Located in one of the most beautiful spots of the mexican Caribbean, this place should be paradise. Unfortunately the service is really bad. They will charge you for everything. Towels to Internet. The food is not good and they have this attitude, like They don't really care if you come back. Lots of people go there since the entrance and... More 

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los angeles
2 reviews
5 of 5 stars Reviewed January 27, 2015

We rented the whole El Paraiso hotel (10 rooms) and the adjacent Beach Hacienda Paraiso for our wedding week. And some of our family members stayed there for an extra week, so I feel like we can review every room there. Since Tulum beach is not connected to the electrical grid, all the hotels have to generate their on power:... More 

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NYC
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 17, 2015

The pros and cons listed below are for us, traveling as a family with an 8 month old and 3 year old. Pros: Location, location, location - located at a beautiful, non rocky sandy beach AC - access to AC in your room around the clock Hot water - there is hot water in your bathroom wifi - in your... More 

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Dauphin, Canada
Reviewer
4 reviews 4 reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 13, 2015

Nothing fancy but clean and friendly. Not exactly beachfront but the nicest beach we have encountered. Good food at the beach club. Lacking a bit in the customer service area but it is Mexico. Walking distance to ruins but not to town.

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Calgary Canada
Top Contributor
63 reviews 63 reviews
10 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed January 1, 2015

Fantastic seafood and value for the money. range of fresh dishes really assisted in making a long day of travel enjoyable. I will go back to this place next trip. But stay longer. Guys in tuxs serving drinks on a white sand beach.

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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 14, 2014

We arrived in tulum by car late one afternoon last week and were under some pressure to find a place before it got dark. (Dumb, I know.) When we found out that the place we stayed last time had more than doubled its rates - and it's one of the more "reasonably priced" accommodations on the playa - I was... More 

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Sarnia, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 4, 2014

We have stayed at this hotel several times over the past few years. Enrique, Silvia and their staff never fail to take care of all of our needs. From the staff at reception, the cleaning ladies, beach staff, the smiling breakfast lady, security, etc; they are all top notch. Our rooms were kept very clean and the beds were very... More 

Was this review helpful? Yes 1
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