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All 76 Tulum hotels

Mezzanine Hotel

km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
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20% off room rate
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  • Reviews (367)
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Mezzanine Hotel
Ranked #11 of 76 hotels in Tulum
Certificate of Excellence 2014
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367 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed in one of the Seaview rooms for 3 nights last week. Mezzanine is absolutely perfect. Your hosts- Laura, Maggie and Ivan know how to look after their guests! From the complimentary margarita on arrival through to the complimentary drink on departure everything was handled professionally and with a smile! Our room, although the closest to... More

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Senior Contributor
29 reviews 29 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at beautiful Mezzanine, which sits parallel to the Caribbean sea, and we were so impressed. For 5 days we ate magic fresh seafood, swam in water that you only see in travel magazines and made our way through the extensive cocktail menu. Our stay included a couple’s massage on the beach which my husband Skip was hesitant to... More

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Belfast, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The breakfast, lunch and dinner options were all amazing! Highly recommend eating here even if not staying here. We stayed in the best room - the honeymoon suite and it was pretty much perfect! The staff were extremely helpful, went above and beyond for us in fact. We had made our reservation incorrectly (for the wrong month!) and Ivan at... More

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Vadodara, India
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

As the title says I have mixed feelings writing this review. Firstly the positives... the location is outstanding, you are literally right on the beautiful beach and can swim directly where the hotel is situated (unlike some of the other hotels in Tulum). The rooms are great - clean, spacious and our one (which was a seaview) had a great... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Stepping into our room was like entering to paradise! Our balcony had an incredible view of the most beautiful beach we had ever seen! The Staff was remarkable, attentive, and helpful. Special thanks to Ana who took such a good care of us and to Laura who spoiled us from beginning to end! My husband and I look forward to... More

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Kiev, Ukraine
1 review
5 of 5 stars Reviewed 5 weeks ago

I've been twice in Tulum and I must say Mezzanine is the place I come back to every time. It is the atmosphere, the people who works there, the food, the actual spot on the beach - simply wonderful! The Thai restaurant is utterly amazing - the food is made with so much love that you get addicted to it...we... More

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MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you so much for your amazing review and kind comments it mean a world to us! Can't wait to welcome you again in our little piece of paradise! Mezz Team! More

1 review
5 of 5 stars Reviewed June 16, 2014 via mobile

This hotel is small and intimate. It rests on a secluded part of Tulum beach. It is completely on the other end of the beach from the rows of hotels and restaurants. It is a quick drive into town and a quick drive to local beach restaurants. It has its own very good Thai restaurant. It's perfect for midday lunch/happy... More

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Dania Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

The Mezzanine's restaurant does not show in the restaurant search bar so it's going into Hotel. The variety of Mojitos is vast and they use fresh juices for everything. The Thai dishes are surprisingly good. Even compared to high end Thai restaurants. Super dooper Tom Yum soup and curries. View from the outside seating area is phenomenal. Would recommend to... More

Was this review helpful? Yes 1
Southern California
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2014

Stayed first 3 nights of honeymoon here. Was initially concerned that restaurant might take over the place and while I would say it is an important part of what goes on, this spot manages to maintain a chill laid back atmosphere compared to rest of hotels in area. As noted by others, this Mezzanine is located closer to Tulum ruins... More

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MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you so much for choosing us to spend such a special occasion in life! Hasta pronto! More

3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

Shhh! Don't tell anyone but this place rocks!! Relaxing but definitely not boring. From the great and friendly staff, Ana, Maggie and Milo to name a few, to the awesome Thai fusion food and drinks we loved it!! We rented bikes and a car through the hotel which was helpful and swam in the local cenotes. Can't wait to take... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thanks for your lovely post, we will be waiting to welcome you and your husband! More

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Hotel Summarization (Beta)

What travelers say

  • Thai food(13)
  • Master suite(6)
  • Happy Hour(5)
  • Ocean view room(5)

Additional Information about Mezzanine Hotel

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$
Also Known As:
Mezzanine Hotel Tulum

443 photos of this hotel

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Dining (46)
Pool/beach area (49)
View from room (26)
Hotel & grounds (84)
Room/suite (84)
Bathroom (8)
Videos (1)
Other (128)

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Hotel & grounds (2)
Pool/beach area (5)
Room/suite (4)
Bathroom (2)
Dining (3)
Other (2)


Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style
#8 On the Beach Hotel in Tulum #9 Romantic Hotel in Tulum #27 Family Hotel in Tulum
Official Description (provided by the hotel)
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 
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