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Papaya Playa

Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
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349 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • All months
    (349)
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    (95)
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1 review
1 of 5 stars Reviewed yesterday NEW

Horrible rooms, terrible mattresses, cero infrastructure, no service at all service. Aweful beach (no beach to have fun). This is not the place for friends, family or business. Additionally is extremely expensive U$282 per night/room, it's overrated.

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Puerto Vallarta, Jalisco, Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

No one offered to help me with my bag. The first room we got the employee knew that the safe didn't work and then told me to put my things in it. When I couldn't get it working they spent 20 minutes trying to fix it. They moved us to another room for PAY, the rooms with out ocean view... More 

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Philadelphia, Pennsylvania
1 of 5 stars Reviewed 5 days ago NEW

I gave this hotel a 1 because this hotel was in a beautiful location and the lunch was great. I can't tell you how anything else was because one of their staff members let himself into our room and I caught him going through our luggage so we decided to get out of there! Heres the story in full detail:... More 

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nyc
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We did not stay at this hotel, but had eaten at the restaurant here, great food, great price, great view, and great free wifi! We returned for breakfast and dinner and I would recommend having dinner here. Great ambiance as well.

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Love hanging at the beach lounge area for some drinks during the day. At night there's the full moon parties which are always awesome, so magical Tulum! There's some hidden pools too and the hotel has plenty of choices from the most primitive huts with a single bed and outside bathrooms to share, to an air-conditioned room with your own... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

great bar and restaurant, great staff, best massage of my life from carlos!! full moon party was very fun, but otherwise low key and relaxed, quiet a mixture of families, couples, and friends. everyone is hip and beautiful it's mind boggling. highly recommend taking sian kaan tour thru papaya's tour center.

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Austin, Texas
Level Contributor
160 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We didn't stay here just drank at the bar a couple times. I really like the look of the place as you have to walk through a tropical forest to get to the bar. It's a nice vibe but it's also the closest spot on the beach from town which makes it the winner. They randomly raise their prices on... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I traveled here in April 2015. He booked our entire itnerary and I didn't have much of a say haha After reading all of the reviews of PPP on here, this was the resort I was most worried about. I can positively say that this was my favorite resort of my whole trip! We got a oceanfront... More 

Was this review helpful? Yes 2
San Jose del Cabo, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having booked my wedding at PPP and after reading multiple positive reviews I was really hoping to fall in love with it but sadly there were several things which fell well short of our expectations. Having travelled extensively in Mexico previously my husband and I felt fairly well equipped to know what we were getting for the price that we... More 

Was this review helpful? Yes 2
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I heard Tulum was an escape but didn't realize how amazing and relaxing this trip would be not to mention affordable. Me and my friend got a huge discounted deal as we went during what is considered "off season". We felt completely relaxed it was uncluttered, we had amazing weather every day, amazing food at the resort - we ventured... More 

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