We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Dreams Tulum Resort & Spa
Professional photos View all
Browse nearby
Dreams Tulum Resort & Spa
Write a Review

1,080 reviews from our community

Traveler rating
    580
    306
    124
    47
    23
See reviews for
425
391
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1080)
  • Mar-May only
    (192)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (261)
  • Dec-Feb only
    (425)
All months
White Bear Lake
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a large group for vacation and all we could all day was WOW what a great trip!! Alex the GM and his team took care of our every need. I could write forever about all the great staff and activities, but I'll keep it to my favorite. Gilberto was my favorite bartender by the pool, he was so... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is the second time we stayed at Dreams Tulum, would recommend this resort. Our favorite employee there is Daniel, the beach waiter. He always made sure we had a drink and food or what we needed. Great food and great and friendly service. The people that work at the resort make this resort a wonderful place to vacation. We... More 

Was this review helpful? Yes
Dover, New Hampshire
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week with a friend for our annual "friendcation". We made the reservation a month prior with RCI and found cheap flight and stay so we thought we would try it out! I have been to other resorts in the area in the past and was willing to try Dreams and All-inclusive for the first time. First... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The first impression of the hotel is stunning and the staff amazing, this won't change through the stay, and the staff are amazing, they don't do it, I suspect, for great financial reward they are just attentive, always smiling and will do anything to enhance your stay. The food was okay, some smashing meals but also,some quite adverage, but there... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had such a wonderful time here. We were hesitant to go to an all inclusive, but Dreams Tulum was so welcoming, comfortable and fun. The staff is amazing, especially the activities team. A big shout out to Carolina and Brando! The food was delicious and fresh. We actually loved the buffet over the sit down restaurants. The pool area... More 

Was this review helpful? Yes 2
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

All-inclusive fare as made popular by Club Med, without the racket and silly stuff like staff in a full time entertainment mode. Nice location at the beach, two swimming pools, seven restaurants. Food is OK, especially breakfast in the seafront restaurant and dinner in the Italian themed restaurant Portofino, whereas the sushi bar is below average. Staff is very kind... More 

Was this review helpful? Yes 3
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our fourth Dreams vacation and it's amazing our expectations could be exceeded. We knew we could count on the property to be beautiful and well maintained, we knew the food would be great and service terrific, but we always just need to cross our fingers when it comes to the kids club (Explorer's Club). We always hope our... More 

Was this review helpful? Yes 3
Acworth, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Outstanding resort!!! This is one of the most amazing and Beautiful resorts we have ever stayed at. There are some many things that make this place special but the biggest would be the staff. Absolutely Awesome!! They really go out of their way to make you feel special. Every single one of them will always greet you with a smile... More 

Was this review helpful? Yes 4
Bucks County, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Dreams Tulum Resort & Spa was AMAZING! Every single aspect that you could ever hope for and more was EXCELLENT!!! All of staff that you encounter were friendly, knowledgeable and very accomodating! Our most wonderful and memorable experience was our special dinner in "THE WINE CELLAR"! Manuel & Rigoberto educated us and guided us about the different wines and our... More 

Was this review helpful? Yes
Easton, Maryland
Top Contributor
61 reviews 61 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment we entered the front gate, we were overwhelmed at the beauty and service at Dreams-Tulum. Our room(5205) was a perfect corner location; plenty of room, very clean and stylishly appointed. The bed was extremely comfortable. Daily maid & turn-down service was consistent and always prompt. The employees, no matter where we encountered them, were ALWAYS pleasant and... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Dreams Tulum Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, Travelocity, Cheap Tickets, Hotels.com, Caribbean Online Mgt Corp., Priceline, Otel, Odigeo and Tingo so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#5 Top resorts Hotel in Tulum
#7 Spa Hotel in Tulum
#17 Family Hotel in Tulum
#22 Romantic Hotel in Tulum
#24 On the Beach Hotel in Tulum

1,297 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (985)
Viewed
Pool/beach area (329)
Viewed
Room/suite (98)
Viewed
Hotel & grounds (251)
Viewed
View from room (41)
Viewed
Bathroom (16)
Viewed
Dining (62)
Viewed
Family/play areas (17)
Viewed
Business center/function rooms (4)
Viewed
9:38
Videos (9)
Viewed
Other (158)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (283)
Viewed
Amenities (51)
Viewed
Beach (21)
Viewed
Deluxe Garden View (22)
Viewed
Hacienda Preferred Club Suite (23)
Viewed
Junior Suite Garden View (22)
Viewed
Junior Suite Ocean View (23)
Viewed
Pool (16)
Viewed
Restaurants and Bars (50)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (11)
Viewed
Dining (7)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay