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Cabanas Tulum

#17 of 80 Hotels in Tulum
Certificate of Excellence
Hotel website
Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
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Cabanas Tulum
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640 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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puerto aventuras
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed yesterday NEW

I was afraid I would have to write this, and to my dismay, but not to my surprise I am. I have been going to this incredible stretch of beach and palms since 1999. It was very humble and the owner was a delightful guy. Along came Ziggy Beach Club and LEASED the place from Don Carlos. I went every... More 

Was this review helpful? Yes
Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a very enjoyable 5 days at this place. This part of the Yucatan is having some seaweed issues right now, it washes up on the beach constantly. This hotel does as good as any at picking it up. The rooms were clean and having A/C at night was very nice. Great restaurants nearby, at Ziggy's we had breakfast... More 

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Nashville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We just returned from one of the most amazing Mexico trips we've taken in years (and we've been going to Mexico for 11 years). Sylvinia, Iber, Barbara, Aran, Raquel, Felipe and the whole staff made us feel like family and catered to our every whim. Food was excellent and our room was breathtaking. Ziggy's food was amazing.. chef prepared with... More 

Was this review helpful? Yes
New York, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Cabanas Tulum is right about in the middle of the hotel strip on beach road and comparable in style to other hotels that I observed and as we were there for a wedding, I was able to get some feedback from other wedding guests staying at other hotels to compare. Cabanas Tulum has air conditioning at night which is apparently... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for taking time to write your kind review. We are glad that you are happy with having chosen Cabanas Tulum, and that you appreciated the air conditioning during the night, the rooms ( and large bathrooms) and most of all, our staff ! Customer service is top priority for us and we... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This week is our family's second stay at Cabañas Tulum. It is the perfect spot for two parents and two teenage boys (19 and 16). They continue to improve the small things like individual distilled water dispensers in each room and complete WiFi coverage throughout the property (including a hotspot in each room and across its sister properties, Beach Tulum... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your kind review, and for having decided to stay with us for a second time! We are always glad when our repeat guests notice the improvements that we make; our top priority is our guests complete satisfaction and we are continuously working on this! We hope to have you as our... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 30, 2015

I recently stayed here for 6 nights with my sister in a beach front cabana and it was just perfect! We did extensive research and we are so glad we decided to stay here as it is pretty much had everything we needed. The Cabanas are situated mid way on beach road, so location wise is great easy to walk... More 

Was this review helpful? Yes 3
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum and thank you for taking time to write such a lovely review; we are all thrilled to read that you had a great time with us for during your vacations! Thank you for all the positive feedback on the room, our front desk staff, the complimentary breakfast ( and the thumbs up for the Tuna... More 

Brooklyn, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 27, 2015

I found cabanas online when a friend and I decided to go to Mexico for a much needed vacation. We went in August so it seemed that not many hotels were open at that time since it's not high season. The rooms were fine, although a bit small and pricey for what you get. it's located on the beach, clean... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, thank you for your feedback on your stay, we are sorry you did not enjoy your holiday. I just want to point out that Cabanas Tulum and The Beach are two separate hotels, just next to each other. Nowhere on the web pages does it say that guests from either hotel can use the other's facilities. This is... More 

Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2015

My husband, 2 year old son and myself booked 11 nights at Cabanas Tulum. This was our fourth trip to Tulum and the first time to this property. It is a beautiful property. The rooms have everything you could want in Tulum and are very clean. Breakfast was nice enough. Unfortunately we had to leave 3 nights early as our... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Thank you for taking time to write your review; we are happy to read that you enjoyed your stay with us even though you had to leave early. We hope to have you as our guests again in another occasion. Thank you again Your Cabañas Tulum Team More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2015

I couldn't have been happier with Cabanas Tulum. Here's why: 1. Location - Cabanas was so centrally located, we could walk to almost all of the big/talked about restaurants, cabs are easily available if you don't want to walk, and our area of the beach was perfect - peaceful and private, plus the hotel did a great job of brushing... More 

Was this review helpful? Yes 5
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Katherine Thank you very much for your detailed review about your recent stay at Cabañas Tulum! Its a joy to read that our staff and service met your expectations, and that you wish to come back for another stay! We hope to see you soon again and show you more of our Mexican hospitality. Thank you again Your Cabañas... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

I traveled here for a wedding on a recommendation and I'm so glad this is where I stayed. From the moment I entered the property, the front desk staff was amazing. We were, "welcomed home" and told if there was anything we needed to reach out. The entire stay was amazing in every way. I will definitely be back and... More 

Was this review helpful? Yes 2
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Christina Thank you very much for your lovely review about your March stay at Cabanas Tulum, we are glad to know that you felt " at home" during your stay with us! It was our pleasure having you as our guests and hopefully see you again in the near future. Muchas Gracias, Your Cabañas Tulum Team! More 

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