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All 76 Tulum hotels

Mezzanine Hotel

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km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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Mezzanine Hotel
Ranked #11 of 76 hotels in Tulum
Certificate of Excellence 2014
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370 people have reviewed this hotel

Traveler rating
    294
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    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great modern beach side hotel with everything you need for your stay in Tulum. Great bar and restaurant area with a great variety of Mexican/Thai food . The staff are very warming and helpful, often go out of their way to help guests - much appreciated. The rooms are very comfortable and luxurious - great for small groups or couples.

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

We are thrilled to read that you loved our hotel and enjoyed our bar & restaurant, thank you for your kind comments, we are looking forward to have you back! Saludos, Laura Avila More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of those places where one keeps recommending others to go. I think I got more than what I paid for. OK, I did not go during the high season. Still, there was plenty of sun and heat to enjoy the beach. Excellent location. Great view from the bar/deck. A nice walk to the ruins (or a very... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Just loved your review,thank you for considering us one of those places where one keeps recommending others to go. We are very happy to know how you feel about our place and our Staff,one of the elements we love the most about our property is our Team! Hasta Pronto! Laura Avila & Team More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We just returned from our stay at Mezzanine and everything was amazing. From the attention to details in our room to the presentation of the food everything was well executed. The staff was accommodating and pleasant with every interaction. The hotel is small, but is big our service and delivery. I loved not having a tv in our room. It... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Feels great and we are immensely happy to read through your review, we love to know how every guest make from their stay an unforgettable experience. Thank you for choosing Mezzanine an let us help you to put that spark back into our marriage! Gracias! Laura Avila + Team More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice terrace overlooking the ocean. Great for a sundowner (even though you don't see the sun set in the ocean because Tulum faces due East) and change from the Mexican cuisine. The chef grows her/his own Thai vegetables.

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

We sincerely thank you for your review, and your appreciation towards our food & beverage, hope to see you on your next visit to Tulum! Hasta Pronto, Laura Avila + Team More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Just finished a fantastic 3 night stay at mezzanine. The location is stunning, offering great views of the beach-front. Close to town (just 70 pesos by taxi) and the beach itself was large and never too crowded. The restaurant offers some of the best Thai food you'll find anywhere. The sea view room was large, spotless, comfy - everything you... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

We are thrilled to learn of the fantastic time you had while staying with us. Realize that you consider the Staff our the best feature make us so proud & happy, we are very lucky to have such a valuable people in our team! Thank you for recommend our little hotel! Hasta Pronto! Laura Avila + Team More

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Mezzanine was an amazing pick for our first trip to Mexico - it is a smaller intimate property on the northern end of Tulum's beach, extremely relaxing and peaceful. We stayed in a Seaview room (#2) for 5 nights, falling asleep to the sound of ocean waves and the hum of the ceiling fan. Some tips: THE SURROUNDINGS: Mezzanine is... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

It is fantastic to read such a detailed review of our property and the surounds. We hope that the feelig of falling sleep to the sound of the waves stay in you. Thank so much for your apretiation and beautiful comments, great tips & recommendations for other travelers. We are curretly workig on the internet speed, next time you will... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed in one of the Seaview rooms for 3 nights last week. Mezzanine is absolutely perfect. Your hosts- Laura, Maggie and Ivan know how to look after their guests! From the complimentary margarita on arrival through to the complimentary drink on departure everything was handled professionally and with a smile! Our room, although the closest to... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

It was a a pleasure to meet you, thank you for your review and recognition to our services, staff and the beauty of Mezzanine.We are so glad to hear you had such a wonderful time with us! Hasta Pronto, Laura Avila More

Senior Contributor
37 reviews 37 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at beautiful Mezzanine, which sits parallel to the Caribbean sea, and we were so impressed. For 5 days we ate magic fresh seafood, swam in water that you only see in travel magazines and made our way through the extensive cocktail menu. Our stay included a couple’s massage on the beach which my husband Skip was hesitant to... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Sure you can live here,please move in! Margaritas will be waiting! Saludos, Laura Avila & Team More

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 22, 2014

The breakfast, lunch and dinner options were all amazing! Highly recommend eating here even if not staying here. We stayed in the best room - the honeymoon suite and it was pretty much perfect! The staff were extremely helpful, went above and beyond for us in fact. We had made our reservation incorrectly (for the wrong month!) and Ivan at... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

We deeply appreciate your choice of staying with us on such a special occasion, very happy to hear Ivan rescued you! Thank you for your review,we look forward to welcome you again on your next visit. Hasta la proxima! Laura Avila More

Vadodara, India
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2014

As the title says I have mixed feelings writing this review. Firstly the positives... the location is outstanding, you are literally right on the beautiful beach and can swim directly where the hotel is situated (unlike some of the other hotels in Tulum). The rooms are great - clean, spacious and our one (which was a seaview) had a great... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

We are grateful to read and learn from your review all the aspects of your experience with us, we do not have a party night anymore since more then a year, your comments have been taken into consideration and we are happy to announce that very soon we will have new areas for the comfort & relax of our hotel... More

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Hotel Summarization (Beta)

What travelers say

  • Thai food(13)
  • Master suite(6)
  • Ocean view room(5)
  • Happy Hour(5)

Additional Information about Mezzanine Hotel

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Also Known As:
Mezzanine Hotel Tulum

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style
#7 Romantic Hotel in Tulum #8 On the Beach Hotel in Tulum #28 Family Hotel in Tulum
Official Description (provided by the hotel)
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 
Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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