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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
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#27 of 76 Hotels in Tulum
715 Reviews 4.5 of 5 stars
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Dreams Tulum Resort & Spa
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715 reviews from our community

Traveler rating
    391
    194
    82
    34
    14
See reviews for
290
262
3
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at dreams talum for 10days in an upgraded swim-out suite, which was fantastic, loved having the pool right on the terrace, well worth the money but wait until you arrive to upgrade, much cheaper! Firstly the food definitely wasn't to a 5* standard, however the Italian restaurant is beautiful & the staff in there are wonderful! The buffet... More

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dublin
1 review
5 of 5 stars Reviewed yesterday NEW

Myself and two of my friends visited this month. Everything was excellent. We really enjoyed our time there. The staff were so friendly they were always attentive and super nice offering us drinks and food and seeing how we are. The entertainment was really good. They had events organised everyday so guests were always kept entertained. The evening entertainment and... More

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England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our (husband and myself) fourth visit to Mexico, but first visit to the Dreams resort. We booked a week through Virgin Holidays for early September and stopped in a premium ocean view room. For anybody thinking of booking this hotel may I highlight that the distance from Cancun airport is quite lengthy (2 hours when stopping off at... More

Was this review helpful? Yes 1
Bristol, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My wife, Son (age 20) and I have just returned from a 2 week holiday and we all had a fantastic time. All the staff were very friendly and genuinely went out of their way to ensure we had a great holiday. There were plenty of sun loungers around the 2 pools and on the beach, the former had comfortable... More

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Huntington Beach, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at Dreams for four days on our anniversary, and loved it. We loved that it was all inclusive, and that there was 7 different restaurants to eat at and all you can drink. We never needing to bring money or worry about the check, this was great. The best restaurant there was the Seafood Grill,... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There's something almost a little bit off about everything at Dreams. Its a lovely location (eg lovely beach) but very isolated from anything else (nearest town is a taxi ride away). Beautiful beach, but only a very small area roped off that you are allowed to swim in. Good variety of food, but its not always the freshest or most... More

Was this review helpful? Yes 3
hingham masssachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Six of us just returned from a 5day, 4night stay. I have never been to an all inclusive where I've returned for a second visit but immediately suggested Dreams Tulum to our friends for this very special birthday get together (three of the guys were having milestone birthdays) We all upgraded to ocean view rooms and thought the up charge... More

Was this review helpful? Yes 3
Milwaukee, wi
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful resort and grounds which have been described in detail on other reviews. Was upgraded to a premium jr. suite and the room was amazing. Exceptionally clean, well furnished, comfortable, great location and my favorite was the patio. Here's a room tip. Whatever room you book, request a 2nd floor. 1st floor views obstructed by plants, 3rd floor no roof.... More

Was this review helpful? Yes 6
Pawtucket, Rhode Island
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at Dreams Tulum for the third time after two wonderful visits! WOW what a disappointment we got. We had to change rooms 5 times none of the rooms had good air conditioning the room service food was aweful the phones didnt work the fridges didnt work toilets didnt work. that was just the rooms.... More

Was this review helpful? Yes 1
Snackerson
Contributor
14 reviews 14 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked our time overall but would not have stayed for 2 weeks given the choice again. The food is okay but really not great. There seems to be a lot of selection but everything is kind of the same. Nothing seems particularly fresh and it gets very samey quite quickly. The pizza / burger grill next to the beach... More

Was this review helpful? Yes 3
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

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