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Dreams Tulum Resort & Spa

#25 of 85 Hotels in Tulum
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Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
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Dreams Tulum Resort & Spa
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2,130 Reviews from our TripAdvisor Community

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Kansas City, Missouri
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have utilized Dreams resorts in Costa Rica, Puerto Vallarta multiple times and now the Tulum location. We really enjoyed the stay. All the staff at the front desk were great. The dining experiences were great, Servers were all very good, and the food was excellent. I would definitly go back again. The only problem is this brand has so... More 

Helpful?
Thank Mike G
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Back at Dreams Tulum and did not think it could get even better than last year but how wrong we were. The service as ever is magnificent ,the staff cannot do enough for you and they are all so cheerful,it almost made me apply for a job!! The standard of food in the restaurants is first rate with particular mention... More 

Helpful?
Thank Lee P
Strathmere, New Jersey
2 reviews
4 of 5 stars Reviewed yesterday NEW

We were so pleased overall with our visit. Had a great room/view and as usual, the staff pampered us at every moment. Restaurants weren't crowded and the food was excellent. Lots to do or NOT, depending on how much relaxation/vs activity. Spa was great, bartenders, waiters, housekeeping. All were warm and engaging. Beach is beautiful and two pools were busy.... More 

Helpful?
Thank Linda B
Jersey City, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The resort is very well maintained and very clean. The staff was very friendly. Everyone always greeted us right away. Experienced a minor issue. Oscar, the manager was awesome in recognizing their was an issue and right away made sure it was addressed. Thanks to his proactive approach, a negative was quickly turned to a positive. Many thanks to Jennifer... More 

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Thank Larry J
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Ok so it's a good hotel with some great points and some areas of improvement. I'll list things below with a heading so you can read the bits you are interested in. Hotel grounds/location A well kept hotel. Large well maintained gardens ideal for photo opportunities. About an hour and half private transport from cancan airport. Not much to do... More 

Helpful?
2 Thank A TripAdvisor Member
Duncan, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We absolutely loved it here!! This was our first trip to Mexico and our first all inclusive experience. We were really overwhelmed with just how many resorts there were to choose from. We ended up choosing Dreams Tulum because of their extremely high trip ad visor rating and because we found a great deal through our VISA points. We were... More 

Helpful?
1 Thank cantrip81
BALTIMORE
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We went to Dreams Tulum for my daughter's wedding January 30 to February 6, 2016. It was the most expensive resort that I had ever stayed at in the area between Playa del Carmen and Tulum, almost $1700.00 per person not including air. My expectations were high. I have been to this area 8 times before. First, I have to... More 

Helpful?
1 Thank KARLA B
Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Me and my wife could not have asked for a better way to spend our honeymoon! The resort was very nice and clean and the grounds were great to just walk around and enjoy the scenery. The staff was amazing from the bell boys outside taking care of our luggage, the front desk, the concierge staff, the maids, waiters, and... More 

Helpful?
Thank TJL22
Montreal, Quebec, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Good service but old resort. Some would love the food here, but for I would say that the food is sad... Waterdown drink and flat beer. No one would convince me that all-inclusive resort will serve good food. The uninvited beach here is not those sandy white miles long of Tulum (see the uploaded pictures for the real paradisiaque beach... More 

Helpful?
Thank Lapinroyal
County Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed at the resort from 16th to the 23rd of January last and I must say that we thoroughly enjoyed our stay there. The accommodation and cleanliness were top notch as was the wonderful choice and quality of the restaurants. We found the staff very efficient and amenable, for example Yeralda in the World Cafe and... More 

Helpful?
Thank GrainneKing
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