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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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802 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I had a great family holiday here, the resort is large and well maintained with plenty to do. We had standard rooms and they were lovely, they were located in the centre of the resort so were very peaceful. I'm glad I didn't ask for a sea view as there was a lot going on by the pools and restaurants.... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a very unplanned and a last minute holiday. We were in Florida after delivering a yacht from the mediterranean and at the spur of the moment we decided to go to Mexico before returning to Europe. It was a too good to be true all inclusive one week offer. We stayed at one of the massive suites overlooking... More

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Menai, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Resort seemed a little tatty. Service and personnel were the only saving grace for the price. Towels had marks on. Not on in room jacuzzi bath cleanliness so didn't use. Sand under bed not from us. Entertainment weak with little to be seen on rainy days and nights.

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4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I travelled alone with my son (4 years) and had booked the trip my self only based on the ratings on tripadvisor and expedia. We were not dissapointed. The beach is of course fabulous and with few waves and sandy bottom, so it was safe for him to play in the water. The pools do not have a lot of... More

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Tea, South Dakota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved Dreams Tulum. After check in our first room was dirty and they were very apologetic and quickly moved us to a new upgraded room. It was fun having lots of choices for food. Food is mediocre, but it's fine. Some things were really really good and some things were bad. Lots of choices and plenty of options. Staff... More

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Montreal, Quebec
1 review
5 of 5 stars Reviewed 3 days ago NEW

Loved it again. This was our second visit to this resort and 3rd to an AM resort ( Zoetry in 2012) and this time it was for our wedding. Had lots of rain but this is the risk in October. The sun came out in full force for our wedding day so I did get to have my perfect beach... More

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Los Angeles
Top Contributor
84 reviews 84 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Dreams Tulum is absolutely gorgeous! So gorgeous that my boyfriend (now fiance proposed on the beach at the resort). We had an amazing time and a truly unforgettable trip! ROOMS We were upgraded upon arrival from there regular garden view room to the adults only section. We never encountered any noise where we were. Yes, the adult’s only section is... More

Was this review helpful? Yes 1
Milford, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This resort is wonderful! From the moment you arrive to the end if your stay, the staff is so amazing and attentive!! From the front desk attendant, Francisco, to the wait staff.. Ana by the beach, Karina and Carlos at the lobby bar, the swim up pool wait staff, and all the restaurant staffs including Victor (Italian), Leonardo (seaside grille),... More

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had our wedding here and it was absolutely beautiful. The weather cooperated, although a bit rainy two days before the wedding it was sunny and beautiful day of. The food was delish, lunch at sea side grill was great. The beach was beautiful and the water was so nice and warm. Nayeli who was our wedding... More

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England, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have recently just returned from a 2 week stay here and had the most amazing time. Everything from check in to check out was superb, we couldnt find a single thing to complain about. The room was lovely, we were offered an upgrade on arrival but didnt think it was necessary. The bed was very comfy, despite other peoples... More

Was this review helpful? Yes 7
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

1,073 photos of this hotel

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Hotel & grounds (129)
Room/suite (62)
Videos (9)
Pool/beach area (172)
View from room (28)
Dining (35)
Family/play areas (10)
Bathroom (7)
Business center/function rooms (2)
Other (308)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (51)
Beach (21)
Deluxe Garden View (22)
Hacienda Preferred Club Suite (23)
Junior Suite Garden View (22)
Junior Suite Ocean View (23)
Pool (16)
Restaurants and Bars (50)
The Hotel (55)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (11)
Dining (7)
Pool/beach area (4)
Business center/function rooms (1)
Room/suite (3)
Other (3)
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