We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 75 Tulum hotels

Mezzanine Hotel

3.5 of 5 Boutique Hotel   |   km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Hotel website
Hotel amenities
Mezzanine Hotel
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Mezzanine Hotel to your Saves list
Ranked #10 of 75 Hotels in Tulum
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
CandL_K Dallas, Texas
Write a Review

388 reviews from our community

Traveler rating
    311
    50
    19
    5
    3
See reviews for
22
250
10
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (388)
  • Mar-May only
    (105)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (87)
All months
Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a perfect place to relax in style, then Mezzanine Hotel is for you! We spent four utterly relaxing days in one of the two suites in the hotel. The private deck outside our room provided a great view of the sunrise and the beach activity. The weather was good enough to enable us fall asleep on the... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Vacationed in Tulum spending 3 nights at the Mezzanine Hotel in October '14. We arrived to Tulum in the late evening directly from the airport. On arrival the night watchman greeted us and helped us with our bags. Check in was smooth and complimentary Margaritas were offered to us. This boutique hotel is small and cosy, and true to the... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved this place! The view is amazing and the food as well. The breakfast keeps good quality and the service is amazing. Good atmosphere! Can't say anything bad about this place! Go there and ses by yourself how super it is!

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2014

We've just returned from our stay at Mezzanine and both thoroughly enjoyed it, the hotel and sea front rooms are stunning (the recently installed room AC unit was great), the food was amazing, we had some of the best thai meals I've had in a long time and the service was impeccable, Maggie and Anna especially and the rest of... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

Paula & Imran, Thank you so much for sharing your experience with others, is great to know you had a fabulous holiday! As you mention we recently installed A/C on all our rooms, and we are happy to share that just a few days a go we added a mini fridge to our Sea View & Buddha rooms :) More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

I have found paradise in Tulum and it would be selfish not to share! If you are going on a Honeymoon, Babymoon, Romantic Getaway or just want to enjoy with friends the finer things in life, then taste the luxury of this wonderful boutique hotel. My wife and I came down here on a last minute Baby Moon, and we... More

Was this review helpful? Yes 3
MezManager, Manager at Mezzanine Hotel, responded to this review

Dear Nathan, Just read your posting and we are thrilled to learned of the wonderful time you had while staying with us. Thank you for sharing with others the beauty of our property. Congratulations to you and Miriam, we wish you the best in this new stage of your life. Laura Avila + Team More

Marblehead, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 10, 2014

We were pretty taken by the stunning images on the Mezzanine website and by all accounts the view from the property is stunning. Unfortunately, we experienced a number of issues that made our stay less enjoyable than we expected. One of the things we wish we had known before booking a room in Tulum in October is that even though... More

Was this review helpful? Yes 4
MezManager, Manager at Mezzanine Hotel, responded to this review

Thank you for your detail review, all the aspects that you mentioned have been taken into consideration and immediate actions have been applied. Tulum is surrounded by nature & beauty which is what makes this place special for many.Anyway we are working on a daily basis to improve and upgrade our services therefore we are very happy to announce that... More

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

The hotel is situated perfectly above beach - to the left is the white sand and the Mayan Ruins are a walk away and to the left are large rock formations - you can overlook the ocean as the waves crash into the rocks. The hotel is on the quieter side of Tulum's beachfront there are more boutique hotels and... More

Was this review helpful? Yes 1
MezManager, Manager at Mezzanine Hotel, responded to this review

Dear Guest, We are so glad that you had pleasant stay in our property, we look forward to welcome you again. About the campari we are sorry it didnt please you, we do not dilute the alcohol of any of our liquors or drinks and we haven't hear about this practice in Tulum but will keep an eye on it.... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

I arrived on Thursday, 4th September in the late afternoon. I was greeted at the desk by Ivan and Maguie. I was given my welcome free margarita. I knew then that I had made the right decision. The Mezzanine Hotel was recommended to me. I researched all the hotels in the area and decided it was right for me. I... More

Was this review helpful? Yes 2
MezManager, Manager at Mezzanine Hotel, responded to this review

Dear Lisa, We appreciate you taking the time to write such a detail review and express your liking for our hotel, services and staff! Hasta Pronto! Laura Avila and Team More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

The Mezzanine Hotel was such a special place for our long weekend away. It sits right on the beach & the views are just stunning. The charming outdoor bar, intimate pool & cozy seating areas were perfect to have a drink or just to relax & soak in the sounds of the sea. Our room faced the ocean so we... More

Was this review helpful? Yes 2
MezManager, Manager at Mezzanine Hotel, responded to this review

Dear Becky & Paul, Thank you for your lovely review, it make us immensely happy to know your appreciation of those little details the aren't any fancy but definitely come from the heart! Warm personal regards, Laura Avila More

Madrid, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

I went to Mezzanine for a friends recommendation. The views are stunning so are the rooms, very comfortable and big beds. Service was above average in Tulum, specially the manager Laura and Ana at the reception. Restaurant and food at night was pretty good too. I will be back, for sure!

Was this review helpful? Yes 1
MezManager, Manager at Mezzanine Hotel, responded to this review

What a lovely review we appreciate you taking the time to express your liking for our hotel, services and staff. Looking forward to your next visit! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mezzanine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Thai food(9)
  • Master suite(4)
  • Ocean view room(4)
  • Happy Hour(3)

Additional Information about Mezzanine Hotel

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mezzanine Hotel 3.5*
Number of rooms: 9
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Venere so you can book your Mezzanine Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mezzanine Hotel Tulum

452 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (435)
Viewed
Room/suite (86)
Viewed
Dining (45)
Viewed
Pool/beach area (49)
Viewed
View from room (27)
Viewed
Hotel & grounds (84)
Viewed
Bathroom (8)
Viewed
0:42
Videos (1)
Viewed
Other (135)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (5)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Near Mezzanine Hotel

Top-rated Attractions Nearby
Top-rated Restaurants Nearby