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Cabanas Tulum

2.5 of 5 Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
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Cabanas Tulum
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Cabanas Tulum
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571 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

When I booked this hotel I really had no idea what to expect, especially since it was our first trip to Tulum. All I can say is wow. I've spent significantly more money at hotels all over the world and only been treated half as well as the staff treated my friend and I at Cabanas Tulum. The property is... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your kind review! We are happy that you chose Cabañas Tulum for first Tulum vacation. Excellent Service is what we strive for every day and to know that we exceeded your expectations is a wonderful compliment for us. We also appreciate your feedback about the room key, we are actually considering of a different key system. We... More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cabanas Tulum was simply perfect. The property is sophisticated elegance on the beach. The warm reception upon arrival set the bar for the rest of our experience. The rooms are well designed and accentuate the natural beauty of Tulum beach. The bathroom has to be my favorite, it is sizable, with a creative uses for reclaimed wood. (photos below will... More

Was this review helpful? Yes 3
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

On behalf of the whole Cabañas Tulum Team, thank you for such a detailed description of your recent stay at our Beach Hotel. We take pride of your words and are enthusiastic to know you had such a pleasant stay with us. Thank you again and we are looking forward to your next stay with us. Best regards, Your Cabañas... More

Charleston SC
Top Contributor
50 reviews 50 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always say I want to try some place new but I keep coming back to my favorite and I am never disappointed! They have recently renovated Cabanas Tulum and the changes are just beautiful. The interior is clean, and so comfortable. We stayed at a partial view room and it was spacious and the bathroom was amazing. I just... More

Was this review helpful? Yes 3
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your kind review. We are happy and grateful you chose Cabañas Tulum again for your Tulum vacation and t had such a wonderful time and loved our new amenities and the revamped rooms and bathrooms. To know that we exceeded your expectations is the best compliment we can get. We are looking forward to your next stay... More

Tel Aviv
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great seaside hotel. Don't expect anything too fancy in Tulum even tough prices are quite high but the place is clean and hospitable. You even get a relaxing hammock on the balcony. Breakfast is in Ziggys place a few steps off and are very very VERY basic.

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your recent stay at Cabañas Tulum and for feedback of our Beach Hotel We hope to have the pleasure to welcome you back on our beaches in the future. Muchas gracias Your Cabañas Tulum Team! More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2014

My husband and I stayed in Cabañas Tulum for our week-long honeymoon. We couldn’t have been happier with our choice. It was our first time in Tulum and the whole experience was unforgettable, particularly thanks to the fabulous staff at the hotel. Aubrey, Maiya, Ceci, and Dan at the front desk all helped to make our stay completely stress free.... More

Was this review helpful? Yes 3
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you so much for taking the time to write such a thorough review. We are certain other potential Tulum travelers will appreciate it and so do we. We love the fact that you felt so much at ease at Cabañas Tulum and felt the hospitality of our welcoming staff. Moreover, we are very happy you could make the best... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 4, 2014

My fiancé and I had stayed in Cancun a couple of days before coming here and we are VERY happy that we picked this place! The experience here, itself, made our trip unforgettable. What we loved about this boutique hotel: 1. The staff were kind, welcoming, and helpful 2. The hotel was minimalistic, clean, intimate, and had AC (only from... More

Was this review helpful? Yes 2
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Thank you so much for your recent stay at Cabañas Tulum. We are very grateful for your feedback and are so happy you love everything about our Hotel. We also appreciate your comment about the Wifi connection which is available for now at the front desk and the restaurant but we are working on a much better signal to extend... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

The staff was great here. The location was perfect. The rooms were simple,but large and extremely clean. The shower was big. We had a ocean view room on the 2nd floor and we were just a few steps from the beach. We loved the staff, especially Aubrey and Maya at the front desk and Fernando and Ulyses at the bar.... More

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

We thank you for your nice comment about our staff and Hotel and are very happy that you enjoyed your stay at Cabañas Tulum so much. We promise to work on a much better WiFi reception in all rooms very soon. We hope to be able to welcome you back one day on our beaches. Thank you Your Cabañas Tulum... More

Quebec City, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

We were in Cabañas Tulum last year at the end of october. Everything was wonderful regarding staff service, food at this hotel which was simply marvelous for its location on Ziggy beach: Miles of white sandy beach you can walk for a couple hours especially towards the western part which is quieter. We felt we had to turn around about... More

Was this review helpful? Yes 4
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your feedback about your stay at Cabañas Tulum last October. As you described it in your review, October is one of Tulum’s off season months. It is a perfect time to take advantage of the sea breezes and good weather, while enjoying the uncrowded beaches and the many aquatic attractions in a relaxing environment. We are sorry... More

Angelholm, Sweden
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2014

When in Tulum one must stay at the beach! Me and my husband stayed here in december 2013 and had a great time. The images of the surroundings are truthful. It's paradise. Good to know that wi fi is limited to the reception area. The rooms are pretty bare and there is no extra space or seating. But you're not... More

Was this review helpful? Yes
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed staying at Cabañas Tulum last December and had such a wonderful and relaxing vacation. With regards to the WiFi, we are happy to inform you that we are working on a much stronger signal in all beach front and partial sea view rooms. Hopefully see you again on... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

We visited Tulum at the beginning of a 3 week trip to the States. After working really hard, we were looking forward to spending a relaxing few days on a beach before hitting the streets of New York. We had originally planned to spend 3 days in Tulum and 3 days in Playa del Carmen but as soon as we... More

Was this review helpful? Yes 1
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Thank you very much for your feedback and for your beautiful description of our Beach Hotel and staff. We are really enthusiastic to read that you enjoyed your stay at Cabañas Tulum so much and decided to extend your trip in Tulum. It was our pleasure having you as our guests and hopefully see you again in the future. Gracias... More

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Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 16
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel

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