We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Tulum hotels

Papaya Playa

3.0 of 5 Hotel   |   Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
Hotel amenities
Save Saved
You added Papaya Playa to your Saves list
Papaya Playa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #46 of 76 hotels in Tulum
A recent review
4 of 5 stars reviewed 2 days ago
cole112 Los Angeles, California
  • Overview
  • Reviews (79)
  • Photos (74)
  • Amenities
  • Room tips (17)
  • Location
  • More
Write a Review

79 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at Papaya Playa collectively over the course of six weeks and I couldn't have had a better experience. The people are amazing. The beach is beautiful, the breeze is calming and the music is always great. Papaya Playa is like no other place I've ever stayed. It is eco-chic with a barefoot type vibe and helps you disconnect... More

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 of 5 stars Reviewed 1 week ago

Such a pity.. The service completely ruined what could have been a spectacular experience set in such a charming place. The good: - Absolutely stunning location and charming eco-friendly design with a rustic aspect to it. The beach-front bungalows are lovely. - Hotel Manager came to apologize himself for the reservation process and was very friendly. The bad: 1. Reservation... More

Was this review helpful? Yes
19 reviews 19 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Beach club is in lovely setting, very tropical and nicely set out. nice wait staff, nice lunch. If you find yourself in Tulum at lunchtime then I would recommend going here. No pets. Beach not very clean, but picturesque

Was this review helpful? Yes
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I am a designer/contractor from Los Angeles specializing in hospitality reataurants and bars---so if there is a forewarning to be had by my review it is just that. I have wanted to see Tulum for years having heard all sorts of declarations of positive affirmations from many a friend. Having a break and wanting somewhere new I decided to travel... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a very nice environment to go and switch off, The beach is lovely with several tones of blues white sand and excellent area to relax. Also music is very nice. Service is good and have a good attitude towards the guests. I had the opportunity to be at the Full Moon Party, and it was a great experience.... More

Was this review helpful? Yes 1
Sara R, Director de Relaciones con Clientes at Papaya Playa, responded to this review

Dear Edgar Thanks so much for reviewing your stay with us. We are very happy that you enjoyed your time at PPP. We also have noted all your constructive comments and are working on getting better every day. Hopefully we can welcome you back soon again! All the best from the Papaya Playa team Sara Ramirez Guest Experience Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

This place was awesome. Cool vibe, really cool and NICE people and the food was amazing. Their night life is great, the full moon party was a fresh and the beach is one of the best in the Riviera Maya. I love how the property meshed into the geography. Would MOS DEF go back. See you soon PPP!

Was this review helpful? Yes
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The moment I arrived at Papaya Playa Project, I knew this was the perfect Tulum place for me. The first few nights I stayed in one of their new casita suites which was like a dream! The bed was amazing and the roof view was incredible. The last few nights I was there, I stayed in an oceanfront casita with... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have so much to say about this place, it's a very long story so I'll write it in points, PLEASE READ THEM ALL!: 1. When we booked for the hotel it says 84$ trough booking and when we got there they charged us for 147$ without asking us before or showing us the room. We asked to pay just... More

Was this review helpful? Yes 3
New York City, New York
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

My hardest decisions at Papaya Playa Project were deciding to sit on the hammock or on the sun bed and what to eat off the menu. I loved this place and recommend it to all my friends. They had a full moon party on Sat night which was lots of fun.

Was this review helpful? Yes
Cahors, France
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 3, 2014

My fiancé and I stayed there for one night, unfortunately it was raining like hell but getting to PPP made our stay: I booked months ago an ocean front cabaña and at check in the manager told us that good news: we got an upgrade to one of the suites! I work myself in the hospitality field (Design hotels) and... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Papaya Playa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Papaya Playa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Papaya Playa

Address: Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — Papaya Playa 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Tablet Hotels, Booking.com, Priceline, Travelocity, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Papaya Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Papaya Playa Tulum
Papaya Playa Hotel Tulum

74 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (34)
Pool/beach area (5)
Bathroom (3)
Room/suite (3)
Family/play areas (1)
Hotel & grounds (3)
Dining (1)
Videos (1)
Other (17)

Management photos: Courtesy of the property manager

All management photos (41)
Room/suite (9)
Hotel & grounds (10)
Bathroom (12)
Dining (3)
View from room (1)
Pool/beach area (2)
Other (4)


Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#11 Spa Hotel in Tulum #34 On the Beach Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Introducing, PAPAYA PLAYA, A DESIGN HOTELS™ PROJECT hitting Tulum, Mexico from December 6, 2011 to late 2012. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with Emilio Heredia, owner of the existing Papaya Playa beach bungalow resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-five cabañas have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabañas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm. ... more   less 
Number of rooms

See which rooms travelers prefer