We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Tulum hotels

Dreams Tulum Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Hot Hot Hot Savings!
Save Saved
You added Dreams Tulum Resort & Spa to your Saves list
Dreams Tulum Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #30 of 76 hotels in Tulum
A recent review
5 of 5 stars reviewed yesterday
MGNorthEast Darlington, United Kingdom
  • Overview
  • Reviews (573)
  • Photos (909)
  • Amenities
  • Q&A (2)
  • Room tips (198)
  • Location
  • More
Write a Review

573 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Darlington, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at Dreams Resorts Tulum for 10 days as the second leg to our honeymoon. It was the most amazing holiday and I would thoroughly recommend this hotel to anyone. The service we received during our stay was excellent. The hotel room was lovely, a good size, very clean and always cool due to the very effective air conditioning.... More

Was this review helpful? Yes
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We picked this resort in October for our wedding which took place on July 18th. We stayed at the resort July 16th through July 20th. We began the planning process via email with the coordinators on site at the hotel. Sometimes it took a long time to get answers back from them but eventually they answered all questions we had.... More

Was this review helpful? Yes 2
United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm here at Tulum Dreams as I type this. I would definitely recommend this resort, our room is comfy & modern, beautiful gardens, welcoming Mayan people, white sands, great snorkelling, plenty of restaurants to pick from, and no wrist bands. If you travel from the UK, fly Virgin our journey here was stress free!

Was this review helpful? Yes
Vancouver, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

I really hope im helping travellors by writing this !this is the worst dreams resort my wife and my self have been to from the bad shows to the horrible food and the lying staff save your money don't go here worst buffet I have ever been to 18 resorts this was the worst! bait and switch paid for oceanfront... More

Was this review helpful? Yes 4
Brooklyn, New York
18 reviews 18 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this is my second time to this resort, and without hesitation i would tell anyone looking to relax and have some good times to visit this resort. most people like to complain about the children at the swimup bars and in the so called adult pool but if you don't like children don't go to a family resort plain and... More

Was this review helpful? Yes 2
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my 3rd visit to this property and I am looking forward to my 4th. being in the luxury hotel industry for the last 30+ years. The service was excellent and the people working there love what they do and it shows when they are exceeding your expectations.

Was this review helpful? Yes
Columbia, Missouri
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We traveled here in early September so it did rain quite a bit which was a bummer, but we knew that was a possibility. We still had an excellent time. The food was great and the drinks were weak but tasted good. I did get some sort of stomach bug that lasted about 1 week that was pretty terrible and... More

Was this review helpful? Yes 2
Springfield, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Dreams Tulum July 16 to July 22, 2014. As soon as we walked in we were greeted with champagne for my husband and I and fruit punch for my son. Check in was simple and we were quickly escorted to our room and shown all the features of our room. We've stayed at a few upscale all... More

Was this review helpful? Yes
Elgin, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This resort is for families with small kids. There are kids everywhere, the adult pool is non existant, kids there too, the swim up bar, also packed with small kids. The pools where ok, but I was watching when they made drinks, glasses not cleaned properly and numerous times I saw bees get mixed in the blender when making drinks.... More

Was this review helpful? Yes 2
London, United Kingdom
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a wonderful hotel in a beautiful location with fantastic, accommodating and friendly staff, amazingly beautiful grounds and good food and drink. However, if you like to be in the thick of things it may not be for you... It's a good location for visiting the ruins at Tulum and Coba and is also close to Xel-Ha and a... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Dreams Tulum Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Dreams Tulum Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Orbitz, Travelocity, Caribbean Online Mgt Corp., Tingo, BookingOdigeoWL, Amex, Otel, Venere and Agoda so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

909 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (597)
Dining (34)
Room/suite (58)
Hotel & grounds (122)
Videos (9)
Pool/beach area (167)
Bathroom (7)
View from room (27)
Family/play areas (9)
Other (164)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (284)
Amenities (51)
Beach (21)
Deluxe Garden View (22)
Hacienda Preferred Club Suite (23)
Junior Suite Garden View (22)
Junior Suite Ocean View (23)
Pool (16)
Restaurants and Bars (50)
The Hotel (56)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (11)
Dining (7)
Pool/beach area (4)
Room/suite (3)
Other (4)


Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Tulum #7 Spa Hotel in Tulum #12 Family Hotel in Tulum #23 On the Beach Hotel in Tulum #30 Romantic Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you’re right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Dreams Tulum Resort & Spa and other travelers.
2 questions

See all questions (2)

See which rooms travelers prefer