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All 71 Tulum hotels »

Dreams Tulum Resort & Spa

4.0 of 5
Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Hotel amenities
Dreams Tulum Resort & Spa
Ranked #25 of 71 hotels in Tulum
4.0 of 5 stars 1922 Reviews
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1,922 reviews from our community

What travelers say about this hotel
  • Room service(96)
  • Very good(81)
  • World cafe(70)
  • Entertainment staff(57)
  • Great time(43)
  • Italian restaurant(36)
  • Junior suite(36)
  • Playa del(33)
  • Kid Club(33)
  • Ocean views(30)
Traveler rating
    915
    532
    222
    149
    104
Only show reviews for Family (551) | Couples (813) | Business (21)
Date Rating
Vancouver, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
2
people found this review helpful

This was our first time in dreams hotel. we would say they are a lot better than the Rui Hotels. The food was amazing and the pools were actually heated. The entertainment team are just excellent, there names are Joselyn, Rubi, Hugo, Oscar, Sergio, Ivan and Alexa were all so much fun. because of this group of people we will... More

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Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed May 26, 2012 NEW

Spent 9 nights here in mid May and stayed in the Hacienda style rooms in the garden area. DO NOT stay in these rooms if you want any sort of quietness. The rooms are made of concrete but offer absolutely no sound proofing with the suites adjacent to your room. We had a family with a very unhappy/baby next door... More

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Los angeles
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

First I would like to say I have never written a review, this is more of a warning to travelers so you don't make the same mistake we did. The hotel is not what it appears to be in the photos. The decor is average to poor. It feels more like a compound or jail rather than a hotel. The... More

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Willow Park, Texas
1 review
1 of 5 stars Reviewed May 26, 2012 NEW

We just got back from a week stay. We never had hot water the entire time we were there. We thought we were upgrading to a preferred room, but found out it was only a delux room. They advertised having four restaurants, but only two were open. On one night, they only had one restaurant open. We have stayed at... More

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CNY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2012
12
people found this review helpful

I need to say first that I'm not sure what some people's view of this resort comes from . Dreams is run by humans and humans make mistakes , so I'm sure that some people run into from time to time an error . But to down grade the whole experiance on what some may perceive as a horror in... More

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Indiana
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

It is my first day home and I wanted to write my review while my impressions were fresh. We were a group of family and friends who stayed for nine nights. From start to finish, this was a wonderful trip. We upgraded on arrival to the Hacienda Master suites, ocean view. Very reasonable cost and I would do this again.... More

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Conception Bay South, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2012
4
people found this review helpful

This was our second Dreams resort. Last year we stayed at dreams Palm Beach Punta Cana. It did not disappoint. The level of service and standards were the same at this resort as what we experienced last year - exceptional on all levels. We are not picky...All I want is a clean room, nice beach and pool area, and be... More

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Riverton, Wyoming
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 21, 2012
4
people found this review helpful

We chose this resort because it was advertised as an unlimited golf resort. As it turns out, the golf is a $40 taxi ride twenty minutes from the resort, at another resort. $200 to play 18 holes. This was also advertised as an "unlimited luxury" resort. I guess my idea of luxury is different than what we saw. The food... More

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Blainville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2012

This resort really understands customer service. The staff go out of their way to make sure you have everything you need, and they are very happy and friendly. The resort is clean, great choice of food and drinks, beautiful rooms, great beach for long walks, lots of shade to get away from the sun when needed. There are activities all... More

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Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2012
5
people found this review helpful

Me, my boyfriend and another couple just got back from Dream Tulum and I dont think I could be any happier with my whole experience. Like others said, days and weeks before I left for dreams the reviews were not looking too good and I was getting a little nervous but there is nothing to be nervous about. I can... More

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Additional Information about Dreams Tulum Resort & Spa

  • Dreams Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Resort Spa
  • Dreams Tulum Resort
  • Dreams Tulum Riviera Maya
  • Dreams Resort Tulum
  • Dreams Tulum Mexico
  • Sunscape Tulum
  • Dreams Resort Spa Tulum
Address: Carretera Chetumal Puerto Juarez KM 236.7, 77780, Mexico
Price Range: PLN: $$$

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