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Cabanas Tulum

#19 of 80 Hotels in Tulum
Certificate of Excellence
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Carretera Tulum-Boca Paila | Zona Hotelera, Tulum 77780, Mexico
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Cabanas Tulum
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644 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We ended up at Cabanas Tulum at the end of out trip to Tulum. It was a perfect place to unwind after ten days of cave diving. We stayed in a King Garden Suite with an ocean view. The hammock and two deck chairs on our porch were both welcome and well used amenities. The suites are nice and the... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your positive review, we are glad to read that you could unwind and relax during our stay with us. Thank you for your nice comments on our staff, on the included breakfast at Ziggy's, the A/C and for your appreciation for the room amenities and layout! We hope to welcome you... More 

Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a wonderful visit to Tulum with my daughters. We stayed at Cabanas Tulum and loved every minute of it. The staff especially, Anna in reservations, Elizabeth in reception, and Iber at Ziggy's, were amazing. They made our stay memorable. They helped us with plans and transportation - always helpful, always friendly. It is obvious they love what... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you so much for your lovely review; Anna, Elizabeth and Iber and everyone else will be thrilled to read your words :) as you mentioned, everyone at the Hotel really enjoys their work and to help our guests have the best vacation, and we could not be happier when it happens! We are... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved staying at Cabanas Tulum. This was our first trip to Tulum, Mexico and our first time to stay on the beach anywhere. The staff was friendly and helpful, parking was easy and had plenty of room. The included breakfast at Ziggy's was a great included amenity. We went during the rainy season in June, so it was a... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Caleb, Greetings from Tulum and than you for taking time to write this review. We are happy to read that you enjoyed your stay with us ( and the included breakfast at Ziggy's), and the lovely Tulum beaches!!! We hope to welcome you back soon! Your Cabanas Tulum Team More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

Was just in Tulum for a wedding and frequented Ziggy's several days in a row. Loved the food, loved the margaritas but especially loved our service fro IBER. Thank you so much for the great attention and service. We had him every day we were there and couldn't speak higher of him!!

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puerto aventuras
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was afraid I would have to write this, and to my dismay, but not to my surprise I am. I have been going to this incredible stretch of beach and palms since 1999. It was very humble and the owner was a delightful guy. Along came Ziggy Beach Club and LEASED the place from Don Carlos. I went every... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Ziggy Beach club guest, although we do not understand why it was posted on the Cabanas Tulum page, thank you for your review as it helps us clarify what we offer to all future guests who might be confused. As you have been visiting this stretch of beach since 1999, you must know that Cabanas Tulum as it was... More 

Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a very enjoyable 5 days at this place. This part of the Yucatan is having some seaweed issues right now, it washes up on the beach constantly. This hotel does as good as any at picking it up. The rooms were clean and having A/C at night was very nice. Great restaurants nearby, at Ziggy's we had breakfast... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Paul, Greetings from Tulum and thank you for your lovely review and words! We are so happy to read that you enjoyed your stay with us, and appreciated the clean rooms, the A7C and the included breakfast at Ziggy's. Thank you also for the positive comments on our staff, customer service is a priority for us and we wish... More 

Nashville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We just returned from one of the most amazing Mexico trips we've taken in years (and we've been going to Mexico for 11 years). Sylvinia, Iber, Barbara, Aran, Raquel, Felipe and the whole staff made us feel like family and catered to our every whim. Food was excellent and our room was breathtaking. Ziggy's food was amazing.. chef prepared with... More 

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New York, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 12, 2015

Cabanas Tulum is right about in the middle of the hotel strip on beach road and comparable in style to other hotels that I observed and as we were there for a wedding, I was able to get some feedback from other wedding guests staying at other hotels to compare. Cabanas Tulum has air conditioning at night which is apparently... More 

Was this review helpful? Yes 1
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for taking time to write your kind review. We are glad that you are happy with having chosen Cabanas Tulum, and that you appreciated the air conditioning during the night, the rooms ( and large bathrooms) and most of all, our staff ! Customer service is top priority for us and we... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 11, 2015

This week is our family's second stay at Cabañas Tulum. It is the perfect spot for two parents and two teenage boys (19 and 16). They continue to improve the small things like individual distilled water dispensers in each room and complete WiFi coverage throughout the property (including a hotspot in each room and across its sister properties, Beach Tulum... More 

Was this review helpful? Yes 2
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest Greetings from Tulum and thank you for your kind review, and for having decided to stay with us for a second time! We are always glad when our repeat guests notice the improvements that we make; our top priority is our guests complete satisfaction and we are continuously working on this! We hope to have you as our... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 30, 2015

I recently stayed here for 6 nights with my sister in a beach front cabana and it was just perfect! We did extensive research and we are so glad we decided to stay here as it is pretty much had everything we needed. The Cabanas are situated mid way on beach road, so location wise is great easy to walk... More 

Was this review helpful? Yes 3
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum and thank you for taking time to write such a lovely review; we are all thrilled to read that you had a great time with us for during your vacations! Thank you for all the positive feedback on the room, our front desk staff, the complimentary breakfast ( and the thumbs up for the Tuna... More 

Hotel Review Summarization

What travelers say

  • El bistro(27)
  • Beach front(9)
  • White sand(5)
  • Free breakfast(5)
  • Palm trees(4)
  • Very nice(3)
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Amenities (19)
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Beach (24)
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The Hotel (40)

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