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All 74 Tulum hotels

Dreams Tulum Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
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Ranked #30 of 74 hotels in Tulum
A recent review
3 of 5 stars reviewed 2 days ago
Greg704 Charlotte, North Carolina
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538 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Some good; some bad points IMHO July 8, 2014 The Good: Food was edible; dinners are the highlight Rooms had cool ac Beach was beautiful Staff wonderful and overly friendly Great drinks Comfortable beds Secluded location Close to Cenotes; which we LOVED Nice rooms Alcohol selection no complaints Coffee bar was our favorite The Bad: Distance from Cancun airport over... More

Was this review helpful? Yes 2
youngstown, oh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were there to attend my nephew's wedding. I will start with the good points first: The wedding on the beach was beautiful, as was the reception that was held in the ballroom. It truly was a lovely evening with impeccable service. The food was also very good as well. They had an excellent band that played until 1:00am. The... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from Dreams Tulum a few days ago and it was just incredible! This was our first time to Mexico but not our first time at a Dreams Resort, we have stayed at Dreams Palm Beach in Punta Cana about 9 times so when we wanted to plan our trip to Mexico it was obvious that we were... More

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Markham, Canada
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from Dreams Tulum. We brought our 16 and 19 year old with us. The girls really enjoyed themselves but the resort lacked activities for this age group. It had many activities for the younger kids but not much for young adults or adults. The rooms were beautiful and the staff was nice. The food... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family has been to several resorts in Mexico, but none compared to the value we received while our trip here. In the past, we have actually gone to two other Dreams Resorts, Dreams Puerto Adventuras and Dreams Riviera Cancun. Overall, both definitley gave guests the high class luxury, but Dreams Tulum gave that wow factor that the other resorts... More

Was this review helpful? Yes 1
Lenoir City, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I visited the Dreams resort for our honeymoon. Overall it was a great experience! They had so many fun activities and the staff was amazing! My only complaint is that the adult relaxing pool was filled with kids. They were loud and I kept getting hit by toys. There is a sign stating they aren't suppose to... More

Was this review helpful? Yes 1
Flemington, New Jersey
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We also found ourselves here as part of cheapcaribbean.com's Seas The Deal promo. We had a perfectly great time here. Yes, the property can use some updating. However, the room was clean, large enough and nicely appointed. The staff are terrific, always friendly and helpful. The food was excellent, particularly in the Portofino(Italian) and the Bordeaux(French) restaurants. Family friendly, lots... More

Was this review helpful? Yes 3
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We decided to book this hotel without knowing what to expect, we don't usually like all inclusive resorts, but the stay was very pleasant, very kid friendly and lots of different options to eat and dine. Would definitely go back. Our kids loved it.

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am writing this review slightly late but better late than never, We chose this hotel because of the reviews it received with thomas cook and virgin then on here but I thought I had gone to a different place Entrance to he hotel needs a touching up and maintained as well as lobby which is very old fashioned and... More

Was this review helpful? Yes 1
e-dreams, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Angerlina66 Thank you for taking the time to share your review regarding your recent stay at our hotel. We take our guests comments very seriously, so we truly appreciate your review. We are happy to read that you enjoyed most of our food options specially our French, Italian and Sushi restaurants, thank you for highlighting our personalized wait service... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Visited 2 years ago.Lovely Hotel, although in some places a little dated. Animation Staff are great work really hard. Food in all restaurants really good & weather was great except for the grade 1 hurricane we had, but that was exciting. Would recommend it for a relaxing holiday, but a fair way from Cancun airport.

Was this review helpful? Yes 1
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

868 photos of this hotel

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Dining (34)
Room/suite (58)
Hotel & grounds (122)
Pool/beach area (167)
Videos (9)
Bathroom (7)
View from room (27)
Family/play areas (9)
Other (123)

Expert photos: Taken by TripAdvisor travel experts

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The Hotel (56)
Restaurants and Bars (50)
Pool (16)
Junior Suite Garden View (22)
Hacienda Preferred Club Suite (23)
Deluxe Garden View (22)
Beach (21)
Amenities (51)
Junior Suite Ocean View (23)

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All management photos (29)
Hotel & grounds (11)
Dining (7)
Pool/beach area (4)
Room/suite (3)
Other (4)


Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Tulum #7 Spa Hotel in Tulum #11 Family Hotel in Tulum #23 On the Beach Hotel in Tulum #30 Romantic Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you’re right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 
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