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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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1,095 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seeley Lake, Montana
1 review
4 of 5 stars Reviewed yesterday NEW

We spent 6 days at Dreams Tulum with our two children (2 and 4 years old). This was our first time to an all inclusive and we really enjoyed ourselves. We were scheduled to visit Azul Beach Resort, but made a last minute change after reading reviews of cold pools and some turbid ocean water. The resort is beautiful and... More 

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed yesterday NEW

Imagine if you took a really (really) corny cruise line from the eighties, overcharged all of the attendees and stayed in one cove where the music is too loud, the swimming isn't all that great, the drinks are too syrupy, the wine is garbage and the food is a consistent B- and you might have a close approximation of what... More 

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one week it was fantastic, the rooms are excellent especially the beds and pillows, the restaurants are varied and extremely good quality especially the Italian and French ones. Daniel looked after us all day on the beach nothing was too much trouble and Desiderio at the swing bar ensured we had our favourite drinks in the evening.... More 

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Top Contributor
57 reviews 57 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Dreams Tulum for 1 week with our 2 children aged 5 and 9 months. We normally prefer smaller hotels rather than larger all inclusive resorts so we were a little nervous of how we would find it despite very good reviews. However we had nothing to worry about. It's a great place in particular for families... More 

Was this review helpful? Yes 1
Kamloops, Canada
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When here in early November for our sons wedding. Could not be happier. Was treated wonderfully by all the staff. Facilities clean and in good repair. I felt safe at all times walking throughout the resort. We were with a group so it was nice to be able to join others when we wished or go off on our own.... More 

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Berkeley, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are parents of 10 and 13 yo kids who love urban hipster style, and both fell short here. We are also used to Club Med, the other all-inclusive place for fam + kids in Mexico, so comparisons will be made. Dreams has very attentive staff and nice facilities and rooms. They have good shows and various activities, still not... More 

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Southlake, TX
18 reviews 18 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went here with friends for my birthday. It was so fun. The resort is beautiful, service very good, food was great, loved it and would go back. We had a major problem with our shower but they moved us, apologized and made it up to us big time. We scheduled a dinner on the beach for 10 of us and... More 

Was this review helpful? Yes 3
Toronto, Canada
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We got married here in April 2014. The service at the resort was excellent and the wedding planing team was fantastic! Our wedding was much better than what we expected given it was a destination wedding. Having said that, the beach was nice but not great, Tulum has much better strips of beach and in fact we went to the... More 

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E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Lalesander First of all we would like to thank you for taking the time to share your opinion regarding your recent stay at our resort. We are happy to know that you highlight our service and specially our wedding team in your review. We are glad to know that our weddings department went above and beyond to make the... More 

Lymington, United Kingdom
Top Contributor
53 reviews 53 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our two week holiday at Dreams Tulum. We run a bed and breakfast in England, so we go on holiday in January which is our quiet time. There was some confusion when we arrived as we had booked a swim out room and were allocated a third floor room overlooking the swimming pool. We were moved the... More 

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Calgary, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just got back from a lovely time on the Mayan Riviera - the first week was at Dreams Tulum. We were there for my Son and Daughter in law's wedding. It was tremendous! The resort did an exceptional job of putting the wedding together. I would suggest that if you are planning a wedding there, make very clear the length... More 

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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#5 Top resorts Hotel in Tulum
#7 Spa Hotel in Tulum
#17 Family Hotel in Tulum
#22 Romantic Hotel in Tulum
#24 On the Beach Hotel in Tulum

1,300 photos of this hotel

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Pool/beach area (330)
Dining (63)
Room/suite (98)
Hotel & grounds (251)
View from room (41)
Bathroom (16)
Family/play areas (17)
Business center/function rooms (4)
Videos (10)
Other (158)

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Amenities (51)
Beach (21)
Deluxe Garden View (22)
Hacienda Preferred Club Suite (23)
Junior Suite Garden View (22)
Junior Suite Ocean View (23)
Pool (16)
Restaurants and Bars (50)
The Hotel (55)

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Hotel & grounds (11)
Dining (7)
Pool/beach area (4)
Business center/function rooms (1)
Room/suite (3)
Other (3)
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