The hotel room was nice, very dark which was great to sleep. Comfortable bed and clean overall. The bathroom was a decent size to get ready. The pool is a lot smaller than on the website which I found funny but overall a good stay. Great location to go out on 5th Avenue and to the bus station.

I stayed at Parayso Hotel during the 4th week April and was overall pleasantly surprised with my experience. From the posts I had read I was a little concerned but during my stay I could see this nice hotel was in the process of remodeling and making improvements. There was some confusion at first because posters had mentioned free breakfast... More

My wife and I are on our honeymoon in Tulum and wanted to extend our trip for a day. It's high season and most places are sold out but we managed to find Parayso with a vacancy on Kayak. First and foremost, in a place like this, I'll never rely on the Internet again. That was MY fault. However, when... More

The staff is friendly and accommodating. This is a very beautiful and simple resort. Perfect location, beautiful views, clean rooms, and all life's simple pleasures you need to relax and unwind. I was pleasantly surprised after reading the reviews....and happy that I gave ParaYso a chance.

We booked two rooms for one night for January 3rd. Upon arrival we were stumbling through construction material near the entrance and the drive way. After inspecting the accommodation we declined to stay at this "hotel" and was charged $346 for nothing. The "cabana" offered to us for $150 per night was of bamboo construction with some plastering, no window... More

Nice beach, but otherwise, this place is bad news. Our rooms were very dirty, the plumbing in the bathroom leaked so the floor was always wet. Every so often, the electricity would come on, but it was off 95% if the time. We never had any hot water. When we asked the manager, he said he was working on the... More

We stayed at Hotel Parayso for four nights and everything was perfect. It is not always easy to travel with a baby of six months, but Aldo, Adrian and Carlos with the rest of the crew were extremely helpful. We understood that there have been some problems in the past but now, with the new administration everything works fine. The... More

I stayed here in December and the place was a construction site. No hot water and rarely had electricity. Rooms were not clean and prices absolutely astronomical for the state of the place. I am not a competitor hotel - I note that the owner keeps adding commentary after poor reviews - simply a tourist who was completely ripped off.... More

Tulum was a fabulous location but sadly my trip here a few days before the Mayan Calendar flipped but marred by a dreadful experience at this hotel. The incredibly spartan concrete cottages near the road were exceptionally poor value. Indicative of this was travellers were turning up and being offered these rooms at $50 per night whereas an advance booking... More