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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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986 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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montreal
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel lacks nothing service better than better food so much variety and everything is better than the previous taste,pool is extremely clean and always being checked for proper chemicals,I've never seen so many employes ready to serve and please tipping is strictly at your discresion not necessary the ocean is so warm its like getting into a warm bath... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We stayed here in January for our wedding anniversary. We made reservations directly with the hotel and then upgraded to a room with an ocean view when we checked in. However, this caused problems, because I called seven times before we were able to get our complimentary anniversary package (free champagne and fruit). Even then, they brought the incorrect wine... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 days ago NEW

I just returned from Dreams Tulum. It was an amazing trip. The resort and staff were SUPERB! I have stayed an another resort in the same company (Now Jade) so have that to compare it against. I have stayed as a preferred member and this time stayed as a regular guest. I was pleased both times. I believe the only... More 

Was this review helpful? Yes 2
Indianapolis, Indiana
Top Contributor
81 reviews 81 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family spent 6 nights here in early January. We had two adjoining rooms with our adolecent sons having their own room. The resort is layed out in several square villages named after Mexican states. We were upgraded to swim out room on check in and found them to be very nice. The pool water was warm and wait staff... More 

Was this review helpful? Yes 3
Palm Beach Gardens, Florida, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in Nov. We were only there for a couple of days on our way to see chichen itza. the resort had a lot of great food choices for all inclusive resort. while we were staying as a couple the resort is perfect for familes. The staff was great anything we asked for they were more than willing... More 

Was this review helpful? Yes 1
Chicago
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are not a fan of all inclusive hotels but we chose Dreams Tulum because we were 2 families traveling with small kids and we wanted the convenience. Dreams Tulum did not let us down. The staff here is genuinely friendly, happy and very helpful. Daniel was our waiter at the pool most days and could not have been more... More 

Was this review helpful? Yes 1
Astoria, New York, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the resort from Jan 4 - Jan 14, and had our wedding on Jan 7th. It was everything we expected for our wedding day to be, and had a great time at the resort! Transfer from the airport We had our package from AppleVacations, so had an individual direct transfer to the hotel, which was not bad... More 

Was this review helpful? Yes 3
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Dreams Tulum for 3 nights this January and absolutely loved our time here. The property is beautiful and the staff is great. The beach is lovely, clean and quieter as you walk away from the hotel with multiple "romantic spots" :) The service in the reatuarants was a little slower than we would have liked but it... More 

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Hartford, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently returned from my trip from Dreams Tulum this past Sunday (Jan 18, 2015) what a great time. Everything was first class from the moment I walked in I felt welcome. From front desk, bartenders, waiter/waitresses, hostesses and cleaning staff everyone was very welcoming and friendly. At Dreams, they had "entertainment coordinators," their names were Carolina, Esther, Adan and... More 

Was this review helpful? Yes 1
Helsingborg, Sweden
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel with lots of nice gardens. The french restaurant; Bordeaux, is very good. The swim out rooms were excellent! The entertainment team were VEEERY good especially David. He is the BEST!!!! Dreams Tulum is excellent.

Was this review helpful? Yes 4
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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, No.1, Tulum 77761, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#5 Top resorts Hotel in Tulum
#7 Spa Hotel in Tulum
#15 Family Hotel in Tulum
#24 Romantic Hotel in Tulum
#24 On the Beach Hotel in Tulum

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