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All 76 Tulum hotels

Zenserenity Wellness Resort Tulum

4.5 of 5 Resort   |   Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77780, Mexico
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Zenserenity Wellness Resort Tulum
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Ranked #35 of 76 hotels in Tulum
A recent review
4 of 5 stars reviewed 4 days ago
JB789 New York City, New York
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82 people have reviewed this hotel

Traveler rating
    49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent 5 days here this past May and had a wonderful time. The grounds are beautiful, the rooms were clean, comfortable and spacious, the staff is friendly and accommodating, and the overall environment was peaceful, scenic and restful. Sadly, I don't recall the name or number of the villa we stayed in, but it was farthest to the left... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights and because it was excellent stayed 3 more. Start with the good: the staff is beyond amazing! From the reception that gave us an early check in to the bell boys that checked the room for us and changed us a room on the spot at the beginning because AC wasn't good enough, to the... More

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Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was Beautiful! We stayed there for 7 days. The rooms were nice, clean, and comfortable. The Staff at Zenserenity were fabulous. Everyone is so helpful from the front desk, pool, restaurant and spa staff. The grounds were impeccable. You never wanted for anything. The yoga instructed Tanit (activity director) was a doll. She was very good at helping... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 weeks ago

Heaven on earth!!amazing fantastic resort frm the day we arrived till the day we left!!staff were amazing attentive and treated like royalty silva with her honey choc and clay treaments were a gift frm god lol a truelymagical place saving hard to get back ther nxt year!!thank u to everyone a holiday i will never forget!! Xx

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Belfast
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

From the minute we got to Hotel we were treated amazingly throughout the holiday consistent attentiveness was shown from all staff. First class treatment that I've never experienced in any other 5star> hotel anywhere first time I have left a hotel 100% happy with the overall stay. If you want to relax it's the perfect place The food selection an... More

Was this review helpful? Yes 1
Hickory, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Zenserenity is where to go to relax, experience beauty, spend time with your soulmate, & be surrounded by caring and attentive staff. Guadi & Lydia are amazing people who made us feel so welcome and gave us insight about the history of Tulum & non-touristy things to do in the area. Guadi even taught us Mayan! We'd go back just... More

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although this is a resort in transition, our experience was outstanding. This spa hotel is in one of the most spiritual areas in Mexico and if you desire healthy Zen surroundings with a great staff this, is the place. We were there for 8 days and had an excellent stay. The yoga was awesome with instructor Tanit Quetzel, and there... More

Was this review helpful? Yes 1
Munich, Germany
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Zenserenity is the perfect place to completley relax. The stuff is always friendly and helpful. We felt more than wellcome. The rooms are always clean and comfortable. The food is delicious and you have a lot of choices. They offer you a lot of interesting activities all over the day and you should not miss the Yoga and Mediation classes... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

When we stayed here, Memorial Day Weekend, we had an amazing time. The rooms and grounds are beautiful and serene..the staff are friendly and responsive and there is a lot to do and see in the area. One area for improvement - the staff and management may not have total clarity on the brand identity of the place. It's sort... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2014

Everything is included in the price. Great food. Great drinks. Relaxing environment. No sandy beach but there is area on the coast with lounge chairs. Rooms are laid out nice! Comfortable beds. Big tubs. Very relaxing. If you need a relaxing experience with tons of pampering this place is perfect. It's about a 5 min taxi ride from the town... More

Was this review helpful? Yes 1
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Additional Information about Zenserenity Wellness Resort Tulum

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Zenserenity Wellness Resort Tulum 4.5*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#6 Top resorts Hotel in Tulum
Hotel Class
Official Description (provided by the hotel)
Zenserenity Wellness Resort Tulum is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul. ... more   less 
Number of rooms
94

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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