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Dreams Tulum Resort & Spa

#26 of 85 Hotels in Tulum
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Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
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1 room 1 adult
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Dreams Tulum Resort & Spa
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2,097 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We were incredibly skeptical after being in line at immigration for an hour and a half and then another hour and a half drive to the resort. Upon entering the resort it was nothing extravagant and our room was extremely far from the pool and restaurants. As the day was winding down, we decided to get a massage and relax... More 

Helpful?
1 Thank Becki K
Hayling Island, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had heard about this resort hotel from friends who had really enjoyed the experience and were extremely enthusiastic about the place. Since we were due a good holiday and wanted to go somewhere different, we decided to take the plunge and negotiated a good deal It was a nine-hour flight, not helped by problems with the inflight film service... More 

Helpful?
Thank PaulFisher_12
Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Let me start by saying, WOW! What a wonder 10 days at this beautiful location with amazing food and exceptional hospitality can make! Even after 10 days we weren't ready to say goodbye. As soon as we got there the zen feeling of this resort kicked in and we felt at home. The service we received from each staff member... More 

Helpful?
Thank Couplefrommontreal
Salina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I loved this trip. Brando (you are a great dancer) when i asked Adrian to dance he asked my husband permission, he was very respectful. Eleise she's so sweet and kind, Mario is a nice guy ,Javier is funny and has little man swagger. They are 5☆s! I will miss you all! They are so nice and... More 

Helpful?
Thank Amy M
Everett, Washington
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travel quite a bit, but we have never encountered service and friendliness even close to this! From the moment we arrived each person made it a point to help us in every way they could. The front desk had our rooms waiting, and a waiter brought us a cold drink while we handled the paperwork. The bellboys loaded our... More 

Helpful?
Thank Steve M
Kelowna, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are recent members with AM Resorts. This was our first time staying at Dreams Tulum. Airport transfer - it is about 1.5 hours from the airport, so get your own private transfer. Check-in- was quick and efficient, and was upgraded rooms Rooms- Room was very clean, had a mini fridge stocked with pop, juices, beer and water daily, dvd... More 

Helpful?
Thank Catherine P
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The accessible room was good, although the bed was very high. That was promptly dealt with. There is no family washroom on the property, and none of the buildings had push buttons on the doors. We were assured there would be a beach wheel chair, which there wasn't. The food was average at best. Breakfast was good but the other... More 

Helpful?
1 Thank Shirley H
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is truly spectacular, mostly because of the smart, kind, beautiful employees. I had my wedding at Dreams Tulum Resort & Spa on 1/16/16. 87 friends and family members from the USA joined us for the trip. One can imagine that planning a large wedding site-unseen could be a terribly vexing endeavor. Not at Dreams Tulum. Yesenia García Azpeitia,... More 

Helpful?
Thank maria c
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

First we would like to congratulate the management of this hotel. We stayed here for 8 nights, the hotel can host an incredible amount of people but you don't notice it. It is incredibly well run, you feel that you are getting a personalized service, all the staff is smiling at all times and they excel in their service. You... More 

Helpful?
Thank Nicolas G
Prince Edward Island, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed a fantastic mother/daughter getaway at the Dreams Tulum! The resort had everything we needed - lots of dining options and amazing tropical drinks! Loved having the beach and pool so close to each other! Rooms were modern and the grounds were beautiful. The spa is super! Enjoyed grabbing coffee at the Coco Cafe from Maydaly! The entertainment team were... More 

Helpful?
1 Thank pennyfromcanada
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