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Papaya Playa

Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
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318 reviews from our community

Traveler rating
    124
    83
    48
    22
    41
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26
132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cuernavaca, Mexico
Top Contributor
62 reviews 62 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was at Papaya last month with some friends. We stayed at the hotel and got ready for the full moon party. The place is awesome, the beach too. The music was great, my friends and I got body painted, it was super fun. We had the best time. The cabana was OK, not to fancy , but next to... More 

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Fall River, Massachusetts
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Stayed here one time before, thought it was wonderful. Was not aware they bought out resort that was next to it. Paid for ocean front base on previous stay...they put us in the last cabana on the top of a bluff with no access to the ocean about 1/2" mile walk to the beach. We were booked for nine days... More 

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Travelers are raving about these Tulum hotels

Houston, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

We visited with a large group of friends (age range late twenties- mid thirties). Everyone in our group thoroughly enjoyed our stay at PPP. They helped us with our transportation reservation from the Cancun airport (private bus, affordable compared to others, comfortable ride) and it fared very well for us. We were pleasantly surprised with our room, #106, a jungle/garden... More 

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West Coast, US
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't stay here but came a couple of times for the atmosphere, beach and food. The food wasn't as interesting as some of the places in Tulum, but we loved the terraced seating and great view. We had a really lovely time here. What's not to love in Tulum for the most part. We did look at the rooms... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is great. The location, awesome views, beach, bar and restaurant with reasonable prices (compared to some other places in Tulum), chill vibe with great music and most especially the very warm and welcoming staff. We had a problem with the airconditioning in our room on the first night, which was resolved in a great manner. If you can,... More 

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1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I spent six nights at Papaya Playa Project (PPP) this May. It was the beginning of the "off" season for Tulum, but the weather was perfect-- and I mean 80 and sunny every. day. Just a heads up about this time of year-- the beaches are crawling with seaweed. PPP employs people to rake & bury the... More 

Was this review helpful? Yes 8
Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a big group of people staying at Papaya Playa. Rooms offered different features and experiences were from bad to worse. The good thing are the beds, linens and the rustic atmosphere throughout the hotel. Followed by how local lower ranked staff were nice. Amenities such as wifi (restricted to lobby and bar - and the bar had it... More 

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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughter (13) and I visited this hotel in March, just at then end of March break. I had previously visited Tulum for a day here in there, to enjoy the beach and vibe but this was the first overnighter. Here is what I liked and didn't like about this property. Liked: Of course, the beach is fabulous and the... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had originally booked to stay for 7 nights here but after reading the reviews I cancelled as much as I could, leaving us in a New Casita for 4 nights. The room itself was nice, right on the beach, with quite a cool outside bath/tub on a small balcony upstairs. I have no complaints about the room, but for... More 

Was this review helpful? Yes 3
Santa Monica, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Mattresses that are moldy, rooms that are so warm they're impossible to sleep in, even with the "air conditioning" running. Rude wait staff, terrible food. And my favorite, the endless bait and switch tactics of the management. Sell you on something for x, charge for x times 2 or 3 and then make you wait for 3 hours in the... More 

Was this review helpful? Yes 3
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