We had an amazing time our 3 days in Tulum. Tulum is not overrun by tourists and is a quiet peaceful destination. We literally felt like we had the beach and swimming in the ocean to ourselves. The water was warm even in november !! We walked further down the hotel zone, and realized we picked the best hotel with... more

I returned last week 11/09/08 from my stay there. What they fail to tell you is that on Friday nights, they host a party there that will render you room unusable for rest of relaxation from about 9PM to 3:30AM. The sound system literally caused my bed to shake. I needed to depart at 6AM Saturday and even with earplugs... more

I did not stay at the hotel, but I did attend their Friday night party. We had a dispute over the change for a couple of drinks (cash only, pay at the bar). When I asked to talk to the manager, a woman came over and, without checking anything, screamed in my face, almost biting my nose off, and threatened... more

TIME OF VACATION AND WEATHER I stayed here this year from 10/09/08 - 10/14/08 (typically rainy / hurricane season) when I joined one of my best friend's sibling vacation. It was 9 of us occupying 5 of the hotel's 9 rooms, which was kind of desolate as only 1 other room was taken throughout our stay...and with different guests every... more

After doing a ton of research and comparing different places to stay, I chose the Mezzanine because it was small, on the north side of the Boca Paila Rd split (all of the accommodations south of the split/T are shoulder to shoulder with each other) and looked beautiful (I even did a Flickr search to check out guests' photos.) I... more

Everything is perfect but if you decide to eat or drink something there the prices are very high. However the view and location are amazing. They were very helpful: the check out was at 11 a.m., but they left us use the hotel services for the entire day. more

Mezzanine was exactly what we were looking for on our honeymoon. This place is a laid-back, chill, yet totally hip place to relax. Nobody even mans the front desk! We loved the vibe at this place and had a fantastic time. True, this is not a spa and if you're looking for all out massage bliss, you're better off at... more

Me and my boyfriend stayed at the mezzanine for 4 nights. The two first nights we spent in a seaview room, and the final 2 we stayed in one of the suites. The seaview room was very nice and pleasant, but the wow-factor truly kicked in when we stayed in the suite.. It was an amazing experience. The suite is... more

Of the four places we stayed on our trip to Mexico this was far and away the best. This was a wonderfull place to stay in a stunning location. The room was lovely, the staff were just great, chatty and helpfull, the food in the restaurant was very good (breakfast, lunch and dinner) and it was great to have such... more