We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Tulum accommodations »

Jade Tulum

Carretera Tulum | Boca Paila, 77780, Mexico
Hotel amenities
Jade Tulum
4.0 of 5 stars 47 Reviews
Which Tulum hotels are on sale?
See hotels
Write a Review

47 reviews from our community

    Trip type
Traveler rating
    28
    9
    2
    5
    3
Date Rating
TX
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2008
1
person found this review helpful

We loved the primitive dream. We weren’t put off by some of the previous reviews because we’re regular visitors to Tulum and are used to people like those previous negative reviewers who really should stick to Cancun, Playa del Carmen or the all-inclusive stretch and leave the treasures of Tulum for those of us who appreciate the more authentic natural... More

Was this review helpful? Yes
portsmouth
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 4, 2008
2
people found this review helpful

My husband and I were so upset with CESiak that we left after 2 nights and drove around looking for somewhere else. We used trip advisor, but the highly rated places were booked or really expensive. We just found Jade by luck, drove in and met the super friendly owners Juan and Marta. They showed us the most romantic room... More

Was this review helpful? Yes
Isle Of Wight
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2008
2
people found this review helpful

We found this place by accident and thank whichever deity guided us to it. We were immediately made to feel very welcome by our hosts and always enjoyed our chats with them, leaning lots of useful information about where to visit and what happens during a hurricane! We wanted peace and quiet to enjoy the sound of the sea, the... More

Was this review helpful? Yes
nyc
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2008
4
people found this review helpful

first off, if you want a resorty, all inclusive hotel...then jade isn't for you. but, if you appreciate natural beauty, rustic glamour, and do not want to be waited on every minute, then jade is a must! i knew from reading the rave reviews from fellow new yorkers (especially brooklyn where we live!) that i would love jade as much... More

Was this review helpful? Yes
Switzerland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2008
4
people found this review helpful

After 3 wonderful days on Holbox island we arrived at the Jade Hotel. As there was no one there and the hotel seemed abandoned we drove back out of the property hoping to find a place that looked like what we have seen on the internet... It must have been a charming hotel once - but it seems that since... More

Was this review helpful? Yes
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 30, 2008
7
people found this review helpful

We stayed at jade this month for almost a week and after reading reviews I was very excited to stay there. We were in the jungle nest and found it to be very dismal inside the cabin. Yes, you do have privacy since you are separated from the other cabins, but the room was tired, stained curtains, had a moldy... More

Was this review helpful? Yes
Manhattan, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2008
4
people found this review helpful

We stayed at Jade for 3 nights Jan 4-7 2008. It was a holiday season so we paid $200 a night. We think that it was way over priced, and that left us with a bitter taste. We came with our 1.5 year old daughter. Jade didn't supply a crib for the baby, so we had to bring our own... More

Was this review helpful? Yes
Boston
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2008
3
people found this review helpful

My husband suprised me with three extra days of vacation at Jade. I had read some of the reviews and was a little nervous. I was really impressed with this hotel. It is absolutely beautiful. Juan and Martha are such a nice couple. They really go out of their way to make your stay enjoyable. They would make coffee in... More

Was this review helpful? Yes
Seattle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 30, 2007
5
people found this review helpful

My family and I stayed with Juan and Martha for four days in the middle of a two-week trip to Mexico and Belize. Our stay at Jade was the most enjoyable part of our two-week adventure. This is a perfect setting for those that are interested in a quiet, peaceful, and magical vacation. This is going to sound redundant after... More

Was this review helpful? Yes
Caliifornia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2007
5
people found this review helpful

Juan & Martha were the quintessiantial definition of hospitable. They welcomed us upon our arrival, offered us a glass of wine or beer and shared wonderful stories. Their dog, Chili, welcomed our 18 year old daughter and kept her well entertained with cathcing coconuts, water shoes and sticks. They even shared a few meals together. I wish we had more... More

Was this review helpful? Yes

Travelers who viewed Jade Tulum also viewed

Cabanas Tulum
4.5 of 5 stars 271 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d601163?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
My Tulum Cabanas
4 of 5 stars 27 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d2148517?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Playa Azul Tulum
4 of 5 stars 143 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d1025455?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 71 hotels in Tulum, ranked by popularity »

Been to Jade Tulum? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Jade Tulum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing