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All 73 Tulum hotels

Parayso Hotel and Spa

2.5 of 5 Resort   |   Km 8.0 Carretera Boca Pila, Tulum 96400, Mexico
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249 people have reviewed this hotel

Traveler rating
    51
    66
    33
    23
    76
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40
124
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

A simple comfortable hotel with friendly staff that helped to secure the car inside the hotel facilities even though the space was very limited in this very small hotel (only 10 or 12 rooms). The location is magnificent. However the water in the pool should be maintained and cleaned more often. The suites are ample and inexpensive, but they don't... More

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Limerick, Ireland
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We are seasoned travelers. We have stayed in many a creaky shack, crumbly hotel and camped on many roadsides during our 15 years of travels. We aren't divas by any standards. We knew what to expect in terms of Mexican accommodation because we did our homework, have travelled the area before, and had no massive expectations. We stayed in the... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely place to stay. Spent a few nights with friends here in Tulum. Hotel rooms are very basic, but the beach and water are fantastic. The gentlemen running the bar couldn't be happier to be there or take care of you, and even had great wifi. Budget friendly and a great time. Thanks to Jose at the bar! Piña coladas... More

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Hyannis, Massachusetts
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I booked the Parayso for a few days in March and literally ONE MINUTE after I hit the "book" button, my husbands job made us have to cancel. So I emailed the hotel and called one minute after booking to cancel. The gentleman on the phone said it wasn't a big deal and when the reservation came... More

Was this review helpful? Yes 3
Durango, Colorado
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are high maintenance, want room service, air conditioning, etc... this is not the place for you. If you are self sufficient, and looking for a great inexpensive place to stay directly on the beach, this is awesome. I don't know why the name spa is on there now... It wasn't when I was there, and shouldn't be, unless... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

So sad to see a place that has some much potential and only a mere three years ago was actually very enjoyable to stay to go downhill. I can not say this is the same place as it was in 2011. The place had a bad smell to it, the innkeeper was drunk and barely able to function to show... More

Was this review helpful? Yes 3
Majorca, Spain
Top Contributor
72 reviews 72 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 12, 2014

My friend and I stayed here for 3 nights , and, ok its shabby, no services etc. - but we really enjoyed our stay!! The location, right on the beach in Tulum is exceptional. The room was rustic but clean and the bed was comfortable covered with mosquito netting. Good price for the location. They appeared to be redecorating the... More

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Missoula, Montana
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2014

My friends, husband,and I stayed here for part of our trip and loved it! Some of the reviews are true, but it really depends on how picky you are. Some of the staff do get very drunk but are funny and still very helpful. The beds are clean and the beach you cant beat! It is laid back and noone... More

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ParaysoHotel150813, Manager at Parayso Hotel and Spa, responded to this review

Thanks for your review!! we have many exciting things on the way this year. A very nice beach bar, with tacos, beer, and cocktails beachside, we have brand new linens and towel sheets refurmished as well as all rooms will now have their own private balcony. Our location is the best in tulum. RIGHT on the Best beach in the... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 5, 2014

my wife and I decided to travel to small hotel in tulum just for relax, so we booked Parayso spa hotel with booking.com, we realize is a Eco hotel no a/c and luxury services, but you web page said you have a small bar, offer breakfast and have a spa, we found bar is closed down there isn't a restaurant... More

Was this review helpful? Yes 2
ParaysoHotel150813, Manager at Parayso Hotel and Spa, responded to this review

Dear Guest: We are sorry to hear you had a bad stay. We are openning next week a brand new seaside taco bar, and pool side breakfast bar. We are also remodelling our cabanas so there is plenty of good things in the works if you decide to come back down to paradise. We are sorry about any staff issues.... More

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed February 20, 2014

I've been to Tulum 18 times, and even stayed here 3 yrs ago...........but Parayso is a dump! Tried to rip us off more and more money! Booked a room for a family of 5, confirmed a TOTAL price, then got there to find out the 4th and 5th person in a FAMILY room for 5 was going to be 490... More

Was this review helpful? Yes 3
ParaysoHotel150813, Manager at Parayso Hotel and Spa, responded to this review

Hello Michelle: You are also Texas Mayflower. Thanks for the duplicate review. Just read our response above. Thanks parayso hotel More

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Additional Information about Parayso Hotel and Spa

Also Known As:
Parayso Hotel
Parayso Hotel Tulum
Parayso Resort Tulum
Address: Km 8.0 Carretera Boca Pila, Tulum 96400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Beach Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Tulum
#36 On the Beach Hotel in Tulum
#38 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Parayso Hotel and Spa 2.5*
Official Description (provided by the hotel):
New Small Hotel with ocean front views,garden views, restaurant, bar and common area. Large pool, best beach and location. 24 Rooms. ... more   less 
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