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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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788 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holbrook, Arizona
2 reviews
3 of 5 stars Reviewed yesterday NEW

So this is the second review that I have written. I am a firm believer now in writing reviews as I read them and depend on them myself. Let me start by saying that I believe that many reasons that people rated this hotel highly is because they have not visited different all inclusive resorts in the mayan riviera zone.... More

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Long Island (NY)
15 reviews 15 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was here with my fiance as part of a 'research' trip to find a destination wedding (yay!) venue. Although we went with another property, this one was pretty good. The rooms were great and the service was very good. The spa was AMAZING!!!! We splurged and did a treatment in the jungle cabin which i highly, highly recommend. It... More

Was this review helpful? Yes 1
Santa Monica
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Dreamy would be the word I would like to describe it and location is the key,let's put it that way you are in Tulum and it's a winner already,no matter where you look around the beauty of this place and the Resort itself is breathtaking.I am a returning tourist have been visiting Riviera Maya since 2006,different places,different Resorts,it wouldn't be... More

Was this review helpful? Yes 1
Aguascalientes, Mexico
Top Contributor
85 reviews 85 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very big and nice hotel and it was almost full even in low season, all the installations are very nice, the pool, the restaurants, the gardens, the beach, etc. I loved my bed's mattress. The food isn't very special and the breakfast buffet was horrible when I was there. For the price, I suppose the quality of... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from a trip Mexico. We stayed at Dreams Tulum, we had an amazing time. The resort was beautiful, the food was great. The staff was incredible. We were minutes away from the Tulum ruins, the excursion was well worth the time and money.

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London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I didn't specially like the all inclusive hotels before I stayed at Dreams Tulum however this hotel has changed my mind completely. Our stay there was amazing. Had a lot of fun and was very relaxing at the same time. There are activities going on all the time that give you the opportunity to interact with other guests but you... More

Was this review helpful? Yes 2
Renton, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just home from our 20th anniversary trip and have to say that we had a great time. The staff was exceptional and work very hard to make sure everything was to our satisfaction. A high tip of the hat to Rigaberto and Manuel the Sommelier in the wine cellar. They made an awesome experience even better. Yes this dinner did... More

Was this review helpful? Yes 1
New Jersey
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is REALLY nice. The service is WONDERFUL. The beach is YUK! If you take everything we experienced with food-pool-staff-customer service and grounds...and put this hotel on a beach that does not have this gross "seaweed" in the waves and ALL ALONG THE SHORELINE-ewww.....you would have the BEST VACATION EVER. So the beach ruined our trip if you have... More

Was this review helpful? Yes 4
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear njtravelgirl03 First of all we would like to thank you for taking the time to write your detailed feedback regarding your recent stay at our resort. Thank you for highlighting our great service, it is great to read that you liked the room, pools, entertainment and our food options. In reference to the seaweed we need to inform that... More

Pensacola, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our first time to an all-inclusive resort;however, it was not our first time in the area since we have taken several cruises with stops into Playa del Carmen, Calica, and of course Cozumel. We had an AMAZING time and can truly credit our wonderful experience to the staff of Dreams. From the moment we arrived, we felt welcomed... More

Was this review helpful? Yes 2
New Palestine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My family just returned from Dreams, Tulum where we spent a lovely nine days of restful fun. We appreciated the "authentic" feel of Tulum outside of the resort. It is not a big tourist trap nor has the feel of Vegas. The Dreams Tulum staff was so friendly and helpful. The food was pretty good. We've had better but we've... More

Was this review helpful? Yes 1
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

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Hotel & grounds (129)
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