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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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1,002 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stalybridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent two weeks at the hotel in January 2015. Staff were efficient and welcoming. Bedroom was clean and comfortable. Food was fine with plenty of choice at each meal. The hotel is situated in pleasant well maintained gardens with an abundance of wildlife. Some guests complain about the seaweed on the beach but the biggest problem by far is the... More 

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Youngstown, Ohio
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was a family vacation which included grown daughters, son-in-law, grandchildren. While the resort is beautiful, we did have one large problem. On day 2, after we returned to our room after dinner, there was a horrendous odor which permeated the hallway leading to our room, and was very strong within our room. The hotel maintenance tried to remedy the... More 

Was this review helpful? Yes 1
Camrose, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything about this resort is perfect! The food is unbelievably good, our room was extraordinary, and the landscaping was simply magnificent; gorgeous while beautifully blending in to the natural surroundings. What really sets Dreams Tulum apart, however, is the staff! We didn't once encounter anyone who was less than happy and helpful! What a special group of people: Gilberto at... More 

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Kansas City
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW credit card Amex Card Member Review

I had multiple problems with my room. When I got to my room, I was unable to get on the internet. It took 5 calls to get to work. Then, my safe in the room was not working, that took a maintenance man to come & fix it. My phone in the room didn't work, I had to call about... More 

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Mooresville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Not only is the hotel beautiful but the people were Amazing! They treated us like we were royalty. The food was outstanding and we never had to wait for a table anywhere. The kids had plenty to do between the soccer on the beach to the shows at night. They even got to watch a movie at night outside. They... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

A fantastic resort. Good beach, restaurants and bars. Room service fantastic. (Daniel at the pool bar did a great job) Good opportunities for Maya sightseeing. All extra services like spa, arranged tours etc. is quite expensive. According to our expectations, the total package (hotel and airfare) booked at Dreams Tulum Resort did not work correctly. A fee 102US (luggage transport... More 

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Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Dreams Tulum for our honeymoon in mid-January and couldn't have been happier! We spent most of our time at the pool, though there were always activities to watch or participate in if we wanted. The entertainment staff did a superb job, especially Carolina and Brando. They are great at engaging people and being friendly, without being annoying... More 

Was this review helpful? Yes 3
Spring Hill, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had our destination wedding at Dreams Tulum Resort and have only positive things to say! First off, we booked our entire group through VIP Vacations travel agency-- they were all SO helpful, especially Lauren! She answered all questions and was so patient with me as I tried to make final decisions for our group (which was right around 40... More 

Was this review helpful? Yes 1
New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Dreams Tulum for 7 wonderful days in the early part of January. Every day there was almost non-stop activity available, from stretching on the beach in the AM to scuba demonstrations to beach games (some hilariously funny involving large inflatables), pool volleyball, afternoon Zumba, and finally, a borderline cheesy but still entertaining evening activity usually worth checking... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at dreams for ten days and have arrived home today . The weather was great and the hotel is really fantastic and actually all though not cheap ,is very good value for money. The food choices are great ,tried all the restaurants and couldn't really fault them , from breakfast at the Buffett through to dinner at the... More 

Was this review helpful? Yes 3
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Travelocity, Cheap Tickets, Amex, Caribbean Online Mgt Corp., Despegar.com, Splendia, Otel, Hotels.com, Priceline, Odigeo and Tingo so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#5 Top resorts Hotel in Tulum
#7 Spa Hotel in Tulum
#15 Family Hotel in Tulum
#24 On the Beach Hotel in Tulum
#24 Romantic Hotel in Tulum

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