Juan & Martha were the quintessiantial definition of hospitable. They welcomed us upon our arrival, offered us a glass of wine or beer and shared wonderful stories. Their dog, Chili, welcomed our 18 year old daughter and kept her well entertained with cathcing coconuts, water shoes and sticks. They even shared a few meals together. I wish we had more... more

The location is excellent. Tulum is fairly quiet and the beach in front of Jade is spectacular. We greatly enjoyed the layout of Jade and appreciated the retention of existing plants and trees. Placing the rooms on stilts really allows guests to experience the best of the beach (views and breeze) and environment of the jungle. Juan and Martha are... more

The beach is outstanding, soft white powder sand that never gets hot, gentle ocean breezes and warm turquiose waters. I normally get bored with beaches after a couple hours but I was reluctant to leave this one and many days I didn't. The cabanas are amazing. Simple, charming, clean, they are perched amongst the trees 25 feet above the sand... more

We would definitely return to Jade Tulum. It's beautiful without being glitzy or touristy. Juan and Martha are very pleasant, welcoming hosts, and very laid back. We admired their committment to maintaining the ecological and ethnic integrity of Tulum - things like bringing in water rather than using wells that damage the local flora, or urging us to visit the... more

We booked Jade at the last moment based on reviewes in this site and were not disappointed Yes, the rooms are not sealed shut, (and therefore we could easily sweep the sand on the floor through the floorboard cracks). Yes, a few mosquitos flew in, but the nets were protective and we did not see a single cockaroach (as former... more

We had planned to stay five nights but left after the first. Jade may have something to offer some guests, I suppose, but, for us, the bottom line is the place is dirty. Really dirty. We feel we were duped by their website as well as some positive reviews on this site and others. We moved down the beach to... more

Hi, Some comments about our stay at Jade. Firstly, should you like ecology, forget it : your shower waters will be dumped onto the white beach. Though we paid more than 160 usdollars a night (of course no invoice!!, no credit card accepted!!) we didn't get a real breakfast !!!! thermos flasks for coffees (nobody will bring coffee to you,... more

My husband and I recently spent ten nights at Jade. It’s a simple, rustic and private hotel set on the most beautiful stretch of beach in Tulum. The hotel is made from local materials and the rooms are simple and functional. Everything has been created with respect for the surrounding jungle, the wildlife and the beach. The entire hotel is... more

If you're looking for an ultra-chill and comfortable place to stay in Tulum, this is it. From the first moments, we felt as though we had been warmly accepted into quite possibly the nicest family on planet Earth. Previous reviewers are NOT overstating how nice the owners are. The unique construction of the structures, the relaxed Mexican vibe (this is... more