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Papaya Playa

3.0 of 5 Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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san francisco, ca
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we stayed at Papaya Playa for 2 nights and made the mistake of booking the cheap room. It was horrible. It was this little hut with no where to sit except the bed which was wrapped up tight with mosquito net. The curtains look like old torn up t-shirts and there were cracks between the doors so big that every... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Staff were really slow with the restaurant service. I once asked the waiter if he could serve us in the cafe area which is 10 feet from the restaurant area and they said no.. it's like they didn't care to please their customers. WARNING: they have a club which plays loud techno music till 3am and random people from Tulum... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just came back from a 10 days stay in one of the new cabanas 'B' which has a plunge pool and the whole experience was very good and would recommend friends to stay there. On the plus side: - Lovely room with amazing sea view (most of the beach fronted ones have similar views), though the new cabinas are the... More 

Was this review helpful? Yes 1
Evergreen, Colorado, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night after staying two nights at Zenserenity, an all-inclusive property just up the road. We loved it there but wanted to try out a different type of property for comparison.Papaya Playa offers extremely basic, very small rooms. I felt it was overpriced. Our beachfront room consisted of a double bed and not enough bedding. (One sheet... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is the biggest fraud ever. For a 400$/night we got a "cabana" that should be barely 50$/night! with one extra large TWIN size bed, there is no way 2 adults can sleep in this bed, in fact to make it look like is double they cut the pillows in half so they can fit 2 of them! no... More 

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Berlin, Germany
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We were really looking forward to our stay here as it was the end of our trip in Mexico but were pretty disappointed at our check in. Photos of the bungalows (we had jungle view cabin) looked amazing but bungalows are really small and very simple. No wardrobe, no internet in the rooms, very simple interior, small cabin, one just... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

who are you Papaya Playa? We stayed at a new casita - one of the higher tiers of rooms offered. The room rate was over $400 a night. That rivals the rates at luxury hotels. What did we find? Our casita lacked a private bathroom, the shower drain was clogged, the door wouldn't shut, and the service was spotty. Management... More 

Was this review helpful? Yes 5
Malibu, California
Top Contributor
87 reviews 87 reviews
42 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for something totally different, then Papaya Playa is the place for you. With rooms ranging from very basic Eco style cabana rooms with shared baths, too luxury suites overlooking the beach. I stayed in one of the luxury suites by the beach. Very nice room with an amazing view of the beach. Comfortable, cool and a... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An amazing place, with really nice people!! They really want you to feel confortable, and obviously, it is! I you want a real massage, made by a professional one, ask for Carlos. And the hostel is really nice, everybody there is smyling, always helpful. Food is really good, the beach is great, well, the place to be on holliday! And... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is as if you die and go to heaven...or...you died and were cursed with groundhog day in paradise. The bar is where you check in but never leave. Damiana is in control...Damiana will rule your experince...Give in to her creations and attention. Damiana is the experience enhancer at the bar. Nothing else to look for in Tulum.

Was this review helpful? Yes 1
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Additional Information about Papaya Playa

Address: Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Papaya Playa 3*
Number of rooms: 85
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Also Known As:
Papaya Playa Tulum
Papaya Playa Hotel Tulum
Hotel Style:
#12 Spa Hotel in Tulum
#36 On the Beach Hotel in Tulum

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