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All 71 Tulum hotels »

Dreams Tulum Resort & Spa

4.0 of 5
Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Hotel amenities
Dreams Tulum Resort & Spa
Ranked #26 of 71 hotels in Tulum
4.0 of 5 stars 1915 Reviews
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1,915 reviews from our community

What travelers say about this hotel
  • Room service(95)
  • Very good(79)
  • World cafe(68)
  • Entertainment staff(54)
  • Great time(43)
  • Italian restaurant(36)
  • Junior suite(35)
  • Playa del(33)
  • Kid Club(32)
  • Ocean views(28)
Traveler rating
    914
    529
    221
    149
    102
Only show reviews for Family (551) | Couples (808) | Business (21)
Date Rating
CNY
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW
7
people found this review helpful

I need to say first that I'm not sure what some people's view of this resort comes from . Dreams is run by humans and humans make mistakes , so I'm sure that some people run into from time to time an error . But to down grade the whole experiance on what some may perceive as a horror in my opinion is terrible . So please read many reviews before making a opinion of... More

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Indiana
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

It is my first day home and I wanted to write my review while my impressions were fresh. We were a group of family and friends who stayed for nine nights. From start to finish, this was a wonderful trip. We upgraded on arrival to the Hacienda Master suites, ocean view. Very reasonable cost and I would do this again. The Hacienda suites are not in the newer area. As we choose to live in... More

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Conception Bay South, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW
3
people found this review helpful

This was our second Dreams resort. Last year we stayed at dreams Palm Beach Punta Cana. It did not disappoint. The level of service and standards were the same at this resort as what we experienced last year - exceptional on all levels. We are not picky...All I want is a clean room, nice beach and pool area, and be able to eat the food. You hear too many horror stories of dirty room and... More

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Riverton, Wyoming
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 21, 2012 NEW
3
people found this review helpful

We chose this resort because it was advertised as an unlimited golf resort. As it turns out, the golf is a $40 taxi ride twenty minutes from the resort, at another resort. $200 to play 18 holes. This was also advertised as an "unlimited luxury" resort. I guess my idea of luxury is different than what we saw. The food was average at best, the beach very small and dirty, the pools had scum floating... More

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Blainville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW

This resort really understands customer service. The staff go out of their way to make sure you have everything you need, and they are very happy and friendly. The resort is clean, great choice of food and drinks, beautiful rooms, great beach for long walks, lots of shade to get away from the sun when needed. There are activities all day long if you want, but you can just lay around and relax, as we... More

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Philadelphia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2012 NEW
5
people found this review helpful

Me, my boyfriend and another couple just got back from Dream Tulum and I dont think I could be any happier with my whole experience. Like others said, days and weeks before I left for dreams the reviews were not looking too good and I was getting a little nervous but there is nothing to be nervous about. I can understand some people have horrible experiences but I had the most amazing time! ROOM: UPGRADE,... More

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ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

This was the best resort I have ever stayed at. I love the Dreams resorts. We ate in the buffet for absolutely every meal. We did have some hotdogs and hamburgers pooside one day. The rooms are in close proximity to the buffet and all the restaurants are pretty much together, which is nice. The staff is very friendly. I did Zumba and yoga a couple times. The property is clean. We had a tequilla... More

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Colorado
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 18, 2012
4
people found this review helpful

We've been to this resort several times and have always had a great experience. We swim out to the reef every day for some great snorkeling. The resort itself is beautiful, with a good variety of restaurants, and overall very quiet an relaxing. The staff is always incredible (Joselyn, Ruby, Hugo & Sonia especially). We enjoy this location because there are no surrounding resorts and it feels secluded. Overall, an easy and enjoyable place to... More

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San Juan Capistrano, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

Dreams Tulum is a beautiful hotel. The food was fantastic in all restaurants. The hotel restaurant staff is so good they could work in any 5 star hotel in the world. They work very hard and were always very kind and pleasant . The Sommelier, Fernando, made one of our meals unforgettable. The lobby staff needs alot of work as they were not helpful and actually seemed quite entitled and lazy. Too bad because this... More

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2012
5
people found this review helpful

Dreams Tulum was an amazing all inclusive vacation resort at Riviera Maya on the Caribbean sea. The food, beach, service and hacienda style accommodations were the ultimate. If you need to relax, this is the place to go. The Tulum ruins are four miles south of the resort. You can get there via taxi. The area is habited by the Mayans who are friendly, gracious and hospitable. Everything is well maintained and the gardens are... More

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Additional Information about Dreams Tulum Resort & Spa

  • Dreams Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Resort Spa
  • Dreams Tulum Resort
  • Dreams Tulum Riviera Maya
  • Dreams Resort Tulum
  • Dreams Tulum Mexico
  • Sunscape Tulum
  • Dreams Resort Spa Tulum
Address: Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Price Range: $$$$

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