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All 75 Tulum hotels

Cabanas Tulum

2.5 of 5 Hotel   |   Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
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93%
Ranked #13 of 75 hotels in Tulum
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jcwgolf1967
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556 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

15 of my family members (including 6 kids ages 9-16) spent 6 days at this terrific hotel. We historically stayed next door at Ana y Jose, where we have stayed 7-8x previously, but decided to try this hotel given the large group. We experienced nothing but upside surprises throughout our stay, and highly recommend this hotel. The service is great,... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your kind review! We are happy that you chose Cabañas Tulum for your group reunion and that you had such a wonderful vacation with us. Excellent Service is what we strive for every day and to know that we met your expectations is the best compliment we can get. Thank you also for the good tips about... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful time staying at Cabanas Tulum. As other reviewers have said the staff were very friendly and accommodating and I would not hesitate to stay here again on my next visit. My daughter and I stayed in the Cabanas with a partial ocean view and it was just as good as staying in the Cabanas facing the... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your recent stay at Cabañas Tulum and your precious feedback! It's review like yours that help other travelers decide for their next travel destination. We are happy to hear how much you enjoyed your beach vacation with your daughter in one of our Partial Sea View Rooms. Usually these rooms do not receive much reviews but as... More

Wheaton, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Very pretty on a very pretty beach. Just needs a mini-fridge. Also for those 1st timers to Tulum the beach front hotels are pretty far from town and visa versa. Some brave souls biked but in the July heat we took taxis. Food at Ziggy's was very good but a bit pricey. The reason I am giving it a 4... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your recent stay at Cabañas Tulum and for your honest review. We appreciate your feedback about the WiFi and your comment about our housekeeping staff as this helps us to improve and keep our guests expectations high for their next visit. By the way, we are working on a faster WiFi connection to make sure our guests... More

Schwarzenbruck, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place is definitely where you want to be, if you are looking for pure and calm nature, a paradise. The complete staff, from the girls at the reception, the porters, the room maids to the manager where of an extraordinary natural friendliness and helpful on all occasions. The cabanas where furnished and decorated with a charming type of simple... More

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you! We are so happy to know you enjoyed your stay with us and appreciated the kindness of our staff. We are happy that we met your expectations and created an unforgettable experience for you. We hope to have the pleasure to see you again at Cabañas Tulum. Thank you More

Aptos, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Cabañas Tulum for 8 days for our honeymoon and this was honestly the best vacation we've ever had. A large part of this was due to the amazing staff, setting, food, and overall experience at Cabañas Tulum. We had a partial sea view room that was spacious and beautiful, and it was decorated with... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Wow, thank you so much for your amazing review! It makes us really proud to know that we met your expectations and that you had such a wonderful honeymoon at our Beach Hotel. We truly believe that excellent service, comfortable amenities makes the best recipe for a perfect getaway in paradise. Thank you again for sharing this review and hopefully... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding on the beach, and did not want to leave. Our group was around 20 people, and we were all super satisfied. Everything was above and beyond from the check-in, Adriana and Aubrey were superb, to the staff who literally want to make your wish come true, Alfredo and Roberto thank you for everything. The... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your kind review! We are happy to hear how much you enjoyed the wedding and your stay at Cabañas Tulum. Ir was our pleasure having you as our guests. We are looking forward to your next visit with the entire family. Muchas Gracias Your Cabañas Tulum Team! More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful beach, kitesurfing school a short walk away, restaurant tables in the sand, friendly concierges who promptly answer email, free bottled water refills in the lobby, what's not to like about Cabañas Tulum? A short trip minutes away from the stunning Sian Ka'an Eco-reserve, the Mayan Ruins, the animals and amusements of Xcaret, and more. The *only* thing I'd wish... More

Was this review helpful? Yes 2
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Many thanks for these praising words which we are going to share with all staff members of course. We are so happy that you had such a wonderful time at Cabañas Tulum and hope to see you again in the near future. By the way, we are working on a better WiFi connection on our premises to make sure our... More

Orangeville, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you would like to hear the sound of the ocean as your alarm clock, walk the most beautiful beach and actually have friendly staff, the girls on the front desk were amazing. This is the place for you. Our favourite part of this hotel was of course walking 2 steps onto the beach from our room. Paradise !!!! Heaven... More

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

On behalf of the whole Cabañas Tulum Team, "Thank you" for your wonderful words about your recent stay with us. We really appreciate your time to share your experience at our Hotel with others and hope that all our guests will experience Cabañas Tulum the way you did. We hope to welcome you back to our beach soon. Gracias Your... More

San Francisco
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent our honeymoon here the second week of June. I had agonized over picking the right hotel, and finally picked this one. So glad we did!! We actually stayed the first 3 nights at Cabanas Tulum next door, and then moved to the Beach for 5 nights. They were both excellent. The staff at both places... More

Was this review helpful? Yes 2
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you very much for your your recent stay at Cabañas Tulum and again congratulations! To read your feedback and your beautiful description of your honeymoon made all of us very proud and happy. Thank you also for mentioning our incredible staff members. It was our pleasure having you as our guests and hopefully see you again in the near... More

Nevada City
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Cabanas Tulum Christmas 2011 and had an amazing trip: we got engaged here on the beach! Last week (June 2014), we had 35 friends and family from all across the United States meet us back at Cabanas Tulum for our wedding week. I honestly can't sing enough praise for the staff: from the experienced (and the brand... More

Was this review helpful? Yes 2
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

We are all so touched by your words and kindness, it was a true bliss sharing this special moment with you and Eric and all your friends and family. We are so grateful for your wonderful words about our hard-working staff and Hotel service. We truly hope to see you again for your first anniversary. Again, congratulations to you and... More

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Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cabanas Tulum 2.5*
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style
#10 On the Beach Hotel in Tulum #10 Romantic Hotel in Tulum #12 Family Hotel in Tulum #13 Top resorts Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It’s the perfect place to relax and reunite with nature. All of our front row rooms have breathtaking sea views from the small terrace, while our second row rooms are only a few steps away from the beach. ... more   less 
Number of rooms
16

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