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Dreams Tulum Resort & Spa

4.0 of 5 Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
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#27 of 76 Hotels in Tulum
710 Reviews 4.5 of 5 stars
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Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa
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710 reviews from our community

Traveler rating
    389
    193
    80
    34
    14
See reviews for
289
260
3
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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English first
Huntington Beach, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Dreams for four days on our anniversary, and loved it. We loved that it was all inclusive, and that there was 7 different restaurants to eat at and all you can drink. We never needing to bring money or worry about the check, this was great. The best restaurant there was the Seafood Grill,... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There's something almost a little bit off about everything at Dreams. Its a lovely location (eg lovely beach) but very isolated from anything else (nearest town is a taxi ride away). Beautiful beach, but only a very small area roped off that you are allowed to swim in. Good variety of food, but its not always the freshest or most... More

Was this review helpful? Yes 3
hingham masssachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Six of us just returned from a 5day, 4night stay. I have never been to an all inclusive where I've returned for a second visit but immediately suggested Dreams Tulum to our friends for this very special birthday get together (three of the guys were having milestone birthdays) We all upgraded to ocean view rooms and thought the up charge... More

Was this review helpful? Yes 2
Milwaukee, wi
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful resort and grounds which have been described in detail on other reviews. Was upgraded to a premium jr. suite and the room was amazing. Exceptionally clean, well furnished, comfortable, great location and my favorite was the patio. Here's a room tip. Whatever room you book, request a 2nd floor. 1st floor views obstructed by plants, 3rd floor no roof.... More

Was this review helpful? Yes 6
Pawtucket, Rhode Island
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My wife and I recently stayed at Dreams Tulum for the third time after two wonderful visits! WOW what a disappointment we got. We had to change rooms 5 times none of the rooms had good air conditioning the room service food was aweful the phones didnt work the fridges didnt work toilets didnt work. that was just the rooms.... More

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Snackerson
Contributor
14 reviews 14 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We liked our time overall but would not have stayed for 2 weeks given the choice again. The food is okay but really not great. There seems to be a lot of selection but everything is kind of the same. Nothing seems particularly fresh and it gets very samey quite quickly. The pizza / burger grill next to the beach... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had a great time staying at dreams. There was a waiter service on the beach and entertainment throughout the day. The entertainment team were great fun and would always include everyone who wanted to participate and not force anyone who didn't want to do it. The variety of activities were varied too,from volley ball on the beach to water... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The entertainment team are great, especially jonathan and Eric, as they are great fun. Plenty of laughter and energy and I have even improved by volley ball skills thanks to these two. The food is excellent and the staff are extremely friendly and always willing to help. A positive and very enjoyable holiday. Would highly recommend dreams spa and resort... More

Was this review helpful? Yes 2
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear liljim91 First of all, we would like to thank you very much for your visit and for your nice review about our resort Dreams Tulum Resort & Spa. We really appreciate your comments and it makes us happy to know that we exceeded your expectations and you had a wonderful time here with us. Thank you for pointing out... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this resort. Wont happen again. Our experience were simply disappointing from we arrived, which is what we are basing our rating on. *Its a bit optimistic to call this a 5 star hotel - we travel a lot and normally do stay at 5 star hotels! *Preferred club is literally a small room (rather cold) with premium... More

Was this review helpful? Yes 5
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear MetsLove First of all we would like to thank you for taking the time to share your review about your recent stay at our resort with us and the TripAdvisot community. Thank you for highlighting our personalized wait service. We apologize that your expectations were not fulfilled during your stay. We understand that there is always room for improvement... More

Squamish,
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Was here for 8 Nights and was better than the first time. Last trip here two or three years past we had an ocean view room, it was great. Since then they have added swim up rooms. The rooms are located further away from the beach not too far and they are worth the walk. The room share a U... More

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Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez km 236.7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Tulum Resort & Spa 4*
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum

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