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Mezzanine Hotel

#9 of 79 Hotels in Tulum
Certificate of Excellence
3.5 of 5
Hotel website
km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Mezzanine Hotel
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Ranked #9 of 79 Hotels in Tulum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Supergeek22 Ann Arbor, Michigan, United States
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420 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ann Arbor, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel helped make our honeymoon in Tulum awesome. It has only 8 rooms total, which makes for a quiet stay. The staff are very nice. Maggie at the front desk especially helped make our stay here awesome. We made frequent use of the free snorkeling equipment to check out the beach. This hotel is within walking distance of playa... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just returned from an amazing stay at the Mezzanine (March 2015)! Everything was perfect - the beach is gorgeous, the food is absolutely delicious, the staff couldn't be any nicer and the hotel's relaxed vibe and amazing setup can't be beat. Special thanks to Maguie for helping us pull off an incredible surprise for my husband and for being there... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

I was stressed out of my mind with work and just an hour at this hotel made me forget about all my worries. I’m originally from Latin America but live in NYC so I know there may be some amenities that are ‘unique’ to the region but expect a great experience. That is what we got at the Mezzanine. We... More 

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I give an overall rating of average to this hotel, with two exceptions to the overall rating. First, on the positive side is the staff and the service it provides. All were pleasant and demonstrated enthusiasm in making the stay of guests as enjoyable as possible. This was particularly true of the individuals at the reception/concierge desk. On the negative... More 

Was this review helpful? Yes 3
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Mezzanine Hotel February 2015. We had a sea view room, (great view of the sunrise in the morning). It is a beautiful spot. We did some exploring of the town and visited a few other beach locations- and the beach at Mezzanine is definitely the best in Tulum. The service and staff were wonderful. Overall, a... More 

Was this review helpful? Yes 1
charlottesville
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this place. Firstly, nice quiet beach ( isn't that why you come here? ) The service is wonderfully fresh, friendly, and authentic. Maggie the concierge was unbelievably warm, helpful and as smiling a welcome you could ask for. She arrange bikes for us, extra water, towels, you name it. Now for the food. You could pretty much eat... More 

Was this review helpful? Yes 1
Columbus, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Mezzanine is the most perfect place on earth. Property Every nook of the small property is a well thought out place to relax and enjoy their unbeatable view. We stay in the Sea View rooms and love falling asleep to the sound of the ocean and waking up with a view to the sun rising over it. There is a... More 

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

First off well done for picking Tulum - we also stayed in PDC and Cancun during this trip and Tulum is by far the nicest. We were in room 4 which is recommended as it is furthest from the bar and has a great sea view. We spent three days here and enjoyed the relaxing atmosphere and great views out... More 

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Sacramento, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent 8 days at the Mezzanine last Summer. Although it was our third time at the Mezzanine, this was the first trip that we stayed in one of the upstairs suites and I must say it was fantastic. The room is spacious and comfortable, but the private patio overlooking the sea is definitely the best. As... More 

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Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A few days ago we traveled to Tulum for the first time we stayed in a beautiful hotel which made our unforgettable experience starting with the reception staff attention facilities but especially and I think most importantly the best Thai food we've ever tasted was delicious .All but especially the spring rolls with the unique touch of mango sauce and... More 

Was this review helpful? Yes 1
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