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Zenserenity Wellness Resort Tulum

4.5 of 5 Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77780, Mexico
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Certificate of Excellence 2014
Zenserenity Wellness Resort Tulum
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Zenserenity Wellness Resort Tulum
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660 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taylorsville, Utah
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best all inclusive resort I have ever been to! The food was excellent and included much variation. It was high quality and healthy. Loved the Yoga and meditation. All of the staff was friendly and accommodating. I would definitely stay there again!

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Distrito Federal
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a complete experience. Wonderful views, the best food, the people are so nice and helpful you want to take them with you. The hotel has just been remodeled and has beautiful suites with outdoor jacuzzi. The swimming pool is small but with the best view to the open ocean. The spa has great facilities and great services.

Was this review helpful? Yes 3
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property changed ownership the week before our arrival. During our 8 nights at the Kore Tulum (aka Zenserenity), standards steadily fell with shortages of premium foods and beverages. Apparently the new Heffa (Boss in English) pulled the premium quality food and beverage to save cost. The staff were very good in general if not philosophical and a bit disillusioned.... More 

Was this review helpful? Yes 6
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Kore for six nights with my two friends and we loved it. The food was fresh, tastey and amazing, especially breakfast and lunch. The yoga and meditation was awesome, and they didn't pressure you to do it. Gym is new and clean, and free bikes available to go into the town or restaurant area ten minutes away.... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I gave this review the headline above because I am one person who was fooled into staying here by reviews posted before me, which I can only imagine were from people who stayed before ownership switched (it's called Kore Tulum now, which is actually much better as there is absolutely nothing zen or serene about this place). If you like... More 

Was this review helpful? Yes 4
Mass.
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ended up here due to plumbing problems at the funky cabana place we had reserved and had a wonderful time. Manuel at the front desk gave us a tour when we arrived as we were a bit bewildered; we saw him everyday and each time he was wonderfully friendly and helpful. The rest of the staff was warm too.... More 

Was this review helpful? Yes 1
Santa Barbara, California
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I will never stay at this resort again. I'm currently staying here and thank God we only have one more day left. We arrived to chaos on December 30th in the lobby. Apparently the resort had just changed ownership, it's now called Kore instead of Zenserenity. The general manger, Julio helped us check in and at first attempted to not... More 

Was this review helpful? Yes 6
Bakersfield, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not listen to any review that tells you about any positive experience at Zenserenity. My wife and I booked three days at the "resort" and felt compelled to leave after one night. The lowlights: Food. The food here is inedible. Not simply "bad", but unable to be consumed by humans (and most animals). My wife ordered fettucine alfredo for... More 

Was this review helpful? Yes 5
New York City, New York
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 27, 2014

Spent A few days with my husband. Relaxing place,smiling staff that makes you feel comfortable.good food and very attentive service. I also liked the idea of not having WiFi everywhere but only in one room. That gives you the chance to really enjoy your time! I would go back!

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Evergreen, Colorado, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 17, 2014

We stayed her for two nights, Dec 14-15. Our room was large, quiet, clean and a 30 second walk to an amazing spot over the ocean. No beach here, but the cabanas and lounge chairs are placed nicely on the landscape over the ocean. Beautiful spots for meditation if you're into that. The pool is beautiful with plenty of chairs.... More 

Was this review helpful? Yes 2
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Additional Information about Zenserenity Wellness Resort Tulum

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Zenserenity Wellness Resort Tulum 4.5*
Number of rooms: 94
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Hotel Style:
#7 Top resorts Hotel in Tulum

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