We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 71 Tulum hotels »

Mezzanine Hotel

km 2 Carretera Tulum-Punta Allen, 77780, Mexico
Hotel amenities
Offers & Announcements
Complimentary bottle of wine
Mezzanine Hotel
Ranked #19 of 71 hotels in Tulum
4.5 of 5 stars 204 Reviews
Which Tulum hotels are on sale?
See hotels
Write a Review

204 reviews from our community

What travelers say about this hotel
  • Thai food(10)
  • Master suite(5)
  • Ocean views(5)
  • Beautiful beach(4)
  • Boutique hotel(4)
  • Friday night parties(4)
  • Ocean view room(4)
  • Lounge chair(4)
  • Happy Hour(4)
Traveler rating
    156
    30
    8
    5
    5
Only show reviews for Family (11) | Couples (138) | Business (1)
Date Rating
Aspen, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
2
people found this review helpful

My husband and I spent 6 days at the Mezannine Hotel in Tulum. Although the weather was unusually stormy during most of our stay, we had a wonderfully relaxing and enjoyable time at this superb small hotel. Wendy, Laura, and the rest of the staff made us feel at home and catered to our every need. We had several dinners... More

Was this review helpful? Yes
San Miguel de Allende, Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
2
people found this review helpful

The vew, the beach is the best in Tulum. you can swim. Excellent margaritas. The food is extraordinary. The price for this paradise is great.

Was this review helpful? Yes
See 2 more reviews by Veronica V for Tulum
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

Very glad you enjoyed this side of Mexico, we hope to see you in your next visit to Tulum. More

Manhattan, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

We stayed at Mezzanine in Tulum and had a wonderful time. We could not have been more happy with our choice to stay at Mezzanine. We have written a detailed review of our stay on our website http://www.in-nycsite.com/2012/05/14/mezzanine-hotel-restaurant-bar-tulum-mexico/ Please check it out. Also on our site are reviews on Tulum Ruins, Gran Cenote, Snorkeling and the beach south of Mezzanine.... More

Was this review helpful? Yes
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

Thank you so much for taking the time to put all that work on such a detailed and wonderful review about Mezzanine on your web site. We feel more then happy and thankful, muchas gracias! More

San Diego, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

First day back at home and how I long for the beautiful hotel Mezzanine! This hotel is one of the best in Tulum. From the moment you arrive you are treated like gold. My now husband and I arrived in the evening, greeted with margaritas and a staff member getting our bags and helping us to our suite. We stayed... More

Was this review helpful? Yes
See 3 more reviews by MAGU30 for Tulum
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

Thank you so much for your lovely comments and for taking the time to share your experience and pictures with others, we are very happy you enjoyed and appreciated those little things the make this place so special. Margaritas will be waiting for your return! More

San Diego, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 23, 2012
3
people found this review helpful

Just recently returned from my wedding in Tulum, stayed a total of 7 days at the Mezzanine Hotel. Decided on this place based on other positive reviews on tripadvisor and also the fact that its more of a trendy/adult only hotel. First the rooms, I would definitely suggest an ocean front villa based on the fact that there is no... More

Was this review helpful? Yes
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

First of all we feel flattered that you and your family choose to stay at Mezzanine on a unique and special occasion in life, we wish you the best in your marriage. Erick have been working very hard to earn a place in the team, am very happy you, your family and friends saw the special person he is. We... More

Rio de Janeiro, RJ
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

We stayed for four days in this rustic and charming little hotel. We chose Tulum for its down-to-earth feel and the hotel was a great part of it. We had room 10, the biggest one: it was lofty, well decorated, with a big veranda facing the ocean. Beautiful starry nights and the sun rising to wake us up as we... More

Was this review helpful? Yes
See 4 more reviews by Emilia F for Tulum
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

Thank you very much for your kind comments about your stay with us. We are so glad you found it to be Heavenly days... More

La Verne, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

My husband and I stayed in room two for five nights. We were in Tulum for my son's wedding. Both my sons as well as someone in the wedding party stayed also stayed at the Mezzanine so we took up half of the hotel rooms. From the moment we arrived we were treated very well by everyone on staff. I... More

Was this review helpful? Yes
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 28, 2012

Thank you for taking the time to write such a great contribution. I have shared your comments to our team, i wish you could have seen Erick's big smile! More

Hermosillo, Mexico
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2012
3
people found this review helpful

Great hotel, well located, nice rooms if you like "au natural" style, great beach and the best of all is the thai restaurant they have.... Incredible staff. Great beach and close to the ruins

Was this review helpful? Yes
See 3 more reviews by Ivan V for Tulum
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 25, 2012

Thanks for your comments, it is a big compliment coming from someone from such a beautiful State! More

Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

we stayed in room one which is one of the four ocean-view rooms. as noted by many other reviews here, tulum is "off the grid" in a fancy way (running water and electricity, but you can't flush the toilet paper and AC is rare). while i didn't mind the lack of AC and actually appreciated getting a rougher experience at... More

Was this review helpful? Yes
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 13, 2012

Thanks a lot for for taking the time to share your experience. Happy to hear you had a good time with us. We love to read through all the details, no way we would let you go to sleep without brushing your teeth :) You are right about the toilet paper, we understand is rare for you. We ecologically process... More

New York City, New York
Senior Contributor
43 reviews 43 reviews
Reviews in 31 cities Reviews in 31 cities
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed May 7, 2012
3
people found this review helpful

I had been to Tulum on three separate occasions but only as day trips from Playa. It’s definitely a much different vibe than other parts of Mexico. We stayed in room #9 (master suite) for a few nights in April and the reviews of this hotel are pretty much spot on. Room: for us, it was definitely worth it to... More

Was this review helpful? Yes
Laura Avila, Manager at Mezzanine Hotel, responded to this review
May 13, 2012

We feel very flattered with your amazing comments,it have provided our team energy and motivation! Hasta Pronto! More

Travelers who viewed Mezzanine Hotel also viewed

Cabanas Tulum
4.5 of 5 stars 271 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d601163?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
La Zebra Hotel, Tulum
4.5 of 5 stars 264 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d296667?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Be Tulum Hotel
4.5 of 5 stars 257 Reviews
Tulum, Quintana Roo
Show Prices ABS:HotelCheckRates-d1676322?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 71 hotels in Tulum, ranked by popularity »

Been to Mezzanine Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mezzanine Hotel

  • Mezzanine Hotel Tulum
Address: km 2 Carretera Tulum-Punta Allen, 77780, Mexico
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Mezzanine Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing