We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 73 Tulum hotels

Mezzanine Hotel

km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Hotel website
Hotel amenities
Offers & Announcements
20% off room rate
Mezzanine Hotel
Ranked #12 of 73 hotels in Tulum
Certificate of Excellence 2013
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Tulum
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

348 people have reviewed this hotel

Traveler rating
    272
    50
    16
    5
    5
See reviews for
17
226
9
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Agoura Hills, California
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Tulum is a wonder of great properties, all with many positives. The Mezzanine is special we feel because its location. Perched on a small cliff overlooking the ocean, the hotel has its own very special locations on a small but private property. A deck with chaise loungers, a deck with hammocks, both with stunning views of the ocean. Even a... More

Was this review helpful? Yes 1
Mexico City, Distrito Federal, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful & Amazing This place is breathtaking! We have been coming to Tulum several years and we always have amazing dinner here, a couple of years ago we met the manager and she was very nice and showed us around. We were dreaming about coming back to Tulum and stay at Mezzanine, finally our last January we decided to book!... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

We wish you could see how big our smile is while we are going through your comments, thank you so much for sharing it, we hope you enjoy life in Mexico City and visit us again soon! More

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been coming to Tulum for seven years and have stayed at Mezzanine many times. If I am not staying there, I always come for meals and drinks. Mezzanine is a bit off the beaten path from the beach road and the boutique hotels which makes it more exclusive and private. Taxis are always available to take you wherever... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you so much for lovely comments it is always a pleasure to see you! Greetings from all the Team! Hasta la proxima! More

Sydney
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Mezzanine for 5 nights for our honeymoon. The location is great, a nice spot on the beach - we walked about 15 mins along the beach and road to the Tulum ruins also. A taxi costs 70 pesos into the town which has lots of restaurants and shops. You can also get a taxi down to... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you so much for your comments, we really appreciate you took the time to share it! Hope to see you again in the near future! Hasta Pronto! More

London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed here for 6 nights and it was absolute paradise. Mezzanine hotel is situated on the best part of Tulum beach. The staff are great, the rooms are amazing - we stayed in room 4 which was opposite a sun lounger private area which was fantastic to relax at because it was literally outside the bedroom door. The food... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

You made our day, thank you so much for your comments and for sharing your experience with other Travelers! We would love to see you again soon! More

Ann Arbor, Michigan
2 reviews
5 of 5 stars Reviewed March 2, 2014 via mobile

I cannot say anything bad about this hotel. Friendly staff, modern, clean, and the perfect spot on the beach. By far the best spot on the fairly remote beqch with soft sand. Hotel staff put out umbrellas and lounge chairs on the beach at our request. Nice touch with a record player and records in the room. Coffee every morning... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

It make us tremendously happy that you appreciate so much your location, we hope to see you again in the near future! More

Chicago, IL
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 23, 2014

Staff: the nicest people you could ever meet. Very accommodating and eager to please. Only praises here. Food: Great drinks and amazing food. The chef was actually in town when we were there, and found everything we had to be phenomenal. Rooms: We stayed in a sea view and actually found the room to be much smaller than we expected.... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thanks for your contribution and your feedback, it is very much appreciated for us to continue to improve our guest experience. Laura & Team More

New York City, New York
1 review
5 of 5 stars Reviewed February 20, 2014

My boyfriend and I were recommended to stay at Mezannine In February by some friends of ours back home in Australia. I can be very skeptical when shopping around for Holiday accomodation, spending hours trying to find the 'right' place. If you are likewise to myself, stop looking. You've found it, Mezannine. We stayed for 5 nights in a sea... More

Was this review helpful? Yes
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you very much for your incredibly wonderful amazing fantastic review ;) It was very nice to read through your comments! Glad you loved Maguie as much as we do! Laura & Team More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 9, 2014

We stayed here for a week on our honeymoon. Loved waking up to the sounds and views of the ocean, and electricity was definitely good to have in Tulum. Staff were also great as was the food. What we didn't love was the lack of privacy afforded by a constant influx of guests to the hotel's restaurant and the fact... More

Was this review helpful? Yes 1
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you for taking the time to give us your feedback it will certainly help us to improve our guest experience! Laura & Team More

Newmarket, NH, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2014 via mobile

Tulum is a vibrant yet relaxing destination. It strives to be an eclectic beach destination and is amplified by the local easy to reach Mayan ruins of Tulum and Coba. The Mezzanine is small, intimate, beautifully furnished and decorated, and easy to reach. Rooms are spotless and modern with comfort touches such as an actual turntable for music aficionados. Air... More

Was this review helpful? Yes 2
MezManager, Gerente at Mezzanine Hotel, responded to this review

Thank you so much for such an amazing and thorough review! We are not longer hosting the Havana Nights, now we are having some groovy funky live music every Sunday from 2-4pm, can´t wait till your next visit, im sure you are going to love it! Laura & Team More

Been to Mezzanine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Thai food(14)
  • Master suite(6)
  • Happy Hour(5)
  • Ocean view room(5)

Additional Information about Mezzanine Hotel

Address: km 2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Tulum
#10 Romantic Hotel in Tulum
#22 Family Hotel in Tulum
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Slip into the ultimate Mexican Caribbean beach vacation at stylish Mezzanine; a true contemporary Tulum boutique hotel experience with an authentic Thai restaurant and hip martini lounge. Found along Mexico's stunning Riviera Maya, just 30 minutes south of Playa del Carmen, unconventional, unexpected and ultra-cool, Mezzanine is the ideal Tulum hotel option for beach vacationers looking to experience the natural beauty of Mexico's Caribbean coastline from a minimalist and elegant setting.Expect the unexpected at Mezzanine. Come to Tulum for the white sand beaches, the Mayan ruins and the jungle adventures, stay at Mezzanine for the smooth grooves, hot fiestas, crisp cocktails and the stylish, hipster vibe. This is an adults only hotel. Children are permitted in the restaurant. ... more   less 
Also Known As:
Mezzanine Hotel Tulum

Owners: What's your side of the story?

If you own or manage Mezzanine Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Mezzanine Hotel to your Saves list